Quest Diagnostics Reviews

Updated August 31, 2015
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2.7
Rating Trends
Recommend to a friend
Approve of CEO
Quest Diagnostics CEO Steve Rusckowski
Steve Rusckowski
284 Ratings

Pros
  • Good benefits that include education reimbursement (in 59 reviews)

  • Great benefits with flexible PTO plan (in 34 reviews)

Cons
  • Don't expect support for upper management (in 27 reviews)

  • In some areas of the laboratory there is no work life balance (in 13 reviews)

More Pros and Cons

784 Employee Reviews

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  1. Specimen Tech

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specimen Technician II in Chantilly, VA
    Former Employee - Specimen Technician II in Chantilly, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Quest Diagnostics (More than a year)

    Pros

    The experience of learning the process of processing the specimen

    Cons

    doing the same thing over over


  2. Decent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lab Associate
    Former Employee - Lab Associate

    Pros

    Worked at the West Hills location in the immunochem department. Coworkers are very friendly and are very helpful.

    Cons

    Management overworks you and you can really end up working a lot of overtime.


  3. horrible

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    If you love patient Care then its a great job

    Cons

    The workers are rude and so is management there is no structure and lots of work for so little pay

    Advice to Management

    Screen your people more better


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  5. phlebotomist

    Current Employee - Phlebotomist in Madison, NJ
    Current Employee - Phlebotomist in Madison, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Quest Diagnostics (More than 3 years)

    Pros

    already work for quest.great comapany to work for

    Cons

    every thrid saturday...love quest though

    Advice to Management

    keep up good work


  6. Phlebotomists

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Phlebotomist in Houston, TX
    Current Employee - Phlebotomist in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Quest Diagnostics full-time (More than 10 years)

    Pros

    100% match in 401k after fully vested. Great benefits along with health insurance and paid time off. Monday through Friday with no wknds. A chance for advancement.

    Cons

    The long drive to work. No being able to transfer right away.


  7. Helpful (2)

    No Career Path

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Implementation Coordinator in Tampa, FL
    Former Employee - Implementation Coordinator in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Quest Diagnostics (More than 8 years)

    Pros

    This is a a good company to work for with where you can learn a lot if you apply yourself. Most of the employees I worked with are professionals and take pride in their work.

    Cons

    There appears to be little room for a career path. The company has gone through several organization restructures and just seem to recycle the same management.

    Advice to Management

    Invest in and take care of your employees. Most people are hard working professionals that go above and beyond what is required of them to take care of their clients. In my personal experience, this loyalty was not reciprocated back to the team from a lot of managers. This behavior appeared to be driven by upper management.


  8. N/A

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Cataula, GA
    Former Employee - Management in Cataula, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Quest Diagnostics (More than 8 years)

    Pros

    Over all Beneifits are good.

    Cons

    Management at lower level tries to fire people they decide they don't care for

    Advice to Management

    Upper management shouldn't hire lower management without having them pass a customer service skills test


  9. Phlebotomist

    Former Employee - Phlebotomist in Sanger, TX
    Former Employee - Phlebotomist in Sanger, TX

    I worked at Quest Diagnostics (More than a year)

    Pros

    Great insurance and benefits great company

    Cons

    Having to travel to work in Lake Worth, Texas from Sanger, Texas


  10. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Phlebotomy/Lab Tech in Lawrenceville, GA
    Current Employee - Phlebotomy/Lab Tech in Lawrenceville, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Quest Diagnostics (More than 8 years)

    Pros

    Its a great company to work for and great benefits.

    Cons

    Overall great company to work for


  11. Solid company with good intentions

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Director in New York, NY
    Current Employee - Sales Director in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Quest Diagnostics full-time (More than 5 years)

    Pros

    Stock purchase program, attempting to re-brand itself, growing in the market. Fairly good leadership team.

    Cons

    Commoditized market. Disparate IT systems across the organization. Uninspiring comp plan.

    Advice to Management

    Fix IT first and foremost. Every lab needs to be on the same systems. We can be the Wal-Mart of the lab industry, the cost effective leader in efficiency for all things lab testing. Right now we are the K-Mart of lab...confusing and hard to work with.



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