Quest Diagnostics Reviews

Updated August 1, 2015
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2.7
Rating Trends
Recommend to a friend
Approve of CEO
Quest Diagnostics CEO Steve Rusckowski
Steve Rusckowski
264 Ratings

Pros
  • Good benefits that include education reimbursement (in 59 reviews)

  • Great benefits with flexible PTO plan (in 34 reviews)

Cons
  • Don't expect support for upper management (in 27 reviews)

  • In some areas of the laboratory there is no work life balance (in 13 reviews)

More Pros and Cons

735 Employee Reviews

Sort: Popular Rating Date
  1. Good Company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quest Diagnostics (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good company to work for, with great benefits and incentives.

    Cons

    Not the best pay, and a lot of the employees have the stuck up face. But if you don't mind not ever talking to anyone or really interacting with your peers then this is the place for you.

    Advice to Management

    Initiating more conversation, don't talk down to your employees, and don't assume. Ask and teach, with kindness.


  2. .

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA

    I have been working at Quest Diagnostics full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great team of long term employees.

    Cons

    The communication and training leaves much to be desired.

    Advice to Management

    more in depth training.


  3. Helpful (1)

    Phlebotomist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Phlebotomist in Aurora, IL
    Former Employee - Phlebotomist in Aurora, IL

    I worked at Quest Diagnostics full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    They have really Good benefits

    Cons

    No growth within the company


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Overall Good Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Naperville, IL
    Current Employee - Anonymous Employee in Naperville, IL

    I have been working at Quest Diagnostics part-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good Supervisor. Nice place to work. They are willing to work with you on scheduling for education related things. Nice people.

    Cons

    Sometimes scheduling errors occur. New management takes a while to get in the swing of things. Very high patient volume sometimes hard to deal with when short staffed.


  6. Helpful (1)

    Was a great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quest Diagnostics

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great co-workers, managers, work from home not an issue, good PTO,

    Cons

    slow moving on changes, too many managers, no "in-house" IT anymore, business units sometimes feel left out from corporate


  7. Dispatcher

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quest Diagnostics

    Pros

    Good job stability, paid holidays

    Cons

    Benefits are horrible, no room for advancement

    Advice to Management

    How are you a medical company but offer some of the worst medical benefits I've seen?


  8. Microbiolgy Gems

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Technologist II in Upper Marlboro, MD
    Former Employee - Medical Technologist II in Upper Marlboro, MD

    I worked at Quest Diagnostics full-time (More than 10 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Benefits, flexible hours, overtime, seminars

    Cons

    Staffing problems, no weekend differential, salaries below fellow colleagues

    Advice to Management

    To have class management classes and interact with the needs of the employees


  9. billing coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Billing Coordinator II in Chicago, IL
    Former Employee - Billing Coordinator II in Chicago, IL

    I worked at Quest Diagnostics full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    is good comapny you learn so many things is good rxperience

    Cons

    too much favritousem inside

    Advice to Management

    to see what is really going on each side manger is giving good report to upper levelr under her what is going on they nobodady no


  10. Phlebotomy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Phlebotomist
    Former Employee - Phlebotomist

    I worked at Quest Diagnostics (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Competetive room to grow within company

    Cons

    Crowded. A lot of patients in wait rooms


  11. Third shift Medical Technologist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Technologist II
    Current Employee - Medical Technologist II

    I have been working at Quest Diagnostics full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work seven days on and have seven days off. Good pay and benefits. Good co-workers.

    Cons

    Corporate makes a lot of decisions for the local lab. Retiring management, that have stopped caring about frontline employees.



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