Qantas
3.2 of 5 39 reviews
www.qantas.com.au Mascot, Australia 5000+ Employees

Qantas Reviews

Updated Jul 6, 2014

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3.2 39 reviews

                             

60% Approve of the CEO

Qantas CEO and Director Alan Joyce

Alan Joyce

(25 ratings)

53% of employees recommend this company to a friend
39 Employee Reviews
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    Great company with great people but lacks senior direction

    Senior Financial Analyst (Former Employee)
    Sydney (Australia)

    ProsExcellent staff development and travel opportunities

    ConsLacks direction from senior management and difficult to plan for as the company is always in reactive mode.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    A decent balance

    Customer Service Coordinator (Current Employee)
    London, England (UK)

    ProsEnjoyable work atmosphere, Senior management are very participative, problems resolved fairly easily, commited and dedicated work team

    ConsUnsociable hours, restricted benefits and further career opportunities

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    Legacy airline trying to compete in a very competitive industry

    Financial Analyst (Current Employee)
    Sydney (Australia)

    ProsStaff Travel, great people, pride in working for an Australian icon, flexible working conditions, ever changing industry, always something new, large company with many different divisions

    Conspromotion opportunities are limited, performance management is limited, little incentive for good staff to stay, a mix of highly motivated staff mixed in with legacy staff that dont want to be around, but are too highly paid to leave

    Advice to Senior Managementneed to confuse on professional development, improve performance management

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    Jurassic Park

    Principal Financial Analyst (Former Employee)
    Sydney (Australia)

    ProsGreat benefits, strong brand, good remuneration, new offices, free parking (at mascot), good food choices, friendly people, something something something.

    ConsToo many people have been there for too long.
    Government department mentality.
    Very hierarchical.
    Little job security.
    Uncertainty.
    Something something

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Great Airline, but currently a toxic place to work in regards to the employer/employee relationship

    Licensed Aircraft Maintenance Engineer (Current Employee)
    Sydney (Australia)

    ProsIconic airline with a huge history, very professional colleagues with immense knowledge, staff travel benefits and good pay and conditions.

    ConsConstant turmoil, ever looming redundancy, lack of company direction. Zero promotion opportunities, low moral and way too many managers. Serious about change but bound down by its own red tape and its inability to cut through it.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Awesome!

    Flight Attendant (Former Employee)
    London, England (UK)

    ProsGood pay and staff travel benefits; great people you work with; Excellent product and a well-respected company and I really liked working for them.

    ConsLimited career opportunities as London-based; You know everybody as it's a small working environment (this could also be a pro though); Only one major destination as the company reduced it's size due to heavy operating losses.

    Advice to Senior ManagementGive London-based crew more opportunities!

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    • Approves of CEO

     

    Variety of challenges in a tough industry

    Manager (Former Employee)
    Sydney (Australia)

    ProsA huge variety of really interesting jobs in a very intellectually complex and diverse company. Opportunity to do lots of different things over a career.

    ConsThe international business is facing very tough non-commercial competitors. The domestic business has been cutthroat but is likely to settle down into a duopoly market. There's a strong attitude of entitlement among many of the employee groups which makes it difficult to change the business to react to a different environment. Bonuses are unlikely. Seems to be no penalty for non-performance generally across the business.

    Advice to Senior ManagementGo harder.

    No, I would not recommend this company to a friend

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    Started as a good company but has slowly declined.

    Manager (Former Employee)

    ProsWages and conditions are good. Flexible work environment and great people.

    ConsLow morale and company stifled by union based long term staff that don’t want to adapt to change and still live in the 80’s with an entitlement culture. Can't performance manage non performers out of the business, only way to get rid of them is to pay them a redundancy pay.

    Advice to Senior ManagementGet real in what you are trying to achieve and have a clear strategy and stick to it.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Change is key for this Australian icon

    Human Resources (Current Employee)
    Sydney (Australia)

    ProsFantastic employee pride for Qantas as a brand, safety focus, understanding and awareness of the competition and the accepted need for change at mid and senior levels.
    VR Programmes prior to CR are good for an ageing workforce
    Great customer service focus recently and improving NPS scores
    Community and charity focus of employees (eg. Crew Review) exceptional

    ConsLack of recognition and accountability, career progression often driven by relationship rather than performance, senior leaders who continue to think short term, dislike of people challenging the status quo, reluctance to proactively manage the IR agenda

    Advice to Senior ManagementThere is a massive need to correctly train, skill and revamp the revenue generating teams

    IR, improved revenues and cost reduction needs to happen faster for customers, employees and stakeholders to remain confident in the current Board and Senior Leadership

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    • Senior Management
           
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    • Approves of CEO

     

    High profile company undergoing traumatic and lengthy restructure.

    Manager (Former Employee)
    Sydney (Australia)

    ProsLarge, diverse and dynamic growth industry.

    ConsLimited career opportunities due to company's on-going financial stress and continual downsizing. Very low staff morale.

    Advice to Senior ManagementResume investing in staff and technology.

    No, I would not recommend this company to a friend

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