Quest Diagnostics
2.8 of 5 385 reviews
www.questdiagnostics.com Madison, NJ 5000+ Employees

Quest Diagnostics Reviews

Updated Apr 15, 2014

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2.8 385 reviews

                             

52% Approve of the CEO

Quest Diagnostics CEO Steve Rusckowski

Steve Rusckowski

(117 ratings)

45% of employees recommend this company to a friend
385 Employee Reviews
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Review Highlights

Pros:
  • "Good benefits,good salary,lots of training and opportunities for advancement"
    in 40 reviews
  • "The company offers great benefits and salaries are pretty competitive for new hires"
    in 26 reviews
Cons:
  • "Upper management doesn't care how bad the conditions are for their employees"
    in 15 reviews
  • "No room for advancement and management not too great"
    in 6 reviews
  • Show more review highlights

Reviews

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  • Approves of CEO

 

Opportunities......but you will work hard if you want to be successful

Anonymous Employee (Current Employee)

I have been working at Quest Diagnostics full-time for more than 10 years

ProsGood benefits and aligned compensation.

ConsOverworked, with no appreciation for work-life balance.

Yes, I would recommend this company to a friend

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Good job for those that understand corporate structure

Anonymous Employee (Former Employee)
Lenexa, KS

I worked at Quest Diagnostics full-time

ProsGood benefits and incentives as an employee.

ConsA good understanding of office politics are necessary for advancement. Because of the size, sometimes you feel like a commodity.

No, I would not recommend this company to a friend

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OK, a bit stagnant.

Quality Assurance Specialist (Current Employee)

I have been working at Quest Diagnostics full-time for more than 3 years

ProsDecent pay and opportunities to learn skills. Good starter job. Wide variety of project work and potential skill development. Good hours.

ConsThe business unit in Worcester, MA has had management that's been with the company for years. They are very resistant to change and new ideas.

Advice to Senior ManagementBe open to new people, promote people for hard-work, results, and new ideas. STOP promoting people for simply being at the company.

Yes, I would recommend this company to a friend

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Restructiring

Cytotechnologist (Former Employee)
Cincinnati, OH

I worked at Quest Diagnostics full-time for more than 10 years

ProsGreat pay and benefits. Honestly, that's it. Every time you turn around the company restructures. Its like musical chairs, if you don't happen to live where they move your job or can't relocate your screwed.

ConsRestructuring ALL THE TIME. Leads to lay offs and lives and careers pretty much destroyed by them

Advice to Senior ManagementSTOP destroying our lives by restructuring the company every 3 years. We can't all move to where you place our jobs. I was with the company for 16 years, outstanding on last 3 PDRs. and poof, move to Chicago or no job. Also, drop some of the NQA practices. Its way over the top and adding to your testing costs.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Quest Diagnostics, Inc.

BIlling Representative II (Former Employee)
Teterboro, NJ

I worked at Quest Diagnostics full-time for more than 10 years

ProsCompany offers the best benefits...TOP time, Medical Insurance, 401K, and ESPP.

ConsAll the changes that came with new management.

Yes, I would recommend this company to a friend

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1 person found this helpful  

Great benefits with annoying bureaucracy.

Programmer Analyst (Current Employee)
Lenexa, KS

I have been working at Quest Diagnostics full-time for more than 5 years

ProsThe benefits are quite good, and many of those you work with are quite willing to help in their area of expertise. Choice of multiple medical plans, nice time off allotment for sickness and vacation.

ConsIT help desk is not helpful. Finding the right person to help is like going on a quest for the holy grail.

Advice to Senior ManagementDon't outsource infrastructural IT - if you buy the equipment but rent the management of it, you are no better off than renting the whole set.

Yes, I would recommend this company to a friend

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Quest Diagnostics

Anonymous Employee (Current Employee)

I have been working at Quest Diagnostics

ProsThe benefits they offer are great.

ConsDirection company is headed...down-sizing

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Good Company w/great benefits

Account Sales Representative (Former Employee)
Ann Arbor, MI

I worked at Quest Diagnostics full-time for more than a year

ProsBenefits and working environment were good.

Conscompensation was minimum, needed to be given more incentive.

Advice to Senior ManagementCommunicate effectively with mid level managers.

Yes, I would recommend this company to a friend

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One of the best places to work.

Phlebotomist Ll (Former Employee)
Baltimore, MD

I worked at Quest Diagnostics as a contractor for more than 5 years

ProsGood benefits,good salary,lots of training and opportunities for advancement.

ConsA need for more phlebotomist

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Solid company with good benefits

Medical Technologist (Current Employee)
Tampa, FL

I have been working at Quest Diagnostics full-time for more than 10 years

ProsConsistent work environment, good benefits.

ConsCutting down on FTEs as profits dwindle

Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Quest Diagnostics reviews and ratings — including employee satisfaction and approval rating for Quest Diagnostics CEO Steve Rusckowski. All 385 reviews posted anonymously by Quest Diagnostics employees.