Quest Diagnostics Reviews

Updated July 29, 2015
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732 Employee Reviews

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  1. Phlebotomist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quest Diagnostics full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good pay to keep you on board.

    Cons

    It's a modern day corporate sweat shop. It's all about production numbers. They want to keep patient wAit times down and overtime. Upper management has no clue on what goes on in the PSC environment. Maybe things would be better if their collection sites were set up better to process people through quicker and because there are some many variables in blood collections, sites can't consistently keep wait times down. Overtime is going to happen. When patients come in ten to mins before closing and it takes 40 minutes to process their blood for shipment, your going to have overtime.

    Advice to Management

    Close sites 30 mins earlier. It would cut overtime tremendously. Also. Modify sites to function better and HIPPA laws can't be violated.


  2. Great opportunities but we don't strategize enough against competition

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Women's Health Specialist in Houston, TX
    Current Employee - Women's Health Specialist in Houston, TX

    I have been working at Quest Diagnostics full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Management, executive leadership, benefits, company car and PTO. Innovative and lots of change

    Cons

    Work-life balance sucks. Too much time spent on call logs and precall plans that don't generate business. Too much "box checking". Phone allowance cut. Specialty reps in certain divisions aren't treated as such. No support and not enough money invested in certain franchises that generate the bulk of the business

    Advice to Management

    Invest in your speciality franchises outside of neurology and infectious disease. The bread and butter departments are suffering. fierce competition is eating our lunch and we have ZERO action plans against them. Overall, it doesn't provide an atmosphere employees want to stay in when they are losing business for factors we can't control yet held to those budgets. Something has to be done before we lose market share hand over fist!


  3. Phlebotomist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Phlebotomist II in Feasterville Trevose, PA
    Former Employee - Phlebotomist II in Feasterville Trevose, PA

    I worked at Quest Diagnostics (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Many units available. Nice benefits available. Not a hard job at all.

    Cons

    No room for advancement. Never get a raise. Even the best employees

    Advice to Management

    No advancement


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  5. Mobile Nursing Home Phlebotomist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mobile Nursing Home Phlebotomist in Morrisville, NC
    Current Employee - Mobile Nursing Home Phlebotomist in Morrisville, NC

    I have been working at Quest Diagnostics part-time (More than 3 years)

    Recommends
    Recommends

    Pros

    Awesome quality work , awesome patient service

    Cons

    No chance of growth for part time


  6. Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quest Diagnostics full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There is a lot of diversity and comfortable atmosphere with good people to work with. Company is leading in its industry. Always work to do and new projects on the pipeline Vacation days and benefits are good Lots of long term employees

    Cons

    Work life balance varies from department to department. Action on mbos and development of goals could use improvement Pay increases are minimal

    Advice to Management

    Make sure you treat you employees individually and if they are good try to accommodate what they need because they are willing to work for you and work hard too.


  7. Phlebotomy Services

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Phlebotomist in Lovelace, NM
    Former Employee - Phlebotomist in Lovelace, NM

    I worked at Quest Diagnostics

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Employees worked with very nice and professional.

    Cons

    Company needs to be appreciate their employees.

    Advice to Management

    Provide the Hours and work needed by the employees to continue their employment.


  8. good company to work with

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in Columbia, MD
    Former Employee - Financial Analyst in Columbia, MD

    I worked at Quest Diagnostics

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good money and benefits here

    Cons

    No room for growth in here

    Advice to Management

    None from me right now


  9. Its worth it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Phlebotomist in South Ozone Park, NY
    Current Employee - Phlebotomist in South Ozone Park, NY

    I have been working at Quest Diagnostics (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company as great benefits

    Cons

    No pension. Only 401, stock shares

    Advice to Management

    n/a


  10. Clinical Trials

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Valencia, CA
    Former Employee - Anonymous Employee in Valencia, CA

    I worked at Quest Diagnostics (Less than a year)

    No opinion of CEO
    No opinion of CEO

    Pros

    I enjoyed most of my coworkers and the work was interesting

    Cons

    It was very difficult to learn from others due to how busy everyone was

    Advice to Management

    Have a larger staff so not everyone is strained or delegate work a little more evenly


  11. Benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Systems in West Hills, CA
    Former Employee - Client Systems in West Hills, CA

    I worked at Quest Diagnostics

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Insurance, vacation, 401k plan.

    Cons

    Some managers are in the wrong business. I had one yell at me for no reason. It went south went Quest bought Unilab.

    Advice to Management

    Work with the employee more and less with the corporation.



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