QLS Corp Reviews

Updated August 9, 2015
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  1. Title Resolution Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Title Resolution Specialist in San Diego, CA
    Former Employee - Title Resolution Specialist in San Diego, CA
    Recommends
    Neutral Outlook

    Pros

    Friendly atmosphere. The people are very efficient. The management is always helpful.

    Cons

    There is some disorganization. Nothing else.


  2. Stressful job at disorganized company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant TSO in San Diego, CA
    Former Employee - Assistant TSO in San Diego, CA
    Doesn't Recommend
    Negative Outlook

    I worked at QLS Corp full-time (More than 3 years)

    Pros

    Easy to get a job here. Easy to maintain a job here because they fire almost no one.

    Cons

    Over the top stress. We were treated like grade schoolers with arbitrary rules and given no meaningful training. HR was a joke and made no efforts to improve things even after receiving employee engagement survey feedback. Management always made us feel like we should just shut up and be thankful to have a job. Management was not friendly and constantly changing their mind on "compliance" initiatives. Katie Jo Keeling and Andrew Boylan would smile in meetings and present us with different ways to do the same tasks on a monthly basis. It was exhausting, illogical, and seemed like a bad way to do business, even from the staff's perspective. They used password protected websites to house staff instructions for tasks that we could not access, which makes absolutely no sense. Also way too many emails and client systems to maintain on a daily basis. This was the most stressful job I have ever had.

    Advice to Management

    I understand management has changed now.


  3. Helpful (1)

    Bored hampsters

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Foreclosure Support Clerk in San Diego, CA
    Current Employee - Foreclosure Support Clerk in San Diego, CA
    Doesn't Recommend
    Neutral Outlook

    I have been working at QLS Corp full-time (More than a year)

    Pros

    The best thing is having fun with coworkers everyday at lunch break and happy hour downtown. This is a young group of people who are fun to work with. it is easy to make lifelong friends. You also have flexibility and an easy schedule depending on your manager.

    Cons

    The work is really boring. You need to take a break every 30 minutes to keep from falling asleep. Under the old company president Katie Jo Keeling our jobs used to change all the time without an explanation, which was hard and stressful. it is better now under new more stable leadership who understand our day-to-day processes and are working to improve things. There is still an undertone of distrust like everyone is always playing the blame game, but you are fine so long as someone in management has your back. Another big con for anyone looking for a longterm fit is the really bad communication, including never listening to employee feedback.

    Advice to Management

    The pay is below the market rate, which has to be known. Behave like professionals. Stop spending a big part of your day reading employee emails and start trying to make a real positive difference for the company and its clients. Believe it or not, we do notice when you reference information contained in emails not addressed to you. Refuse to put any quote on a wall or in an email tag-line that you do not live out yourself. Better parking will help with retaining employees.


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  5. Fast moving and growing company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tso in San Diego, CA
    Former Employee - Tso in San Diego, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at QLS Corp full-time (More than 5 years)

    Pros

    Able to move up rapidly within the company

    Cons

    Workload is increased drastically if you do a good job. Sometimes without notice

    Advice to Management

    Reward your good employees with support.


  6. Helpful (1)

    Poorly run and disorganized

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant TSO in San Diego, CA
    Former Employee - Assistant TSO in San Diego, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at QLS Corp full-time (More than a year)

    Pros

    Casual clothes are allowed almost every day. The building is nice and clean.

    Cons

    Very bad leadership who change their mind a lot, are remote from employees, and have no idea what we do. You cannot trust them either, there is no true integrity, lots of gossiping and cliques. The meanest and laziest people at the company are at the very top of management. No parking is provided and there are no cheap places to eat nearby.

    Advice to Management

    QLS values tenured employees over quality employees. They don't care who is working hard, only who pretends they are helping out. As long as this is the case nothing will change as the old employees create all the problems and bad office morale.


  7. ACCOUNTS PAYABLE/BILLING CLERK

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounts Payable Clerk in San Diego, CA
    Former Employee - Accounts Payable Clerk in San Diego, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at QLS Corp full-time (More than 3 years)

    Pros

    Flexible,Good Learning Experience,Good Health Benefits

    Cons

    Horrible Upper Management & Pay,gossip,favoritisim, high turn over, hard to move up,double standards

    Advice to Management

    Listen to you empolyees, Stop PROMOTING your personal friends for Management positions,pay attention to whose really doing the work


  8. Helpful (1)

    Foreclosure Clerk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Foreclosure Clerk in San Diego, CA
    Former Employee - Foreclosure Clerk in San Diego, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at QLS Corp full-time (More than a year)

    Pros

    Great opportunity to learn industry software

    Cons

    You work in cubicles and it feels like a beehave Group think is the backbone of this business, nothing creative just busy work Can be depressive because you think about your family if they were in the shoes of the people homes were are taking

    Advice to Management

    There is nothing the management can do..it's the nature of the business.


  9. Helpful (1)

    Review for this company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at QLS Corp full-time

    Pros

    flexible schedule and casual environment

    Cons

    too casual and not a lot of room to climb up the ladder


  10. Helpful (1)

    Service is not their Greatest Quality

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA

    Pros

    Pros; every now and then title companies provide meals to staff. Maybe it is just me, dual monitors are always fun. If you are remotely intelligent you will eventually move on up.

    Cons

    Just like a lot of jobs in general, it's whom you know and not how hard you work. From the time I worked there, I did not make any mistakes the first couple years and I received a minimal raise (2-4%). After that, I became disappointed and my work ethics drop to lackluster. I eventually made a mistake that caught managements attention, I eventually fixed the issue, only to be recognized as a problem solver and a got promoted (Go America!) and got a satisfied raise. At the time I worked there, there were no filtering service on employees, they just hired a lot of friends and relatives, they were not the brightest bunch. Just a bunch of 18-year-olds handling sensitive information. If you are looking for a professional environment, this is not for you. If you are looking for high school baby daddy drama environment, here you go. Oh they monitor your phone calls and emails.

    Advice to Management

    Management sets the tone of the work area, please be more involved with employees. Provide a neutral and professional tone. Make an effort to see how the process works. Do not work from your desk behind close doors. Inform employees of process involving them; whether it is new procedures, raises, or even moving. Keep your employees in the loop, this way the environment is team-oriented instead of an us versus them atmosphere.



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