QBE Reviews

Updated April 4, 2015
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Employee Reviews

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  1. Helpful (2)

    Full of changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at QBE full-time (more than 5 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Severance/outplacement benefits are generally good enough (after a certain tenure) to make it worth the risk of being cut loose.

    Cons

    The company is still figuring out its North America strategy, so job stability/ business unit stability are really not solid enough to make it a place to expect to build a career. Internal process are very cumbersome, so patience is required.

  2. RUN FOR YOUR LIFE

    Current Employee - Manager in Chandler, AZ
    Current Employee - Manager in Chandler, AZ

    I have been working at QBE full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great Chandler, AZ office space
    Great, dedicated staff

    Cons

    1) Senior leadership team in Atlanta and Irvine have run three companies into the ground (Sterling, Balboa and now QBE) yet they remain in place?
    2) HR is made up of over paid clerical people who support senior leadership horrifying decisions through inaction.
    3) The lender placed industry views QBE as a joke and sinking ship, which it is.

    Advice to Management

    Please quit so new leadership can be hired, leaders with strategic vision, experience and relationships with new sales prospects.

  3. Good company, bad timing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims in Madison, WI
    Former Employee - Claims in Madison, WI

    I worked at QBE full-time

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Compensation, benefits and ability to advance are key reasons to join the organization. If you like constant change, this is the place for you.

    Cons

    Clear lack of strategic leadership message. Company has changed direction so many times in North America that the employees do not know what direction they are heading. New leadership on global and NA level.

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  5. Poor management, lack of direction after buyout led to layoffs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Specialist in Lincoln, NE
    Former Employee - Customer Service Specialist in Lincoln, NE

    I worked at QBE full-time (more than 5 years)

    Pros

    Good start to learn about industry, gain work experience.

    Cons

    Little opportunity for growth. Confusion after buyout by QBE.

  6. Helpful (4)

    Trying to figure out who they are

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at QBE full-time (more than 10 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    QBE employs many excellent insurance professionals who are true experts in their specialty markets. QBE is able to deliver high quality products and services to its high risk, high value customers. The organization's focus on excellence and profitability in its insurance operations is a model for the industry.

    Several executives in this organization are world class leaders in insurance.

    Cons

    QBE North America's acquisitions since 2007 have been tremendously disruptive. Some acquisitions did not fit their business model at all (General Casualty) and others (Sterling / Balboa) have lost signficant value due to regulatory changes.

    Additionally because of all the redundant systems and processes they took on through their acquisitions, QBE is now going through a very difficult time reshaping their business and offshoring / outsourcing work that is routine to moderately complex so they can focus on their true value-added operations / functions.

    Advice to Management

    I believe the organization will correct itself over the next three years. However, I would encourage the global company leaders to specifically identify all the reasons the growth strategy in the U.S. failed so they can avoid repeating that result in other markets.

    From 2007, the North America division has had four CEO's and only the current CEO grew his career in the U.S. market.

    In regards to employee engagement, the company has squandered a tremendous amount of goodwill and some labor markets are now nearly empty of potential candidates because of QBE's reputation in North America. The starting point for correcting this problem is hiring a competent, dynamic HR leader for the U.S.. The CHRO role is open for the fourth time since @2010. Employees do not feel they have an advocate at the leadership table who can challenge decisions, coach and mentor executives, and set the tone for the culture of the organization.

    Finally, isolating executive leadership in the NY office when nearly all insurance operations and shared services are performed elsewhere results in consistently poor and uninformed decision making. I do not believe sustainable improvement will be seen until senior executives are located in the same offices where the work their teams are performing is located. Using technology to connect with other executives for meetings would be more effective than managing teams remotely with very little personal interaction.

  7. Awesome company hands down.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Services Representative in Morrisville, NC
    Current Employee - Tax Services Representative in Morrisville, NC

    I have been working at QBE full-time (more than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture; very helpful colleagues; great work life balance; good pay; excellent benefits; consistent training and re-training; a masterful HR Consultant in Mrs. Hill and huge charity involvement.

    Cons

    Nothing readily comes to mind. Let's face it - this is a PLACE of BUSINESS and will always be run as such. Let's not be side-tracked by the headwinds of change which will easily blow over without incident.

    Advice to Management

    N/A

  8. Underwriters of specialty insurance and reinsurance business

    Current Employee - Accountant in New York, NY
    Current Employee - Accountant in New York, NY

    I have been working at QBE full-time (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    No Pros at this moments

    Cons

    Company is deteriorating, doing outsource of its shared Services

  9. Helpful (6)

    Slow agonizing death

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at QBE full-time (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They provide you 8 - 12 months notice when your job will be elimiated. Oops.. this is suppose to be the Pros field. Here is the Pros It gives you plenty of time to look for a new job........ So they don't have to pay you a severance. I tried to keep it as pros as possible. There is plenty of fresh air in the offices

    Cons

    This company is laying off their finest employees who do all the grunt work and hiring execs like there is no tomorrow. QBE purchased to many companies before getting their hands around each one of them and understanding exactly what they do. They just looked at the bottom dollar and who made the most money, bought them, then crushed them.
    QBE didn’t screw up. The companies that allow the conglomerate of screwed up execs railroading them to sell did. Now the current and former 1600+ employees are paying the price.

    If I hear one more thing about a global initiative. It’s hard to be global when there will be one person sitting in their house when the dust settles representing North American because all the other NA offices have been closed.

    Advice to Management

    Stop saying we know we are going through some rough times but we are doing good. Get your heads out of the sand and stop blowing smoke.

  10. A good place to work.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at QBE

    Pros

    Good working environment and people

    Cons

    Company is going through some issues. But I suspect they will be short lived

  11. Helpful (1)

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Moon Township, PA
    Former Employee - Business Analyst in Moon Township, PA

    I worked at QBE full-time (more than 10 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great local staff, good hours, benefits, PTO

    Cons

    Limited career opportunities (regional office)

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