QVC Reviews in Philadelphia, PA Area

Pros

Excellent Employee discount. Basic 10% but can be up to 70% on some items.

Cons

Growth within some departments and the opportunities for lateral assignments are limited.

Advice to Senior Management

Need to develop people by allowing lateral movement within the organization.

Pros

discount
never boring
decent benefits
nice workplace
laid back casual wear within the company

Cons

no work like balance
they suck the life out of you
politics within the company - a lot of poor managers in merchandising that strong assistant buyers carry for half the amount of pay as a buyer.

Advice to Senior Management

more people within merchandising, more defined roles - listen to you employees - put them where they want to be, they will work harder!

Pros

- Interesting People
- Great Place to Learn to Multi-Task
- Pretty Laid Back
- Get to meet fun people like Paula Deen
- Pay is pretty good

Cons

- Work can be repetitive and boring
- Management doesn't always assume positive intent
- Sometimes you have really late hours

Advice to Senior Management

- Give credit where credit is due
- Show gratitude when your team works hard to fix a mistake that was not their fault

Pros

Work/life balance cannot be beat - - Senior management demonstrates a rabid support for work from home and flexible schedule programs. Benefits are top notch and have been sustained with little additional cost passed on to employees. Salaries are very competitive in areas that the company values.

Cons

There is a high volume of middle management that has no decision-making authority and no connection to the actual work that is being done. This has the result of producing process bureaucracy. Company is also impacted significantly by the economic downturn, so a depressed economy results in a higher likelihood of staff reduction and salary freezes...But the company has been diligent in protecting benefits, so there has been a great response to balance increasing costs to the company against increases which are borne by the employees.

Advice to Senior Management

Continue to expand the demographic that we are reaching - Continue to explore new platforms and to be groundbreaking in technology - - But, keep the focus on the TV broadcast, which is the bread and butter of the company. Keep finding great new vendor partnerships and rolling out new brands that will grow the business...
Find a way to streamline the org chart to eliminate some of the non-value adding middle management.

Pros

Nice facility and pleasant work environment, good benefits including tuition reimbursement, opportunity to move around within the company and get diverse experience. Generally supportive mid-level management and clear objectives / measurements of success. Well-respected within the retail community and loved by loyal customers. Some attempts at "greening" the organization, as well as starting some flex time and working from home.

Cons

All new executive-level managment from the big, bad retail world has sucked the genuine energy and trust out of the company top to bottom. They are poor communicators and even worse visionaries. There is no strong long-term strategy for the company. Product quality has suffered big time, as evidenced by the much better brands on HSN recently. Everyone (particularly long-time employees) feels like they have a target on their back, even though the company is still very profitable. No raises or bonuses for the past 2 years, despite that profitability. Nothing gets done quickly, even though we like to say we are "nimble". Expectations are extremely high with respect to level of commitment - it is a 24/7 company in all aspects. It's all about face time and time spent at your desk or in endless meetings. Sadly, best efforts and good business results are never enough - they always want more.

Advice to Senior Management

Stop trying to reinvent the brand - go back to what made it successful in the first place, leverage that, and bring it into the present. Trust middle management and get the senior management to stop kissing up to each other and make something happen.

Pros

Fun, fast-paced culture
Always a lot going on
Freedom to make valuable changes to processes within buying office
Cool to learn about production; opportunities to sit with line producer
Learn how the buying process works; sit in on vendor meetings
Learn how item selection process works; sit in on promotional item meetings with senior management

Cons

Rather low pay
As an MBA, hard to justfiy going back--difficult to know what options might be available for me there since a lot of their hires are straight out of college
Unclear career path outside of buying and planning

Advice to Senior Management

The leadership at QVC is great; Mike George (CEO) has helped me out on several projects for business school and is overall very open to collaboration and moving in new directions
Tough environment right now...

Pros

Family oriented with great employee discounts. Relaxed dress code

Cons

The salery is on the lower end.

Advice to Senior Management

There are doing an amazing job. Mike George has really changed the culture at QVC for the better. The employees are very engaged and seem to love their jobs!

Pros

They had a cart that went around and gave out free refreshments. It is a huge place and it kind of felt like a large university.

Cons

It's way out in West Chester, so you are looking at an hour commute each way.

Advice to Senior Management

keep up the good work.

Pros

The benefits package is probably the best reason to work for QVC. The discount, the insurance, the days off. However, even that will change soon. The company is attempting to go green, which is a great thing. They offer a lot of resources for growth, as well as internal job postings to better your postion in the company.

Cons

No job security. No one is sure if their job will be there tomorrow... which makes for some unhappy employees. It's hard to go into work every day and wonder if your position will be there the next day. Upper management doesn't really listen to the complaints and concerns of employees lower than them, and unfortunately, the employees who have been there for a long time have gotten themselves into such a routine that they make it hard for the employees who have not been there long.

Advice to Senior Management

Pay attention to your lower level employees!

Pros

As long as you are not in the IT side of the company it is a good company to work for.

Cons

The IT side of the company takes no direction from the employees in the trenches and relies more on which company is giving the VP and Pres. of IT perks.

Advice to Senior Management

Do not focus any any technology that makes any one person or team indispensible.