QVC Reviews

Updated July 28, 2015
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3.4
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Recommend to a friend
Approve of CEO
QVC President and CEO Mike George
Mike George
164 Ratings

Pros
  • Great culture and work life balance (in 17 reviews)

  • OK pay, employee discount (10-30%; typically 10-15%) (in 20 reviews)

Cons
  • Work-Life balance could be challenging depending on the department; 24x7x364 requirements (in 14 reviews)

  • Low pay bad hours since they are a 24/7 company (in 9 reviews)

More Pros and Cons

280 Employee Reviews

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  1. Helpful (1)

    Maintain budgets for site, employee retention, employee engagement and satisfaction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Port Saint Lucie, FL
    Current Employee - Operations Manager in Port Saint Lucie, FL

    I have been working at QVC full-time (More than 10 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Great insurance, fantastic benefits, great company to work for with support and care of their staff

    Cons

    Too many approvals for supply requisitions, very restrictive with budgeted hours and expectations

    Advice to Management

    Would not hesitate to apply and work for QVC


  2. Helpful (2)

    QVC

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Coordinator in West Chester, PA
    Current Employee - Marketing Coordinator in West Chester, PA

    I have been working at QVC full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Awesome culture, great people, fun environment, opportunities for training, supportive management team

    Cons

    Constant change that debilitates success, not fairly compensated for work


  3. Helpful (2)

    Great benefits and perks, questionable Vision and leadership Decisions

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Downingtown, PA
    Former Employee - Manager in Downingtown, PA

    I worked at QVC (More than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Amazing and affordable medical benefits, great perks like onsite cafe, Starbucks, bank and general store. Lots of internal training opportunities.

    Cons

    Sr. Management does not empower middle and lower management, and there is a culture of mistrust between the management levels.

    Advice to Management

    Hold those with more authority and responsibility to higher standards in terms of leadership and engaging their employees. If someone leads a large team but doesn't care about their employees or their development, what kind of talent and performance is that going to breed?


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. order entry

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chesapeake, VA
    Former Employee - Anonymous Employee in Chesapeake, VA

    I worked at QVC

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Comfortable atmosphere. Nice work areas!

    Cons

    I don't have any con's.

    Advice to Management

    None


  6. Helpful (3)

    QVC

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at QVC full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    - Overall good atmosphere - People are generally very positive and willing to work together as a team - Flexible hours/Work from home days (depending on team) - Encourage collaboration across teams

    Cons

    - Not always consistency across teams with certain rules (salary amounts, promotion timelines, etc.) - Pay is not competitive within the industry

    Advice to Management

    - Pay attention to what the employees want in terms of compensation - a lot of people leave because of this - Provide a more clear path of development and growth


  7. Helpful (1)

    Customer Database Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Data Manager in Chester Springs, PA
    Current Employee - Customer Data Manager in Chester Springs, PA

    I have been working at QVC full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Excellent Work life Balance; very Customer driven culture, lots of personal and professional opportunities for growth

    Cons

    Entrepreneur Leadership culture and drive was replaced Professional MGMT team w bottom line focus. The mgmt paradigm promotes politics; the same concerns and issue existed for years.

    Advice to Management

    Be honest with yourselves; we continue to address symptoms of problems, not strive to find the cure.


  8. Great place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at QVC

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits and co-workers! Enjoyed the environment and the culture.

    Cons

    None. It is a call center environment, so one has to be ready to sit all day with preset breaks and meals.


  9. Customer Service Call Center

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Call Center in Port Saint Lucie, FL
    Former Employee - Customer Service Call Center in Port Saint Lucie, FL

    I worked at QVC full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great group of people, excellent benefits, plenty of time off.

    Cons

    Low pay, sitting in front of a computer all shift, rude customers


  10. Helpful (1)

    Position Changed three times in three years!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in West Chester, PA
    Former Employee - Manager in West Chester, PA

    I worked at QVC full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Culture, work environment, sample sale

    Cons

    senior leadership, limited opportunity for career advancement

    Advice to Management

    listen to the employees


  11. Helpful (1)

    Solid Company

    Current Employee - Anonymous Employee in Port Saint Lucie, FL
    Current Employee - Anonymous Employee in Port Saint Lucie, FL

    I have been working at QVC (More than 10 years)

    Pros

    Flexibility, Contact Centers a open 24/7

    Cons

    No room for advancement. Apply for highest position you desire because that will probably be your position for the duration of your employment.



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