QVC Reviews

Updated August 27, 2015
293 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset

293 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    The Worst!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - E-Services in Chesapeake, VA
    Former Employee - E-Services in Chesapeake, VA
    Recommends
    Negative Outlook

    Pros

    I loved providing Webmaster responses to emails and LiveChatting with customers to help them with their issues.

    Cons

    We were supposed to LiveChat with four customers at a time and let each one think we were devoted to dealing with their issues only. Management did not recognize the most valuable employees; system was a complete disaster!

    Advice to Management

    Fire yourselves!


  2. Helpful (6)

    Would never recommend/Never go Back

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Multiple Positions in West Chester, PA
    Former Employee - Multiple Positions in West Chester, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at QVC (More than 5 years)

    Pros

    Good Health Benefits Some Nice Co-workers Depending on multiple factors - ability to corporate Climb

    Cons

    Nepotism, Favoritism Aimless Upper Management Expectations to work 8-hour days and complete 24-hour timelines for 3-4 people's worth of work Pay scales different for jobs that are equivalent - but no willingness to discuss it.

    Advice to Management

    I wasted over 7 years believing that QVC's culture was just corporate culture and that it was the "best of the worst" - thankfully it is not. Nepotism, favoritism, and poor upper management led me to work myself sick before leaving the company for a better position elsewhere. I suggest listing to your workers, build from within and stop creating a culture for directors with bonuses only. Your workers are keeping the place alive, not your suits.


  3. Helpful (3)

    Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Chester, PA
    Current Employee - Anonymous Employee in West Chester, PA
    Recommends
    Neutral Outlook

    I have been working at QVC full-time

    Pros

    Great community of employees Real relationships and people invested in your success

    Cons

    Not as diverse on the Corporate /Executive Leadership level as you might expect from a company this size


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    QVC

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, lots of opportunity for movement within company. Definitely a growing company.

    Cons

    Corporate can be a highly political environment. Bureaucracy drastically slows down processes and change. Very strong culture and values, expect to drink the kool-aid in order to be successful here.


  6. Helpful (4)

    Order Entry Representative (seasonal position)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Order Entry Representative (Seasonal Position) in Chesapeake, VA
    Former Employee - Order Entry Representative (Seasonal Position) in Chesapeake, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at QVC part-time (Less than a year)

    Pros

    Great training and work enviroment

    Cons

    Timed phone calls seem inconsiderate almost rude to customers how really require a little more assistance with their shopping choices. Many times customers need to fetch a form of payment and the representative is penalized for this.

    Advice to Management

    Customer service is taking time for the customer and servicing their shopping needs, this should not come with a stop watch.


  7. Helpful (1)

    Off Air - Social

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Social in West Chester, PA
    Former Employee - Social in West Chester, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great facility,great cafeteria, sample sale

    Cons

    The office politics are endless. The off-air side is probably the least diverse place in the building. If you want a promotion in this place be white.

    Advice to Management

    Good ideas don't only come from white people.


  8. Helpful (6)

    IT Managers are worked to death

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in West Chester, PA
    Current Employee - IT Manager in West Chester, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at QVC full-time (More than 3 years)

    Pros

    The opportunities to learn technical skills and areas is unlimited. QVC offers fantastic opportunities for advancement and changing areas. I have some if the best employees in the business.

    Cons

    Average work week for an IT Manager is 50-60 hours per week. Plus we have to be available and checking email 24 hours a day / 7 days a week. It main job is to rein in the chaos coming down from senior leadership, so our people can get their work done.

    Advice to Management

    Managers lack the ability to reward employees other then out of the managers own pocket.


  9. Helpful (1)

    very good experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    flexible environment, good work life balance, get to work on good projects

    Cons

    nothing really . I enjoyed working there. The people are awesome there.


  10. Security coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at QVC full-time

    Pros

    It a very great place to work, everyone is all very welcoming and there plenty of extracurricular activities to do

    Cons

    The pay could be a little better


  11. Great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Greensboro, NC
    Former Employee - Store Manager in Greensboro, NC
    Recommends
    Approves of CEO

    I worked at QVC (More than 3 years)

    Pros

    Great company, wonderful employee benefits

    Cons

    Limited locations to work at



Showing 293 of 312 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.