QVC Reviews

Updated August 27, 2015
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3.4
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Recommend to a friend
Approve of CEO
QVC President and CEO Mike George
Mike George
168 Ratings

Pros
  • Great culture and work life balance (in 17 reviews)

  • OK pay, employee discount (10-30%; typically 10-15%) (in 20 reviews)

Cons
  • Work-Life balance could be challenging depending on the department; 24x7x364 requirements (in 14 reviews)

  • Low pay bad hours since they are a 24/7 company (in 9 reviews)

More Pros and Cons

293 Employee Reviews

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  1. Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Port Saint Lucie, FL
    Former Employee - Anonymous Employee in Port Saint Lucie, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at QVC (More than 5 years)

    Pros

    Very Flexible with schedules, very positive work environment, easy to please customers.

    Cons

    They are closing the office.


  2. Great Place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in West Chester, PA
    Current Employee - Project Manager in West Chester, PA
    Recommends
    Positive Outlook

    I have been working at QVC full-time (More than 10 years)

    Pros

    Opportunities everywhere A person can challenge there skills every day An energized workforce

    Cons

    Fast pace environment where you need to keep up with the engaged teams At times it can be stressful

    Advice to Management

    The internal support for management is fantastic as well as the training and tool to make you successful.


  3. Helpful (3)

    IT Department

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Engineer III in West Chester, PA
    Former Employee - Systems Engineer III in West Chester, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at QVC full-time (More than 8 years)

    Pros

    Solid company with excellent benefits and a fast paced work environment depending on the department. Opportunity for career advancement if you take advantage of the education reimbursement program.

    Cons

    More often than not coworkers were out to get ahead themselves or only do the bare minimum and weren't really interested in a beneficial team environment. Management refused to hold the slackers accountable.

    Advice to Management

    Cut the fat. Implement a real open door policy. Review the team more often and hold employees to a higher standard. The yearly review process is a joke. Accountability to internal customers as well as external is the key to future success.


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  5. Loved working for QVC

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Category Producer in West Chester, PA
    Former Employee - Associate Category Producer in West Chester, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at QVC (More than a year)

    Pros

    Company Culture, Co-Workers, Really fun place to work with colleagues who become friends/family

    Cons

    Work/Life Balance in some departments, pay


  6. QVC

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warwhouse Associate
    Current Employee - Warwhouse Associate
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at QVC (More than a year)

    Pros

    Frequent pay rasies Great flexibility in hours

    Cons

    Difficult to advance to much micromanaging Supervisors are not very personable Very physically demanding career


  7. Good place to work if you're upper management I suppose

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at QVC full-time

    Pros

    For the most part, nice people to work with in your department. Discounts are so good it may cut into your pay.

    Cons

    Contrary to what they believe, pay is not competitive. Don't be mesmerized by the globalization or the "star" factor. It's just another business looking to squeeze what they can out of their employees. It's a business. Benefits are there but some employees can't afford to contribute and take advantage of them. Get used to working next to others who can afford second homes while you'll wonder how much you'll have to spend on groceries.

    Advice to Management

    Don't forget the little people. And don't hide behind the career advancement screen. It doesn't work. Appreciate the improvements on the facilities but would rather have the pay increase if you had to pick. And lastly, don't forget about what the Q stands for. It's all but gone.


  8. Great Culture, Below Average Pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Chester, PA
    Current Employee - Anonymous Employee in West Chester, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at QVC full-time (More than 8 years)

    Pros

    Great work environment. People really put their heart and soul into their work. Lots of talent and good people.

    Cons

    While the benefits are pretty great (I think they may lean a little too heavily on them), the Editorial Department salaries are WELL below the national/local average. Would love some more respect compensation-wise for what we do, especially since QVC has more copy than most websites.

    Advice to Management

    Listen to your employees. Communicate objectives to the people who are executing your ideas.


  9. Pleasant work atmosphere, overall positive experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Order Entry Representative in Port Saint Lucie, FL
    Current Employee - Order Entry Representative in Port Saint Lucie, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at QVC full-time (More than 10 years)

    Pros

    30% discount on most of the interesting items QVC sells, a clean, pleasant work environment. Flexible schedules & very good medical/dental plan that is fairly priced. On-site employee store.

    Cons

    The starting pay is written in stone (very low) for call center positions and the annual raises are minuscule (.30 an hour raise for an above average performance evaluation). Order entry & customer service jobs can be very monotonous and unfulfilling.

    Advice to Management

    Reconsider salary structure for top performing representatives.


  10. Helpful (4)

    Could do better, could do worse

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in West Chester, PA
    Current Employee - Engineer in West Chester, PA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at QVC full-time (More than 3 years)

    Pros

    Great Benefits (401k, Dental, Vision, Healthcare), Decent workspace, Very busy, Global presence means lots of opportunity for travel/reassignment.

    Cons

    Mediocre salary, Unhappy people (in IT), Not much room for advancement, Knowledge hoarders, Work/Life balance highly variable depending on team placement, Incompetent management, lots of empty promises.

    Advice to Management

    Make meaningful promises and keep them. Level with your employees up front instead of being coy and then slowly revealing what's really going on some months down the line. Make each new hire a good investment instead of hiring multiple mediocre people to fill out a team. You can't solve every problem by throwing bodies at it.


  11. Customer service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Chesapeake, VA
    Current Employee - Customer Service Representative in Chesapeake, VA
    Neutral Outlook
    No opinion of CEO

    Pros

    The benefits package are good

    Cons

    Hours, shifts, days off. My only days off are Sunday's & Monday's (there was no other option)

    Advice to Management

    Try rotating shifts. It's unfair to not let your employees enjoy weekend with their family.



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