Quality Business Systems

  www.qbsi.com
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Quality Business Systems Reviews

Updated Apr 22, 2014

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All Employees Current Employees Only

3.4 5 reviews

0% Approve of the CEO

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Dan Brady

(1 ratings)

33% of employees recommend this company to a friend
5 Employee Reviews
Relevance Date Rating
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    A unique experience, and great culture

    Anonymous Employee (Current Employee)

    ProsQBSI is in an interesting position. As a subsidiary to Xerox you would expect the humdrum, and sometimes frustrating bureaucracy that seems scale hand in hand with revenue. However, QBSI retains full autonomy with its own executives just down the hall. When you combine that with what has proven to be a true "open door" policy, you get a powerful engine for enacting change on behalf of the customer.

    ConsBeing a sales driven organization the continual drive to close each month better than the last can be a drain.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Disapproves of CEO

     

    The fish rots from the head down

    Account Executive (Former Employee) Redmond, WA

    ProsExceptional Xerox product line, great support staff, and plenty of resources to assist in selling.

    ConsCronyism at work in the upper management, not a meritocracy at all. As a result, opportunities for career advancement are a matter of your popularity rather than based upon objective performance.

    Sales compensation plan changes often and has been trending towards increasingly unattainable goals, rewards consistency and ideal scenarios but punishes inconsistency and immaturity in sales. Has the potential to pay seasoned reps who have developed territories generously and yet the company has been systematically forcing out tenured reps and replacing them with greenhorns who will receive the minimal payout for their efforts. Commercial account reps are being asked to take time away from selling into their own territories to assist the major account teams, as a result the commercial accounts teams are undervalued and underpaid.

    Advice to Senior ManagementTake care of your top sales performers and promote from within, set expectations and clearly define what success looks like for your employees, management should lead from the front rather than demand that which they do not themselves exemplify.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    A truly great experience.

    Technology Sales Consultant (Former Employee) Auburn, WA

    ProsTraining, Pay, Benefits, Management, People. A great company to work for.

    ConsYou sometimes had to get creative to manage all of your future and current prospects due to the client-management tool restrictions.

    Advice to Senior ManagementYou guys were great. QBSI is headed in the right direction. I am thankful to work with such a great team.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    If you like balance in your life, keep looking

    Senior Sales Consultant (Former Employee) Seattle, WA

    ProsCarry Xerox, worldwide brand name recognition.

    ConsCompany went through major paradigm shift with economic downturn and did a 180 from everything that made them successful over the previous decade. Micromanagement on a level that even Dilbert would have difficulty believing. Massive turnover, even for a copier company. Employees are treated like 2 year olds.

    Advice to Senior ManagementIf you don't want to continue your downward spiral, start treating your customers and employees with respect. Taking customer service seriously again would be a good start. Supporting employees would be a good second. You can only blame sales for so long before you have to question your performance as a management team....don't you?

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    Field Service Job

    Field Service Technician (Former Employee) Redmond, WA

    ProsGood Pay, Benefits, flexible hours

    ConsPoor communication between departments poor vehicle compensation plan

    Advice to Senior Managementneed to better combine efforts and work together

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