Quest Diagnostics

  www.questdiagnostics.com
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Quest Diagnostics Reviews

Updated Jul 26, 2014

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All Employees Current Employees Only

2.8 448 reviews

49% Approve of the CEO

Quest Diagnostics CEO Steve Rusckowski

Steve Rusckowski

(147 ratings)

45% of employees recommend this company to a friend

Review Highlights

Pros
  • Good benefits,good salary,lots of training and opportunities for advancement(in 47 reviews)

  • The company offers great benefits and salaries are pretty competitive for new hires(in 30 reviews)


Cons
  • bad upper management- never did get to see or meet manager for my site(in 20 reviews)

  • Work / life balance is way out of whack, working from home means you're available 24 x 7(in 9 reviews)

448 Employee Reviews
Relevance Date Rating
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    • Culture & Values
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    • Approves of CEO

     

    Teleinterviewer I

    Tele-interviewer I (Current Employee) Lees Summit, MO

    ProsWork from home, hours are reasonable and the management is perfect....I've been with the company almost 2 years and I've enjoyed my time there. It has been a learning experience that I enjoy encountering everyday.

    ConsPart time hours are for home workers. However you can work full time on site.

    Advice to Senior ManagementLove you guys

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • No Opinion of CEO

     

    Great company to work for

    Lab Assistant (Current Employee) Miami, FL

    ProsFriendly coworkers and management. Hiring process was pretty straightforward and I started pretty quickly. The pay rate is ok for the area and could be better.

    ConsI work the night shift which is rough and it seems that is when a lot of the work gets done. Medical Technologist are stressed so they put pressure on the lower staff.

    Advice to Senior ManagementAdvice to management would be to hire more technicians to ensure that the workload can be processed more effectively.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

     

    Great/fun

    RSR2 (Former Employee) Little Rock, AR

    ProsI thoroughly enjoyed working for quest. You get to pretty much manage yourself while driving.

    ConsThe specimens have to be back at the airport by a specific time, which traffic can make that a problem. There is no 401k with quest either.

    Advice to Senior ManagementAdd a 401k to your benefits package

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Disapproves of CEO

     

    Don't make any errors or you are OUT

    Patient Service Technician II (Former Employee) Pittsburgh, PA

    ProsGood Salary and benefits decent locations to work at

    ConsTerrible management, no communication unless you are failing to commit to their policies

    Advice to Senior ManagementListen to your staff

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Quest has provided opportunities for advnacement and has allowed me o grow.

    Management (Current Employee)

    ProsThey have good pay and great benefits.

    ConsInternal process changes happen quickly and it can be difficult for staff to adjust.

    Advice to Senior ManagementEngage front line staff more frequently before making changes that affect them.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    It was a great learning exoerience

    Teleinterviewer (Current Employee) Lees Summit, MO

    ProsWork from home....tools to succeed provided

    ConsI did not find any thing unpleasant about the company

    Advice to Senior ManagementShould be trained better on the positions you are evaluating

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    Good company

    Programmer Analyst (Current Employee) West Norriton, PA

    ProsThere was an even distribution of the workload

    ConsOn-call, consistency of management needs improvement

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • No Opinion of CEO

     

    Sometimes it's better to work for small companies

    Physician Account Manager (Former Employee) Auburn Hills, MI

    ProsEstablished company, sizable market share, name recognition, national and international presence

    ConsDownsizing, little job security, very low pay, poor management, don't value their employees lie about job security

    Advice to Senior ManagementGet it together stop getting rid of your most promising talent. Throw the buddy system out and reward people based upon their performance.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

     

    A great place to work with some setbacks.

    Grossing Technician (Current Employee) Atlanta, GA

    ProsThe TOP accrual is great and the the pay is competitive. My peers are a great bunch to work with.

    ConsMy department has a hard time hiring a good supervisor and almost all of the company sponsored fun stuff happens during the day; the night shift tends to get overlooked a lot.

    Advice to Senior ManagementInvolved the staff when hiring a supervisor. We have a 90 day period to see if we will work out; so should the managers.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

     

    Good Benefits

    Anonymous Employee (Current Employee)

    ProsBenefits and workload is very manageable

    ConsTerrible Hours, Mandatory Overtime,

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