Quest Diagnostics

  www.questdiagnostics.com
  www.questdiagnostics.com
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Quest Diagnostics Reviews

Updated September 20, 2014
Updated September 20, 2014
494 Reviews
2.8
494 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Quest Diagnostics CEO Steve Rusckowski
Steve Rusckowski
170 Ratings

Review Highlights

Pros
  • Good benefits,good salary,lots of training and opportunities for advancement (in 47 reviews)

  • The company offers great benefits and salaries are pretty competitive for new hires (in 30 reviews)


Cons
  • bad upper management- never did get to see or meet manager for my site (in 20 reviews)

  • Work / life balance is way out of whack, working from home means you're available 24 x 7 (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    8 Years Given to This Company and Now they are Moving Our Jobs to Another State

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Billing Coordinator  in  Las Vegas, NV
    Former Employee - Billing Coordinator in Las Vegas, NV

    I worked at Quest Diagnostics full-time for more than 8 years

    Pros

    good health benefits, additional employer credit for healthy choices, 5% 401k employer matching, fully vested from day 1, paid holidays

    Cons

    LAYOFFS LAYOFFS LAYOFFS - The new CEO is consolidating and closing down a lot of the sites around the country.

    Advice to ManagementAdvice

    A LOT of us gave many years to this company only to have our job consolidated and moved to another state. Yes, a severance plan is offered, but, this was our livlihood.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    I have gradually added more to my work responsibility and have enjoyed the new doors that has opened for me.

    Current Employee - Paramedical Examiner  in  Troy, MI
    Current Employee - Paramedical Examiner in Troy, MI

    I have been working at Quest Diagnostics part-time for more than 3 years

    Pros

    The company is nation wide and very well known. My branch manager is amazing and patient! My scheduale is very flexiable.

    Cons

    Part of the position is mobile paramedical examiner for life/disability for different insurance company's. Sometimes applicants are a no show or the area that you work in doesn't have a lot of applicants. Therefor, you may have a lot of gaps or be very slow.

  3.  

    HR / Administration

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quest Diagnostics full-time for more than a year

    Pros

    Work/Life Balance was really good. Was able to work outside of office if need be (telecommute).

    Cons

    No room for growth in field unless you relocate

    Advice to ManagementAdvice

    NA

    Recommends
    No opinion of CEO
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  5.  

    review

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quest Diagnostics

    Pros

    nice and friendly people at work

    Cons

    cooperate culture among management class

  6. 1 person found this helpful  

    After 5 years, you've run your course.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quest Diagnostics

    Pros

    Most of employees, the activities, and the benefits are good. That's about it. It's a international company which gives some sort of job security (you know it's not going to close next month). It takes a lot to get fired (good for some people who have that problem).

    Cons

    The management is weak. Many changes are hasty and not well thought out. The individuals chosen for management are now well suited for the position. People are just being put into a position they are not ready for and cannot deal with. Promoting from within is a joke. Quality has gone down tremendously and management ignores this.

    Advice to ManagementAdvice

    Promote your employees within the 4 walls of the building. Everyone from outside always looks better because you don't KNOW them. They are not better. They are worse.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Quest Diagnostics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quest Diagnostics full-time

    Pros

    Management team is very good.

    Cons

    No real opportunity for advancement.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Phlebotomist  in  Baytown, TX
    Former Employee - Phlebotomist in Baytown, TX

    I worked at Quest Diagnostics full-time for more than 5 years

    Pros

    company has great benefits, flexible vacation days, bonuses once a year

    Cons

    not to much room for advancement and the yearly raises could improve

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Miss

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Patient Service Representative  in  Melbourne, FL
    Former Employee - Patient Service Representative in Melbourne, FL

    I worked at Quest Diagnostics full-time for more than a year

    Pros

    in working with a group of women i was able to grow personally

    Cons

    training on the other side of the state

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Room for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Phlebotomist
    Current Employee - Phlebotomist

    I have been working at Quest Diagnostics full-time for more than 3 years

    Pros

    Full time benefits are plenty. If you know the right people then there is room for for faster growth. They pay for classes related to the company.

    Cons

    You have to use your vacation time or lose most of it. Some of the people can be catty and should not be trusted, most will throw you under the bus when given the chance but that's corporate for you. Seems the customer is always right no matter how crazy they are and there are plenty nut jobs that will lie to your face.

    Advice to ManagementAdvice

    Be more supportive to the employees, especially those who have shown loyalty to the company and has proven themselves good workers. Show them you care about them as much as the customers, if not more.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Teleunderwriter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quest Diagnostics

    Pros

    Good benefits. Vto when is needed.

    Cons

    Strict attendance. Company does not accept Dr's excuse, you obtain an occurrence for not being able to come in. Mandatory over time, if not completed you get an occurrence.

    Advice to ManagementAdvice

    Have an alternative position when when employee is not able to perform task when is sick for example lost of voice and not being able to work, being sent home and getting an occurrence

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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