Glassdoor is your free inside look at Quicken Loans reviews and ratings — including employee satisfaction and approval rating for Quicken Loans CEO Bill Emerson. All 163 reviews posted anonymously by Quicken Loans employees.
78% of the CEO
Bill Emerson
I have been working at Quicken Loans as an intern for less than a year
Pros – -Good opportunities to grow in the company
-Good atmosphere for work
-Not cut-throat like other places I have heard of
-Your opinion matters
Overall it is just a great place to work and I get so much done while indulging in the friendly atmosphere.
Cons – At the moment I do not really have anything bad to say from my end. I see nothing wrong currently and whenever something is wrong you can address it at that time and it get fixed immediately within reason.
Advice to Senior Management – Just keep doing what you are doing and create an environment that produces maximum efficiency.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-26 16:37 PDT
I worked at Quicken Loans full-time for more than 3 years
Pros – -Innovative culture
-Great team
-Isms set the standard
Cons – -If you work on a particular team, it can be like working in a completely different company (usually not as good)
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-29 20:36 PDT
I worked at Quicken Loans full-time for more than 3 years
Pros – They have a great training programs for their mortgage bankers and work hard to keep a lot of it in house.
Cons – All positions you WILL work over 60 hours a week. I don't know of anywhere in the company that doesn't. It is a very high stress environment and good luck having a life outside of there.
Advice to Senior Management – Recognize the need for you "team members" to be present in their lives outside of work. To recruit and maintain the young talent pool understand that work is no longer the center of their life but a piece of the pie that makes up a complete life.
No, I would not recommend this company to a friend
2013-04-22 11:55 PDT
I worked at Quicken Loans full-time for more than 3 years
Pros – Good opportunity to get experience working for a well respected industry leader. Excellent pay and solid benefits, telecommuting, cash and spot bonuses, company trips.
Cons – Difficult to get used to the long hours ,ever changing work environment, and gaging advancement potential. In some areas employee movement/turnover abounds. The company tries to set itself apart as a whole and distance itself from the usual ugly corporate image. This image however, rears it's ugly head more often than not depending on what work team you are assigned to.
Advice to Senior Management – Treat employees as something more than just a production goal. There will always be an intern who can come in and work like a zombie to achieve high numbers but are they committed for the long run? Are these types of folks the best company asset? Not likely. Quantity over quality should not be the norm but it really is. There are things in place to allow team members to voice their opinion on improving the work environment, process efficiency etc. Too often egos and corporate red tape gets in the way from allowing this to happen. Upper management should be more aware of this.
2013-04-12 03:17 PDT
2 people found this helpful
I have been working at Quicken Loans full-time for more than a year
Pros – Great pay and work environment.
Cons – No work/life balance. Turn and burn employees.
Advice to Senior Management – Relocate people within business if not performing to sales goals instead of letting them go.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-17 22:56 PDT
I have been working at Quicken Loans full-time for more than 3 years
Pros – Awesome Culture, Great oppourtunity to move up the Ranks! Wonderful training
Cons – Its sales, long hours and of course pressure to produce
Advice to Senior Management – Keep up the good work.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-12 20:46 PDT
I worked at Quicken Loans full-time for more than 8 years
Pros – The passion, commitment to client excellence, and sheer brilliance of everyone I worked with is second to none. I would absolutely refer this organization to anyone!
Cons – There are times when there was more opportunity than resources available to capitalize on it.
Advice to Senior Management – Keep on truckin'!
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-05 12:31 PST
I have been working at Quicken Loans full-time for less than a year
Pros – Good people, young company, and sometimes got free tickets to Cavs games, good training
Cons – Way too long of hours for little pay. If you are very good, you can make good money but the pay structure is hourly plus commission. Put in 70+ hours and anything over 40 hours is half pay. (yes that is half pay not time in a half). If it wasn't for the commission aspect, you would make less than minimum wage. Although they say you won't "cold call" anyone, you will call plenty of people that didn't mean to apply and/or have already been denied by a different Quicken Loans banker or said they don't want to be called anymore by Quicken Loans. If you don't get cussed out 3-4 times a day, you are not making the 40-60 calls required by the company (unless you have been there for a long time and you get all the good leads). Started in a training class of 20 and before the 1 year anniversary, there were 4 people left.
Advice to Senior Management – Focus on your employees instead of churning and burning employees. Change the pay structure and get the correct people into the right management positions.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-20 13:04 PDT
I worked at Quicken Loans full-time for less than a year
Pros – The best corporation I've worked with. They act young and work hard to be the best (especially technology wise). There should be no wonder why Dan Gilbert is so successful, he's an incredible leader. The small things that Dan and Bill (Emerson) try to instill in their employees really is the reason why QL stands out as an industry leader. I'm going to miss the punctuality of this company.
Cons – I wish they had more offices outside of Detroit, otherwise I would never leave!
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-02-26 13:42 PST
1 person found this helpful
I worked at Quicken Loans full-time for less than a year
Pros – Nice airy, colorful office space. Popcorn. Co-workers were great. Training was pretty good. The cafeteria was nice as well. Views from the offices were nice.
Cons – Long, long hours. Micro-management. Too many huddles and group meetings. Hardly no one takes a lunch. I don't think I'm the sales type though. Only took the job because I needed one. Looking back, I should've applied for something in operations. Oh, I didn't like working downtown because of the parking. It just takes so much longer to get to your seat and clock-in. I hated having to clock in & out as well.
Advice to Senior Management – Split shifts should be implemented for banking and operations so that people can have a life outside of work.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-20 07:31 PDT
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