Quest Diagnostics Reviews

Updated April 19, 2015
659 reviews filtered by
  • Any Location
  • Any Job Title
2.8
659 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Quest Diagnostics CEO Steve Rusckowski
Steve Rusckowski
238 Ratings

Pros
  • Good benefits that include education reimbursement (in 59 reviews)

  • company has great benefits, flexible vacation days, bonuses once a year (in 34 reviews)

Cons
  • bad upper management- never did get to see or meet manager for my site (in 27 reviews)

  • Work / life balance is way out of whack, working from home means you're available 24 x 7 (in 13 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Phlebotomist

    Current Employee - Phlebotomist in Locust Grove, GA
    Current Employee - Phlebotomist in Locust Grove, GA

    I have been working at Quest Diagnostics full-time (more than 10 years)

    Pros

    On time, great Phlebotomist, 10years experience with adults and pediatric.

    Cons

    No overtime, hour pay needs to increase

  2. Proud in the beginning, but workloads are too much for the little staff we have, and they don

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Phlebotomist in Springfield, MA
    Current Employee - Phlebotomist in Springfield, MA

    I have been working at Quest Diagnostics

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Health ins, 401k match, generous vacation time, pay, tuition reimbursement, health club reimbursement, discount websites, they pay for uniforms, company cars, mileage paid, can transfer to any state easily with just a phone interview,

    Cons

    Management has favorites or doesn't manage, heavy work load with not enough help, lazy colleagues, no site supervision so coworkers get away with anything, moral has gone down because were overwhelmed and it feels like they don't care about us. If it wasn't for the phlebs there would be no Quest, so pay us $3 more an hour and say thank you once in a while, and hire, it's a multi billion dollar company, largest in the world, and I can't get my lunch break our day off cause you won't hire anyone. Then I get in trouble for making a mistake and told to stop rushing, but then asked on another day why our wait times are so bad, ugh cause we need help! No advancement

    Advice to Management

    Hire, praise, have a relationship with your employees, take suggestions, and work at a PSC for a week, then maybe you'll appreciate us.

  3. Quick to layoff when merging with new company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quest Diagnostics part-time

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    More manager presence on the lab floor, with more emails explaining new procedures. Easy to contact managers after hours when needed.

    Cons

    Laid off rates were high when they merged with my existing lab (SED Labs) and they would not answer questions about severance packages or shift changes even though they had announced the merger would include lay offs. It made a very tense work environment for everyone and it was hard to see more than half of the personnel cut.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Phlebotomist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Phlebotomist in Monroe, LA
    Former Employee - Phlebotomist in Monroe, LA

    I worked at Quest Diagnostics full-time (more than a year)

    Recommends
    Recommends

    Pros

    The pay is good for this area & if you decide to move they do have other location in different states. You may be able to transfer to that state.

    Cons

    Worked twice a week until 7 p.m.

  6. Mediocre place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst in Madison, NJ
    Current Employee - Senior Financial Analyst in Madison, NJ

    I have been working at Quest Diagnostics full-time (more than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Opportunity to develop under the right environment, Great opportunity, but experience is a hit or miss depending which function you work in, there are 'some' great people and others 'not so great' there, good pay and benefits, company does promote with in and beautiful campus

    Cons

    Unfortunately, I reported to an extremely intelligent Director, however, he never did understand how to develop his direct reports, long commute from NYC, training was not given

    Advice to Management

    Management was out of touch from non-management team members, better leadership training for the directors and managers, better on boarding process with in the team your working in (not HR onboarding)

  7. Help clients with problems as they ariae

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Cincinnati, OH
    Current Employee - Anonymous Employee in Cincinnati, OH

    I have been working at Quest Diagnostics

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I wouldn't consider much pros

    Cons

    No Hr department, no continuity of changes or appropriate job training

  8. Constant re-orgs, layoffs, low morale & distrust.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL

    I worked at Quest Diagnostics full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Health benefits, 401k, PTO, flexibility in some departments. Corporate discounts available at some retailers, recognition points can be traded for awards and gift cards. Bonuses and raises yearly.

    Cons

    High stress, too-high workload with no support, unfriendly and jaded people, rampant favoritism, dirty politics, missing or unavailable managers. Re-orgs every couple of months and huge staff reductions. No trust in senior management, completely unstable environment overall. High level people are bailing in droves, and with good reason.

    Advice to Management

    Get it together. You've lost your top talent along with the confidence of everyone else who was left after the last re-org catastrophe. Get rid of that CIO.

  9. Great Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clinical Laboratory Scientist in San Jose, CA
    Former Employee - Clinical Laboratory Scientist in San Jose, CA

    I worked at Quest Diagnostics

    Recommends
    Recommends

    Pros

    Good pay, friendly and accommodating staff and management. Good Culture and Good working Environment. work expectations were reasonable.

    Cons

    None. I found very supportive senior Management.

    Advice to Management

    Need more space for Lunch Room.

  10. Too Much Politics and Favoritism.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Phlebotomist in Denver, CO
    Current Employee - Phlebotomist in Denver, CO

    I have been working at Quest Diagnostics

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Time off with pay was good.

    Cons

    The longer you are there, the worse the raises get.

    Advice to Management

    They need to get supervisors in there that are trained in management and know the steps in there fields ,not just get employees to do a managers job when they have no clue about management.

  11. Good company but very demanding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Phlebotomist in Hampton, VA
    Former Employee - Phlebotomist in Hampton, VA

    I worked at Quest Diagnostics full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    benifits, pay, team effort

    Cons

    very demanding, over worked, little room to grow

Quest Diagnostics Photos

Tucker facility

+ Add Photo

Work at Quest Diagnostics? Share Your Experiences

Quest Diagnostics

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.