Quicken Loans

  www.quickenloans.com
  www.quickenloans.com

Quicken Loans Reviews in Livonia, MI

484 Reviews
3.8
484 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Quicken Loans CEO Bill Emerson
Bill Emerson
369 Ratings

Review Highlights

Pros
  • I also had a chance to experience the work environment and why Quicken Loans is number one (in 29 reviews)

  • Great culture, friendly team members fun looking office atmosphere (in 24 reviews)


Cons
  • Work-life balance is the number one reason team members leave QL (in 55 reviews)

  • no work life balance, management cares about sales not necessarily the individuals (in 32 reviews)

More Highlights

18 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Mortgage Banker 2006-2008

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mortgage Banker in Livonia, MI
    Former Employee - Mortgage Banker in Livonia, MI

    I worked at Quicken Loans full-time (more than an year)

    Pros

    Great earnings potential, fun work environment, great benefits.

    Cons

    Long hours, micro-management, high pressure, nights and weekends

    Advice to ManagementAdvice

    Lengthen the leash a little bit

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Sweat Shop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mortgage Banker in Livonia, MI
    Former Employee - Mortgage Banker in Livonia, MI

    I worked at Quicken Loans full-time (more than an year)

    Pros

    Fun environment and exciting incentives

    Cons

    Quicken overworks employees and tries to make it so that your life completely revolves around work. They underpay.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    Photographer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Photographer in Livonia, MI
    Former Employee - Photographer in Livonia, MI

    I worked at Quicken Loans full-time (more than an year)

    Pros

    I enjoyed the fast past and the fun environment.

    Cons

    I would of like more help on the sets.

    Advice to ManagementAdvice

    N/A

    Recommends
    Negative Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    One of the best work environments I've ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Closing Care Representative in Livonia, MI
    Former Employee - Closing Care Representative in Livonia, MI

    I worked at Quicken Loans part-time (less than an year)

    Pros

    The people could not be kinder or more welcoming; great job training at start of job- they really give you an overview of everything they do instead of throwing you in blind; competitive compensation with extra rewards for excellent work; frequent performance reviews

    Cons

    I often worked long overtime hours, and the work load was always busy (not necessarily a con...)

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Hampsters on Wheels

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Operations Manager in Livonia, MI
    Former Employee - Operations Manager in Livonia, MI

    I worked at Quicken Loans

    Pros

    Slurpees, lunches, fun extras like tickets to events. Great technology. They had fun monthly all employee meetings. They try to make it a fun work environment.....try.

    Cons

    there's always another hampster out there to throw on your wheel when you show any signs of fatigue!! People don't matter there.

    Advice to ManagementAdvice

    There are no words that would change the way that they do their business. It is cultured in, and built into their training and expectations to treat people poorly.

    Doesn't Recommend
    Disapproves of CEO
  7.  

    All around, great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Director, Mortgage Banking in Livonia, MI
    Former Employee - Director, Mortgage Banking in Livonia, MI

    I worked at Quicken Loans

    Pros

    GOod compensation, the best training, great people

    Cons

    certain stress that comes with any sales job.

    Advice to ManagementAdvice

    none

    Recommends
    Approves of CEO
  8. 1 person found this helpful  

    great experience and I learned a lot about sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Mortgage Banker in Livonia, MI
    Former Employee - Mortgage Banker in Livonia, MI

    I worked at Quicken Loans

    Pros

    great money great people great knowledge

    Cons

    no work/life balance at first; however, it gets better once you build up your clientele

    Recommends
  9. 1 person found this helpful  

    Good stepping stone to a better place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Project Manager in Livonia, MI
    Former Employee - Project Manager in Livonia, MI

    I worked at Quicken Loans

    Pros

    Other peers, fun place to work, great technology exposure.

    Cons

    Management fails in bad economic times

    Advice to ManagementAdvice

    learn how to manage

    Doesn't Recommend
    Disapproves of CEO
  10. 2 people found this helpful  

    A Place That Nurtures Weakness

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Livonia, MI
    Former Employee - Anonymous Employee in Livonia, MI

    I worked at Quicken Loans

    Pros

    Flex time was great, relaxed atmosphere where people could waste entire days on doing nothing and gossiping, meetings that were more like class and no input is really required or needed from you, and not a lot of work to do = going home on time or even early, oh and a decent starting out salary for entry-level (for non-banking jobs).

    Cons

    QL is the place for you if you're not really that good at what you do. If you actually have any innovative ideas management will reject you because it didn't come from them. They claim to be open to new ideas and have this open door policy, but in reality it's filled with politics and insecurity. This is a place where a lot of people who couldn't survive in the real world thrive, because they can just follow their team leaders around and continue to do things in a podunk backwards fashion without ever challenging the practices.

    If you are a high achieving individual, one who is ambitious and really strives to work in a place that does amazing things - this is not a place for you. If you are starting out in your career, and desperately need experience - this is a great start, but don't buy into their delusional culture and be afraid to leave after you've learned all that you can. Many people there have never worked anywhere else, or can't handle a faster-paced job and are too comfortable to leave. It really just depends on what kind of person you are.

    Lastly, for starting out they pay a decent salary, like around $30k with a bonus of probably around $5k, so $35k to $40k for no experience is not bad. However, if you've worked there for 2-3 years, you're underpaid as you rarely make more than the range you started in, you could leverage your experience for much higher at that point in any other company. They focus on selling you their "culture" to underpay you. Also, be prepared for constant emails, it is one of the most inefficient aspects of working there. Nonstop "reply to all" emails about running jokes, stupid shares, and wastes of time - again building on the "culture."

    Advice to ManagementAdvice

    Reward innovation - don't just pretend like you do by saying you have an "ism" about innovation
    Don't be so afraid of being challenged
    Get rid of clearly incompetent people, ones that still aren't sure about their jobs after 6 months, and pay a little more to get better talent

    Doesn't Recommend
    No opinion of CEO
  11. 1 person found this helpful  

    It's cool for the first year

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Mortgage Banker in Livonia, MI
    Current Employee - Mortgage Banker in Livonia, MI

    I have been working at Quicken Loans

    Pros

    When you are new the cuture consumes you, it is like no other. Directors paint a vision of success and provide training and constant feed back and they really make you feel like they care. The benefits are good and if you are a good banker they leave you alone. Technologically advanced, good process, closing times are excellant, focus on customer service is second to none, integrity in banker business practice.

    Cons

    Pay could be much better and pay tiers need to be more realistic. Upper management = snakes and they cannot be trusted. These are the type of people that ask you to provide them feedback only so they can stab you in the back with the information you provide them.

    Advice to ManagementAdvice

    Help the people you say you are going to help and do what you say you are going to do. Don't back stab people becausewhat goes around comes around.

    No opinion of CEO

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