Quest Diagnostics Reviews

Updated April 19, 2015
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Employee Reviews

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  1. Helpful (1)

    The best company ever!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Quest Diagnostics full-time (more than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits. Lots of focus on the patient and employees

    Cons

    Going thru some recent changes.

    Advice to Management

    Keep your eye on the ball

  2. Helpful (2)

    Overall good experience working for Quest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Processing Group Lead in Auburn Hills, MI
    Former Employee - Processing Group Lead in Auburn Hills, MI

    I worked at Quest Diagnostics

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Excellent salary and benefits. 401k company match 100% up to 6%. 15% of hourly wage for third shift. Good health benefits. Yearly bonus based on gross salary tied to company profits. Yearly health fair, free for employee & spouse, deduction from your bi-weekly health payments if you maintain certain health criteria. 8 weeks of vacation per year.

    Cons

    Laboratory in Michigan going through major downsizing due to work being sent to Chicago. Large staff reduction that has been going on for the last 2 years, skeleton staff left in lab that will probably be closing.

    Advice to Management

    Processing managment did not know how to do the jobs that they managed. Never received any support. While lab has been downsizing, they will not share any company information with the department. I was severed with no notice even after being told we would receive 2 weeks notice.

  3. Helpful (1)

    Management is totally out of touch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quest Diagnostics

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Benefits and pay are ok

    Cons

    The workload is not balanced

    Advice to Management

    Spend a day in our shoes

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  5. Helpful (2)

    Steady Decline

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Auburn Hills, MI
    Former Employee - Anonymous Employee in Auburn Hills, MI

    I worked at Quest Diagnostics full-time (more than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    They had great benefits until Obama Care. Vacation time was very liberal and they match 5% for 401k. I enjoyed the people I worked with.

    Cons

    After Rusckowski took over as CEO it became so difficult to work there he decided to go to a regional lab concept and reduced the work force in a lot of cities. It is so" Money Centered" that the patients and employees don't matter anymore. We were walking on eggshells not knowing who was going to get cut next. The regional labs are so overwhelmed that they can't keep up with the demand.

    Advice to Management

    "You don't build a business you build People and then the People build the business". This has been on a steady decline. Value your employees and treat them better than just a number for the all mighty dollar. Remember we are people too. Patients are suffering because employees don't care anymore.

  6. Helpful (1)

    I received excellent experience working in their labs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Phlebotomist in Huntington Station, NY
    Current Employee - Phlebotomist in Huntington Station, NY

    I have been working at Quest Diagnostics full-time (more than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good Salary, great hours, offers overtime

    Cons

    Management is HORRIBLE, never get out on time, and you have to do all te temps work. They cant do anything but venipuncture

    Advice to Management

    Please speak to your employees, PCS management isn't always fair....

  7. Very happy. Excellent benefits although we have had a Healthcare change.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quest Diagnostics

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Benefits, even though we have a set schedule the management is very flexible as long as an employee does not abuse.

    Cons

    I really don't have any cons except for the health care change
      When health care goes up in reality you are taking a cut in pay.

    Advice to Management

    N/A

  8. Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quest Diagnostics full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Growth is a great thing within the company. If you see yourself moving up then Quest is the right place for you.

    Cons

    I don't have an cons really. Quest was recognized as the best place to work multiple years. That speaks volumes

    Advice to Management

    N/a

  9. Helpful (1)

    Great place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Phlebotomist
    Current Employee - Phlebotomist

    I have been working at Quest Diagnostics

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great training program. Good people to work with

    Cons

    Too large of a corp. branches get lost in translation

  10. Helpful (2)

    Management makes the job hard to deal with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quest Diagnostics

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Health insurance, education assistance, co-workers

    Cons

    Upper management show favoritism, are biased, and care more about money than quality. If you don't know someone it's hard to move up.

    Advice to Management

    Stop being so cut throat and deceitful.

  11. Working for Quest Diagnostics for over 10 years and would recommend working here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coordinator
    Current Employee - Coordinator

    I have been working at Quest Diagnostics full-time (more than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Unlimited opportunities for growth if you have the right attitude. Great benefits. Annual Bonus.

    Cons

    May find yourself doing a lot more than your manager but getting paid a lot less. Hours not flexible so work-life balance can be challenging. No raises past few years.

    Advice to Management

    Leadership needs to adapt to the new more productive Quest culture and also chip in and work harder. Lead by example.

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Tucker facility

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