QuEST Global

  www.quest-global.com
  www.quest-global.com

QuEST Global Reviews

Updated October 21, 2014
Updated October 21, 2014
97 Reviews
2.7
97 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Ajit Prabhu
16 Ratings

Review Highlights

Pros
  • Flexible work hours, Medical, dental and vision plans decently priced for value (in 7 reviews)

  • The work hours are very flexible (in 6 reviews)


Cons
  • You're handed work to do but upper management doesn't understand the work scope (in 7 reviews)

  • Team leads have degrees in political science and other non-engineering degrees (in 5 reviews)

More Highlights

Employee Reviews

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  1.  

    Acceptable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Quality Systems Auditor in Lansing, MI
    Current Employee - Quality Systems Auditor in Lansing, MI

    I have been working at QuEST Global full-time (less than an year)

    Pros

    People are pleasant to work with.

    Cons

    Benefits could be much better.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    A great learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Heat Transfer Engineer in Cincinnati, OH
    Former Employee - Heat Transfer Engineer in Cincinnati, OH

    I worked at QuEST Global full-time (more than 3 years)

    Pros

    Wide variety of projects to work on and learn from. Flex time has been reduced in recent years, but overall a pretty laid back environment from what I've experienced

    Cons

    There was A LOT of dead time. Their project planning wasn't exactly the best either: there are a lot of transfers between offices due to changes in demand for the contract work. This leads to a lot of downtime and office transfers (as in: move to another city, or find a new job).

    Advice to ManagementAdvice

    Keep engineers applied, make sure we are learning new things at all times.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great starter job or retirement job, not a career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in East Hartford, CT
    Current Employee - Anonymous Employee in East Hartford, CT

    I have been working at QuEST Global full-time (more than 3 years)

    Pros

    Pays well for what is essentially high level admin work
    Flexible work hours
    Opportunity to make strong contact with customers to further career

    Cons

    Runs like a temp-agency
    Absolutely no professional or personal growth opportunities
    Raises and Promotions are negliable
    Management is immature and often less knowledgeable of the work than those they manage
    HR and Management pick and choose which policies they want to follow but will hide behind another policy if they get caught lying, cheeating or making a mistake
    Metrics are geared to make HR and Management lives easier, and have NOTHING to do with the actual work.

    Advice to ManagementAdvice

    Listen to your employees! You put in great efforts to attract the best, so treat them that way.

    Neutral Outlook
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  5. 1 person found this helpful  

    Just okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Engineer in East Hartford, CT
    Former Employee - Project Engineer in East Hartford, CT

    I worked at QuEST Global full-time

    Pros

    The main pro of this job is that you aren't OVERWHELMED with work all the time and can take things easy (most of the time). That also becomes a negative at times because you can get so bored and have to beg people for work. You can also take unpaid time off as you please (granted you aren't going to get paid for it). Also most people there are young and friendly. This is a good TEMPORARY job if you need some experience.

    Cons

    This isn't a career. Pay is not good enough and raises are the most pathetic/insulting amounts. PTO/vacation time isn't good enough. You're not doing any fulfilling work. Most of the work is tedious things that people at Pratt just don't want to deal with. Turnover rate is high because this place just doesn't have much going for it. Upper management does not care about employee satisfaction AT ALL. All they care about is the numbers and billing customers. The whole company is so out of touch with how to run a successful and productive place with satisfied employees. A lot of people there are MISERABLE because the work is so soul draining.

    Advice to ManagementAdvice

    Actually care about your employees and give better benefits/perks/pay. Stop wondering why retention rate is so high when its blatantly obvious employees aren't getting enough reasons to stay.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    Project Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Engineer in East Hartford, CT
    Former Employee - Project Engineer in East Hartford, CT

    I worked at QuEST Global full-time (less than an year)

    Pros

    Flexible hours and it's a paycheck. Looks good on resume. Build contacts with Quest's main customer

    Cons

    Very very very poor company structure and ethics. Worked hard for over a year. My reviews were outstanding and got a raise that was less then 1%... Benefits had all sorts of "if" and "buts" that some how screwed you over. You had to BUY vacation days. Company does not appreciate employees. They only care about how many "billable" hours you work so they can bill the customer. If this is your only option for a job it's a good starter but get out ASAP! If not, look at your other options carefully. Not the worse employment but certainly not the best.

    Advice to ManagementAdvice

    Appreciate the hard work your employees give. Focus less on billable hours and more on quality.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    A good resume builder....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Engineer in East Hartford, CT
    Current Employee - Project Engineer in East Hartford, CT

    I have been working at QuEST Global full-time (more than an year)

    Pros

    Flexible work hours (mostly), depeding on your location, a decent office environment, and close interactions with your customers. Good colleagues to work with.

    Cons

    Pay/bennifits lacking, low/slow advancement potential. Management seems to be the "good ole' boy's club" and not focused on much other than self promotion.
    Little to no communication from upper management. Everything is based on metrics and billable hours.

    Advice to ManagementAdvice

    Management should consider the current rate of attrition, and adjust policies accordingly. Fulfilling promises goes a long way to keepign happy and engaged employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Good for first job out of college

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mechanical Engineer in East Hartford, CT
    Current Employee - Mechanical Engineer in East Hartford, CT

    I have been working at QuEST Global full-time

    Pros

    There's a great group of people on the engineering team; most are young and recently graduated from college, which makes for a fun environtnment.
    Work-wise you get exposed to many types of analyses and there's a lot of variety between projects. You have the chance to learn new programs and everyone is willing to help.
    Hours are also flexible and you have the chance to do overtime.

    Cons

    Upper management is incompetent, that is the worst part about QuEST. Nothing gets completed on time, promises are made and never followed through with, and decisions are made without discussing it with those it will affect.
    There is a huge emphasis on meeting metrics and making sure everything you do contributes to the company's profits. To the point where it feels like no one cares about the employees. Hiring inexperienced and unqualified people is not going to help the company, even if they are cheaper to higher.
    There's also no real career path if you're looking for a technical position. The only way to advance is to go into management, but few engineers want to do that. Seems like most people won't stay any longer than 5 years there.

    Advice to ManagementAdvice

    Hire managers with actual management experience. Recognize employees for their hard work. Talk like human beings and don't use buzzwords in every sentence. Handing out real raises each year will help keep your employees happy. Everyone knows they could work for Pratt and make 10-20k+ more a year in salary. There's nothing keeping people at quest after they've gained a few years of experience.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Lackluster Aerospace Position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Performance Engineer in East Hartford, CT
    Current Employee - Performance Engineer in East Hartford, CT

    I have been working at QuEST Global full-time (less than an year)

    Pros

    There is a good environment and nice people. There are a set of structured company culture, goals, and direction.

    Cons

    -Not enough training
    -Too much coding for people who want to get their hands dirty
    -Work only based on billable time

    Advice to ManagementAdvice

    Hire people interested in aerospace/ engineering strong skills with programming so they may actually be an asset to the company. Those who have to catch up to speed in programming will do things too slowly for your benefit.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Beware of their benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at QuEST Global full-time (more than an year)

    Pros

    They have 401K plan, WOW.

    Cons

    Left is left. But when I rollover my 401K, all the contribution from this employer was forfeited . Luckily they only match 25% of your 4% of your salary, the amount is not a big deal......

    Advice to ManagementAdvice

    Back to hire contractors, so you don't have to pay anything for your employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Huge growth potential!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at QuEST Global full-time

    Pros

    Rapid growth creates lots of opportunities for learning and promotion
    Great people and values

    Cons

    work/life balance
    cyclical work leads to layoffs in drastically down markets

    Advice to ManagementAdvice

    try to fill vacancies from within the company to create strong career paths

    Recommends
    Positive Outlook
    Approves of CEO

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