Quest Software Reviews

Updated July 10, 2015
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154 Employee Reviews

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  1. Helpful (1)

    Great Place to learn, but no room for advancement

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in Buffalo Grove, IL
    Current Employee - Technical Support Engineer in Buffalo Grove, IL

    I have been working at Quest Software

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good place to learn virtualization technology, pretty laid back support group. Reimbursement for approved certification like VCP, and MCSE.

    Cons

    Have been working here for three years, recieved 3% raised, which was pretty much nullified by furlough for two of the three years working here. So far Q1 2012, I've seen layoffs in my department, and no furloughs yet. Also, my department is very numbers driven, and heavy on customer satisfaction. The support role is more of a customer service role, than a technical/engineering role.

    Advice to Management

    Be more visible and do a better job of communicating changes to the team.


  2. Unique place trying to balance culture with growth

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Aliso Viejo, CA
    Former Employee - Anonymous Employee in Aliso Viejo, CA

    I worked at Quest Software

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The leadership teams cares a lot about the culture feeling like a small company. They want people to have fun and be very proud of working for them.

    Cons

    Didn't get a lot of communication on leadership changes. Would have like to have more formal reviews of my performance to see if I could move up, and if not, what could I work on.

    Advice to Management

    I know it's hard because you guys are so busy, but would be good to hear from the leaders mroe frequently.


  3. Helpful (4)

    Used to be Awesome

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Operations Manager in Dublin, OH
    Former Employee - Marketing Operations Manager in Dublin, OH

    I worked at Quest Software

    Recommends
    Disapproves of CEO
    Recommends
    Disapproves of CEO

    Pros

    The people I worked with on a day-to-day basis were some of the most professional and inspiring co-workers I have ever had. There was a true sense of team and everyone working to the same goal.

    Cons

    The harsh economy has made Quest Software a difficult place to work if you don't live in California. Communication out of corporate was sparse and often just rumors; people will make stuff up if they aren't given direction. Pressure at the top to increase performance works downhill. Forced-vacations with little notice to employees does not encourage loyalty to a workforce already trying to do more with less.

    Advice to Management

    Stop whipping the worker bees and look to the people who are supposed to making the big decisions for why you aren't performing why you used to. The top executives "let go" senior managers who used to question how things were getting done. And now things aren't getting done at all. Maybe top executives NEED someone to question them even if they don't like it.


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  5. Helpful (1)

    Great place to set up shop

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Aliso Viejo, CA
    Current Employee - Anonymous Employee in Aliso Viejo, CA

    I have been working at Quest Software

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Pretty relaxing place to work. All-around competent people. Doesn't skimp on technologies and tools to get the job done. Fresh fruit. Very nice office space, plenty of lounge areas.

    Cons

    Some of the long-timers are downers and have a certain fear of management in them that prevents them from innovating. Or perhaps they just sucked in the first place and are still around for some reason... I never understand why all the incoming fruit is never ripe when they come in yet it'll be all gone by Tuesday. I think people are just stock-piling fruit for when they get ripe the following week. Dang you hoarders!

    Advice to Management

    Can there be more performance based incentives for non-sales people?


  6. Helpful (1)

    Software Company frequently changing business organization; keep buying small software companies

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Aliso Viejo, CA
    Former Employee - Anonymous Employee in Aliso Viejo, CA

    I worked at Quest Software

    No opinion of CEO
    No opinion of CEO

    Pros

    People are nice in general. Work time can be flexible if you are in R&D. West Coast casual, but IT best-in-class organization. It would be good if you are engineers.

    Cons

    Company keep buying small software companies; often organization change. Integration after the company purchase seems to be challenging to senior management; it is like different small companies among different product teams. The limit of number of vacation days is lower than average. Stock option availability to engineers (even if senior developers) seem to be limited.

    Advice to Management

    Benefit should be able to be considered and updated if the company would like to keep efficient employees/engineers.


  7. Helpful (1)

    Well-run place to work for software developers, but not necessarily inspiring

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Aliso Viejo, CA
    Former Employee - Software Engineer in Aliso Viejo, CA

    I worked at Quest Software

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Good portfolio of core software products (mostly through acquisition). Aliso Viejo headquarters is a great location away from the comparative urban mess of places like Irvine, where many OC high-tech companies reside.

    Cons

    Insufficient due diligence performed on some acquired products. It is better to write from scratch than acquire software with internal design problems that are almost impossible to fix.


  8. Helpful (3)

    Incompetent people in management

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Aliso Viejo, CA
    Former Employee - Software Engineer in Aliso Viejo, CA

    I worked at Quest Software

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Casual work env, decent benefits

    Cons

    Absolutely no scope for promotions, Management (middle level, senior) dont listen to suggestions or changes. Poor communication - most of the IT jobs are dead-end jobs...

    Advice to Management

    Listen to your employees.. They have a lot more to say (Grass root level)


  9. Helpful (5)

    Glad when it was over

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Irvine, CA
    Former Employee - Software Developer in Irvine, CA

    I worked at Quest Software

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Quest has a nice facility an historically a lot of nice perks for employees. Some great co-workers

    Cons

    Sr. Management cares very little about the welfare or morale of employees. There is a great deal of immaturity and inappropriate behavior allowed in the workplace.


  10. Helpful (6)

    No upward mobility at all.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Aliso Viejo, CA
    Former Employee - Anonymous Employee in Aliso Viejo, CA

    I worked at Quest Software

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    1. You will learn a lot and collaborate with team members to resolve difficult "fun" cases. 2. Relaxed dress code and free fruit in the kitchen. 3. Nice and knowledgeable co-workers. 4. Close to freeways.

    Cons

    1. Not good pay or benefits. 2. Very small pay increases, if any, even to top performers. 3. Always putting out fires and severly under-staffed. 4. Low morale. 6. Furloughs for employees but senior management keeps spending cash on aquisitions and gaudy events for sales force.

    Advice to Management

    Current employees hold more value than the aquisitions you're drooling about so give them a proper yearly increase. If you can't factor in inflation, call volume, difficulty of cases, etc., find someone who can. There are a lot of hard workers at Quest Software and they deserve to be compensated too not just your sales force. One final thought, there is no upward mobility there so start at the bottom and see where you can go - best case scenario you'll end up jumping into another group, that's not upward mobility.


  11. Stressful at times, but you work with some of the best people in the industry

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Aliso Viejo, CA
    Former Employee - Anonymous Employee in Aliso Viejo, CA

    I worked at Quest Software

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The people makes a company, and at Quest there are some very smart people that are not only good at what they do, but compassionate, fun, and just overall good people. And this isn't just the grunts, there are some really good people in management as well

    Cons

    The company is made of a hodge podge of acquired companies, trying to integrate all the different acquisitions is impossibly difficult, especially with each acquisition comes management changes and the cultures of each acquired company is different. In the end there's more diverging directions due to each business unit having their own agendas.

    Advice to Management

    Can't say there's anything wrong with management even though I don't work there anymore. Any problem Quest faces has far more to do with integration of the business units. The sooner the leaders of each unit realize that there's more to gain for collaboration the better off the company will be.



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