Quest Diagnostics

www.questdiagnostics.com
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Quest Diagnostics Reviews

Updated February 26, 2015
Updated February 26, 2015
617 Reviews
2.9
617 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Quest Diagnostics CEO Steve Rusckowski
Steve Rusckowski
221 Ratings

Review Highlights

Pros
  • Good benefits that include education reimbursement (in 59 reviews)

  • company has great benefits, flexible vacation days, bonuses once a year (in 34 reviews)


Cons
  • bad upper management- never did get to see or meet manager for my site (in 27 reviews)

  • Work / life balance is way out of whack, working from home means you're available 24 x 7 (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    "Highly Stressful job"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO

    I have been working at Quest Diagnostics full-time (more than 10 years)

    Pros

    Benefits are hard to beat. Time off with Pay is pretty decent, as long as you have been there for awhile

    Cons

    The lack of trust between employees and upper management. Since the lay-offs, the work has increased 10-fold for the employees that do continue to stay. Even though the benefits are still pretty good, the company is slowly diminishing these as well.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    The best company ever!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Quest Diagnostics full-time (more than 10 years)

    Pros

    Great benefits. Lots of focus on the patient and employees

    Cons

    Going thru some recent changes.

    Advice to ManagementAdvice

    Keep your eye on the ball

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quest Diagnostics full-time (more than 3 years)

    Pros

    Growth is a great thing within the company. If you see yourself moving up then Quest is the right place for you.

    Cons

    I don't have an cons really. Quest was recognized as the best place to work multiple years. That speaks volumes

    Advice to ManagementAdvice

    N/a

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Very happy. Excellent benefits although we have had a Healthcare change.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quest Diagnostics

    Pros

    Benefits, even though we have a set schedule the management is very flexible as long as an employee does not abuse.

    Cons

    I really don't have any cons except for the health care change
      When health care goes up in reality you are taking a cut in pay.

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    I received excellent experience working in their labs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Phlebotomist in Huntington Station, NY
    Current Employee - Phlebotomist in Huntington Station, NY

    I have been working at Quest Diagnostics full-time (more than a year)

    Pros

    Good Salary, great hours, offers overtime

    Cons

    Management is HORRIBLE, never get out on time, and you have to do all te temps work. They cant do anything but venipuncture

    Advice to ManagementAdvice

    Please speak to your employees, PCS management isn't always fair....

    Recommends
    Neutral Outlook
  7.  

    Working for Quest Diagnostics for over 10 years and would recommend working here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coordinator
    Current Employee - Coordinator

    I have been working at Quest Diagnostics full-time (more than 10 years)

    Pros

    Unlimited opportunities for growth if you have the right attitude. Great benefits. Annual Bonus.

    Cons

    May find yourself doing a lot more than your manager but getting paid a lot less. Hours not flexible so work-life balance can be challenging. No raises past few years.

    Advice to ManagementAdvice

    Leadership needs to adapt to the new more productive Quest culture and also chip in and work harder. Lead by example.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Phlebotomist
    Current Employee - Phlebotomist

    I have been working at Quest Diagnostics

    Pros

    Great training program. Good people to work with

    Cons

    Too large of a corp. branches get lost in translation

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great company to work for, quality service; however, expensive compared to competition.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Sales Representative in Salt Lake City, UT
    Former Employee - Account Sales Representative in Salt Lake City, UT

    I worked at Quest Diagnostics

    Pros

    Quality service, strong company, great benefits.

    Cons

    At the time they had many organizational changes happening which led to lack of managerial organization and some employee hostility. Also, their training could have been better.

    Advice to ManagementAdvice

    Work experience is many times is a better professional asset than a paper degree. I'd rather have someone with ten years hands-on experience than someone with a 4 year paper degree and no actual experience.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    I love my job!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Phlebotomist in Akron, OH
    Current Employee - Phlebotomist in Akron, OH

    I have been working at Quest Diagnostics

    Pros

    I really enjoy what I do. It's no one looking over your shoulder so you can feel free. The benefits are great. I absolutely love the TOP time. Vacation or leave when you want.

    Cons

    You have to stay in your position for 9 months before they let you transfer to a new position. I'm so ready to move to a new office hopefully closer to home

    Advice to ManagementAdvice

    If an open position becomes available you should let persons that's willing to move. Everything else is cool. I love working for Quest!!

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Phlebotomist II

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Phlebotomist in Harrisburg, PA
    Current Employee - Phlebotomist in Harrisburg, PA

    I have been working at Quest Diagnostics full-time (more than 5 years)

    Pros

    Stable company sometimes. Listen to your employees and patients please.

    Cons

    No overtime. Not enough help. Don't listen to their employees. Don't listen to the concerns of the patients or the phlebotomist. No room to climb the ladder. No pay raises. Needs to be consistent across the board with other Quest Diagnostic.

    Advice to ManagementAdvice

    Listen to the patients and the employees concerns and ideas.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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