Quicken Loans

  www.quickenloans.com
  www.quickenloans.com

Quicken Loans Reviews

Updated December 15, 2014
Updated December 15, 2014
483 Reviews
3.8
483 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Quicken Loans CEO Bill Emerson
Bill Emerson
368 Ratings

Review Highlights

Pros
  • I also had a chance to experience the work environment and why Quicken Loans is number one (in 29 reviews)

  • Great culture, friendly team members fun looking office atmosphere (in 24 reviews)


Cons
  • Work-life balance is the number one reason team members leave QL (in 55 reviews)

  • no work life balance, management cares about sales not necessarily the individuals (in 32 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Been with company for almost a year as a mortgage banker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quicken Loans

    Pros

    Good opportunity to build career, and the ability to have a great brand to stand with.

    Cons

    Work life balance is not very good. 9-730 Mon through Friday, and work most Saturdays.

    Recommends
    Positive Outlook
  2.  

    Great place right in the heart of Downtown Detroit!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Detroit, MI
    Former Employee - Intern in Detroit, MI

    I worked at Quicken Loans full-time (less than an year)

    Pros

    There is so much to learn about this company. Interning at this place was one of the best ideas I ever made. You can build your skills in customer service, IT, mortgage banking, marketing, and much more!

    Cons

    Don't see any cons on this place.

    Advice to ManagementAdvice

    Keep on Engineering to Amaze!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Glad to be part of a vision for a revitalized Detroit.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Detroit, MI
    Current Employee - Anonymous Employee in Detroit, MI

    I have been working at Quicken Loans full-time (more than an year)

    Pros

    My opinions about daily matters and long term projects matter here. My efforts are appreciated, valued, and rewarded. I feel a great sense of family amongst my immediate and extended team members, and that family is constantly growing.

    It's a pleasure to take part in the revitalization of this great American city. All you do can so vividly be seen and felt, in the best way possible.

    Cons

    High profile, high noise positions can be stressful, but that doesn't mean they aren't fulfilling.

    Advice to ManagementAdvice

    Keep up the great work. Even more amazing things are on the horizon.

    Recommends
    Positive Outlook
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  5.  

    Amazing Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Intern in Detroit, MI
    Former Employee - Operations Intern in Detroit, MI

    I worked at Quicken Loans as an intern (less than an year)

    Pros

    Endless food, everyone is very layed back, training was simple, the ceo and values he preaches are valuable

    Cons

    Not very challenging, getting to detroit during rush hour is a struggle, no perks for interns

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Banker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quicken Loans

    Pros

    Work hard, play hard. Meet a lot of new people!

    Cons

    Be ready to work 10 to 12 hour days and weekends.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Best company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quicken Loans

    Pros

    Very comfortable place to work

    Cons

    None, it is a good place to work.

    Advice to ManagementAdvice

    Keep it up

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    It is great company to gain entry level experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Detroit, MI
    Former Employee - Business Analyst in Detroit, MI

    I worked at Quicken Loans as an intern (less than an year)

    Pros

    There are lots of opportunity for lateral promotion/move within this company. And the team leaders are very well trained and very open teaching to you new skills.

    Cons

    It is considered to be tech company and requires you to have lots of working knowledge for SQL, which I did not have. So it took a quite awhile for me learn

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Vendor Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vendor Analyst in Detroit, MI
    Former Employee - Vendor Analyst in Detroit, MI

    I worked at Quicken Loans full-time (more than an year)

    Pros

    Great bonuses and plenty of overtime

    Cons

    Poor management and low compensation

    Advice to ManagementAdvice

    Obtain knowledge about the team that you manage

    Recommends
    Neutral Outlook
  10. 1 person found this helpful  

    Ism's- it's what you do

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mortgage Banker in Detroit, MI
    Former Employee - Mortgage Banker in Detroit, MI

    I worked at Quicken Loans full-time (less than an year)

    Pros

    competitive salary, office excitement, perks

    Cons

    always hiring, no work-life balance, cellphone number becomes public

    Advice to ManagementAdvice

    consider that your staff are actual people with lives. i'm sure i could have given the company a bit more of my time or tried a different role but it was so production based i felt like a failure from the first time i stepped on the sales floor, even when i was given or asked for help

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    We focus on the Pros even though the Cons outweighs them. That's how you're trained to think at Quicken Loans. #IgnoreTheNoise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vendor Analyst in Detroit, MI
    Current Employee - Vendor Analyst in Detroit, MI

    I have been working at Quicken Loans full-time (more than an year)

    Pros

    The environment is amazing. You meet wonderful people that eventually become family. Wonderful perks. A lot of activities. Celebrities like to visit for some reason.

    Cons

    You're told one thing but really there are 1,000 different meeting and it's your fault that you didn't know the other 999 meanings and you're still held accountable.

    Everything is a secret. They claim they don't want other companies getting a hold of their stuff but i mean you can't even print out the employee handbook and most people don't have enough time to read it due to the workload and everything else you're expected to do in a 9-12 hour day.

    You CAN/WILL BE micro-managed. They do have the power to do so and they will use it. They already monitor stuff like how long you're in a loan, how long it takes for you to pull another one. How many tasks you can complete in a day. They can pull your email history, chat/IM history, Phone calls (and of course they would rather you use their phone and not your cell phone during work hours. You don't have to during your breaks but they tell you to give out your work number to people so that they're not calling your cell phone)...I don't have a problem with any of this except for the fact that they promoted that they don't micro-manage.

    Advice to ManagementAdvice

    I love all the activities that we offer but I've been at Quicken Loans for 2+ years and I've only been able to participate like once or twice. Why? Because of my team's workload. Since there's always something we could be doing in a loan, we're never really aloud to go have fun. I get that work needs to be done but the point of these activities (that usually happens during work hours) are to take a break from the computer monitors that we stare at for 8-14 hours a day.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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