QVC

www.qvc.com

QVC Reviews

Updated January 28, 2015
Updated January 28, 2015
236 Reviews
3.3
236 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
QVC President and CEO Mike George
Mike George
148 Ratings

Review Highlights

Pros
  • In terms of work/life balance, QVC is a great place to work (in 17 reviews)

  • Great employee discount, nice work environment, friendly people (in 20 reviews)


Cons
  • Planning does a better job with work life balance initiatives than Merchandising does (in 14 reviews)

  • 24/7 Schedule - expect to be asked to work holiday weekends, with nothing but a "thanks" (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    miss working there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Buyer
    Former Employee - Assistant Buyer

    I worked at QVC full-time (more than 3 years)

    Pros

    Benefits, career growth, great culture, good leadership, great discount, company is on the rise

    Cons

    Difficult to get promoted at times. Need to be in the in crowd. Tend to under pay their employees

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Amazing opportunity, can have tons of fun and make a huge impact, but not a great work-life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Buyer in West Chester, PA
    Current Employee - Assistant Buyer in West Chester, PA

    I have been working at QVC full-time (more than 3 years)

    Pros

    Such a diverse company - so much happening, it's impossible to be bored or feel stuck. Lots of lateral mobility. Bonus random celebrity sightings! Anyone can literally come up with a million dollar idea and figure out how to execute it on air or online.

    Cons

    Not a great work-life balance, especially when the "store" is open 24 hours a day, 364 days a year. Also, you know what they say, crap rolls down hill. Can be very tough for the people lowest on the totem pole. Not unusual for the most junior merchants to work well into the evening hours during a normal work week, and even come in on weekends to finish up the "boring" parts of their job (tracking PO's and inventory loading status for shows, processing the Open to Buy, requesting and following up on RA requests for bad inventory, submitting items for Quality Assurance inspection, etc.), so that they had time during the day to tag along and do the more "fun" aspects of their job (vendor meetings and presentations, host meetings, etc.). Becomes infinitely more difficult to manage when you have a family to juggle as well, especially babies and young children not in school. There is a general sentiment of "we understand, but we still expect you to be a top performer and put the company first."

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Challenging but rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Buyer in West Chester, PA
    Former Employee - Associate Buyer in West Chester, PA

    I worked at QVC full-time (more than 5 years)

    Pros

    Fast paced environment, every day is different, it's never boring. Always lots of events going on: celebrity meet and greets, sample sales, new product launches. There is always something going on. There is a lot of room for growth here bad opportunities to move around. Employees are encouraged to move around within the company and learn about new businesses. I felt like I was making a direct impact towards the goals of the company.

    Cons

    Can be really stressful, Merchandising requires a lot of extra hours depending on who you work for. Sometimes it's easy to get burned out. Work life balance can be a real challenge. Planning does a better job with work life balance initiatives than Merchandising does.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Easy day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Entry in Port Saint Lucie, FL
    Former Employee - Data Entry in Port Saint Lucie, FL

    I worked at QVC full-time (less than a year)

    Pros

    Easy work kind managers every day is basically the same fun to talk to most people

    Cons

    There aren't many i guess just sitting in one place and them listening in on random calls

    Advice to ManagementAdvice

    More incentives for top employees

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    A great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Email Marketing Project Coordinator in West Chester, PA
    Former Employee - Email Marketing Project Coordinator in West Chester, PA

    I worked at QVC part-time (more than 3 years)

    Pros

    Great work-life balance, and great people.

    Cons

    Could be a little less conservative, and be open to new work-life balancing.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Horrible communication, was fired without notice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at QVC

    Pros

    Flexible hours. Company store and many benefits.

    Cons

    Was told very little, all senior advisors were of little to no help. Everyone I talked to was nice to my face but did very little to help me. Did not tell me my employment was terminated, even though they claim to

    Advice to ManagementAdvice

    Call your employees! Actually do your job.

  8. 1 person found this helpful  

    Run

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at QVC full-time (less than a year)

    Pros

    Check every two weeks and most co-workers are friendly as well as helpful. That's all I can muster.

    Cons

    Supervisors lacks emotional intelligence and shouldn't be allowed to anywhere near a flea let alone a human.

    Advice to ManagementAdvice

    Grow up.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    It has its ups and downs, mostly downs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inventory Specialist in West Chester, PA
    Current Employee - Inventory Specialist in West Chester, PA

    I have been working at QVC full-time (more than 8 years)

    Pros

    You'll meet some very knowledgeable people.

    Cons

    Passive aggressive managers, poor pay, understaffed because managers get a bonus based on being under budget, Absolute loyalty is expected but not returned. Many bosses are moved into departments of which they know nothing. Promotions are more about sociability rather than competence.

    Advice to ManagementAdvice

    You need to go back to the raise schedule before the recession. There is no incentive to shoot for an outstanding on your review when the best possible raise you can get is 3.5%. Newsflash, inflation is higher than that! Quit promoting idiots just because you like hanging out with them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Great Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at QVC full-time

    Pros

    Culture, entrepreneurial spirit, senior management, benefits

    Cons

    Work life balance, demanding hours, tons of meetings, global strategy, a lot of legacy employees who are unwilling to embrace change.

    Recommends
    Negative Outlook
    Approves of CEO
  11. 5 people found this helpful  

    "Run Forest, Run"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Level Skilled Professional in West Chester, PA
    Current Employee - Senior Level Skilled Professional in West Chester, PA

    I have been working at QVC full-time (more than a year)

    Pros

    Employee discounts and pretty building

    Cons

    The best thing most employees will say about this company are the discounts. That in itself is disturbing. Management at QVC spends a majority of it's time self promoting. If you are talented, confident, and assertive you will quickly be labeled cocky or too aggressive in this organization and your efforts will be sabotaged. Upper management has found a clever way to self promote, it's called "reorganization". This is a chronic occurrence that always produces promotions out of the managers that initiate it. The hard working professionals and SMEs are never promoted. It's mind boggling to witness. It's also common to have managers in areas they know nothing about. I don't understand how the company is financially successful based upon it's internal business practices.

    If you chose to work at this company take heed to the reviews. Particularly those of the Studio Park and Founders Park locations. Save yourself much aggravation and frustration of looking for a new job a year later. This is not am empowering environment for an up and coming talent. They dishonestly claim to appreciate your abilities while sabotaging your growth with resentful labeling. The environment is like one big high school looking to haze the new kid.

    The worker bees that have been with the company for a while are scared to speak up about the atrocities that upper management poses on them and others. I've seen and heard racial comments, watched people be denied the opportunity to interview for promotions, people have their direct reports and authority stripped because another manager desired that opportunity, and employees not allowed to speak or participate in meetings. The HR team is nothing more than a prop that is completely out of touch offering no support or solutions to employees.

    I can't stress enough to do your research before working here. Those that claim to love working for the company are likely in the click.

    Advice to ManagementAdvice

    Give it an overhaul. The culture here is a fools paradise.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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