QBE Reviews

Updated September 25, 2014
Updated September 25, 2014
103 Reviews
2.3
103 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
QBE Group CEO John Neal
John Neal
48 Ratings

Review Highlights

Pros
  • Flexible Work schedule, promotion of work life balance and reasonable benefits (in 6 reviews)

  • Meeting few great people that has come and gone (in 10 reviews)


Cons
  • Senior management not very visible to the masses (in 8 reviews)

  • We lost 5 employees within a few months because of their poor management (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    QBE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at QBE full-time for more than 10 years

    Pros

    The company has good Benefits.

    Cons

    The company is not stable now.

    Recommends
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Family oriented

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at QBE full-time for more than 5 years

    Pros

    Work life balance is good

    Cons

    culture has changed. Commuication is poor.

    Advice to ManagementAdvice

    Last minute decisions do not promote stability

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    SVP Lender Placed & Tax services supplier

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at QBE

    Pros

    Stable long term and experienced leadership

    Cons

    Segment leadership and short term strategy not well defined.

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  5. 6 people found this helpful  

    A train wreck waiting to happen...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Specialist
    Former Employee - Claims Specialist

    I worked at QBE full-time for more than 10 years

    Pros

    S alary and benefits are good. QBE is a global insurer and they keep saying they want to attract the best quality people so they are very much in favor of remote workers as long as the person is the best person for the job, which is great as you don't have to relocate for some positions. Benefits are excellent and they are very current with technology.

    Cons

    They company is very unstable in its North American operations. Their answer to save money is to cut workers. This creates an unreasonable burden on those who remain behind as they end up with the workload of 2 or 3 people. They recently decided to outsource claims, and IT functions. Almost everything is outsourced now. Morale is very low has people are overworked and worried about job security. I finally got off the train!

    Advice to ManagementAdvice

    If you want to attract the best quality people and KEEP them, you have to treat people like human beings and not machines. QBE lost a lot of experience and talent when they decided to outsource claims and all those people immediately found jobs by competitors. Cutting people may be a quick fix to your economic woes but it will backfire in the end.

    Doesn't Recommend
    Disapproves of CEO
  6. 2 people found this helpful  

    Very good company until a couple of years ago when they started reorganizing their N. America operation to cut expenses.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA

    I have been working at QBE full-time for more than 10 years

    Pros

    Great people to work with, excellent benefits, fair compensation, flexible hours, training is encouraged, good management depending on your department.

    Cons

    Massive lay-offs in last couple of years due to jobs being outsourced to 3rd party companies or to Manila. These new people lack knowledge and have not been trained properly. A new computer system was implemented too soon and is creating billing and underwriting nightmares and backlogs in work. Unless you are in the Sun Prairie, WI or Manila offices, you do not feel that your job is secure. Rumors now circulating that QBE will be selling North America companies.

    Advice to ManagementAdvice

    Spend the extra money to make sure new employees who will be handling outsourced work are trained properly and hire back the IT people necessary to fix the system problems. Although the lay-offs and outsourcing may have saved the company money in the short run, the poor planning and training has cost the company it's reputation and a lot of business.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at QBE

    Pros

    Great people to work with

    Cons

    Poor results, need to consider business model.

    Advice to ManagementAdvice

    Learn to appreciate your employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Not a great place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at QBE

    Pros

    Training in homeowner's insurance is good

    Cons

    Micromanagement by managers is very common

  9. 4 people found this helpful  

    Complete satisfaction until company was purchased a few years ago

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at QBE full-time for more than 10 years

    Pros

    The people who have worked with the company for many years are like family.

    Cons

    Much of the company has been outsourced while other positions have been eliminated. There are many long tenured people were let go with very few opportunities to stay with the company, regardless of level of position.

    Advice to ManagementAdvice

    The knowledge that has been lost will take years to replace if every it can be.

    Doesn't Recommend
    Negative Outlook
  10. 2 people found this helpful  

    Don't go here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA

    I have been working at QBE as a contractor

    Pros

    Good worklife balance, that's about it.

    Cons

    Offshoring much of the work.

    Recommends
    Negative Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    NO APPRECIATE FOR THEIR WORKINGEMPLOYEES, UNGRATEFUL COMPANY, NO RESPECT and LOYALTY.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Fort Worth, TX
    Current Employee - Anonymous Employee in Fort Worth, TX

    I have been working at QBE full-time for more than 5 years

    Pros

    Meeting few great people that has come and gone.

    Cons

    Lack of Communication, Inexperience management who do not know how to talk to people, HUGE Favortism, some female management has preference for MALE employees to hire, promote, etc. Cutting down on raise when they keep saying they pay for performance, Cutting down on PTO, and offshoring all the process. Whats has this company come to, I know its going "down under mate".

    Advice to ManagementAdvice

    Hire proper people that can manage people and not what QBE has now. This is a joke. They cannot communicate, they show favortism to certain Gender, They like to HOARD information. No wonder there is no Communication. FIRE the management and hire new ones.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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