QVC Reviews
Updated Feb 7, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 55 ratings Employees say it's "OK" |
CEO Rating
Based on 39 ratings
President and CEO |
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Pros
It's exciting to be around live TV. Some positions appreciate innovation and drive
Cons
Click mentality. Be friends with the people (women) in HR or you'll fail. The distribution leadership team is weak and one specific VP has no class, no people skills and could use some leadership development.
Advice to Senior Management
look to the mid management team for soultions. Monitor the clicks and the weak upper management team members as they will pull the reputation of the company from an employee standpoint down.
Pros
Benefits package is very good and overall the people that you work with day in and day out are very good people. I work at a Distribution Center in SC and love the people that I work with. The front line managers and some of the site managers are very good and care about the hourly associates.
Cons
Some of the higher level managers are in positions way outside of their competence level. The HR department lacks leadership skills found in other places I've worked. They are a very weak group that impacts the rest of the site.
Advice to Senior Management
Hire people that fit the QVC culture at all levels. Live the values you have displayed and teach in the difference sessions.
Pros
Nice place to meet people/customers
Cons
cutting costs, push to sell sell sell
Advice to Senior Management
Recognize the employees that make a difference!
Pros
Great benefits and great environment. Many opportunities to grow
Cons
pay is a little on the low side but it is entry-level
Advice to Senior Management
Don't make the trainee program a mandatory year-long thing. If possible, promote earlier :)
Pros
great benefits, maternity leave is paid (2/3 of salary) and you accrue a decent amount of vacation and personal time off.
Cons
management doesn't want to hear anything that goes against the grain. You are an employee number nothing more. You are pushed to produce, produce, produce. They will ask you to help out for the business needs but the second you need a little give on their end the turn their backs on you.
Advice to Senior Management
Listen to your employees even if it is not what you want to hear. You keep people who come in just to punch the clock and collect a paycheck and let those innovative, hard working and ethical employees leave without so much as a flinch. Stop treating them like an employee number and see them as the assets they are. Why bother spending all that money to train an employee and say they are promotable year after year to let them walk a way because they feel like they are talking to a wall?!?
Pros
Great, dedicated staff. The people at QVC are great and what makes it worth coming to work everyday. Sense of common purpose.
Cons
No work life balance, but almost should be expected with a 24/7 company. Hectic pace becomes addicting, but in almost an unhealthy way.
Advice to Senior Management
There will continue to be high quality people leaving the company because promotions are based on seniority and not talent.
Pros
Excellent Employee discount. Basic 10% but can be up to 70% on some items.
Cons
Growth within some departments and the opportunities for lateral assignments are limited.
Advice to Senior Management
Need to develop people by allowing lateral movement within the organization.
Pros
discount
never boring
decent benefits
nice workplace
laid back casual wear within the company
Cons
no work like balance
they suck the life out of you
politics within the company - a lot of poor managers in merchandising that strong assistant buyers carry for half the amount of pay as a buyer.
Advice to Senior Management
more people within merchandising, more defined roles - listen to you employees - put them where they want to be, they will work harder!
Pros
- Interesting People
- Great Place to Learn to Multi-Task
- Pretty Laid Back
- Get to meet fun people like Paula Deen
- Pay is pretty good
Cons
- Work can be repetitive and boring
- Management doesn't always assume positive intent
- Sometimes you have really late hours
Advice to Senior Management
- Give credit where credit is due
- Show gratitude when your team works hard to fix a mistake that was not their fault
Pros
Work/life balance cannot be beat - - Senior management demonstrates a rabid support for work from home and flexible schedule programs. Benefits are top notch and have been sustained with little additional cost passed on to employees. Salaries are very competitive in areas that the company values.
Cons
There is a high volume of middle management that has no decision-making authority and no connection to the actual work that is being done. This has the result of producing process bureaucracy. Company is also impacted significantly by the economic downturn, so a depressed economy results in a higher likelihood of staff reduction and salary freezes...But the company has been diligent in protecting benefits, so there has been a great response to balance increasing costs to the company against increases which are borne by the employees.
Advice to Senior Management
Continue to expand the demographic that we are reaching - Continue to explore new platforms and to be groundbreaking in technology - - But, keep the focus on the TV broadcast, which is the bread and butter of the company. Keep finding great new vendor partnerships and rolling out new brands that will grow the business...
Find a way to streamline the org chart to eliminate some of the non-value adding middle management.
