QL2

  www.ql2.com
  www.ql2.com

QL2 Reviews

Updated September 19, 2014
Updated September 19, 2014
20 Reviews
2.2
20 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Paul Campbell
10 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    Dynamic place to work that does great job for customer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Atlanta, GA
    Current Employee - Sales in Atlanta, GA

    I have been working at QL2 full-time (more than 3 years)

    Pros

    Very customer focused. Unique competitive advantages. Expanding rapidly and doing well. Beautiful products. Tremendous opportunity for the business and its people.

    Cons

    Needs to add infrastructure -- company has grown much faster than its employee processes, and doesnt have things like systematic performance reviews. Not much tolerance for employees who arent doing the right thing for the customer.

    Advice to ManagementAdvice

    Need formalized performance review system, mentoring

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Product - Rudderless/Ruthless Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager, Customer Service in Atlanta, GA
    Former Employee - Manager, Customer Service in Atlanta, GA

    I worked at QL2 full-time (more than an year)

    Pros

    The product is unique
    The people are collaborative - many are excellent colleagues
    The customers are interesting people, and they get excited about the product

    Cons

    Product is overdue for updates (~8 years)
    Performance Review process is unrelated to actual operations
    Leadership is secretive (not just confidential - secretive) and cliquish
    Sales Teams are left without guidance or assistance, but presented with strict/heavy consequences
    No clear goals or guiding ethos for an established company (13+ years)
    Inappropriate remarks and behavior from senior leadership
    Bullying

    Advice to ManagementAdvice

    Update the product and become more customer focused. Update the culture and become more internally communicative. Update the sales philosophy to reflect the product and audience. Update the leadership and become more successful - to be rigorous, not ruthless.

    I wish the best of luck to all - as it is unlikely the most important changes will be implemented

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 3 people found this helpful  

    Whomever wrote the positive (Dynamic) review, is a liar or just upper mgmt trying to improve image. Run... run far away.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Atlanta, GA
    Former Employee - Sales in Atlanta, GA

    I worked at QL2 full-time (more than an year)

    Pros

    Unique product (Yes, that's really it)

    Cons

    To understand QL2, you must realize it's owned by a PE firm, who's looking to flip it. This means, they have zero dedication to employees, clients, or product. They simply care about slimming margins, and outsourcing every job they can to India. You will not last there, I don't care how talented you think you are at sales, they keep all the good leads and accounts as "house" accts. BTW: There's no 3 yrs tenured Rep in Atlanta, so don't believe that review.

    Advice to ManagementAdvice

    Charlie, will eventually sell this company, and Paul/Drew will be on their asses once he does.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 2 people found this helpful  

    DISHONEST Management, poor practices, no work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at QL2 full-time (less than an year)

    Pros

    Decent technology, talented friendly co-workers,

    Cons

    Management has no ethics and no care for the employees

    Advice to ManagementAdvice

    A word from a senior staff member of the management team should be worth more than a thousand words written in a contract. Stop the deceptions and learn to respect yourself and your employees

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    You can do better!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at QL2 full-time (less than an year)

    Pros

    Work from home culture is still acceptable. Some what decent technology stack. Not many competitors for their business model and product.

    Cons

    It's a story of a private equity firm which has no choice but to keep the company together because they could not sell it. Its an arrested development at this place. No talent left in the company since they have all been driven away. No work life balance, constant fires to be put out. No leadership.

    Advice to ManagementAdvice

    Don't treat employees like cattle.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Poor management, dishonest, bad practices

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Director in Atlanta, GA
    Former Employee - Sales Director in Atlanta, GA

    I worked at QL2 full-time (more than an year)

    Pros

    Talented core of non management employees, ability to work outside of an office, good product

    Cons

    Senior management treats employees like cattle, with no regard for their lives. High turn-over, it's hard to get comfortable with co-workers.

    Advice to ManagementAdvice

    Start being more responsible for your employees lives and futures. The people you hire are not just interchangeable pawns, if they make a commitment to you, you need to reciprocate the loyalty.

    Doesn't Recommend
    Negative Outlook
  8.  

    Good experience overall; unfortunately they went bankrupt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at QL2

    Pros

    Great product and startup environment, great people, great location. Everyone pitched into close sales, deliver solutions, and keep customers satisfied.

    Cons

    Product was not priced correctly, legal troubles, senior management said one thing but did another, and ultimately they went bankrupt.

    Advice to ManagementAdvice

    This is written after the fact so there really aren't any of the previous management team left. They're bankrupt and nearly closed now.

    Doesn't Recommend
    Disapproves of CEO
  9.  

    Disorganized and outsourced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at QL2

    Pros

    QL2s Seattle offices were acceptable, clean, in a good location, but under-funded. It could be a good starting point for people just getting into the workforce.

    Cons

    Prior to the Hale Group purchase, it was like living in a firedrill, hopping from customer hotspot to hotspot.
    There was a rapid turnover of the various 'O' positions with the strategic direction changing at each transition. They brought in a few technical managers (PM, Dev, QA, Project) to help mature the development process but the last that I heard, most of the staff was let go in favor of QL2's India development office.

    Advice to ManagementAdvice

    Focus and consistency are the path to happy customers and satisfied employees.

    Doesn't Recommend
    No opinion of CEO
  10.  

    Client abusive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales in Seattle, WA
    Current Employee - Sales in Seattle, WA

    I have been working at QL2

    Pros

    Pioneer SaaS, technology staff, good benefits

    Cons

    Terrible management, abusive client behavior, wrong-headed pricing, bad service strategy.

    Advice to ManagementAdvice

    Stop "revenue managing" company, recognize why competition is proving successful.

    Doesn't Recommend
    No opinion of CEO
  11. 1 person found this helpful  

    A cautionary tale about QL2

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at QL2

    Pros

    core Engineering team is top notch. product has a lot of potential. company has many high-profile customers.

    Cons

    after the "chapter 11 house-cleaning". there is no leadership at all. Very little product direction. the processes are faltering. the teams are coming apart and a new "Haube" is emerging from the rubble.

    Advice to ManagementAdvice

    please realize that the new owners are going to run the company into the ground. They are ignoring basic rules regarding the health and upkeep of an engineering organization. Getting rid of the people that didn't agree with them, that put reasonable processes in place, and who were maintaining those processes and holding the company together was not a great idea.

    Doesn't Recommend
    Disapproves of CEO

QL2 Photos

OFFICE

+ Add Photo

Work at QL2? Share Your Experiences

QL2

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.