Quest Diagnostics

  www.questdiagnostics.com
  www.questdiagnostics.com

Quest Diagnostics Reviews

Updated October 21, 2014
Updated October 21, 2014
508 Reviews
2.8
508 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Quest Diagnostics CEO Steve Rusckowski
Steve Rusckowski
177 Ratings

Review Highlights

Pros
  • Good benefits that include education reimbursement (in 55 reviews)

  • company has great benefits, flexible vacation days, bonuses once a year (in 33 reviews)


Cons
  • bad upper management- never did get to see or meet manager for my site (in 24 reviews)

  • Work / life balance is way out of whack, working from home means you're available 24 x 7 (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quest Diagnostics full-time (more than 5 years)

    Pros

    Good salary, benefits ok although health benefits have taken a downturn. Liberal work at home policy.

    Cons

    Numerous reorganizations and layoffs leading to instability. Constantly changing business objectives / plans.

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Good job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specimen Technician in Denver, CO
    Former Employee - Specimen Technician in Denver, CO

    I worked at Quest Diagnostics full-time (more than 3 years)

    Pros

    I enjoyed the people I worked with and the work flow routine. There were no quotas when I worked there though.

    Cons

    The pay was much lower than their competitors and, in the end, they went through layoffs when they lost contracts.

    Advice to ManagementAdvice

    Raise wages and benefits for employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Fast pace but with lots of internal barriers to getting things done

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quest Diagnostics full-time (more than 5 years)

    Pros

    potential for personal growth
    depending on situation there can be good work life balance in terms of flexibility in where you work
    benefits focused on personal wellness are good

    Cons

    culture tends towards silo'd behaviors but collaboration is critical
    sometimes frantic pace for inexplicable reasons causing need for nights and weekend work
    personal development / training function is weak; little investment in employees
    cultural change desired; but insufficiently reinforced
    lack of strategic direction guiding decisions

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    disconnect from managers and employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Houston, TX
    Former Employee - Account Executive in Houston, TX

    I worked at Quest Diagnostics full-time (more than 5 years)

    Pros

    great pay and compensation plan

    Cons

    the worst managers seem to be untouchable

    Doesn't Recommend
    No opinion of CEO
  6.  

    worked on this company for 26 years.

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clinical Laboratory Scientist I in Cypress, CA
    Former Employee - Clinical Laboratory Scientist I in Cypress, CA

    I worked at Quest Diagnostics full-time (more than 10 years)

    Pros

    benefits and co workers are very nice

    Cons

    company values,integrity.focus.training to different section,time off

    Advice to ManagementAdvice

    I like the management overall.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Needs Help

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Valencia, CA
    Current Employee - Anonymous Employee in Valencia, CA

    I have been working at Quest Diagnostics full-time

    Pros

    Large company, health benefits are good

    Cons

    Poor Management, antiquated systems, very little career development

    Advice to ManagementAdvice

    Bring in new talent, too many complacent employees with no career advancement

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Not a "career", just a "job"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medical Technologist I in Chantilly, VA
    Current Employee - Medical Technologist I in Chantilly, VA

    I have been working at Quest Diagnostics full-time (more than 3 years)

    Pros

    Room for personal growth after more than 2 years. May eventually get better in the laboratory itself.

    Cons

    Pay low for amount of work expected.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Experience working at Quest Diagnostics was great until new CEO came along.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Desk Analyst in Norristown, PA
    Current Employee - Service Desk Analyst in Norristown, PA

    I have been working at Quest Diagnostics full-time (more than 5 years)

    Pros

    No great reasons to work here anymore. Everyone is being laid off.

    Cons

    Current CEO does not care about quality of work therefore the customers suffer.

    Advice to ManagementAdvice

    None

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    It is a very good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medical Lab Tech in Baltimore, MD
    Current Employee - Medical Lab Tech in Baltimore, MD

    I have been working at Quest Diagnostics full-time (more than 8 years)

    Pros

    You get to learn a lot of new procedures and test

    Cons

    You have to be able to keep pase

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Quest Diagnostics a great place to work I recommend any new grads, to inquire about employment and benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lab Associate I in Chicago, IL
    Former Employee - Lab Associate I in Chicago, IL

    I worked at Quest Diagnostics as a contractor (more than 5 years)

    Pros

    Professional, a great place to work I recommend any new grads, to inquire about employment and benefits.

    Cons

    none, at the present time,I honestly believe this is the place to start a new career.

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook

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