Questar Assessment

  www.questarai.com
  www.questarai.com

Questar Assessment Reviews

Updated December 15, 2014
Updated December 15, 2014
43 Reviews
3.1
43 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jamie Candee
19 Ratings

Employee Reviews

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  1. 2 people found this helpful  

    Challenging and rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Department in Apple Valley, MN
    Current Employee - Operations Department in Apple Valley, MN

    I have been working at Questar Assessment full-time (less than an year)

    Pros

    Good compensation, convenient location, friendly work environment, contributions are acknowledged and appreciated

    Cons

    Challenges in adjusting to a smaller and new staff to complete existing and new projects.

    Advice to ManagementAdvice

    Lowering health insurance costs.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Good luck to all of those "good eggs" that stayed!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Questar Assessment full-time

    Pros

    I'm drawing a blank from my personal experience. I heard that they have a lounge now, so that's like totally cool.

    Cons

    I had to wait a while to try writing this review after reading Glassdoor's policy against ranting and venting. I needed months out of the turmoil to get my head straight and find a way to write a review that is 100% a truthful accounting of MY personal experience.

    I went from a job I really liked with a team that I enjoyed to the worst job I've had in my career within two months of the CEO's appointment of my new department head. We went from being led by people who really understood our processes and the time required for successful work to people who wanted to throw garbage at every opportunity. The amount of work they expected on an on-going basis was beyond out of control and everyone on my team was struggling to make it day-to-day. We all voiced the immediate need for more staff to keep up with the dramatically increased demand and were told in no uncertain terms that we would need to suck it up.

    But it turns out that I didn't need to suck it up. I needed to leave. And it's not because I wasn't dedicated. I worked holidays and weekends, and was online in the middle of the night trying to make it work. So, to those reviewers who claim to be good eggs, I'm not a bad egg...I'm just smart enough to realize that no job is worth being as miserable as Questar made me.

    One more thing -- before things got to the breaking point, we were instructed (through trickle down messaging, so it never came to us from the lips of the CEO herself) that we should all be writing glowing reviews of the company on Questar. I sort of think that maybe just making the company a better place to work would have had the same end result. Instead, the rating has gone down and down and down.

    Advice to ManagementAdvice

    Any advice I could offer up would fall on deaf ears. Management DOES NOT CARE about what former or, from all evidence, current employees think about their methods and the environment that they are creating. And that really is a shame.

    Doesn't Recommend
    Negative Outlook
  3. 1 person found this helpful  

    Getting in on the growth.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Questar Assessment full-time (more than 5 years)

    Pros

    Right now the best thing about working at Questar is the positive changes the CEO and Executive Leadership Team are implementing. Lots of new opportunities for employees and the company as a whole. Good people to work with.

    Cons

    Benefits could be better. Change is hard...but rewarding in the end.

    Advice to ManagementAdvice

    Hire more staff!!!!!!

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Moving in the right direction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Individual Contributor in Apple Valley, MN
    Current Employee - Individual Contributor in Apple Valley, MN

    I have been working at Questar Assessment full-time (more than 3 years)

    Pros

    Restructure this summer was very much needed. Remaining staff agrees that those left standing are the ones who were most committed, hard working, and optimistic/positive. Still some remaining bad eggs that need to go. Why they stay when they "hate" their jobs so much baffles me. Just leave, we don't need your negativity to bring us down. CEO is working fast to fix issues that were here when she came in. We've actually seen improvement in the last 6-9 months. How many CEO's do you know that actually follow through with what they say they are going to do? Good mix of managers and non-managers.

    Cons

    The benefits are expensive and limited. Review process is inconsistent, some employees get reviews and others don't. I guess that is the responsibility of the supervisor, but some supervisors don't seem to care.

    Advice to ManagementAdvice

    Really pay attention to your employees and weed out the negativity. Dump the dead weight.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 4 people found this helpful  

    Good people, bad work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Assurance
    Former Employee - Quality Assurance

    I worked at Questar Assessment as a contractor (more than an year)

    Pros

    My coworkers were very helpful to me as a new employee. The work was challenging, and I learned a lot about standardized tests. I also learned lots of random trivia from reading passages.

    Cons

    Deadlines were often rushed, some clients were very difficult to work with, and the process of developing questions meant that errors sometimes had to be left uncorrected to avoid tampering with longitudinal data. Not a very rewarding job, and low job security.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 5 people found this helpful  

    Couldn't leave less than One Star

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Apple Valley, MN
    Current Employee - Supervisor in Apple Valley, MN

    I have been working at Questar Assessment full-time (more than 8 years)

    Pros

    A few remaining dedicated workers that want to do the right thing, other than that all new hires that have not one clue.

    Cons

    CEO hired all of her own Senior team from outside, not an unusual move. A few individuals were elevated from within. Makes it look like she hired her friends to be her yes men. Six figure salaries that bring nothing to the table from what we can see. Major reduction of knowledgeable staff forces remaining groups to pick up work that we are struggling to stay afloat on. Feels like we are sinking fast heading into a busy time of the year for the group that was let go.
    Remaining talent seems to be jumping ship or looking.
    CEO came in touting transparency, and open communications... still waiting. Health benefits are terrible, hoping that changes but won't hold our breath.

    Advice to ManagementAdvice

    Admit you made an error in judgement on some crucial decisions in the last six months and try to rectify them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 5 people found this helpful  

    A Terrible Waste

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Apple Valley, MN
    Current Employee - Anonymous Employee in Apple Valley, MN

    I have been working at Questar Assessment full-time (more than 5 years)

    Pros

    This is a fairly nice building, and I have some very conscientious co- workers.

    Cons

    The new management team has very, very little experience. The CTO was let go last week, and another of our experts was let go today. What is the CEO afraid of...that the experienced people are on to her? From what I can tell, she is hiring her friends...people that won't question her. Whatever...I am looking to get out before this company folds. I wouldn't be surprised if the CEO is too.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 4 people found this helpful  

    Company is going in the wrong direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Questar Assessment full-time

    Pros

    It still has dedicated people

    Cons

    All new upper management, with no experience.

    Advice to ManagementAdvice

    Be practical.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Going places

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Questar Assessment full-time (more than 3 years)

    Pros

    The company is redeveloping itself so it can continue to thrive and be an education industry leader.

    Cons

    A lot of change is taking place at this time.

    Advice to ManagementAdvice

    Continue to be transparent.

    Neutral Outlook
    Approves of CEO
  11. 3 people found this helpful  

    Superb group of individuals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Publication in Brewster, NY
    Current Employee - Publication in Brewster, NY

    I have been working at Questar Assessment full-time

    Pros

    Smaller than competitors, so there is more opportunity to branch out into other parts of the business.

    Cons

    Smaller than competitors, so it is harder for it to compete in a shrinking market.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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