Qantas Reviews

Updated September 7, 2014
Updated September 7, 2014
48 Reviews
3.3
48 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Qantas CEO and Director Alan Joyce
Alan Joyce
32 Ratings

Employee Reviews

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  1.  

    Ever changing environment with constant shifting and restructuring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales, Customer Service,  in  Sydney (Australia)
    Former Employee - Sales, Customer Service, in Sydney (Australia)

    I worked at Qantas full-time for more than 5 years

    Pros

    The discounted travel is still a bonus although you have to be employed 7 years before getting a reasonable priority and a business class.

    Cons

    With so many levels of management room for flexibility within one area is very limited. Very rigid environment. In terms of personal growth in this market, the opportunities are very slim.

    Advice to ManagementAdvice

    It has been known for a long time that there is a challenge of boosting the morale of employees, I worked in three departments and found this challenge comes down to the line manager.

    Recommends
    Negative Outlook
    Disapproves of CEO
  2.  

    Jurassic Park

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Principal Financial Analyst  in  Sydney (Australia)
    Former Employee - Principal Financial Analyst in Sydney (Australia)

    I worked at Qantas full-time for more than 5 years

    Pros

    Great benefits, strong brand, good remuneration, new offices, free parking (at mascot), good food choices, friendly people, something something something.

    Cons

    Too many people have been there for too long.
    Government department mentality.
    Very hierarchical.
    Little job security.
    Uncertainty.
    Something something

    Recommends
    Negative Outlook
    Approves of CEO
  3.  

    Great Airline, but currently a toxic place to work in regards to the employer/employee relationship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Licensed Aircraft Maintenance Engineer  in  Sydney (Australia)
    Current Employee - Licensed Aircraft Maintenance Engineer in Sydney (Australia)

    I have been working at Qantas full-time for more than 10 years

    Pros

    Iconic airline with a huge history, very professional colleagues with immense knowledge, staff travel benefits and good pay and conditions.

    Cons

    Constant turmoil, ever looming redundancy, lack of company direction. Zero promotion opportunities, low moral and way too many managers. Serious about change but bound down by its own red tape and its inability to cut through it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Legacy airline trying to compete in a very competitive industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst  in  Sydney (Australia)
    Current Employee - Financial Analyst in Sydney (Australia)

    I have been working at Qantas full-time for more than 5 years

    Pros

    Staff Travel, great people, pride in working for an Australian icon, flexible working conditions, ever changing industry, always something new, large company with many different divisions

    Cons

    promotion opportunities are limited, performance management is limited, little incentive for good staff to stay, a mix of highly motivated staff mixed in with legacy staff that dont want to be around, but are too highly paid to leave

    Advice to ManagementAdvice

    need to confuse on professional development, improve performance management

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Awesome!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant  in  London, England (UK)
    Former Employee - Flight Attendant in London, England (UK)

    I worked at Qantas full-time for more than 5 years

    Pros

    Good pay and staff travel benefits; great people you work with; Excellent product and a well-respected company and I really liked working for them.

    Cons

    Limited career opportunities as London-based; You know everybody as it's a small working environment (this could also be a pro though); Only one major destination as the company reduced it's size due to heavy operating losses.

    Advice to ManagementAdvice

    Give London-based crew more opportunities!

    Recommends
    Negative Outlook
    No opinion of CEO
  7.  

    Variety of challenges in a tough industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Sydney (Australia)
    Former Employee - Manager in Sydney (Australia)

    I worked at Qantas full-time for more than 10 years

    Pros

    A huge variety of really interesting jobs in a very intellectually complex and diverse company. Opportunity to do lots of different things over a career.

    Cons

    The international business is facing very tough non-commercial competitors. The domestic business has been cutthroat but is likely to settle down into a duopoly market. There's a strong attitude of entitlement among many of the employee groups which makes it difficult to change the business to react to a different environment. Bonuses are unlikely. Seems to be no penalty for non-performance generally across the business.

    Advice to ManagementAdvice

    Go harder.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Started as a good company but has slowly declined.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Qantas full-time for more than 10 years

    Pros

    Wages and conditions are good. Flexible work environment and great people.

    Cons

    Low morale and company stifled by union based long term staff that don’t want to adapt to change and still live in the 80’s with an entitlement culture. Can't performance manage non performers out of the business, only way to get rid of them is to pay them a redundancy pay.

    Advice to ManagementAdvice

    Get real in what you are trying to achieve and have a clear strategy and stick to it.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Change is key for this Australian icon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources  in  Sydney (Australia)
    Current Employee - Human Resources in Sydney (Australia)

    I have been working at Qantas full-time

    Pros

    Fantastic employee pride for Qantas as a brand, safety focus, understanding and awareness of the competition and the accepted need for change at mid and senior levels.
    VR Programmes prior to CR are good for an ageing workforce
    Great customer service focus recently and improving NPS scores
    Community and charity focus of employees (eg. Crew Review) exceptional

    Cons

    Lack of recognition and accountability, career progression often driven by relationship rather than performance, senior leaders who continue to think short term, dislike of people challenging the status quo, reluctance to proactively manage the IR agenda

    Advice to ManagementAdvice

    There is a massive need to correctly train, skill and revamp the revenue generating teams

    IR, improved revenues and cost reduction needs to happen faster for customers, employees and stakeholders to remain confident in the current Board and Senior Leadership

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    High profile company undergoing traumatic and lengthy restructure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Sydney (Australia)
    Former Employee - Manager in Sydney (Australia)

    I worked at Qantas full-time for more than 8 years

    Pros

    Large, diverse and dynamic growth industry.

    Cons

    Limited career opportunities due to company's on-going financial stress and continual downsizing. Very low staff morale.

    Advice to ManagementAdvice

    Resume investing in staff and technology.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Couldn't wait to leave

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst  in  Sydney (Australia)
    Current Employee - Senior Business Analyst in Sydney (Australia)

    I have been working at Qantas full-time for more than a year

    Pros

    - Benefits
    - Good work / life balance, at least for the most part.

    Cons

    - The dearth of team players in the HR community. Everyone is out to protect their own interests and jobs, at the risk of not streamlining a process. This affects the general working environment when trying to get decisions made or endorsed.
    - Reactive not pro-active. No one wants to stop and think if the current process can be improved. The usual outlook is 'this is the way its always been done, so that's how we'll do it'

    Advice to ManagementAdvice

    Needs more focus on long term improvement plans.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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