QTS Reviews

Updated August 17, 2015
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Chad Williams
23 Ratings

56 Employee Reviews

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  1. Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    One of the best sales engineering teams to support sales.

    Cons

    Still operating as a REIT, not a technology company.


  2. On the way to becoming a Great Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at QTS full-time

    Pros

    Have seen significant improvement in workplace benefits during my tenure. Hire great people that truly care about the customer and each other. Love the commitment to providing three days of PTO to work on my favorite charity. Outstanding NPS scores and focus on customer AND employee satisfaction.

    Cons

    Small company growing quickly so lacks some of the formal policies and documentation.

    Advice to Management

    Keep hiring great people and don't lower standards as we grow


  3. The Jury is Still Out

    • Work/Life Balance
    Current Employee - Anonymous Employee in Suwanee, GA
    Current Employee - Anonymous Employee in Suwanee, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Nice people, cookouts during the day, short commute, no micro-management

    Cons

    Turn over and re-orgs. Lack of Process and Procedure.

    Advice to Management

    Retain good employees. At least perform Exit Interviews. Create Process and Procedure.


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  5. Helpful (1)

    Not what I had hoped for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at QTS full-time (Less than a year)

    Pros

    Nice Facilities, some genuine people.

    Cons

    Turnover, lots of it, therefore most changes made don't stick. No cohesiveness across data centers. There's a lot of talk of improvement, but never saw it. Watched entire departments have 100% turnover and upper management do nothing about it though they say they are about "people" they let good people walk out the door.

    Advice to Management

    Really listen to your people and implement change, not just throw some money at the problem and hope that solves it. Look at your upper management, there are wolves disguised as sheep.


  6. Helpful (5)

    Sales - Keep your resume updated

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at QTS full-time (More than a year)

    Pros

    Impressive colocation facilities and SOME really great co-workers.

    Cons

    Revolving door. Good old boys club. Favoritism and nepotism (HR and CTO). Sales management have "God" like mentality. Cloud Business Managers are difficult to work with and opinionated. IaaS & DRaaS pricing is not competitive. Lack of communication and cohesiveness. Facilities, marketing and product teams non responsive to requests. Corporate intranet needs a lot of work. Prayer at sales kick-offs, company events, and weekly sales team meetings. Seasoned sales executives required to learn and use Richardson Sales Training which is a joke and a waste of time. Less than a quarter of sales reps are hitting quota year over year. QTS will fire you at will and often giving you a PIP with less than 30 days to turn it around. NO BRAND RECOGNITION outside of the Atlanta market. Stock options offered at market rate. QTS will pay the $8.00 transaction fee. No Presidents club and exit interviews.

    Advice to Management

    Overhaul upper management. Perform exit interviews - to understand why good people are leaving.


  7. Product Owner

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I have been working at QTS full-time

    Pros

    Coworkers are great and the company is growing

    Cons

    Conservative management who don't reward employees appropriately


  8. Helpful (3)

    It was...AWFUL.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Suwanee, GA
    Former Employee - Anonymous Employee in Suwanee, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at QTS (Less than a year)

    Pros

    The facility was nice. The commute was easy. Most of the people were pleasant.

    Cons

    Management was inept. It's a weird place: uneducated managers and religious nuts. There are red flags all over this company. Unless you are extremely desperate for a job, pass on this one.


  9. Helpful (1)

    I got out to Join a real company!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Suwanee, GA
    Former Employee - Anonymous Employee in Suwanee, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at QTS (More than 8 years)

    Pros

    Big facility Nice paint Impressive landscaping Generally friendly working staff Nice bathrooms

    Cons

    Terrible executive leadership No long term Plans Executives only interested in Stock plans This company literally re-organizes every two years All problems blamed on Staff No accountability on executive leadership This company is way too top heavy with high executive salaries They have a people on staff making half million in operations salary but add very little input

    Advice to Management

    Honestly... Get out of the business and Quit!!! You don't have a clue!!!


  10. Helpful (5)

    Forget about your personal life

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - DCO Technician in Jersey City, NJ
    Former Employee - DCO Technician in Jersey City, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at QTS full-time (More than 5 years)

    Pros

    Free coffee. .. 25 cent vending machines.. bring your cousin , uncles , father in laws, army buddy.. they'll hire em for sure

    Cons

    Re organize your life once a month to fit a hectic ever changing work schedule..Unless you're best friends or you're related to the manager. It's the type of place where you can work your way up. I was here for 7+ years literal blood sweat and tears, but once you've given them near a decade worth of your time someone related to the manager comes in and gets the perfect shift. That's another thing, 24 hour facility most of the work is done after hours and on weekends.. only the morning crew gets to advance and be praised for their commitment. They guys that leave their home and families at night and weekends and all major holidays, never mind them. The morning crew gets all the o.t and and work all the emergency maintenance s.. because obviously it's o.t and the praise is high "thank you guys for all your hard work on this one day of the year" everyone else who is scheduled to work every night and weekend.. never mind them.. btw they get to sleep in comfy cots and sleeping bags after the maintenance is done. God forbid you try and sleep shift guy.. you're supposed to be awake and drive home and continue with your daily routine.. And you're expected to be back here and ready to work a full shift.. and God forbid you try and sleep night troll...

    Advice to Management

    Nepotism ... favoritism ... putting new guys on first shift when they're not ready for it.. keeping the senior techs who do all the heavy work on shifting shifts.. why not rotating shifts? We are all an equal team right?! No let's burn out the ones we need and keep bringing in new family members and friends off the street to train. 24 / 365 unless you're a facility engineer, the team you actually want at work isn't really there every night...But they're selling you 24 hour coverage.


  11. Helpful (11)

    No. Just no.

    Current Employee - Anonymous Employee in Suwanee, GA
    Current Employee - Anonymous Employee in Suwanee, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at QTS full-time (More than a year)

    Pros

    People working in the trenches are genuinely nice. Pay is fair. Carpathia acquisition may add some much needed leadership. I’m not a coffee drinker, but apparently that is one of things the company has going for it.

    Cons

    Remember the scene in Apocalypse Now where Kurtz (Marlon Brando) is lying on his death bed saying “The horror. The horror….”? Working for QTS is sort of like that, but with free coffee. Ok, maybe it’s not that bad, but it’s pretty bad. Read the other reviews if you don’t believe me. While there are a number of bright and capable people working at QTS, the lack of processes and absence of standard operating procedures makes it impossible for most people to do their jobs effectively. Couple that with the horrible leadership practices (e.g. weird organizational hierarchy, rampant nepotism, a COO who is obsessed with making everyone in the org go through a useless self-help / communication program instead of filling huge operational gaps, etc.) and you have a recipe for disaster. Did I mention the crying? I’ve never worked in a place where people just start crying in meetings. Between the crying and the CEO espousing his ultra-fundamentalist Christian views, every meeting runs the risk of turning into an old-timey religious revival. Do yourself a favor and look elsewhere. Unlike other reviewers I wouldn’t even recommend the company to people just starting out as they will just have to unlearn every bad habit they picked up while working at QTS.

    Advice to Management

    Quit your day job. I don’t mean to sound harsh, but when good employees are jumping ship on a constant basis, when you don’t know how or why to implement industry standard practices like a PLM process, when you get consistently negative reviews on job boards, it is time to take a good look at yourself in the mirror and ask yourself if you are cut out for the job.



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