Qantas

www.qantas.com.au
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Qantas Reviews

Updated February 26, 2015
Updated February 26, 2015
58 Reviews
3.3
58 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Qantas CEO and Director Alan Joyce
Alan Joyce
37 Ratings

Review Highlights

Pros
  • Great colleagues, shift work to suit everyone's needs, good money and staff travel (in 11 reviews)

  • Flexible work environment and great people (in 9 reviews)


Cons
  • Limited career opportunities due to company's on-going financial stress and continual downsizing (in 4 reviews)

  • Employees are openly hostile toward senior management (especially pilot and engineer groups) (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    good environment/friendly/teamwork

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Services Representative in Los Angeles, CA
    Current Employee - Customer Services Representative in Los Angeles, CA

    I have been working at Qantas

    Pros

    good salary and you will be able to work with good team members as well

    Cons

    not really a full time 8 hr job

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Enjoyed my time at Qantas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Controller in Los Angeles, CA
    Former Employee - Regional Controller in Los Angeles, CA

    I worked at Qantas full-time (more than 8 years)

    Pros

    Great people! You meet colleagues who will turn into friends from all walks of life across the world.
    Travel benefits are satisfactory (as long as you're employed of course), so make us of it as long as you can.
    The "Spirit of Australia" is evident everywhere you look so it's hard not to get caught up in it.

    Cons

    With severe cutbacks as of late, morale is low.

    Advice to ManagementAdvice

    "Old-school" values are GREAT, however, don't get left behind with the changing times.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Not the employer it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Services Supervisor in Brisbane (Australia)
    Former Employee - Customer Services Supervisor in Brisbane (Australia)

    I worked at Qantas full-time (more than 10 years)

    Pros

    Great salary for work done. Interesting work as every day is different to the last, great people worked with and of course the travel benefits.

    Cons

    Middle management is stuck between a rock and a hard place. Many unhappy/demoralised front line staff are dealing with stressed and ineffective middle management who are not getting support from upper management resulting in serious issues staying unresolved or getting worse. The latest round of redundancies has only added to the stresses of front line staff.

    Advice to ManagementAdvice

    Support your customer service staff as they are the face of the airline. If they are not happy it shows to the customer who is paying all of your wages.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Awesome job for 18 months - but couldn't do it forever.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Jetconnect in Auckland (New Zealand)
    Current Employee - Jetconnect in Auckland (New Zealand)

    I have been working at Qantas full-time

    Pros

    The travel experiences you get - overnights in Sydney and Melbourne. Cheap staff travel worldwide. Great colleagues.

    Cons

    Passengers taking out their anger on you for something you had no control over. Stressful medical situations. Away from home.

    Recommends
    Positive Outlook
  6.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager
    Current Employee - Sales Manager

    I have been working at Qantas full-time (more than 10 years)

    Pros

    It's not stale! always needs to change because of the nature of the industry

    Cons

    Caught up with legacy systems and processes

    Advice to ManagementAdvice

    improve speed of decision making and allow entrprenerial action (not just thinking)

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Be careful..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Sydney (Australia)
    Current Employee - Manager in Sydney (Australia)

    I have been working at Qantas full-time (more than 8 years)

    Pros

    Iconic Brand
    Australia's Flag carrier
    Great staff travel benefits

    Cons

    Out of control internal politics
    Poor performers are not performance managed
    Inflated salaries for not doing much

    Advice to ManagementAdvice

    There are still very untrustworthy senior managers
    Need to adhere to values of the company

    Doesn't Recommend
    Positive Outlook
  8.  

    Qantas - a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Sydney (Australia)
    Current Employee - Manager in Sydney (Australia)

    I have been working at Qantas full-time (more than 8 years)

    Pros

    Great people
    Interesting challenges
    Good salary and benefits

    Cons

    Difficult industry (competition)
    Company facing lots of difficult issues

    Recommends
    Negative Outlook
    No opinion of CEO
  9.  

    Busy but learnt a lot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - People Services Advisor in Melbourne (Australia)
    Current Employee - People Services Advisor in Melbourne (Australia)

    I have been working at Qantas full-time (more than a year)

    Pros

    Staff travel is greatest perk

    Cons

    6 month wait for staff travel

    Advice to ManagementAdvice

    Not enough career progression

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Be prepared for a roller coaster!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telephone Sales Consultant in Hobart (Australia)
    Former Employee - Telephone Sales Consultant in Hobart (Australia)

    I worked at Qantas full-time (more than 5 years)

    Pros

    Great colleagues, shift work to suit everyone's needs, good money and staff travel.

    Cons

    Stale and out of touch management. It's all number crunching and not about real people. Worker's Comp was a dirty word and swept under the carpet as much as possible so as to fudge the numbers of 'workplace injuries'. Was once a great company to work for but it stopped caring about it's employees and focused on money and shareholders. It is dying a slow painful death.

    Advice to ManagementAdvice

    Listen to your staff...they have great ideas and are invaluable. Stop the us and them mentality. Get amongst it and remind yourself what it is that makes your staff amazing. You catch more bees with honey.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Qantas full-time (less than a year)

    Pros

    Cheap flights, decent pay, pretty good management, lots of potential

    Cons

    Jobs for the boys, you got on better if your manager DIDN'T like you as you would get shipped out and up the ladder or at least sideways.

    Advice to ManagementAdvice

    Listen to what your loyal staff have to say.

    Recommends
    Positive Outlook
    No opinion of CEO

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