Quest Diagnostics Reviews

Updated August 31, 2015
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788 Employee Reviews

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  1. Lead Phlebotomist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Phlebotomist Customer Service Medical Assistant in Houston, TX
    Former Employee - Phlebotomist Customer Service Medical Assistant in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Quest Diagnostics (More than 5 years)

    Pros

    Great company and excellent benefits and very large in growing laboratory.

    Cons

    Quest was a awesome company and i learned so much while working there.

    Advice to Management

    Keep up the great work!!


  2. Program Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager
    Current Employee - Program Manager
    Recommends

    I have been working at Quest Diagnostics full-time

    Pros

    Integrity, science, quality of care, trusted, world leader

    Cons

    Large, slow, process oriented, not nimble, low salaries


  3. Phlebotomist

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Quest Diagnostics part-time

    Pros

    Nice company to work for

    Cons

    Lay offs at this company


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Quest Diagnostics full-time

    Pros

    I liked that the hours were consistent Monday through Friday and they also offered flex time. they used to have a cafeteria however it closed which sucks because they had great food. overall good job

    Cons

    There was some favoritism being showed by the management staff and they only chose certain people to advance in their careers. there were a lot of people who were there 20 years in the same position.

    Advice to Management

    My advise would be to gain better understanding of what they are doing as well as recognize who actually does their job well and promote them instead of only helping those who they felt like


  6. Not crazy about Quest

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Analyst in Mason, OH
    Former Employee - Support Analyst in Mason, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Quest Diagnostics full-time (More than a year)

    Pros

    When I first started my employment with Quest it was originally MedPlus. I enjoyed the company and felt that it really valued its employees. The co workers were excellent and it had a very laid back feel to it.

    Cons

    Once Quest bought the company, new measures were put into place that really made working there unbearable. We were measured on everything and I felt that there was little room to enjoy your job anymore. The management team had no communication and the "Our New Quest" program did not promote a healthy work environment any more. Quest is going through major layoffs and is not doing well overall. I would not recommend this company to anyone.

    Advice to Management

    Trust your employees more, respect them. Too many managers have a superiority complex.


  7. Part Time Lab Assistant

    Former Employee - Lab Assistant
    Former Employee - Lab Assistant
    Recommends

    I worked at Quest Diagnostics part-time (Less than a year)

    Pros

    Always busy, good pay, good supervisor, nice coworkers, consistent job

    Cons

    Hours are not flexible,

    Advice to Management

    Try to work more directly with employees to fit their needs, especially if they are part time.


  8. Very nice staff

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Phlebotomist in Little Rock, AR
    Current Employee - Phlebotomist in Little Rock, AR
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The hours are great. Flexible and and no weekends is good to have time with family and friends. The pay is awesome, went making $21,ooo a year to making $28,000

    Cons

    I really do not have any con's to add to my review other than the hiring process seem like it takes forever

    Advice to Management

    Keep up the good work!


  9. Helpful (1)

    Quest Diagnostics - IT - Software

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer IT Test in Mason, OH
    Current Employee - Engineer IT Test in Mason, OH
    Doesn't Recommend
    Neutral Outlook

    I have been working at Quest Diagnostics full-time (More than 5 years)

    Pros

    Good pay. Newer technologies used. Good communication from upstream management.

    Cons

    Recent re-orgs and layoffs. Lab company trying to lead IT initiatives. Company trying to save money with layoffs.

    Advice to Management

    Trying to complete the same amount of work with 1/2 of the people leads to poor quality and missed schedules.


  10. Immature and unprofessional work environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lab Associate I in West Hills, CA
    Current Employee - Lab Associate I in West Hills, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Quest Diagnostics (More than a year)

    Pros

    Ability to rate higher ups

    Cons

    Immature work environment where employees are encouraged to "snitch" on other employees Management enjoys harvesting complaints

    Advice to Management

    see above


  11. No leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Representative in Cincinnati, OH
    Former Employee - Client Service Representative in Cincinnati, OH
    Negative Outlook
    No opinion of CEO

    I worked at Quest Diagnostics full-time (More than 3 years)

    Pros

    People are willing to help you when you start. Good PTO time. Management is willing to work out exceptional circumstances for PTO used on same day in same department

    Cons

    Tooooo much nepotism within this location. Favorites are played and people have landed management jobs without the proper degree. Too much administrative work is dispersed on other departments. There is A huge lack of leadership as well as communication between the departments. There is often no management on site and employees are made to make decisions because there's no one higher up to ask. Then they get ridiculed for these decisions. The backlash is more of a public shaming then anything else. There's no professionalism in that area.

    Advice to Management

    Pay employees what you asked them to do, especially if it's part of your job



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