Quest Diagnostics Reviews

Updated June 29, 2015
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2.7
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Recommend to a friend
Approve of CEO
Quest Diagnostics CEO Steve Rusckowski
Steve Rusckowski
254 Ratings

Pros
  • Good benefits that include education reimbursement (in 59 reviews)

  • Great benefits with flexible PTO plan (in 34 reviews)

Cons
  • Don't expect support for upper management (in 27 reviews)

  • In some areas of the laboratory there is no work life balance (in 13 reviews)

More Pros and Cons

705 Employee Reviews

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  1. Okay Place To Work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quest Diagnostics

    Pros

    Benefits were good. The Wellness program was a great benefit. You had the opportunity to have a yearly blood work analysis that was completely free. It was a great way to stay on top of your health.

    Cons

    Too much work. The work load was too high and unrealistic timelines caused for tremendous stress. Project Managers were often stressed.

    Advice to Management

    Team building activities would be great to offset the stressful environment. New polices should be fully tested before implementing and adjusted based on feedback from the team, once implemented.


  2. Client Support Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quest Diagnostics

    Pros

    Benefits are not to bad

    Cons

    Wants you to put work first over personal life - no work, life balance

    Advice to Management

    Start delivering on promises


  3. Lab Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Lab Assistant II in Chantilly, VA
    Current Employee - Assistant Lab Assistant II in Chantilly, VA

    I have been working at Quest Diagnostics (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Benefits, and Quest does offer a lot of perks for its employees, such as week long "lab week" celebrations

    Cons

    Raises are minimal, hardly any room at all for advancement.

    Advice to Management

    Please give raise the salaries of its employees.


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  5. IT Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Management in Wood Dale, IL
    Former Employee - IT Management in Wood Dale, IL

    I worked at Quest Diagnostics

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I worked for Quest Diagnostics for 22 years and have a well-rounded understanding of working with all operation departments

    Cons

    I am well versed in the Health Care industry


  6. Accounts Payable Rep.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quest Diagnostics

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Training is always thorough and management will always be there to help.
    Managers and supervisors are great and caring.

    Cons

    Not applicable for this company.


  7. Great opportunities but we don't strategize enough against competition

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Women's Health Specialist in Houston, TX
    Current Employee - Women's Health Specialist in Houston, TX

    I have been working at Quest Diagnostics full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Management, executive leadership, benefits, company car and PTO. Innovative and lots of change

    Cons

    Work-life balance sucks. Too much time spent on call logs and precall plans that don't generate business. Too much "box checking". Phone allowance cut. Specialty reps in certain divisions aren't treated as such. No support and not enough money invested in certain franchises that generate the bulk of the business

    Advice to Management

    Invest in your speciality franchises outside of neurology and infectious disease. The bread and butter departments are suffering. fierce competition is eating our lunch and we have ZERO action plans against them. Overall, it doesn't provide an atmosphere employees want to stay in when they are losing business for factors we can't control yet held to those budgets. Something has to be done before we lose market share hand over fist!


  8. Phlebotomist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Phlebotomist II in Feasterville Trevose, PA
    Former Employee - Phlebotomist II in Feasterville Trevose, PA

    I worked at Quest Diagnostics (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Many units available. Nice benefits available. Not a hard job at all.

    Cons

    No room for advancement. Never get a raise. Even the best employees

    Advice to Management

    No advancement


  9. Mobile Nursing Home Phlebotomist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mobile Nursing Home Phlebotomist in Morrisville, NC
    Current Employee - Mobile Nursing Home Phlebotomist in Morrisville, NC

    I have been working at Quest Diagnostics part-time (More than 3 years)

    Recommends
    Recommends

    Pros

    Awesome quality work , awesome patient service

    Cons

    No chance of growth for part time


  10. Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quest Diagnostics full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There is a lot of diversity and comfortable atmosphere with good people to work with.
    Company is leading in its industry.
    Always work to do and new projects on the pipeline
    Vacation days and benefits are good
    Lots of long term employees

    Cons

    Work life balance varies from department to department.
    Action on mbos and development of goals could use improvement
    Pay increases are minimal

    Advice to Management

    Make sure you treat you employees individually and if they are good try to accommodate what they need because they are willing to work for you and work hard too.


  11. Quest Diagnostics

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Help Desk Analyst in Farmers Branch, TX
    Current Employee - Help Desk Analyst in Farmers Branch, TX

    I have been working at Quest Diagnostics

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A lot of work and good people to work with

    Cons

    the only con that I can think of is that there is a lot of change, and sometimes that is good.

    Advice to Management

    Just keep up the good work....



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