QTS

  www.qualitytech.com
  www.qualitytech.com

QTS Reviews

Updated November 2, 2014
Updated November 2, 2014
41 Reviews
2.1
41 Reviews
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Recommend to a friend
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Chad Williams
15 Ratings

Employee Reviews

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  1.  

    unperdictabel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Installer in Atlanta, GA
    Current Employee - Installer in Atlanta, GA

    I have been working at QTS as a contractor (more than 3 years)

    Pros

    it's a clean and nice enviorment to work in.

    Cons

    it's so big the location of useable restrooms

    Advice to ManagementAdvice

    keep up with competitive salarys and get to know the employee

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Fallen off the Map

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at QTS (more than 8 years)

    Pros

    Decent facilities, Good people potential, Large datacenter footprint

    Cons

    Operationally this company has fallen off the Map, due to bad operational executive management decisions. Re-org that didn't work, hiring the wrong people, executive operational leadership that don't have a clue. The rumor is they intend to replace there executive operational leadership and re-org again, due to there failure to execute. Constant in this company is operational change. They have a core of leaders that are unable to execute, not respected and provides terrible leadership to the org.

    Advice to ManagementAdvice

    Your operational leadership is a mess, they have set this company back several years based on inability to execute and bad decision making. Good people have been let go or left your company due to your leadership direction. Its going to take several years to right this ship but hopefully hiring the right folks will get you on track.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Too Rapid of Growth = Absolute Chaos

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Suwanee, GA
    Current Employee - Anonymous Employee in Suwanee, GA

    I have been working at QTS full-time (more than 3 years)

    Pros

    Beautiful & clean facility. Majority of coworkers are very pleasant. Relaxed dress code.

    Cons

    Backstabbing management. They will tell you Monday they want you to work on ABC, then say they want XYZ 2 days later. By Fri, you're in trouble because you didn't finish ABC despite the change in project direction & will throw you under the bus. Product training is pathetic! The attention grabber is some static picture of an office environment & 2 people w a situation narrated in crazy voices/dialects. I'm not sure if they are trying to be cute, ironic, or what, but it's annoying & distracting. Personally, I just click through the modules just to get to the quiz part so I can get it done & go back to my projects. At least they treat employees better than the contractors. The they let 1 recently go when he/she was getting behind on a project, but was legitimately sick, seeking medical help, & had doctor notes to rest. Finally, employee parking is a nightmare, but promises from management that it's only temporary.

    Advice to ManagementAdvice

    Managers need coaching training, esp. if they aren't qualified to be a manager. You're flushing away quality talent by not communicating effectively. If growth is too fast, it may not necessarily be healthy for the overall organization. It's great to have contractors to help manage the growth. Just remember they are also human beings & not disposable trash.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    "Equal opportunity"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at QTS full-time

    Pros

    - Equal opportunity no matter if you are getting high at work, watching YouTube all day or doing your job, at the end of the year you will get your 2-3% increase anyway.

    - You can come to work high or come in and get high, management won't care as long some is doing all the work.

    - You will learn a lot since you may have to do everyone else job, not because they want you to learn but because the company want to save money or some people have not idea of what they are doing and will pass the work around.

    Cons

    - There is a glass ceiling, so you will only move up when someone resigned, is nicely forced to resigned or walk out, if someone retires or is nicely forced to retired. The other way to move up is moving to Suwanee and leave everything behind.

    - HR dont question why people leave. They will take management side without asking people why they are really leaving the company. But also HR is one of the reason why employees leave the company.

    - Only upper managements relatives who work in the company get away with their mistake. The other employes can not argue or complain about decision made or mistake made by those people. Relatives workers are untouchable.

    - Bottom line, if you need a job and can take a lot of BS from coworkers and management for a few years until you fine something better, go ahead and apply, QTS always have open positions from people who are looking to leave or people that got push out to cover others people mistakes. On the other hand, if you have more options, look the other way.

    Advice to ManagementAdvice

    - A fast growing company don't just let go 18+ people, just because they didn't want to move to Suwanee and leave their relatives, houses and life behind.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    Move on to something better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Linux Engineer
    Former Employee - Linux Engineer

    I worked at QTS full-time (more than 8 years)

    Pros

    . Terrific coworkers
 and excellent opportunities if you work for the sales or executive departments

    Cons

    . Higher management is not technical enough to manage their own teams and/or make any logical decisions for this company.
    . Constant abuse of power from higher management directed towards their technical stuff – You'll end up being on-call 24x7 even for non emergency issues.
    . It's a hostile environment to work on, employees are constantly used as escape goats, harassed, and fired without valid reasons.
    . Can't argue or bring your concerns to higher management. They will talk down on you, insult your technical skills, and/or fire you on the spot.
    . Seasoned engineers have been smart enough to leave this company – QTS brain washes their employees into thinking you will not find anything better. It has been proven time after time that there are better opportunities out there – Please do yourself a favor and leave now!
    . Project managers have very limited technical knowledge and are unable to run projects consistently without the help of engineers walking them through – Time frames are ridiculous and projects are usually rushed and done incorrectly for clients. If you can't complete it on time, you will feel the wrath from higher management.
    . Low salaries / No bonuses / No training/ No appreciation / No respect

    Advice to ManagementAdvice

    Stop bringing this company down to the ground by ignoring your technical departments. Sales gets contracts signed but it's not what's keeping those contracts going for another year.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    The culture is what you make it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at QTS

    Pros

    This company has an incredibly solid foundation that they are using to build a rapidly expanding business. They understand the need to differentiate themselves from the "space and power" guys in the market, and they have (recently) chosen to do this through their front line employees. The "Powered by People" campaign is all about having the right people in a job that fits their skills, and making sure everyone understands that they are part of the customer experience. This is truly a company where you are the culture where you work. If you want to have a crappy day, you make it a crappy day. If you want it to be a great working environment, it is.

    Cons

    The company is expanding so fast that they are outgrowing many of the original systems that were put in place to run the business. So stuff changes a lot. If you are the kind of person who needs things to stay the same, this is probably not the place for you.

    Some of the sites were acquired, and had a culture that did not entirely fit with the QTS way. Any time the culture of a company changes, there is going to be some fallout. Management figured out who could and who could not make it in the "Powered by People" environment, and it appears there has been some purging of those who could not cut it. I can certainly see why this is frustrating and disappointing for some, but ultimately it makes the company stronger, and a better place to work for those who get it.

    Advice to ManagementAdvice

    Based on some of the other reviews I read, it sounds like there is some resentment about the executive suite builds. You should probably do a better job of explaining the rationale behind this.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Its Only As Bad as You Make It

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at QTS

    Pros

    Great Facilities, Great Workers, Decent Pay & Benefits, Future looks promising, growing....growing.... growing

    Cons

    "A few bad apples trying to spoil the whole bunch" If you are not happy with your job and you don't recommend this company to a friend....go somewhere else!!!!
    In the current culture it is hard to get rid of those who do not perform. Too many people wanting a free ride and not willing to do a good days work...
    Way too many different application/software to monitor and supply input in order to get 1 job simple task done.
    The OSC should be a one stop shop for requests from employees....Example: we shouldn't have to contact an individual department to get a password reset ....if the OSC doesn't have the capability then they should have the responsibility to coordinate the efforts to get it done.

    Advice to ManagementAdvice

    Get rid of the bad seeds and let morale grow! Work life is overwhelming at times due to crazy deadlines.. Don't work your talent into the ground....burnout will happen eventually...Add the needed staff to support the fast growing pace currently underway
    May need to spend more money on staff than unused office space and conference tables!
    Quit buying properties and expecting employees at current locations to support them as well as their current operations.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at QTS

    Pros

    Lots of challenges since they are a fast growing company. Company has been growing through acquisitions.

    Cons

    Limited advancement opportunities. Since they have multiple locations office culture varies for each location. In some cases managers are supportive but in others favorites receive more care.

    Advice to ManagementAdvice

    Train supervisors and managers on managing and leading teams

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 5 people found this helpful  

    Top Heavy, Low on Talent and Dishonest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management
    Current Employee - Management

    I have been working at QTS full-time (more than 5 years)

    Pros

    I struggle to think of one positive aspect of this company. Really disappointed with the whole experience.

    Cons

    Everyone at QTS knows that what they do to their employees is wrong, but the culture of fear is so prevalent that you wouldn't dare speak up.
    Management tries to brainwash them into thinking there is nothing else outside of the QTS walls. In fact, once you realize you cannot take it anymore and you leave, you look back to find that QTS is a dark hole filled with unhappy people and inexperienced management/executives who are bent on collecting a paycheck and fending off your questions with misdirection.
    CEO and executives are self serving and condescending. Their answer to every problem (and believe me, there are so many in QTS, you have no idea) is to hire another executive (all friends or family members of other executives or the CEO) and have them point fingers at their employees. This company is so top heavy, like an inverted pyramid, pointing in the direction that the company has been heading for years....down.
    The entire time I worked there they consistently let go of higher paid and higher level professionals, replacing them with inexperienced people just to save money. Once you start to see through the charade, they pull your plug and send you on your way. I watched it happen over the years many many times. They also like to keep newer people to prevent things like 401k vesting, vacation time accumulation, etc. It is very disappointing to know that it took me so long to finally leave that place. To all current employees: There is life on the other side, and life is good. Wish you were here.
    I would not even consider returning, even if my salary was doubled.

    Advice to ManagementAdvice

    Finish the company off quickly, so your clueless employees can see through the veil and move forward with their lives.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Welcome To The Land Of Make Believe...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Richmond, VA
    Current Employee - Anonymous Employee in Richmond, VA

    I have been working at QTS

    Pros

    A place with great potential. A nice location, dedicated & knowlegable staff, decent benefits and growing business.

    Cons

    There's not much "quality" here. No respect. No reward. No communcation. No organization. No resolution. No policy or proceedure. Its all smoke and mirrors. Run, run as fast as you can.

    Advice to ManagementAdvice

    Consider listening to the people who keep our sites operating 24/7. Keeping a happy workforce also keeps a happy paying customer base that pays all our paychecks. Last time I checked thats why we all came to work. So it would be wise to weed out the ones who don't have the same common goal. We can not get time back, use it wisely.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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