Quality Inn & Suites Reviews

Updated March 12, 2015
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  1. One of the best jobs I had during college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Ocean Shores, WA
    Former Employee - Anonymous Employee in Ocean Shores, WA

    I worked at Quality Inn & Suites full-time (more than 5 years)

    Pros

    Professional environment
    Friendly staff
    Easy to learn

    Cons

    This job is full of extremes. When it's busy, it insane. When it is not busy, the silence may drive you mad.

    Advice to ManagementAdvice

    Not much, they work hard and are very loyal to the employees. They expect the same from their workers

    Recommends
  2. It is an nice place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Representative in Cullman, AL
    Current Employee - Front Desk Representative in Cullman, AL

    I have been working at Quality Inn & Suites

    Pros

    If you like 11-7 this is the place for you.

    Cons

    Company values, no benefits,no promotions.

    Recommends
    Negative Outlook
  3. Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Night Auditor in Pittsburgh, PA
    Current Employee - Night Auditor in Pittsburgh, PA

    I have been working at Quality Inn & Suites

    Pros

    Amazing place to work excellent training decent pay

    Cons

    Guests can be a handful at times other than that it's an over all wonderful place

    Recommends
    Positive Outlook
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  5. Continental Breakfast attendant

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quality Inn & Suites

    Pros

    location: was close to home

    Cons

    Only scheduled me for 11 hours weekly

    Advice to ManagementAdvice

    Realize that nobody will stay with only being scheduled for 11 hours a week,

  6. I have worked night auditor position at two locations.

    Former Employee - Night Auditor in Council Bluffs, IA
    Former Employee - Night Auditor in Council Bluffs, IA

    I worked at Quality Inn & Suites full-time (less than a year)

    Pros

    I am friendly and know how to talk to the guest and can go out of my way to help.

    Cons

    Fellow employees might not always be on time which could interfere with appointments/etc. you might already have.

  7. 1 person found this helpful

    It's ok

    Former Employee - Front Desk Clerk in Bloomington, IN
    Former Employee - Front Desk Clerk in Bloomington, IN

    I worked at Quality Inn & Suites full-time (more than a year)

    Pros

    Work with people. Level of responsibility.

    Cons

    Nature of job is kind of soul crushing.

  8. choice hotels

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quality Inn & Suites

    Pros

    discounted rooms for employees, the Choice privilege points that you gain by signing people up can be used for various gift cards, and free nights at choice hotels

    Cons

    The "quality" of Choice Hotels is extremely inconsistent. Some of them are really nice and many of them are subpar. It makes it difficult to represent the brand because lots of people know they can be crappy.

    Advice to ManagementAdvice

    Increase the standards of ALL your properties so that you can become a dependable brand entirely.

    Doesn't Recommend
    Positive Outlook
  9. Good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in Mount Pleasant, SC
    Current Employee - Front Desk Agent in Mount Pleasant, SC

    I have been working at Quality Inn & Suites part-time (less than a year)

    Pros

    Colleagues are friends and co-workers

    Cons

    Benefits, (i.e Health, Dental, Vacation, Holidays, Retirement)

    Advice to ManagementAdvice

    Not ethical

    Recommends
    Positive Outlook
  10. Customer service environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk in San Diego, CA
    Former Employee - Front Desk in San Diego, CA

    I worked at Quality Inn & Suites (more than a year)

    Pros

    This company is a very fast paced customer service industry and is very nice to work for. Great employer.

    Cons

    I really did not have any cons for this company, the reason I no longer work with them is due to a closer location to my home.

    Advice to ManagementAdvice

    Great

  11. Not enough money for the amount of work.

    Former Employee - Front Desk Clerk in Carlisle, PA
    Former Employee - Front Desk Clerk in Carlisle, PA

    I worked at Quality Inn & Suites full-time (less than a year)

    Pros

    Easy pace job, and commission for sales.

    Cons

    Too much to do for not as much pay.

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