Quest Diagnostics Reviews

Updated March 25, 2015
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2.9
643 Reviews
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Recommend to a friend
Approve of CEO
Quest Diagnostics CEO Steve Rusckowski
Steve Rusckowski
233 Ratings

Pros
  • Good benefits that include education reimbursement (in 59 reviews)

  • company has great benefits, flexible vacation days, bonuses once a year (in 34 reviews)

Cons
  • bad upper management- never did get to see or meet manager for my site (in 27 reviews)

  • Work / life balance is way out of whack, working from home means you're available 24 x 7 (in 13 reviews)

More Pros and Cons

Employee Reviews

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  1. Overall, the experience has been satisfying and rewarding. I have learned a great deal.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quest Diagnostics

    Pros

    Great Pay with good benefits.

    Cons

    Unstable within the last three years. Too many internal re-organizational changes.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Good place to get your foot into the field

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tech II in Chantilly, VA
    Current Employee - Tech II in Chantilly, VA

    I have been working at Quest Diagnostics

    Pros

    Good benefits, good people, not too stressful

    Cons

    Pay not as competitive as I though

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 6 people found this helpful

    "Quest has a zero tolerance for bullying" - NOT!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Quest Diagnostics

    Pros

    Can be a really fun place to work, and wages are pretty good.

    Cons

    They do tolerate bullying, sorry to say

    Advice to ManagementAdvice

    look into employees' cries for help, try to listen to your workers, try to keep the really excellent employees you have at the present time

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 2 people found this helpful

    Lot of professional hard working people work there but company is going through multiple reorganizations, especially IT.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - IT Consultant in San Clemente, CA
    Current Contractor - IT Consultant in San Clemente, CA

    I have been working at Quest Diagnostics as a contractor (more than 3 years)

    Pros

    Enjoyed working with the competent professional people

    Cons

    I survived multiple layoffs as a contractor. Unstable work environment. Saw long term employees laid-off.

    Advice to ManagementAdvice

    Actually start caring about people that work for your company - they are not just cold numbers on a cost cutting reorganization spreadsheet. You do not generate employee loyalty.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. Large company with room for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medical Technologist II in Tampa, FL
    Current Employee - Medical Technologist II in Tampa, FL

    I have been working at Quest Diagnostics full-time (more than 3 years)

    Pros

    I have been with Quest as a Medical Technologist for 3 years and I have been very fortunate to have the growth and the experiences in such a short time. I was promoted to a Lead in about 6 months and have had the opportunity to really support and develop the department I work in. I feel that Quest is moving in the right direction with technology and with that come chances to learn new skills and be a part of the process. I feel that like any job hard work pays off if you are a person that is willing to bring new ideas to the table, and I feel that Quest will reward you for it. Complaining is not really appreciated and will not get anyone far in this company.
    Quest recently brought in a new Lean process where we participate in daily huddles and it gives the working tech a chance to have their opinions heard and ideas count. The process includes a pilot program based on the employees idea. This can be very exciting and rewarding in such a large company, and it really gives a chance to try out ideas to see how they would work. I feel that the morale has improved considerably since the new program was initiated. I feel that most techs are pretty happy here, and the people that I work with in my department are truly well intended and very helpful.

    Cons

    Like with any Large company there will always be road blocks. Upper management may not be willing to budge on certain new ideas since this is a profit driven business. Clients may not always be put first because of the workload and productivity expectations. Heavy work loads are difficult at times and burn out may occur if a balance is not found. I think that communication is still a challenge and it needs to continue to improve.

    Advice to ManagementAdvice

    It would be nice to have communication with other business units in a blog application where ideas could be shared and concepts discussed. Also, I would like to see Quest get back to offering more continuing education for the Licensed employees. Keep building up employee morale and promoting a safe and open work environment.

    Recommends
    Positive Outlook
    Approves of CEO
  7. Fair, but overly corporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Representative in Lenexa, KS
    Former Employee - Senior Account Representative in Lenexa, KS

    I worked at Quest Diagnostics full-time (more than 10 years)

    Pros

    Big company, good benefits, and some opportunity to move around departments if you have a good degree.

    Cons

    Chance of being stuck with crappy management, not having the skills to move to another department if things shift and you get bad management.

    Advice to ManagementAdvice

    Give employees more autonomy, and realize salary doesn't mean hourly punch clocker without overtime.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. great company to work for

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quest Diagnostics

    Pros

    relaxed atmosphere, no hassles, flexible with time off

    Cons

    lots of opportunities for improvement

    Positive Outlook
  9. 1 person found this helpful

    Very busy. Little time for breaks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Worked As A Temp in Tucker, GA
    Former Contractor - Worked As A Temp in Tucker, GA

    I worked at Quest Diagnostics as a contractor (less than a year)

    Pros

    Always busy-no time to relax.

    Cons

    No time for socializing or getting to know coworkers.

    Advice to ManagementAdvice

    More down time.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. Client Services Rep.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Services Representative in Lenexa, KS
    Former Employee - Client Services Representative in Lenexa, KS

    I worked at Quest Diagnostics full-time (less than a year)

    Pros

    Great benefits, great people, great location, great place to work

    Cons

    Management is extremely cliquish and out of touch with reasonable expectations of production standards. Not very caring or supportive.

    Advice to ManagementAdvice

    Put yourself in the shoes of your people and be supportive equally among all staff not just a chosen few...

    Recommends
    Positive Outlook
    Approves of CEO
  11. 5 people found this helpful

    HORRIFIC!!! STAY AWAY (unless you really need the money)

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    Former Employee - Cytotechnologist
    Former Employee - Cytotechnologist

    I worked at Quest Diagnostics

    Pros

    Paid lunch, easy work, let you listen to music. Some of the fellow employees are really cool. If you do overnight it's a decent amount of cash otherwise don't bother. Can also get overtime pretty easily.

    Cons

    They play favorites and some that have been there their whole lives seem to think they're managers when they're not.
    You're not allowed to get up from your seat. They monitor your bathroom breaks.

    Advice to ManagementAdvice

    Get a life!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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Tucker facility

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