Quality Inn & Suites

  www.qualityinn.com
  www.qualityinn.com

Quality Inn & Suites Reviews

Updated October 14, 2014
Updated October 14, 2014
34 Reviews
3.0
34 Reviews
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Employee Reviews

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  1.  

    I love the business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Manager in Hermitage, PA
    Current Employee - Front Desk Manager in Hermitage, PA

    I have been working at Quality Inn & Suites full-time (more than an year)

    Pros

    Honestly this box isn't big enough for all that. But our staff isn't jus back of the house front of the house we are a team and act as such every day. We honestly work for good people who appreciate the work you do.

    Cons

    Monies. They don't pay enough;(

    Advice to ManagementAdvice

    I am management. I suggested getting paid more to myself but then I had to send the message to the gm who in turn sent it to the big bosses smh

    Recommends
    Positive Outlook
  2.  

    AWESOME!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk/Auditor/Hostess in Houma, LA
    Former Employee - Front Desk/Auditor/Hostess in Houma, LA

    I worked at Quality Inn & Suites part-time (less than an year)

    Pros

    Great staff, Great guest!! Just an overall great environment!!! :)

    Cons

    Not enough hours for Servers/Hostesses

    Advice to ManagementAdvice

    N/A

    Recommends
  3.  

    Good Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Clerk in Seattle, WA
    Former Employee - Front Desk Clerk in Seattle, WA

    I worked at Quality Inn & Suites part-time (less than an year)

    Pros

    friendly people, great boss, good culture

    Cons

    none that come to mind

    Advice to ManagementAdvice

    keep communicating with customers

    Recommends
    Positive Outlook
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  5.  

    Horrible

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quality Inn & Suites

    Pros

    work/life balance was great and like the job overall

    Cons

    Politics was overrated and workers at times, felt undermined.

  6.  

    Real easy job, management could have better training techniques.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quality Inn & Suites

    Pros

    - Simple job; it allowed me to earn spending money while I was in school and I could bring in homework to complete there
    - Computer system was real easy to learn and was very efficient
    - Very laid back

    Cons

    - Management could have done a better job with training. My manager was a nice guy, but sometimes got on to me for things that I felt were never explained to me in the first place.
    - Management could have given more authority to the front desk agents. I was told many times to tell customers "Call the Manager in the morning" - leaving me to feel unsatisfied in dealing with the customer.

    Advice to ManagementAdvice

    Work on leadership & training

  7.  

    Laid back but low paying experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Night Auditor in Bedford, PA
    Current Employee - Night Auditor in Bedford, PA

    I have been working at Quality Inn & Suites full-time (more than an year)

    Pros

    Easing going, the troubles you encounter don't compare to other jobs within this pay bracket. Mostly sitting, standing, and little lifting required. Doing the nightly audit is a breeze.

    Cons

    I can't make a living off this pay, only 8 dollars an hour with no overtime can't pay even the most basic living requirements.

    Advice to ManagementAdvice

    Consider pay raises for your employees can't live under these rates.

    Recommends
    Positive Outlook
  8.  

    Not a bad place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Clerk in Ledgewood, NJ
    Former Employee - Front Desk Clerk in Ledgewood, NJ

    I worked at Quality Inn & Suites part-time (more than an year)

    Pros

    Very accommodating as far as scheduling.

    Cons

    Do not follow up with promises made, not very friendly to customers

    Advice to ManagementAdvice

    Need to treat customers better as a whole

    Recommends
  9.  

    informative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in New Orleans, LA
    Former Employee - Front Desk Agent in New Orleans, LA

    I worked at Quality Inn & Suites full-time (more than an year)

    Pros

    job independence, customer service, friendly bosses

    Cons

    overscheduling of guest. employee friction

    Advice to ManagementAdvice

    Change the room decor

    Recommends
  10.  

    Great Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in La Porte, TX
    Current Employee - Front Desk Agent in La Porte, TX

    I have been working at Quality Inn & Suites full-time (more than 3 years)

    Pros

    Meet new people everyday, have a balance of work..

    Cons

    Non i can think of

    Advice to ManagementAdvice

    Not to consider

    Recommends
    Positive Outlook
  11.  

    My experience is front desk/ auditor- administrative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Night Auditor in Mobile, AL
    Current Employee - Night Auditor in Mobile, AL

    I have been working at Quality Inn & Suites full-time (less than an year)

    Pros

    the job allow me to interact with public. I get a chance to sale different rm. packages. I also work unsupervised as an auditor completing duties etc.

    Cons

    no benefits and low salary

    Advice to ManagementAdvice

    HAVE YOUR GENERAL MANAGER TO TRAIN WITH AUDITOR AND COVER AUDIT FROM TOP TO BOTTOM INSTEAD OF GETTING TRAINED FOR 2 DAYS.

    Recommends
    Positive Outlook

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