Quest Diagnostics

www.questdiagnostics.com

Quest Diagnostics Reviews

Updated January 27, 2015
Updated January 27, 2015
585 Reviews
2.9
585 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Quest Diagnostics CEO Steve Rusckowski
Steve Rusckowski
203 Ratings

Review Highlights

Pros
  • Good benefits that include education reimbursement (in 59 reviews)

  • company has great benefits, flexible vacation days, bonuses once a year (in 34 reviews)


Cons
  • bad upper management- never did get to see or meet manager for my site (in 27 reviews)

  • Work / life balance is way out of whack, working from home means you're available 24 x 7 (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Not just another ID tag.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quest Diagnostics full-time (more than a year)

    Pros

    Quest is very good at recognizing people and individual accomplishments. work-life is no more difficult than the next job but it depends on the job.

    Cons

    its a major corporation so new ideas and proposals always take a lot of time to review and complete. Committees get involved as well as budgeting issues, yet, the overall goal of the company is to reach billions of dollars and spend millions on acquisitions. i can't imagine why smaller projects need to be budgeted for.

    Advice to ManagementAdvice

    keep pushing to remember and recognize the internal employee accomplishments and those that keep the wheels turning, the gears greased up and the lights on. Management and Sales recognition already comes with the job description.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    A great company to work for. I just wish they gave you more overtime.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Phlebotomy, Floater in Saint Louis, MO
    Current Employee - Phlebotomy, Floater in Saint Louis, MO

    I have been working at Quest Diagnostics

    Pros

    Treat employees very well and plenty of promotional opportunities.

    Cons

    No overtime and takes a while to get things approved

    Advice to ManagementAdvice

    Listen to lower level employees more.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Inside Sales Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Fairfax, VA
    Former Employee - Inside Sales Representative in Fairfax, VA

    I worked at Quest Diagnostics full-time (more than a year)

    Pros

    Great company, great benefits, flexibility and the chance to really grow

    Cons

    travel sometimes if you don't live near the Business Unit

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
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  5.  

    A very interesting work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quest Diagnostics as a contractor

    Pros

    Good cafeteria. Good people. Interesting facility. Extraordinary breathe of medical diagnostic focuses and scope.

    Cons

    Organizational issues like most other mega companies trading on Wall Street.

    Advice to ManagementAdvice

    Less outsourcing and more transparency.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6.  

    Great Company To Work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Spec, IT Security - Senior in Norristown, PA
    Current Employee - Spec, IT Security - Senior in Norristown, PA

    I have been working at Quest Diagnostics

    Pros

    Work/Life Balance, Friendly work environment.

    Cons

    Only 6 Paid Holidays, No Sick Time.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Customer Service Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quest Diagnostics full-time (more than a year)

    Pros

    Management was very nice and informative

    Cons

    Location was a little far but I made it work.

    Advice to ManagementAdvice

    Thank You!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Lab Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - N/A in Houston, TX
    Former Employee - N/A in Houston, TX

    I worked at Quest Diagnostics full-time (more than 10 years)

    Pros

    Fast paste, productive, collaborative leading diagnostic facility in America.

    Cons

    Do it right the first time on time

    Recommends
    Positive Outlook
  9. 1 person found this helpful  

    Lab company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lab Associate I in Tampa, FL
    Current Employee - Lab Associate I in Tampa, FL

    I have been working at Quest Diagnostics

    Pros

    Great benefits for employees. They encourage online courses with the company.

    Cons

    Human resources not supportive of good quality workers who have legitimate complaints that have been issues in several departments.

    Advice to ManagementAdvice

    Need more qualified workers in qualified positions there. Need to focus on more patient care.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Convenience with an option to expand into your entrepreneurship, via WAH program!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative/Pharmacy Technician & Teleinterviewer in Lees Summit, MO
    Former Employee - Customer Service Representative/Pharmacy Technician & Teleinterviewer in Lees Summit, MO

    I worked at Quest Diagnostics full-time (more than a year)

    Pros

    Teaches a lot about insurance & medical terminology. Gives the opportunity to expand into the pharmacy technician field.

    Cons

    Does not offer the benefit of the courses to get into the field of a certified pharmacy technician so after exposing the employees to this.

    Advice to ManagementAdvice

    There is the opportunity to do so but it does take a while!

    Recommends
    Positive Outlook
  11. 1 person found this helpful  

    A good start, but a bad finish

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lab Assistant in San Juan Capistrano, CA
    Current Employee - Lab Assistant in San Juan Capistrano, CA

    I have been working at Quest Diagnostics full-time (more than 3 years)

    Pros

    This is a good stepping stone job to get yourself out of retail or food service work.

    Cons

    Depending on your department, you could be in an excellent work environment or a hellish-chaotic work environment. My first year was fantastic, but then I had to switch department and after that my experience was downhill for the next 3 years.

    Advice to ManagementAdvice

    Be actually transparent and stop trying to blame the lab assistants for everything. Also cutting benefits every year is a horrible drag and is increasing the turnover rate for employees.

    Recommends
    Negative Outlook
    Approves of CEO

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Tucker facility

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