Q2eBanking Reviews

Updated July 30, 2015
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Matt Flake
17 Ratings

29 Employee Reviews

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  1. Great people at a great company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Austin, TX
    Current Employee - Software Developer in Austin, TX

    I have been working at Q2eBanking full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Slow but steady ramp-up period. Friendly, knowledgable people ready to help or answer questions. A company mission that inspires me.

    Cons

    Pay is lower than average, but getting better. Desperately need more senior developers. The devs that are there need to step up and take more ownership of their part of the product.

    Advice to Management

    Keep investing in the stars you already have. Work hard to hire experienced developers.


  2. Helpful (1)

    Good company, bad managers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - N/A in Austin, TX
    Former Employee - N/A in Austin, TX

    I worked at Q2eBanking full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Decent benefits, decent pay, cheap food, and free food on occasion.

    Cons

    Q2 likes to hire people that are over qualified for their positions. When those people make suggestions they are constantly shut down. This creates a hostile work environment for employees that are told "Follow the process" and this leaves zero room for innovation. This also leads to a very inefficient work environment. Work that could be streamlined is still conducted in a very manual way which makes tasks feel unnaturally boring. Salesforce administrators are constantly asked to implement features and their response is "we don't know how". I'm not sure that this is acceptable in any work environment outside of Q2. Overall the culture is fine but the actual work is grueling. This is fine if you want to put blinders on and collect a paycheck but for anyone with any experience that is trying to make the company a better place, you will die inside.

    Advice to Management

    Listen to your employees. They are the people doing the work so they know what needs to change. Telling someone that they should be lucky to work at a place is the quickest way to lose talent.


  3. Fast Paced to a Fault

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at Q2eBanking full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    -Casual dress -Nice office space -Able to work from home on occasion

    Cons

    -Subpar/extremely average PTO that is presented to employees as far above average -Stock options are presented as large part of benefits but are really not that great for anyone starting in recent years -Far below market salary for many positions/large salary gaps for the same positions depending on when you were hired -Internal procedures change too frequently to keep up with latest “correct” processes -HR department does some scary stuff (changed pay schedule for hourly employees three times in two months, have taken over a year to fill some open positions, etc.) -“Untouchable” employees with seniority who verbally harass other employees and no one can/will do anything about it -Company has become way too bureaucratic way too fast, especially for its small size

    Advice to Management

    Give more PTO to start out with, not just employees who have been at Q2 for several years. Improve internal communications. Don’t always put the customers’ needs before your own employees’—people burn out fast here and the turn-over rate reflects that. There are too many hours for


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  5. Helpful (1)

    Outdated tech but free beer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Support Specialist in Austin, TX
    Former Employee - Customer Support Specialist in Austin, TX

    I worked at Q2eBanking

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - Every employee gets stock in the company - Sometimes there is free food/beer

    Cons

    - Terrible health benefits - Don't mach on 401k - There is little collaboration between departments - There is a clique mentality - They don't keep up with advances in the tech sector - There has not been a significant update to their core tech since the company started - After 10 years of being in business one of the companies goals was to be profitable

    Advice to Management

    Quit trying to foster a "cool" environment and focus on improving the technology that is the back bone of your business. Making front end changes are not enough to improve on the speed or performance of your core technology.


  6. Great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Q2eBanking full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    upward mobility chances, great work environment, company paid fresh fruits, coffee , subsidized snacks, free beer on fridays

    Cons

    Due to explosive growth company management is now bring some managers from within that are not ready to be good managers


  7. Good culture, rapid growth, growing pains

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Developer in Austin, TX
    Former Employee - Senior Developer in Austin, TX

    I worked at Q2eBanking full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    This is a workplace relatively free of useless politics in an environment where software design is is mature and almost everybody believes in what they are doing

    Cons

    Software development at Q2 is still generally at the mercy of the loudest current customer with very little thought given to respect for agile planning or philosophy and sometimes even at the expense of a well thought out and good product design. This sometimes has a negative effect on work/life balance and stress in the workplace. Company behavior still has some of the negative elements of a startup leading to work and products that are more difficult to sustain than they would otherwise need to be.

    Advice to Management

    Learn to focus on the big picture and learn that internal improvement as you grow is as important as product improvement and delivery.


  8. Helpful (2)

    No core competencies and only half baked products

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at Q2eBanking full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Free food, sometimes swag, and you get to leave early on holiday weekends

    Cons

    - No 401k Match - Health Insurance is Sub Par - Chase and Wellsfargo now own a combined 12% of the company - Mid level managers and employees have left the company seeking better opportunities -High Turn Over Rate > 30% - Limited Upward Mobility

    Advice to Management

    Know your core competencies and focus on being great at them. Focus on making the core product great before moving on to other forward development.


  9. Helpful (1)

    Great Culture & Workplace

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Q2eBanking full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The biggest pro is Q2 company culture. They have spent a lot of time and energy creating an environment that is caring and fun. Between volunteer initiatives and ping pong tournaments, there is always something going on to engage employees. A newer office space means higher tech conference rooms, gym, mini-grocery store, and other amenities. Q2 happy hours are frequent and fun, and all the new faces make it interesting and engaging. The CEO is very passionate about the Q2 product and often gets emotional at company events. It's very touching! Listening to the executives speak is something I look forward to, for sure.

    Cons

    Fast growth comes with it's downsides. We've spent a lot of the past x years working our tails off to make this company succeed. And while it has been a fun ride, forward looking executives are eager to bring in new upper level talent to manage the existing workforce. This is business, sure, but we end up pushing away some of our smartest and brightest because there are so few internal promotions. There is plenty of opportunity to learn here, though, and many people explore positions in other departments. Just not a lot of growth in their own.

    Advice to Management

    I love Q2, I really do. The only advice I would give is to encourage internal department growth through promotions & other opportunities.


  10. Helpful (6)

    They try to replace living benefits with 'culture'

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Support
    Former Employee - Customer Support

    I worked at Q2eBanking

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Free food sometimes and free swag

    Cons

    -Terrible health insurance - Clique like mentality from management and people who have been there for a long time - They portray that there is a lot of opportunity to move up however there is very little - If free drinks or food are provided you are expected to stay later and work - The technology is extremely outdated and there is very little effort to fix bugs or keep up - Each department is very siloed and there is little to no collaboration between dev and any other department - There are certain developers who have been there for a long time and are considered 'untouchable' yet they are the ones who made the most mistakes - Management is very numbers based with how the distribute bonuses - Anyone who came in during my time who was competent at the job did not make it a year before moving on. - They only pay out 50% of PTO

    Advice to Management

    Instead of free food match 401k and just because you make your employees vote for you as one of the best work places does not make you a good place to work. Get to profitability before throwing lavish parties.


  11. Helpful (3)

    You can do better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Austin, TX
    Current Employee - Manager in Austin, TX

    I have been working at Q2eBanking full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Nice workspace in Austin. Business casual. Free parking. Fruit. Free soft drinks. Nice t shirts.

    Cons

    No matching 401k. Inexperienced management team. Too corporate for a company their size. Starting to see runoff from early employees as they cashout. Poor communication. Benefits sub par.

    Advice to Management

    Get back to the roots of the company. Do the right thing for the customer. Stop believing (your own) press.



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