QuEST Global

  www.quest-global.com
  www.quest-global.com
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QuEST Global Reviews

Updated September 5, 2014
Updated September 5, 2014
87 Reviews
2.7
87 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Ajit Prabhu
13 Ratings

Review Highlights

Pros
  • Good opportunities to learn things as u'll be exposed to lot of things in the area of your work (in 3 reviews)

  • The work hours are very flexible (in 4 reviews)


Cons
  • Team leads have degrees in political science and other non-engineering degrees (in 5 reviews)

  • No paid Holidays and to many days off (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A good resume builder....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Engineer  in  East Hartford, CT
    Current Employee - Project Engineer in East Hartford, CT

    I have been working at QuEST Global full-time for more than a year

    Pros

    Flexible work hours (mostly), depeding on your location, a decent office environment, and close interactions with your customers. Good colleagues to work with.

    Cons

    Pay/bennifits lacking, low/slow advancement potential. Management seems to be the "good ole' boy's club" and not focused on much other than self promotion.
    Little to no communication from upper management. Everything is based on metrics and billable hours.

    Advice to ManagementAdvice

    Management should consider the current rate of attrition, and adjust policies accordingly. Fulfilling promises goes a long way to keepign happy and engaged employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Good for first job out of college

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mechanical Engineer  in  East Hartford, CT
    Current Employee - Mechanical Engineer in East Hartford, CT

    I have been working at QuEST Global full-time

    Pros

    There's a great group of people on the engineering team; most are young and recently graduated from college, which makes for a fun environtnment.
    Work-wise you get exposed to many types of analyses and there's a lot of variety between projects. You have the chance to learn new programs and everyone is willing to help.
    Hours are also flexible and you have the chance to do overtime.

    Cons

    Upper management is incompetent, that is the worst part about QuEST. Nothing gets completed on time, promises are made and never followed through with, and decisions are made without discussing it with those it will affect.
    There is a huge emphasis on meeting metrics and making sure everything you do contributes to the company's profits. To the point where it feels like no one cares about the employees. Hiring inexperienced and unqualified people is not going to help the company, even if they are cheaper to higher.
    There's also no real career path if you're looking for a technical position. The only way to advance is to go into management, but few engineers want to do that. Seems like most people won't stay any longer than 5 years there.

    Advice to ManagementAdvice

    Hire managers with actual management experience. Recognize employees for their hard work. Talk like human beings and don't use buzzwords in every sentence. Handing out real raises each year will help keep your employees happy. Everyone knows they could work for Pratt and make 10-20k+ more a year in salary. There's nothing keeping people at quest after they've gained a few years of experience.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    Lackluster Aerospace Position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Performance Engineer  in  East Hartford, CT
    Current Employee - Performance Engineer in East Hartford, CT

    I have been working at QuEST Global full-time for less than a year

    Pros

    There is a good environment and nice people. There are a set of structured company culture, goals, and direction.

    Cons

    -Not enough training
    -Too much coding for people who want to get their hands dirty
    -Work only based on billable time

    Advice to ManagementAdvice

    Hire people interested in aerospace/ engineering strong skills with programming so they may actually be an asset to the company. Those who have to catch up to speed in programming will do things too slowly for your benefit.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Beware of their benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at QuEST Global full-time for more than a year

    Pros

    They have 401K plan, WOW.

    Cons

    Left is left. But when I rollover my 401K, all the contribution from this employer was forfeited . Luckily they only match 25% of your 4% of your salary, the amount is not a big deal......

    Advice to ManagementAdvice

    Back to hire contractors, so you don't have to pay anything for your employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Huge growth potential!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at QuEST Global full-time

    Pros

    Rapid growth creates lots of opportunities for learning and promotion
    Great people and values

    Cons

    work/life balance
    cyclical work leads to layoffs in drastically down markets

    Advice to ManagementAdvice

    try to fill vacancies from within the company to create strong career paths

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Project Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Engineer  in  Houston, TX
    Former Employee - Project Engineer in Houston, TX

    I worked at QuEST Global full-time for less than a year

    Pros

    Your co-workers are very honest about the company that you are working for. The information they gave me allow me to think ahead and search for another position.

    Cons

    There is a issue with their payroll. They don not process their employees checks on time so you never receive it when its expected. When you do receive it, it is not the hours that you have worked.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Frat house with zero communication, no training, and no room for true advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Engineer  in  East Hartford, CT
    Former Employee - Project Engineer in East Hartford, CT

    I worked at QuEST Global full-time for more than 3 years

    Pros

    Flexible work hours, Medical, dental and vision plans decently priced for value

    Cons

    PTO Policy recently switched - removing PTO days, adding holidays (fake benefit). Annual bonus capped at 2%, metrics rigged to never pay out full amount (this year less than 20% of the company metrics were met??), Compensation easily 30% below market value, no bereavement time, punished for using Non-PTO (even when sick and out of the few PTO days given), management behaves like a fraternity - spends most of the time hanging out and chatting with each other in plain view of employees, only advancement is through management - leading to AWFUL managers with bro-like mentality and no leadership skills leading horribly underpaid employees with far more value to the company than they recognize, communication laughable at best of times, training is limited to very few hours since billable time is law, actual work done doesn't matter to them, being sheep and following orders blindly will get you ahead

    Advice to ManagementAdvice

    Raise salary to meet market value, give fair PTO schedule, offer alternate advancement routes than management, rewarding actual work done instead of just promoting your buddies, work on communication, add a real training schedule and allow for it in the budget, decide whether you want a frat house or a highly professional office - stop shooting only for the appearance of a professional workplace, pay attention to the work done instead of just your power trips, promote real leaders and managers instead of your friends

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    It's a pay check and your colleagues are alright

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Rockford, IL
    Current Employee - Anonymous Employee in Rockford, IL

    I have been working at QuEST Global full-time for more than a year

    Pros

    No time clock
    Parking is nice

    Cons

    Lack of communication and there is no room for growth.

    Advice to ManagementAdvice

    Communication can be helpful.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Project Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SPA
    Current Employee - SPA

    I have been working at QuEST Global full-time

    Pros

    Very laid back environment and clean office.

    Cons

    Lacks leadership for new hires.

    Advice to ManagementAdvice

    Provide more training.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11.  

    Great career growth for self motivated engineers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer  in  East Hartford, CT
    Current Employee - Engineer in East Hartford, CT

    I have been working at QuEST Global full-time for more than 5 years

    Pros

    Work-life balance is great, hours are flexible. If you do not like what you're working on, you can learn a new discipline or work on a different part.

    Access to the global network of engineers is very cool. We have many customers in different industries who are at the forefront of technology.

    Career growth opportunities are prevalent if you are a competent, driven engineer. You have to pave your own career path, it will be hard, and you will be challenged. If that's your thing, then QuEST is for you. If you want an easy job, QuEST is also for you. If you want an easy job where you make a bunch of money, you should have gone into software engineering. If you are passionate about technology & problem solving, you will find this job very rewarding.

    QuEST is evolving as it ages, you will notice many changes happening that align with the customer's position in their industry. It is a young company, so processes are still being worked out, but QuEST is not afraid to take a risk to try a new service or mode of delivery. It is very exciting as an engineer to be on the forefront of these new deliveries. It can feel very entrepreneurial.

    Cons

    Inexperienced managers and enablers. Process people (project management and quality) functions should be run by experts in their fields, not by project engineers who grew up in QuEST (too much bias).

    Limited talent pool makes this a great opportunity for self-starters, but the disorganized middle mgmt/center managers can stunt growth of talented individuals. This is perceived to be an ego issue, but is probably just because of lack of experience in mgmt. There are always ways around management if you are resourceful./

    Not all managers are inclined to change, which is a core value, and a critical success factor for QuEST. This attitude holds us back.

    No system for escalating HR issues. HR is in India, the US HR team does what they can but they are stretched too thin.

    Too many QuEST employees assume they work for the customer instead of for QuEST, so they have the wrong perception of their job (job title, compensation, responsibility). This should be managed better by center & program managers.

    Heavy emphasis on metrics is preventing growth and evolution of the company. No credit (praise or monetary reward) is given to employees. So if you are the type of person who needs to be told you're doing a good job all the time you will likely not enjoy working here.

    Advice to ManagementAdvice

    QuEST needs robust training for new managers, less emphasis on metrics and more emphasis on solving customer needs.

    Management's message is not communicated or flowed down at all, in any system. Unless you have a manager who knows to do this, it will not happen. Operations leaders have to fix this to keep their employees engaged. As long as your employees understand why the company makes the decisions they make, the easier it will be to keep them on board with your goals.

    Recommends
    Positive Outlook
    Approves of CEO

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