Quad/Tech

  www.quadtechworld.com
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Quad/Tech Reviews

Updated Mar 1, 2014

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All Employees Current Employees Only

2.8 10 reviews

33% Approve of the CEO

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Karl Fritchen

(9 ratings)

33% of employees recommend this company to a friend
10 Employee Reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Enjoyable work, lack of vision

    Software Engineer (Current Employee) Sussex, WI

    ProsThere are many challenging engineering problems to solve. Pay and benefits are average, and the people I work with are very talented.

    ConsOur leadership continues to hinge their hopes on a dying industry. There are so many untapped markets that we could move into with the talent and knowledge we have, but there doesn't seem to be any desire from the top to try something different.

    Advice to Senior ManagementIt feels like we're on the Titanic.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Disapproves of CEO

     

    This used to be an incredible employer.

    Product Manager (Former Employee) Sussex, WI

    ProsObtaining firsthand knowledge on how a truly dysfunctional and mismanaged company operates. However the company does offer a decent benefit package.

    ConsThe problems with Quad Tech all share the same common denominator that would be Karl Fritchen. Since taking the helm the facts of his legacy are:
    1) More than half of the workforce has been laid off.
    2) Quad Tech’s product lines have been reduced to only Press Controls.
    3) The Company has never posted a profit during his tenure.
    4) The Company has never broken even during his tenure.
    5) The Company has not launched any new products only made changes to existing products and labeling them as new.
    6) The closing of Quad Tech divisions in Europe and Asia.

    His biggest drawback is his enormous ego. He has surrounded himself with a group VP’s and Directors that tell him what he wants to hear in order for their survival. He is fodder for Consultants that continue to feed his ego and convince him to stay the course. This is the course that has led to shrinking market share and a dwindling customer base.
    Very sad to see people that have given 10, 20, 30 years of their lives to what used to be a great Company that has been destroyed by this man.

    Advice to Senior ManagementResign or retire. Enough lives have been ruined by your inability to comprehend the basics of how to operate a business.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Career Opportunities
    • Approves of CEO

     

    High Levels of Work, Low Pay

    Staff Project Engineer (Former Employee) Sussex, WI

    ProsConstant new technologies and opportunities.

    ConsBelow average pay, long hours, lack of advancement.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Tough economy for this industry; good people, great learning experience

    Anonymous Employee (Current Employee)

    ProsInternational company, interesting product line, many smart people, solid support from parent company, tuition reimbursement, Quad/Med, 401k, ESOP, freedom, hands-off management, understanding of family priorities.

    ConsIndustry contraction, not much career advancement opportunity, barely adequate salaries, the benefits package was once the best you could find but has slipped to being ordinary, corporate goals are repeatedly way off the mark, grossly understaffed for what they're trying to do, gradually removing more experienced employees for younger (cheaper) workforce.

    Advice to Senior ManagementBe careful about eliminating older employees at layoff time, and bringing in younger. It's a pattern that is starting to become obvious. Valued employees will bolt as soon as the economy offers opportunities, if you don't compensate them for the vastly increased workload.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    It's the industry dummy, not the company

    Latin America Sales (Current Employee) Miami, FL

    ProsAdopted and implemented Lean Management techniques to improve its efficiencies in these austere times for the print industry. The salespeople receive periodic training to improve their order closing skills. Employees that wish to take on new or greater challenges are given the opportunity so long as it makes sense for the vision and goals of the company. Good quality of work-life balance. It's product line is first-rate with strong brand awareness and high customer loyalty.

    ConsHere is where this review's title comes into play. The print industry has been in upheaval since 2008 with demand for web offset equipment diminishing not only for new presses but also for modernizing existing presses. It's a double-whammy for any press auxiliary manufacturer and, unfortunately, the industry has not seen any such supplier close their doors. This makes for a very cut-throat pricing environment that the company must continue to navigate through for 3 more yeas at minimum.

    Advice to Senior ManagementStay the course with the product improvements and feature add-ons that have been pursued and in many cases brought to fruition. If funds become available, purchase a competitor.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Disapproves of CEO

     

    Entertaining watching management act like they were running a real company

    Software Engineer (Former Employee) Sussex, WI

    ProsGenerally nice people work at Quad Tech. A lot of individual freedom is given and teams are genrally supportive of one another. Enjoyed the people who focused on work, not playing politics. Some folks are totally focused, others want to look and act busy (the majority) without doing any real work.

    ConsManagement is totally incompetent. These guys have gotten fat and lazy from not having to do any real work or acheive anything. So they always take the easy way. All the employees recognize this, and it all flows down from there. Nobody wants to really do anything. Not sure how this seems like a real company

    Advice to Senior ManagementIt seems like a old boy network. They never had to accomplish anything for twenty years when Quad was buying equipment. So many bad habits were formed with many bad decisions.

    No, I would not recommend this company to a friend

    • Work/Life Balance
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    • Disapproves of CEO

     

    Good people, poor vision

    Product Manager (Current Employee) Sussex, WI

    ProsThere are many great people to work with, a lot of opportunities for travel, almost everyone has the ability to be 'hands-on' and to have their new ideas heard, outstanding IS support, health care, fitness and daycare available on site.

    ConsThe corporate vision changes so much, it is impossible to keep up. If the business process was working, you wouldn't need so many corporate goals to supplement them. If the business process isn't working, fix it, instead of confusing everyone with so many annual corporate goals.
    The creation of business units created silos and divided the resources, making it impossible to go 'full speed ahead' on any singularly important project.
    Being a subsidiary of a much bigger parent company, thee people in this division are treated like a printing company, not a technology company.
    There is no singular vision for the sales, engineering and service groups. Becuase each division answers to its own goals, there is no sense of 'how do we pull together to advance the business?'

    Advice to Senior ManagementEveryone has to start pulling one rope and pulling it all in the same direction. You like to model a tiny fraction of your work after Steve Jobs, but you overlook the fact that he had a vision and communicated it to the entire Apple organization extremely well. Until there is one vision at QuadTech and everyone sees it, it won't matter if you can create or deliver a Steve Jobs presentation, you will never grow the way he and his business did.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Great people, Inept senior Leadership

    Anonymous Employee (Former Employee) Sussex, WI

    ProsFriendly knowledgeable staff, Flexible work schedule, Good benefits.

    ConsPay is on the low side, Senior management style is flavor of the month (depending on what self help book is being read). No vision or looking to the future. Lots of fire fighting and crisis management. Bleeding money (hasn't made a profit in years). Frequent reorganizations downsizing / layoffs (company has reduced staff by 50% in the past 10 years) Very limited growth opportunity / security due to frequent reductions.

    Advice to Senior ManagementGain vision, make a realistic plan to actually make money. Stop making the worker bee's pay (layoffs) for inept senior management

    No, I would not recommend this company to a friend

    • Work/Life Balance
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    • No Opinion of CEO

     

    OK

    Anonymous Employee (Former Employee) Sussex, WI

    ProsI enjoyed my job, the products and services I was writing about, and my boss was top notch.

    ConsTheir employee-owned and managed medical care, QuadMed, is the pits. If you have a pre-existing condition, be prepared to pay out the ASS for care and meds for it. For example, MS and diabetes drugs will probably call for you to get on the charity programs offered by the pharmaceutical companies. Over $1000 a month out of pocket for injectables. So, think before you sign on the dotted line!

    Advice to Senior ManagementHiring an employee only to lay them off a year and a half later seems kind of ridiculous, don't you think?

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Not run like a real business

    Marketing (Former Employee) Sussex, WI

    ProsAn engineer's paradise (from a marketer's perspective) it's driven by the needs of the parent company, Quad/Graphics. Lots of change, lots of pursuit of new and different things.

    ConsThe culture started by founder Harry Quadracci died with him. QuadTech isn't run to financial controls, so decision making often seems random and reactionary. Sometimes new ideas come and go so quickly it seems more like aimless trial and error. Hard to keep up with the fads at times.

    Advice to Senior ManagementFocus on fundamentals, run the company to financial controls (i.e cash flow) even if a rich parent makes it unnecessary.

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