Queens Library

www.queenslibrary.org

Queens Library Reviews

Updated January 19, 2015
Updated January 19, 2015
20 Reviews
2.5
20 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Tom Galante
9 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    Hard to advance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Page in Astoria, NY
    Former Employee - Page in Astoria, NY

    I worked at Queens Library part-time (more than 3 years)

    Pros

    Meet and work with great people from all backgrounds. Great starter job for kids still in High School who need a part-time job. Was able to work in projects outside of my job and advance my skills and knowledge. Being able to have access to materials was also great.

    Cons

    Pay is too low, and raises are very minute. More could be done to boost worker's morales, such as more company events or better benefits.

    Recommends
    Neutral Outlook
  2.  

    Hierarchical and not Performance Driven

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Jamaica, NY
    Current Employee - Director in Jamaica, NY

    I have been working at Queens Library full-time (more than 8 years)

    Pros

    Wonderful colleagues below the Senior Management/Leadership Level. A real commitment to the mission of the library.

    Cons

    The Senior Management and Leadership levee is based on personalities. Promotions at this level are not based on performance but rather whether or not you will fit in with the other big egos. The change in "leadership" is no real change at all.

    Advice to ManagementAdvice

    Learn that sometimes "no" is not a character flaw, but a commitment to the organization. If you say "no" to your supervisor because it is not the right thing to do, you are put on the "not-a-team player" list. If more people had said no to the shenanigans, the library would not be in the situation it is currently in. The only thing that has changed is that the interim CEO is now developing her own group of yes people, and she was the biggest "yes" person to the former CEO and got rewarded handsomely for it.

    Doesn't Recommend
    Negative Outlook
  3.  

    Very poor management and leadership sense of entitlement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Oppressed Librarian in Jamaica, NY
    Current Employee - Oppressed Librarian in Jamaica, NY

    I have been working at Queens Library full-time (more than 10 years)

    Pros

    I have a job and get free access to wonderful resources. I love libraries.

    Cons

    Bullying, fear tactics, unprofessional behavior, psychological games, indecisiveness about important issues, management superiority, no training, high school like popularity games, very little professional growth, made up compensation rules, promotion of any kind is by Likert scale and approval by HR czar, outdated internal operations, and wacky bookkeeping. Morale is very low and senior leaders don't seem to care or address the issue.

    Advice to ManagementAdvice

    Please move out of the way and allow a fresh group of leaders to come in and clean up the mess made over the past 10 years. Please.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Crooked. Getting what they deserve.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Queens Library

    Pros

    Really can't think of much. All the books and music you want? Maybe fun to see happy children? Many devoted librarians?

    Cons

    Management of the management, by the management, and for the management. If you are one of the chosen you get bonuses, raises, tickets. If you try to follow the rules and it's not what they want, you are gone. They always have someone in the process of being "managed" out. Meetings are held where they laugh at the misery of the current target. If you are a librarian, good luck. You will work in fear of your job.

    Advice to ManagementAdvice

    Merge with the NY public library. You will save tons of money and give the people of Queens what they deserve.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Mine was a growth experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hourly in Far Rockaway, NY
    Former Employee - Hourly in Far Rockaway, NY

    I worked at Queens Library part-time (more than 5 years)

    Pros

    One of the best reasons to work at Queens Library is the access to so much reading material. I also enjoyed the people I worked with, as we were a team and got to know each other quite well. The ability to have some input in personal schedules was also a plus.

    Cons

    Some of the challenges came directly from management, in that they did not trust us to do what we knew to do, even after proving it time and time again. The compensation was not competitive for the amount of work required.

    Advice to ManagementAdvice

    Upper management should take more time to know the staff and the work required for lower ranks.

    Recommends
    Negative Outlook
    Disapproves of CEO
  7.  

    Librarian Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Librarian Intern in Jamaica, NY
    Former Employee - Librarian Intern in Jamaica, NY

    I worked at Queens Library as an intern (more than a year)

    Pros

    Staff is Excellent and projects provide valuable experience when looking for an entry-level librarian position. Through CityCorps, I was able to get paid for my internship experience through Work-Study Funds I'd been given by Financial Aid. Worked in the branches and Central Library.

    Cons

    I was there during staff layoffs a few years ago and morale was very low. Did busywork for an internship more often than I would have hoped. Very little chances of turning the internship into a Full-Time job. I never got a good feel as how I could get a job there or anywhere after working here.

    Advice to ManagementAdvice

    Give interns a clearer path towards marketable projects for entry-level employment and improve interns' knowledge of library-management structure.

    Recommends
    Positive Outlook
    Disapproves of CEO
  8.  

    Not A Nice Place to Work Right Now (2014)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Library Manager in Jamaica, NY
    Current Employee - Community Library Manager in Jamaica, NY

    I have been working at Queens Library full-time (more than 8 years)

    Pros

    Nice setting, like my co-workers, access to online resources and print materials for free with library card

    Cons

    Stressful environment, low pay, workplace bullying

    If this is the place you want to work, great! Just be sure to read the NY Daily News articles (February 2014). Realize that by joining this organization, that it's NOT a happy place.

    Family-inflexibility (work 11-7), selfishness (where the top managers give themselves hefty pay raises each year and limit exempt and non-exempt staff to less than 3% a year; unionized workers are a different story), no budget to buy new books (but money to buy new tech) and demoralized workers (who will resent you because you will be paid more than them since the library must pay competitive wages to hire you), make for a negative workplace environment.

    You may be better off elsewhere, since all this trouble means the city and state will be scrutinizing the library further. Your job will likely be on the layoff list as soon as you are hired since you are new and have no union to protect you. Remember: union workers have had zero pay increase for a few years - and yet they can justify hiring you.

    Consider your options before choosing to work here. The press negativity and the questionable internal processes should make you think before taking a job with us.

    Advice to ManagementAdvice

    Listen to your workers. There is no HR presence. Between harrassment, bullying, and rumors and sexual innuendo - no one is listening!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    "Hourly" as in P/T. Shelve books and media according to Dewey Decimal system.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hourly in Flushing, NY
    Current Employee - Hourly in Flushing, NY

    I have been working at Queens Library part-time (more than a year)

    Pros

    The job is simple & worth because it does not stress you a lot.

    Cons

    Unfortunately, knowing as most of the time P/T are 20-25hrs, but the QL max hours that an hourly is required to do are 17hrs max at a min. wage.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    It is a tranquil environment to work in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Page in New York, NY
    Former Employee - Page in New York, NY

    I worked at Queens Library part-time (more than 5 years)

    Pros

    It is a place where you can have the pleasure of helping people uncover information that they need to know

    Cons

    No growth in position or much advancement at all at this employer.

    Recommends
    Neutral Outlook
  11.  

    Jusrt my two cents

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Rego Park, NY
    Former Employee - Intern in Rego Park, NY

    I worked at Queens Library part-time (more than a year)

    Pros

    You get to work with a diverse range of people across many income levels, and helping them feels rewarding.

    Cons

    The bureaucracy can sometimes be frustrating to get past when you want something to get done.

    Advice to ManagementAdvice

    Make it easier to order new books in the system

    Recommends

Work at Queens Library? Share Your Experiences

Queens Library

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.