Quest Software

  www.quest.com
  www.quest.com

Quest Software Reviews

Updated November 10, 2014
Updated November 10, 2014
150 Reviews
3.4
150 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Quest Software Chairman and Chief Executive Officer Michael S. Dell
Michael S. Dell
20 Ratings

Review Highlights

Pros
  • Work/life balance is good if you decided not to evolve in the company (in 6 reviews)

  • Great work environment, every one seemed to care about each other and took the time to talk things through (in 9 reviews)


Cons
  • Lot of dead weight middle management (in 6 reviews)

  • Senior management is convinced that money is not important at all for engineers (in 6 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Great company made up of great people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quest Software full-time (more than 10 years)

    Pros

    Dynamic, fast-paced environment. Sense of family amongst employees.

    Cons

    As in most companies growing fast, too much to do and too little time.

    Recommends
    Approves of CEO
  2.  

    Now owned by Dell...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Engineer in New York, NY
    Current Employee - Systems Engineer in New York, NY

    I have been working at Quest Software full-time (more than 10 years)

    Pros

    Was a good working environment with great coworkers, but company decided to go private and instead was acquired by Dell (going from 4,000 employees to 110,000). Overall benefits were inline with the industry.

    Cons

    Company was acquired by Dell. Since it's now Dell, all corporate policies and benefits are inline with Dell's. Best Quest people are already moving on.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Big company, too much management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Salt Lake City, UT
    Former Employee - Senior Software Engineer in Salt Lake City, UT

    I worked at Quest Software full-time (more than 3 years)

    Pros

    Lots of products and diversity. Some room for growth. Really strong QA teams.

    Cons

    Too much management. Management doesn't understand software development. Executives make sure employees know they are replaceable. Pay for most people was below industry average.

    Advice to ManagementAdvice

    Get get developers and don't treat them like crap. That's if you still care about software after being sold to Dell.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Challenging and educating, but management are not professional, nor "HR- compliant", abusive and negative work environs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Somewhere In Support
    Current Employee - Somewhere In Support

    I have been working at Quest Software full-time (more than an year)

    Pros

    Versatile support environment. Challenging and educational environment. You can be exposed to a wide array of products and solutions.

    Cons

    Training and ongoing education is a joke at best. New hire training for some products consist of a sales-y powerpoint that explains nothing about the product or its nuts and bolts.

    Unreported layoffs and downsizing in recent months. Middle to upper management do not have a clue what front-line managers are doing in affiliate offices. A manager in an affiliate office was known to be sexually, verbally, and physically harassing and abusive to his employees, and was reported to several of his direct managers. The response from upper management was to stick their heads in the sand, pretend that the problem did not exist.

    Management does not have a true Open Door policy and will actively gossip about fellow managers and employees and going so far as to joke that "there is no such thing as a real Open Door" in any organization.

    When Dell Ethics became involved, fired several senior resources that had reported these issues to management, including the acting technical lead for the affiliate site. Although that manager was let go a few weeks later, the damage was done, as the onsite lead was no longer there and moral took a serious hit.

    Advice to ManagementAdvice

    Listen to your employees.
    Develop and implement a real Open Door policy before you are hit with a major law suit.
    Don't treat employees like pawns in a game.
    Develop and maintain a consistent product.
    Invest in training and ongoing education.

    Doesn't Recommend
    Approves of CEO
  6.  

    Quest had a well rounded group of employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Remote, OR
    Former Employee - Marketing in Remote, OR

    I worked at Quest Software full-time (more than 3 years)

    Pros

    Quest promoted work life balance. Encouraged employees to push the envelope to be creative.

    Cons

    Once acquired by Dell lots of fire-drills for reports, marketing updates. Added to the heavy work load can be extremely frustrating. Cost cutting activity make it difficult to make goals for the business.

    Advice to ManagementAdvice

    Morale was low and it appeared that management had no interest in fixing it. The attitude was do more with less and deal with it.

    Recommends
  7.  

    Good at identifying acquisition targets, not much else

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Engineer in Austin, TX
    Former Employee - Technical Support Engineer in Austin, TX

    I worked at Quest Software full-time (more than an year)

    Pros

    Fresh fruit and K-cup coffee in the breakrooms.

    Cons

    Pervasive mediocrity interrupted by pockets of shocking incompetence. Aggressive acquisitions are followed by layoffs and malign neglect. Executives who manage products and divisions into the ground are rewarded with promotions. You may search in vain for evidence of leadership or vision.

    Advice to ManagementAdvice

    They managed to get acquired by Dell for what looks like a nice sum, so clearly they don't need my advice.

    Doesn't Recommend
    Disapproves of CEO
  8. 1 person found this helpful  

    Some good people, some good promise, but very little execution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Account Manager
    Former Employee - Territory Account Manager

    I worked at Quest Software full-time (more than 3 years)

    Pros

    Quest is now part of Dell Software Group, the future of Dell, so there is some security if you are on the right product team for the future. Some very good people in the right places. Some very good products in the right places. Some perks, good benefits, decent pay. Annual sales kickoff in Vegas doesn't hurt either.

    Cons

    Pay / total comp / benefits are below industry peers, especially the smaller faster growing competition. Dell is not willing to get competitive because there are 200 resumes waiting to fill your spot for less pay. I left for a much smaller competitor for a lot more money and flexibility.
    Lot of dead weight middle management. Lot of layers. Lot of dead weight bottom level sales people and long-time Quest (or acquisition) employees that should have been cut ages ago. Which means that top people could be compensated and treated better if you cut the fat and focused. Products take way too long to improve and launch new releases. Way behind industry trends and innovations.

    Advice to ManagementAdvice

    Pay your people, treat your best people well, or risk losing them all and having a team of mediocre players. Cut all the layers, all the internal BS and processes and legacy systems, get modernized.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Great company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounts Receivable in Aliso Viejo, CA
    Former Employee - Accounts Receivable in Aliso Viejo, CA

    I worked at Quest Software full-time (more than an year)

    Pros

    Prior to the Dell buyout. I enjoyed it. A lot of in-place policies and procedures. Established. Free fruit, coffee, tea, etc.

    Cons

    Typical company politics within a mid size company.

    Advice to ManagementAdvice

    Encourage and implement more company interaction between departments.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great Working Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Aliso Viejo, CA
    Former Employee - Anonymous Employee in Aliso Viejo, CA

    I worked at Quest Software full-time (more than 3 years)

    Pros

    All of the Corporate Headquarter Departments worked great with one another. It was a great place at one time.

    Cons

    There were many changes and not all were good.

    Advice to ManagementAdvice

    Making it feel like a start-up again

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quest Software full-time

    Pros

    Nice team
    Good learning
    Flexible timings
    Nice work culture

    Cons

    No Cons as such as per my opinion

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