Quest Software Reviews

Updated June 24, 2015
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3.4
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Approve of CEO
Quest Software Chairman and Chief Executive Officer Michael S. Dell
Michael S. Dell
21 Ratings

Pros
  • Pay and work life balance are good and each employee is treated as an individual (in 6 reviews)

  • Great work environment, every one seemed to care about each other and took the time to talk things through (in 9 reviews)

Cons
  • Once acquired by Dell lots of fire-drills for reports, marketing updates (in 4 reviews)

  • Lot of dead weight middle management (in 6 reviews)

More Pros and Cons

153 Employee Reviews

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  1. Office Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Manager in Reston, VA
    Former Employee - Office Manager in Reston, VA

    I worked at Quest Software full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The best company to work for;
    Family-like atmosphere
    The board cared about their employees
    401k match

    Cons

    The company was purchased by Dell


  2. Great environment to work in

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quest Software full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Working at Quest was great, the work environment always felt like you appreciated in your day to day activities and felt like you were contributing to the company overall.

    Cons

    Sometimes the sales and executive team were missing the big picture from a individual product perspective when trying to suggest product changes / improvements.

    Advice to Management

    Most of the management was willing to listen and understand the challenges, now that Quest is part of Dell the bigger picture is often missed.


  3. customer service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Henderson, NV
    Current Employee - Customer Service in Henderson, NV

    I have been working at Quest Software

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Pay check on time..the event coordinator keeps things festive but doesn't receive credit

    Cons

    No raises!!!!!!! At all after a year

    Advice to Management

    Pay more and quality people will stay!!!


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  5. A great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quest Software full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Quest Software offered me a number of opportunities that i appreciate. If you looked for ways to expand your horizons and were not afraid to work hard, the opportunities were there to rise within the rank.

    Cons

    Sometimes there was a bit of a good ole boys network there. This is fine if you're part of it but if you're not, you'll notice opportunities going to others for reasons that can only be explained by giving them to their friends.

    Advice to Management

    Too bad you sold to Dell but I'm sure it was the right business move at the right time.


  6. Great company/culture with a lot of on-going changes...Well on their path to either finding or losing their way.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Named Account Manager
    Current Employee - Named Account Manager

    I have been working at Quest Software

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    - Good work/life balance...
    - Extremely competitive products in select areas
    - The Dell name opens a lot of doors

    Cons

    - Has been going through some growing pains since being acquired
    - Hardware and software sales are completely different

    Advice to Management

    - Try not to force a hardware/margin-focused culture on software sales professionals


  7. Now owned by Dell...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer in New York, NY
    Current Employee - Systems Engineer in New York, NY

    I have been working at Quest Software full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Was a good working environment with great coworkers, but company decided to go private and instead was acquired by Dell (going from 4,000 employees to 110,000). Overall benefits were inline with the industry.

    Cons

    Company was acquired by Dell. Since it's now Dell, all corporate policies and benefits are inline with Dell's. Best Quest people are already moving on.


  8. Helpful (1)

    Great company made up of great people!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quest Software full-time (More than 10 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Dynamic, fast-paced environment. Sense of family amongst employees.

    Cons

    As in most companies growing fast, too much to do and too little time.


  9. Helpful (1)

    Big company, too much management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Salt Lake City, UT
    Former Employee - Senior Software Engineer in Salt Lake City, UT

    I worked at Quest Software full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Lots of products and diversity. Some room for growth. Really strong QA teams.

    Cons

    Too much management. Management doesn't understand software development. Executives make sure employees know they are replaceable. Pay for most people was below industry average.

    Advice to Management

    Get get developers and don't treat them like crap. That's if you still care about software after being sold to Dell.


  10. Helpful (2)

    Challenging and educating, but management are not professional, nor "HR- compliant", abusive and negative work environs.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Somewhere In Support
    Current Employee - Somewhere In Support

    I have been working at Quest Software full-time (More than a year)

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Versatile support environment. Challenging and educational environment. You can be exposed to a wide array of products and solutions.

    Cons

    Training and ongoing education is a joke at best. New hire training for some products consist of a sales-y powerpoint that explains nothing about the product or its nuts and bolts.

    Unreported layoffs and downsizing in recent months. Middle to upper management do not have a clue what front-line managers are doing in affiliate offices. A manager in an affiliate office was known to be sexually, verbally, and physically harassing and abusive to his employees, and was reported to several of his direct managers. The response from upper management was to stick their heads in the sand, pretend that the problem did not exist.

    Management does not have a true Open Door policy and will actively gossip about fellow managers and employees and going so far as to joke that "there is no such thing as a real Open Door" in any organization.

    When Dell Ethics became involved, fired several senior resources that had reported these issues to management, including the acting technical lead for the affiliate site. Although that manager was let go a few weeks later, the damage was done, as the onsite lead was no longer there and moral took a serious hit.

    Advice to Management

    Listen to your employees.
    Develop and implement a real Open Door policy before you are hit with a major law suit.
    Don't treat employees like pawns in a game.
    Develop and maintain a consistent product.
    Invest in training and ongoing education.


  11. Quest had a well rounded group of employees.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Remote, OR
    Former Employee - Marketing in Remote, OR

    I worked at Quest Software full-time (More than 3 years)

    Recommends
    Recommends

    Pros

    Quest promoted work life balance. Encouraged employees to push the envelope to be creative.

    Cons

    Once acquired by Dell lots of fire-drills for reports, marketing updates. Added to the heavy work load can be extremely frustrating. Cost cutting activity make it difficult to make goals for the business.

    Advice to Management

    Morale was low and it appeared that management had no interest in fixing it. The attitude was do more with less and deal with it.



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