QBE North America Reviews

Updated March 28, 2015
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2.4
143 Reviews
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Recommend to a friend
Approve of CEO
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Dave Duclos
73 Ratings

Pros
  • Work life balance, opportunities to learn what not to do as a leader (in 9 reviews)

  • There was the option to work from home when necessary which is a plus (in 8 reviews)

Cons
  • It leadership promoted many to upper management who have no leadership skills (in 9 reviews)

  • QBE did not seem to care about its employees, especially the North America employees (in 5 reviews)

More Pros and Cons

Employee Reviews

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  1. They are now headed in the right direction after some very difficult but necessary changes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Management in Sun Prairie, WI
    Current Employee - IT Management in Sun Prairie, WI

    I have been working at QBE North America full-time

    Pros

    Good pay and great benefits. Plenty of work and challenges to keep you busy if you want them. Change is not always bad.

    Cons

    The changes that have occurred were needed but very difficult to go through. Previous mgmt had really messed things up and this group seems to be ready to move things forward.

    Advice to ManagementAdvice

    Be transparent. Trust your employees and listen to them. Let the business areas do business and let HR do just their piece.

    Recommends
    Positive Outlook
    Approves of CEO
  2. i really enjoyed the experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tax Department Employee in Atlanta, GA
    Former Employee - Tax Department Employee in Atlanta, GA

    I worked at QBE North America

    Pros

    Nice company to work for.

    Cons

    Needed to work on cross training.

    Advice to ManagementAdvice

    None

    Recommends
    Negative Outlook
    Approves of CEO
  3. A bit behind the times...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at QBE North America

    Pros

    The hours are flexible, most people work from home at least once a week

    Cons

    Benefits, career progression, work is too easy

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful

    In Transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at QBE North America (more than 5 years)

    Pros

    Long history with good talent at various levels, not sure about the top levels though.

    Cons

    Currently going through a great deal of transition and right sizing so would suggest avoiding them as an employer at the present time.

    Advice to ManagementAdvice

    Is there a plan other than expense reduction?

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6. Used to be a great place to work. Everything is outsourced now.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at QBE North America

    Pros

    Good salaries and benefits. Excellent 401k -- core contribution plus matching.

    Cons

    Job stability, every increasing budget cuts, lack of local leadership.

    Advice to ManagementAdvice

    Your agents aren't dumb -- they know how you've been running the company. You don't become a leader by outsourcing your talent.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. Company is reorganizing and there is no job security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at QBE North America full-time (more than 10 years)

    Pros

    The company pays market salaries. You can work sometimes work remotely.

    Cons

    The company was formed through the acquisition of over 15 companies. They operated independently through 2010. Senior Management of the holding company in Australia hired Accenture to help them reduce costs. The solution was to transition from an holding company to an operating company. They decided to consolidated and centralize a number of functions in order to achieve some cost reductions. Most functions that could be combined, such as HR, IT, Finance, Operations, Claims were in transition. Accenture operated an outsourcing facility in Manila. A number of functions would be transitioned there. It made sense for the company in order to reduce costs, but it meant that many jobs would be a risk for elimination. It is not a company for a career. You should only consider it as a short term stop.

    Advice to ManagementAdvice

    Critically review the advice of the consultants. Consider the short term and long term implications of their recommendations. Develop a cohesive, comprehensive plan that achieves objectives without destroying the core values of the company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. Delivered consistent positive results but due to downsizing, my job was eliminated and moved to another state.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at QBE North America

    Pros

    Company benefits, recognition programs, training

    Cons

    Constant change in personnel, low work-life balance

    Advice to ManagementAdvice

    Really evaluate the overall value an employee or leader provides before eliminating the position

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. The WORST company ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at QBE North America full-time (more than 3 years)

    Pros

    Work life balance...because there was no work due to suffering business. Other than that maybe the free money they give you for participating in their annual health fitness program???

    Cons

    Where do I begin??? Everything about this company is just toxic. Morale is at an all time low. Employees constantly looking over their shoulders worried about getting laid off (as I did). This was the biggest career mistake I made in my life. Please don't make the same mistake as I did and just run far away from this company as possible.

    Advice to ManagementAdvice

    Nothing. Keep up the good work. Ship is sinking even faster now.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. Satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at QBE North America full-time (more than a year)

    Pros

    Great staff. Co-workers make the job.

    Cons

    Large turnover makes people tense

    Recommends
    Positive Outlook
    Approves of CEO
  11. Micromanaging to the fullest extent!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Representative in Chandler, AZ
    Current Employee - Customer Care Representative in Chandler, AZ

    I have been working at QBE North America full-time (more than 3 years)

    Pros

    Worked here for 2.5 years. Good benefits, prime location.

    Cons

    Micromanaging was the worst part. As most call centers are. Managers preferred some employees over others.

    Advice to ManagementAdvice

    lay off on the micromanaging

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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