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Quicken Loans
3.2 of 5 163 reviews
www.quickenloans.com Detroit, MI 1000 to 5000 Employees

Quicken Loans Reviews

Updated Jun 17, 2013
All Employees Current Employees Only

3.2 163 reviews

                             

78% Approve of the CEO

Quicken Loans CEO Bill Emerson

Bill Emerson

(119 ratings)

54% of employees recommend this company to a friend
163 Employee Reviews
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Excellent place to work

Escrow Analysis Intern (Current Employee)
Detroit, MI

I have been working at Quicken Loans as an intern for less than a year

Pros-Good opportunities to grow in the company
-Good atmosphere for work
-Not cut-throat like other places I have heard of
-Your opinion matters

Overall it is just a great place to work and I get so much done while indulging in the friendly atmosphere.

ConsAt the moment I do not really have anything bad to say from my end. I see nothing wrong currently and whenever something is wrong you can address it at that time and it get fixed immediately within reason.

Advice to Senior ManagementJust keep doing what you are doing and create an environment that produces maximum efficiency.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Fun at work

Client Care Specialist (Former Employee)
Detroit, MI

I worked at Quicken Loans full-time for more than 3 years

Pros-Innovative culture
-Great team
-Isms set the standard

Cons-If you work on a particular team, it can be like working in a completely different company (usually not as good)

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Work life balance

Anonymous Employee (Former Employee)

I worked at Quicken Loans full-time for more than 3 years

ProsThey have a great training programs for their mortgage bankers and work hard to keep a lot of it in house.

ConsAll positions you WILL work over 60 hours a week. I don't know of anywhere in the company that doesn't. It is a very high stress environment and good luck having a life outside of there.

Advice to Senior ManagementRecognize the need for you "team members" to be present in their lives outside of work. To recruit and maintain the young talent pool understand that work is no longer the center of their life but a piece of the pie that makes up a complete life.

No, I would not recommend this company to a friend

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Work hard and play hardly

Operations Specialist (Former Employee)

I worked at Quicken Loans full-time for more than 3 years

ProsGood opportunity to get experience working for a well respected industry leader. Excellent pay and solid benefits, telecommuting, cash and spot bonuses, company trips.

ConsDifficult to get used to the long hours ,ever changing work environment, and gaging advancement potential. In some areas employee movement/turnover abounds. The company tries to set itself apart as a whole and distance itself from the usual ugly corporate image. This image however, rears it's ugly head more often than not depending on what work team you are assigned to.

Advice to Senior ManagementTreat employees as something more than just a production goal. There will always be an intern who can come in and work like a zombie to achieve high numbers but are they committed for the long run? Are these types of folks the best company asset? Not likely. Quantity over quality should not be the norm but it really is. There are things in place to allow team members to voice their opinion on improving the work environment, process efficiency etc. Too often egos and corporate red tape gets in the way from allowing this to happen. Upper management should be more aware of this.

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2 people found this helpful  

Great place to work and grind it out.

Mortgage Banker (Current Employee)
Scottsdale, AZ

I have been working at Quicken Loans full-time for more than a year

ProsGreat pay and work environment.

ConsNo work/life balance. Turn and burn employees.

Advice to Senior ManagementRelocate people within business if not performing to sales goals instead of letting them go.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Great Company

Presidents Club Banker (Current Employee)
Scottsdale, AZ

I have been working at Quicken Loans full-time for more than 3 years

ProsAwesome Culture, Great oppourtunity to move up the Ranks! Wonderful training

ConsIts sales, long hours and of course pressure to produce

Advice to Senior ManagementKeep up the good work.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Absolutely the best place I've ever worked!

Anonymous Employee (Former Employee)
Detroit, MI

I worked at Quicken Loans full-time for more than 8 years

ProsThe passion, commitment to client excellence, and sheer brilliance of everyone I worked with is second to none. I would absolutely refer this organization to anyone!

ConsThere are times when there was more opportunity than resources available to capitalize on it.

Advice to Senior ManagementKeep on truckin'!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Terrible Scheme

Mortgage Banker (Current Employee)
Cleveland, OH

I have been working at Quicken Loans full-time for less than a year

ProsGood people, young company, and sometimes got free tickets to Cavs games, good training

ConsWay too long of hours for little pay. If you are very good, you can make good money but the pay structure is hourly plus commission. Put in 70+ hours and anything over 40 hours is half pay. (yes that is half pay not time in a half). If it wasn't for the commission aspect, you would make less than minimum wage. Although they say you won't "cold call" anyone, you will call plenty of people that didn't mean to apply and/or have already been denied by a different Quicken Loans banker or said they don't want to be called anymore by Quicken Loans. If you don't get cussed out 3-4 times a day, you are not making the 40-60 calls required by the company (unless you have been there for a long time and you get all the good leads). Started in a training class of 20 and before the 1 year anniversary, there were 4 people left.

Advice to Senior ManagementFocus on your employees instead of churning and burning employees. Change the pay structure and get the correct people into the right management positions.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Unbelievable company, really on top of their stuff

Intern, In-House Entrepreneur (Former Employee)
Cleveland, OH

I worked at Quicken Loans full-time for less than a year

ProsThe best corporation I've worked with. They act young and work hard to be the best (especially technology wise). There should be no wonder why Dan Gilbert is so successful, he's an incredible leader. The small things that Dan and Bill (Emerson) try to instill in their employees really is the reason why QL stands out as an industry leader. I'm going to miss the punctuality of this company.

ConsI wish they had more offices outside of Detroit, otherwise I would never leave!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Culture is too much

Mortgage Banker (Former Employee)
Detroit, MI

I worked at Quicken Loans full-time for less than a year

ProsNice airy, colorful office space. Popcorn. Co-workers were great. Training was pretty good. The cafeteria was nice as well. Views from the offices were nice.

ConsLong, long hours. Micro-management. Too many huddles and group meetings. Hardly no one takes a lunch. I don't think I'm the sales type though. Only took the job because I needed one. Looking back, I should've applied for something in operations. Oh, I didn't like working downtown because of the parking. It just takes so much longer to get to your seat and clock-in. I hated having to clock in & out as well.

Advice to Senior ManagementSplit shifts should be implemented for banking and operations so that people can have a life outside of work.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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