QVC UK Reviews

Updated August 12, 2014
Updated August 12, 2014
9 Reviews
3.6
9 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Dermot Boyd
7 Ratings

Employee Reviews

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  1.  

    What's not to like?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Liverpool, England (UK)
    Current Employee - Anonymous Employee in Liverpool, England (UK)

    I have been working at QVC UK full-time (less than an year)

    Pros

    Friendly team orientated company, great benefits and great environment to work in. The company as a whole is people orientated but also very customer focussed, a perfect balance.

    Cons

    Non that I can put my finger on. People have mentioned progression but it is there if you want it and have the drive to go ad get it.

    Advice to ManagementAdvice

    Keep doing a great job.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Lovely place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at QVC UK full-time (more than an year)

    Pros

    It's like working a big family, everyone is really friendly. The benefits such as flexitime, good holiday, discount are all good.

    Cons

    It is difficult to get a personal pay review and progression within roles can be difficult, although opportunities arise throughout so you can move sideways.

    Advice to ManagementAdvice

    It can be difficult to get any change for management but they do try to please where best they can.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Fun, Exciting, Great People - I've never worked so hard but I love my Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Liverpool, England (UK)
    Current Employee - Anonymous Employee in Liverpool, England (UK)

    I have been working at QVC UK full-time (more than 3 years)

    Pros

    It's like my work family, I come to work every day and it's as social as it is work (exept I work harder than I ever have) relationships are really important, we have some really smart people here who are amazingly creative. It is a great place to work and you can see people trying to make that happen every day.

    Cons

    I wouldn't say there really are any, some may disagree but I don't see it. People say that there isn't so much career development but it's one of those things, you've got to want it - and go after it, it doesnt just happen to you!

    Advice to ManagementAdvice

    QVC is a great place to work but it could be so much more, when you look around the company, it is so creative and dynamic that it could be a Facebook or a Google environment, there are so many quirky people and the relationships that people have are just amazing

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Perfect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist in Kirkby, England (UK)
    Former Employee - Specialist in Kirkby, England (UK)

    I worked at QVC UK part-time (more than 10 years)

    Pros

    The people you work with help relieve the stressful of the working week

    Cons

    Very family friendly with work balance for working parents. Perks with discount from other companies.

    Advice to ManagementAdvice

    Communication was very poor between team leaders. You learnt what was happening in your dept from other dept cause they got told in their heads up.if your face fitted with some team leaders you had no problem Rachel senior team leader was example of this

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6.  

    Niche business with novel approach to retailing. Great place to learn and grow. Casual competitive and quirky.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - London in London, England (UK)
    Current Employee - London in London, England (UK)

    I have been working at QVC UK full-time (more than 8 years)

    Pros

    Mature business that sticks to it's knitting and performs well financially.
    The structure and hierarchy doesn't feel oppressive. Space to be yourself.
    Colleagues are genuine, helpful and fun to be around. Environment is lively.

    A transition point is emerging that holds promise for a more creative future.

    Cons

    Strategies are bland, uninspiring and require artificial spin to inject excitement.
    Entire business is prone to the complacency that follows success. Wedded to past glory days.
    People processes stem from 150 year old traditions rooted to manufacturing.

    Maturity has set in resulting in slow growth and limited opportunities

    Advice to ManagementAdvice

    There is a pool of creative ideas clawing to get free. Do you think you have the talent to manage it? Go ahead make my day.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    The People are fun but if you seek career development look elsewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Buyers Administrative
    Former Employee - Buyers Administrative

    I worked at QVC UK

    Pros

    The People, culture its fun. People even drink together.
    Depending on department access to great brands

    Cons

    They do not develop the best talent
    You have to fight for promotions and training.
    stuck on policy and procedure and not getting results in a timely manner for for change to happen

    Advice to ManagementAdvice

    Pay attention to your staff. Its the entry level roles supporting upper management making great things happen.

    Doesn't Recommend
    No opinion of CEO
  8. 1 person found this helpful  

    Quite good to begin with but over the past few years staff have grown disilusioned.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Liverpool, England (UK)
    Current Employee - Anonymous Employee in Liverpool, England (UK)

    I have been working at QVC UK

    Pros

    The people you get to meet and work with are fantastic, not all of course but the majority of people are courtious toward one and other and help each other when they can.
    I think its all about the freindships and humour on the shop floor that make people enjoy working at QVC.

    Cons

    The downsides are pretty basic really and it stems from a few years ago when QVC management decided to make QVC a great place to work, it already was, the old adage "dont fix what is'nt broken" springs to mind but someone up there wanted to take credit for it.
    Then we where approached by management and told they where looking at the possibility of introducing a bonus system based on employees performances which would replace the present pdr system of a percentage payrise, we where told there would be a vote to see what the general consensus might be, this did not happen it was implemented, we where then told that the following year team leaders and management would follow suit, which also didnt happen.
    The thing is you see team leaders and managers continue to get payrises each year while the workforce continue to struggle, we just keep looking over our shoulder and seeing the governments minimum earnings level getting closer.
    Lets make this a great place to work, THE STAFF ALREADY HAVE.

    Advice to ManagementAdvice

    Cant give them any advice, they wouldnt listen.

    Approves of CEO
  9. 1 person found this helpful  

    Qvc is becoming an increasingly negative place to work which is reinforced by the managers .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Processor
    Current Employee - Processor

    I have been working at QVC UK

    Pros

    The people who have lower grades make the place work well despite all the obstacles that are caused by poor management .

    Cons

    The management seem to drive straight up to problems an then think about taking avoidance action . Not the best strategy .

    Advice to ManagementAdvice

    Be transparent with the workers & adjust the pay structure back to pay rises similar to what managemant stiil enjoy.

    Doesn't Recommend
    Disapproves of CEO
  10.  

    Fine for a stop gap only!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Buyer's Assistant in London, England (UK)
    Former Employee - Buyer's Assistant in London, England (UK)

    I worked at QVC UK

    Pros

    Interesting place to work
    Can move around in buying area

    Cons

    Salary is low
    Pressure is high
    Can be long hours
    High turnover

    Advice to ManagementAdvice

    Improve treatment of employees. Better performance related pay. Be more approachable. Review work loads instead of dumping it on lower level employees.

    Doesn't Recommend
    No opinion of CEO

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