Quest Diagnostics

  www.questdiagnostics.com
  www.questdiagnostics.com

Quest Diagnostics Reviews

Updated December 18, 2014
Updated December 18, 2014
561 Reviews
2.9
561 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Quest Diagnostics CEO Steve Rusckowski
Steve Rusckowski
192 Ratings

Review Highlights

Pros
  • Good benefits that include education reimbursement (in 59 reviews)

  • company has great benefits, flexible vacation days, bonuses once a year (in 34 reviews)


Cons
  • bad upper management- never did get to see or meet manager for my site (in 27 reviews)

  • Work / life balance is way out of whack, working from home means you're available 24 x 7 (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great compensation and benefits but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Lenexa, KS
    Current Employee - Anonymous in Lenexa, KS

    I have been working at Quest Diagnostics full-time

    Pros

    Great compensation and benefits
    Comperable paid time off
    Community Discounts with cell phone carriers, universities, and others
    Campus cafeteria and small gym room

    Cons

    Politics that are typical of most public traded companies. Corporate is like big brother that sometimes seems to hender progress and prevents teams from filling positions that despirately need filled. This causes extra stress on key players and has caused some people to leave.

    Advice to ManagementAdvice

    No advice really

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Great company to gain experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specimen Processor in Amherst, NY
    Current Employee - Specimen Processor in Amherst, NY

    I have been working at Quest Diagnostics (more than an year)

    Pros

    Great environment, reward those who work hard, great benefits, amazing culture

    Cons

    Hard to go any further than a med tech in the buffalo, ny area

    Advice to ManagementAdvice

    keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quest Diagnostics full-time (more than 5 years)

    Pros

    Good salary, benefits ok although health benefits have taken a downturn. Liberal work at home policy.

    Cons

    Numerous reorganizations and layoffs leading to instability. Constantly changing business objectives / plans.

    Recommends
    Negative Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 2 people found this helpful  

    disconnect from managers and employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Houston, TX
    Former Employee - Account Executive in Houston, TX

    I worked at Quest Diagnostics full-time (more than 5 years)

    Pros

    great pay and compensation plan

    Cons

    the worst managers seem to be untouchable

    Doesn't Recommend
    No opinion of CEO
  6. 1 person found this helpful  

    Fast pace but with lots of internal barriers to getting things done

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quest Diagnostics full-time (more than 5 years)

    Pros

    potential for personal growth
    depending on situation there can be good work life balance in terms of flexibility in where you work
    benefits focused on personal wellness are good

    Cons

    culture tends towards silo'd behaviors but collaboration is critical
    sometimes frantic pace for inexplicable reasons causing need for nights and weekend work
    personal development / training function is weak; little investment in employees
    cultural change desired; but insufficiently reinforced
    lack of strategic direction guiding decisions

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Good job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specimen Technician in Denver, CO
    Former Employee - Specimen Technician in Denver, CO

    I worked at Quest Diagnostics full-time (more than 3 years)

    Pros

    I enjoyed the people I worked with and the work flow routine. There were no quotas when I worked there though.

    Cons

    The pay was much lower than their competitors and, in the end, they went through layoffs when they lost contracts.

    Advice to ManagementAdvice

    Raise wages and benefits for employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Needs Help

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Valencia, CA
    Current Employee - Anonymous Employee in Valencia, CA

    I have been working at Quest Diagnostics full-time

    Pros

    Large company, health benefits are good

    Cons

    Poor Management, antiquated systems, very little career development

    Advice to ManagementAdvice

    Bring in new talent, too many complacent employees with no career advancement

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Experience working at Quest Diagnostics was great until new CEO came along.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Desk Analyst in Norristown, PA
    Current Employee - Service Desk Analyst in Norristown, PA

    I have been working at Quest Diagnostics full-time (more than 5 years)

    Pros

    No great reasons to work here anymore. Everyone is being laid off.

    Cons

    Current CEO does not care about quality of work therefore the customers suffer.

    Advice to ManagementAdvice

    None

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    worked on this company for 26 years.

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clinical Laboratory Scientist I in Cypress, CA
    Former Employee - Clinical Laboratory Scientist I in Cypress, CA

    I worked at Quest Diagnostics full-time (more than 10 years)

    Pros

    benefits and co workers are very nice

    Cons

    company values,integrity.focus.training to different section,time off

    Advice to ManagementAdvice

    I like the management overall.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Not a "career", just a "job"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medical Technologist I in Chantilly, VA
    Current Employee - Medical Technologist I in Chantilly, VA

    I have been working at Quest Diagnostics full-time (more than 3 years)

    Pros

    Room for personal growth after more than 2 years. May eventually get better in the laboratory itself.

    Cons

    Pay low for amount of work expected.

    Recommends
    Neutral Outlook
    Disapproves of CEO

Quest Diagnostics Photos

Tucker facility

+ Add Photo

Work at Quest Diagnostics? Share Your Experiences

Quest Diagnostics

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.