QVC Reviews

Updated September 28, 2014
Updated September 28, 2014
207 Reviews
3.3
207 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
QVC President and CEO Mike George
Mike George
132 Ratings

Review Highlights

Pros
  • Love it there, people are great, management very flexible and best of all love the work/life balance (in 15 reviews)

  • OK pay, employee discount (10-30%; typically 10-15%) (in 19 reviews)


Cons
  • Planning does a better job with work life balance initiatives than Merchandising does (in 12 reviews)

  • 24/7 Schedule - expect to be asked to work holiday weekends, with nothing but a "thanks" (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandising  in  West Chester, PA
    Former Employee - Merchandising in West Chester, PA

    I worked at QVC full-time for more than 8 years

    Pros

    Open culture, ethical, values, in a great location, employee discount is a plus.

    Cons

    Inconsistent evaluation process, lack of racial diversity, lack of mobility for minorities, lack of open honest communication

    Advice to ManagementAdvice

    Improve racial diversity and improve open communication

    Recommends
    Approves of CEO
  2. 2 people found this helpful  

    Very good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern  in  West Chester, PA
    Current Employee - Intern in West Chester, PA

    I have been working at QVC part-time for less than a year

    Pros

    Profitable business
    Everyone is really nice

    Cons

    Old business structure
    Lacks innovative ideas for the long term

    Advice to ManagementAdvice

    Need to capture the millenials

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    miss working there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Buyer
    Former Employee - Assistant Buyer

    I worked at QVC full-time for more than 3 years

    Pros

    Benefits, career growth, great culture, good leadership, great discount, company is on the rise

    Cons

    Difficult to get promoted at times. Need to be in the in crowd. Tend to under pay their employees

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Amazing opportunity, can have tons of fun and make a huge impact, but not a great work-life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Buyer  in  West Chester, PA
    Current Employee - Assistant Buyer in West Chester, PA

    I have been working at QVC full-time for more than 3 years

    Pros

    Such a diverse company - so much happening, it's impossible to be bored or feel stuck. Lots of lateral mobility. Bonus random celebrity sightings! Anyone can literally come up with a million dollar idea and figure out how to execute it on air or online.

    Cons

    Not a great work-life balance, especially when the "store" is open 24 hours a day, 364 days a year. Also, you know what they say, crap rolls down hill. Can be very tough for the people lowest on the totem pole. Not unusual for the most junior merchants to work well into the evening hours during a normal work week, and even come in on weekends to finish up the "boring" parts of their job (tracking PO's and inventory loading status for shows, processing the Open to Buy, requesting and following up on RA requests for bad inventory, submitting items for Quality Assurance inspection, etc.), so that they had time during the day to tag along and do the more "fun" aspects of their job (vendor meetings and presentations, host meetings, etc.). Becomes infinitely more difficult to manage when you have a family to juggle as well, especially babies and young children not in school. There is a general sentiment of "we understand, but we still expect you to be a top performer and put the company first."

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    A great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Email Marketing Project Coordinator  in  West Chester, PA
    Former Employee - Email Marketing Project Coordinator in West Chester, PA

    I worked at QVC part-time for more than 3 years

    Pros

    Great work-life balance, and great people.

    Cons

    Could be a little less conservative, and be open to new work-life balancing.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Challenging but rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Buyer  in  West Chester, PA
    Former Employee - Associate Buyer in West Chester, PA

    I worked at QVC full-time for more than 5 years

    Pros

    Fast paced environment, every day is different, it's never boring. Always lots of events going on: celebrity meet and greets, sample sales, new product launches. There is always something going on. There is a lot of room for growth here bad opportunities to move around. Employees are encouraged to move around within the company and learn about new businesses. I felt like I was making a direct impact towards the goals of the company.

    Cons

    Can be really stressful, Merchandising requires a lot of extra hours depending on who you work for. Sometimes it's easy to get burned out. Work life balance can be a real challenge. Planning does a better job with work life balance initiatives than Merchandising does.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Easy day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Entry  in  Port Saint Lucie, FL
    Former Employee - Data Entry in Port Saint Lucie, FL

    I worked at QVC full-time for less than a year

    Pros

    Easy work kind managers every day is basically the same fun to talk to most people

    Cons

    There aren't many i guess just sitting in one place and them listening in on random calls

    Advice to ManagementAdvice

    More incentives for top employees

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    It has its ups and downs, mostly downs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inventory Specialist  in  West Chester, PA
    Current Employee - Inventory Specialist in West Chester, PA

    I have been working at QVC full-time for more than 8 years

    Pros

    You'll meet some very knowledgeable people.

    Cons

    Passive aggressive managers, poor pay, understaffed because managers get a bonus based on being under budget, Absolute loyalty is expected but not returned. Many bosses are moved into departments of which they know nothing. Promotions are more about sociability rather than competence.

    Advice to ManagementAdvice

    You need to go back to the raise schedule before the recession. There is no incentive to shoot for an outstanding on your review when the best possible raise you can get is 3.5%. Newsflash, inflation is higher than that! Quit promoting idiots just because you like hanging out with them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    "Run Forest, Run"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Level Skilled Professional  in  West Chester, PA
    Current Employee - Senior Level Skilled Professional in West Chester, PA

    I have been working at QVC full-time for more than a year

    Pros

    Employee discounts and pretty building

    Cons

    The best thing most employees will say about this company are the discounts. That in itself is disturbing. Management at QVC spends a majority of it's time self promoting. If you are talented, confident, and assertive you will quickly be labeled cocky or too aggressive in this organization and your efforts will be sabotaged. Upper management has found a clever way to self promote, it's called "reorganization". This is a chronic occurrence that always produces promotions out of the managers that initiate it. The hard working professionals and SMEs are never promoted. It's mind boggling to witness. It's also common to have managers in areas they know nothing about. I don't understand how the company is financially successful based upon it's internal business practices.

    If you chose to work at this company take heed to the reviews. Particularly those of the Studio Park and Founders Park locations. Save yourself much aggravation and frustration of looking for a new job a year later. This is not am empowering environment for an up and coming talent. They dishonestly claim to appreciate your abilities while sabotaging your growth with resentful labeling. The environment is like one big high school looking to haze the new kid.

    The worker bees that have been with the company for a while are scared to speak up about the atrocities that upper management poses on them and others. I've seen and heard racial comments, watched people be denied the opportunity to interview for promotions, people have their direct reports and authority stripped because another manager desired that opportunity, and employees not allowed to speak or participate in meetings. The HR team is nothing more than a prop that is completely out of touch offering no support or solutions to employees.

    I can't stress enough to do your research before working here. Those that claim to love working for the company are likely in the click.

    Advice to ManagementAdvice

    Give it an overhaul. The culture here is a fools paradise.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Great corporate environment with a sense of community

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - International Project Coordinator  in  West Chester, PA
    Current Employee - International Project Coordinator in West Chester, PA

    I have been working at QVC full-time for more than a year

    Pros

    Best reasons to work here include:
    1. Supportive leadership: Managers recognize your work and effort, allow your own creativity and work autonomy. They also strongly support your career development.
    2. Supportive colleagues: Coworkers are more than willing to support each other. There is no sense of a cut-throat competitive environment.
    3. Transparent environment: QVC has a healthy work environment in which employees have the freedom to voice their opinions and challenges they face at work.

    Cons

    In some circumstances, new employees do not have access to full training because of the urgency to keep up with the team's workload.

    Recommends
    Neutral Outlook
    Approves of CEO

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