QAD Reviews

Updated September 7, 2014
Updated September 7, 2014
56 Reviews
3.4
56 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
QAD Chairman & President Pamela Lopker
Pamela Lopker
25 Ratings

Review Highlights

Pros
  • comfortable working environment (in 6 reviews)

  • The main headquarters is a new beautiful building with a gym, free lunch, rec room (in 4 reviews)


Cons
  • Many long-term employees who are comfortable and competent with the product (in 4 reviews)

  • Senior management are all "yes men" covering their backs and nobody wants to address underlying issues in case they are fired (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Pretty good culture, I enjoyed my time there. But keep yer skills sharp...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Consultant  in  Mount Laurel, NJ
    Former Employee - Technical Support Consultant in Mount Laurel, NJ

    I worked at QAD full-time for more than 3 years

    Pros

    Office culture, the workplace was a little outdated but nice. Work-life balance was good. Competitive salary and benefits. If you are sharp you can do well.

    Cons

    Professional growth outside of QAD products. Work on your skills because they will languish there. Many long-term employees who are comfortable and competent with the product. DevOps needs serious help as well.

    Advice to ManagementAdvice

    The review cycle was pretty good. Employees work very hard and they need more appreciation from middle management. Upper management is a little too busy spinning the latest inception of QAD, but they are doing a good job keeping an aging product bringing in the money. QAD needs some innovation to update the core of the product to a modern standard.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    A mid-size company, but with large company aspirations.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at QAD full-time for more than 8 years

    Pros

    Great company to get your foot in the door. A lot of room to move, in certain departments. Great family friendly atmosphere, with good balance between work and home life. Laid back atmosphere.

    Cons

    Operationally speaking, too many mid level managers, and not enough foot soldiers. Very little accountability, and lack of operational standards that are communicated to the employees. Processes are created and not communicated by Managers or supervisors to staff and rest of company. Management needs to learn to say NO, to quick to try and please, so as to not hear it from some staff whine. Laid back atmosphere interfers with business related tasks from time to time.

    Advice to ManagementAdvice

    My only advice, to a group of talented people, is stop being or trying to make friends, and start being Mentors, and Bosses. Boss is not a bad work, if done respectfully, if someone is not working out, have the guts to be a boss and Let them go. Manage your people and the Job at hand.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Professional and fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Developer  in  Santa Barbara, CA
    Current Employee - Senior Developer in Santa Barbara, CA

    I have been working at QAD full-time for more than 10 years

    Pros

    Great people to work with, smart and dedicated.
    Company continues to invest in the future, and always thinks long term.
    Recently promoted several people from within the company

    Cons

    Growing more outside US than within

    Advice to ManagementAdvice

    Grow corporate more

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great Global Company ! Good Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Santa Barbara, CA
    Current Employee - Manager in Santa Barbara, CA

    I have been working at QAD full-time for more than 10 years

    Pros

    Opportunities to Work Globally
    Open Corporate Culture
    Customer Focus
    New Technologies for Future
    Frequently appoint new roles from within
    Personal Development Opportunities
    Many long tenured employees

    Cons

    All the challenges of a big global company - sometimes not all the resources due to the size can present challenges

    Advice to ManagementAdvice

    Keep up the focus on growth !

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Dying Company That Can Kill Your Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Staff  in  Santa Barbara, CA
    Former Employee - Technical Staff in Santa Barbara, CA

    I worked at QAD full-time for more than 5 years

    Pros

    Corporate headquarters is a beautiful, meticulously maintained facility located on a bluff overlooking the Pacific Ocean. Lots of amenities, such as a well-equipped exercise room, espresso machines, and a free catered lunch offered daily. Standing outside looking at the ocean or taking a stroll around the well-manicured grounds is a nice break during the work day. Co-workers are generally pleasant and intelligent. The work load is manageable if you are capable of setting appropriate boundaries and avoiding some of the high-drama situations that seem to always swirl around the "ECOM" (executive committee = senior management).

    Despite my lengthy "con" section, I enjoyed working here until I didn't. If you are just looking for a place to mark some time and can fly under the radar of management, you might not be too dissatisfied.

    Cons

    All ideas flow from the top down. Dissent or critique is not tolerated. The company is run as a private fiefdom of the founders, who are the majority shareholders of this publicly-traded company, so there is no outside check (such as an independent board) on their power. They are not bad or dumb people (far from it!), but are unable to relinquish sufficient control to enable the company to grow to the next level.

    The answer to nearly every "failure" (not implementing exactly what the founders want even if they can't fully articulate the requirements) around QAD is to fire someone, so there is a heavy undercurrent of paranoia. I didn't realize how bad it was until I got out of the environment. The general vibe was "Well, you did OK today and we won't fire you, but tomorrow is another day, isn't it?"

    Product technology is out-of-date and, despite constant "new and improved" re-branding exercises, not much is new and/or improved from release to release. Proactive product management is non-existent; product direction is determined by (a) feature requests by existing customers (typically odd little things unique to their business) and (b) "visionary" ideas from a small group surrounding one of the founders that may or may not have any traction in the current ERP marketplace.

    Business never seems to grow; milking the existing customer base seems to be the primary strategy. Every time a positive revenue stream starts to build up, the founders go out and buy a smaller software company, which they generally run into the ground in 3-5 years. Long term employees can't recall a single successful acquisition.

    Management mania for arbitrary rubrics of questionable value creates disproportionate bureaucratic overhead for a company of this size. The belief seems to be that all human endeavor can be boiled down to a few key numbers. But the metrics seem to change every six months or so. There is a huge emphasis creating new processes to generate new metrics, but never obsoleting old processes. Thus, you will have a top-down edict to adopt, say, "agile software development" but also continue the old spec sign-off regime of "waterfall" development.

    The twice-annual employee review process (which is very formula-driven) is particularly dispiriting because raises (if they occur at all) are generally minuscule and promotions are rare. When I gave notice, people started talking freely to me about their frustrations and I learned that there were people who had been working at QAD for ten years who had gotten, at most, 2-3 percent raises during that entire time. Not per year -- per DECADE. And these were not mediocre deadbeats; these were solid contributors. Management knows there are limited tech employment opportunities in the Santa Barbara area and adopts an "if you don't like it, leave" policy when it comes to compensation and career development issues, despite some HR window dressing that purports otherwise.

    So, if you're ambitious, prepare to leave as soon as you arrive. If you come to work here, get the salary and job title you want for the duration of your employment, because what you start with is what you'll stay with, with very few exceptions. Don't stay longer than two or maybe three years if you're looking to grow your career. You'll be losing money (cost of living keeps rising even though your salary doesn't) and momentum if you stay.

    Advice to ManagementAdvice

    Recognize that the top-down command-and-control approach is strangling your business and alienating most of your employees. The bright and ambitious get out when they realize there is nothing for them at QAD and those who remain tend to be disengaged behind whatever facade they put up for the benefit of the status quo.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    "Going nowhere fast"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Santa Barbara, CA
    Current Employee - Anonymous Employee in Santa Barbara, CA

    I have been working at QAD full-time for more than 8 years

    Pros

    Some very committed and talented people.
    Decent but dated technology

    Cons

    No planning or strategic vision, lost their way and just splashing around
    Stagnant organization.
    Senior management are all "yes men" covering their backs and nobody wants to address underlying issues in case they are fired.
    The performance review process is comical and meaningless - get rid of it.
    Very little opportunity for personal growth.

    Advice to ManagementAdvice

    Time to stop smelling the roses and look at what you want the business to be and put a realistic plan to take you there.
    Need a visionary at the helm leading the business.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    No real consideration for the 40 hr a week office worker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at QAD full-time for more than 10 years

    Pros

    Relaxed atmosphere, 90% of employees have ability to work from home- depending on Manager. Support has a secret but happy world where they are rewarded by their peers & showered with perks & special days from their managers.

    Cons

    Seeing the same administrative mistakes & headaches day after day means nothing if you aren't in Sales. Managers never go back to ECOM because it will likely result in their demise

    Advice to ManagementAdvice

    Management Fast Track training- 2 weeks in in every Dept!- especially Mt Laurel!

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    A big small company...Great family culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager  in  Santa Barbara, CA
    Former Employee - Senior Manager in Santa Barbara, CA

    I worked at QAD full-time for more than 10 years

    Pros

    global reach
    lots of opportunity
    satisfied customer base
    generally profitable

    Cons

    no revenue growth
    old technology
    niche player

    Advice to ManagementAdvice

    unfortunately the world is passing QAD by. They are a good company with an excellent focus on the manufacturing sector. However, without a commitment to transforming the technology into a true cloud offering for the entire suite the customer base will be eroded over time with up and coming players...like Net Suite. There is natural enterprise inertia to change ERP systems since these types of systems are embedded in the fabric of a company and they are, by definition, a monumental effort to change out. That inertia will play in QAD's favor but the erosion of the base is inevitable. I believe the management team needs to make a strategic decision to commit to a change in technology and move to a true cloud, multi-tenant, offering.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    QAD is filled with wonderful people who are poorly led.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Executive  in  Phila, PA
    Former Employee - Sales Executive in Phila, PA

    I worked at QAD full-time for more than 3 years

    Pros

    They provide excellent after sale service.

    Cons

    The company has not succeeded in deploying a true technical vision in decades.

    Advice to ManagementAdvice

    The Founders should move to solely Board roles and let new leaders shape the future.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at QAD full-time for more than 5 years

    Pros

    Manageable work load, good opportunties

    Cons

    Product direction is very poor

    Advice to ManagementAdvice

    Listen to employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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