Quintiles Reviews

Updated August 27, 2014
Updated August 27, 2014
480 Reviews

3.2
480 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Quintiles CEO Tom Pike
Tom Pike
156 Ratings

Review Highlights

Pros
  • I believe them when they say that work/life balance is a priority for them (in 40 reviews)

  • Good interpersonal relations, good working environment, possibility to work from home (in 27 reviews)


Cons
  • This does get compensated by the fact that work - life balance is very nice (in 52 reviews)

  • A serious lack of trust in the vision and honesty of upper management has led to plunging morale (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great if you are a shareholder, not great if you are an employee outside key locations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Unit  in  Reading, England (UK)
    Current Employee - IT Unit in Reading, England (UK)

    I have been working at Quintiles full-time for more than 8 years

    Pros

    There is the potential to move up through the ranks, but you have to luck out for this to happen.
    Work life balance is good and appears to be genuinely supported instead of being a power point bullet.
    Company funded pension & health care is good.
    The pay is good.
    Individual managers are good and show dedication, but the overall corporate culture seems to only ask whether something will increase shareholder value or not. If it doesn't do this in the short term then it doesn't happen.

    Cons

    They seem intent on getting rid of people and replacing them with cheaper people. This can make sense sometimes, but not when you lose entire knowledge banks which have built up over decades in Q. There doesn't seem to be any way to help cement your position and you live in fear of the next round of cuts.
    Travel is almost non-existent if you are in the lower grades. If it gets approved at all, it could be after you were due to travel and after you have cancelled your plans.
    Global communications are poor, with incorrectly targeted communications telling us about things we don't understand and can't change, and not telling us about things that affect us directly.

    Advice to ManagementAdvice

    Invest in your people, stop treating them as resources and expenses. They are people with skills that built your company and fund your bonuses.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Generally good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quintiles full-time for more than 3 years

    Pros

    The people I work with are great, I get to work from home, and I get to work on a lot of different and interesting projects.

    Cons

    The work load continues to increase, customers seem to be getting more and more unreasonable and demanding, and management seems to just accept this, rather than pushing back and better managing customer expectations.

    Advice to ManagementAdvice

    When making customer-related or internal decisions that have a big impact on or require input from operational groups, upper management needs to make sure that they have the relevant operational people involved, rather than just making these decisions themselves and presenting the outcomes to the operational groups as a done deal. It is usually too late to undo or fix these missteps later.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Underwhelming

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources  in  Durham, NC
    Former Employee - Human Resources in Durham, NC

    I worked at Quintiles full-time for more than 8 years

    Pros

    Flexibility in being able to work remotely in addition to being on-site. Good benefits available.

    Cons

    Compensation was low compared to experience, and workspace kept getting smaller and smaller (cubeville).

    Doesn't Recommend
    No opinion of CEO
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  5.  

    Good company until they went public.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Clinical Research Associate  in  Minneapolis, MN
    Former Employee - Senior Clinical Research Associate in Minneapolis, MN

    I worked at Quintiles full-time for more than 8 years

    Pros

    There aren't many pros to working here in the last couple years.

    Cons

    There are many cons to working here.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Good company with serious management execution problems

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Singapore (Singapore)
    Current Employee - Anonymous Employee in Singapore (Singapore)

    I have been working at Quintiles full-time for more than 3 years

    Pros

    industry leader, great ideas, flexible working hours

    Cons

    management cant execute, too much politics and lack of accountability from senior leadership

    Advice to ManagementAdvice

    hold leaders accountable and have proper change management function

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Great management in a fast paced environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quintiles for more than 5 years

    Pros

    Great staff, continuous improvement, great management, career growth opportunities, management is interested in hearing what staff has to say, great benefits, gym on site, team environment

    Cons

    Processes are constantly changing in a very fast paced environment which makes it hard to keep up at times, workload is not even between teams

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Good for WOrk Life Balance, and Temporary, but not great pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medical Sales Representative  in  Cary, NC
    Current Employee - Medical Sales Representative in Cary, NC

    I have been working at Quintiles as a contractor for more than a year

    Pros

    Short term contracts help you to remain employed. If you don't like what you are doing, just wait it out a bit, and your contract will change. Great work-life balance! Opportunity to learn new things, and try new positions. So many pharma companies are now going contract that this looks like a good place to be for the foreseeable future.

    Cons

    Contract can end abruptly, (but it can anywhere I guess). Seems to be a game to keep telling people that the contract will extend, just to keep people in their current positions and not have turnover, but it is really not based on anything concrete. Each contract can be drastically different--your pay can go way up or down, benefits can change drastically, with each contract. Quintiles and contracted company are not always on the same page--can make work relationships challenging. Can't move to a better contract or higher pay while on a contract.

    Advice to ManagementAdvice

    Try to negotiate longer term contract. Gets real irritating to continue to hear that "your contract will probably be extended". Creates mis-trust after the first few months of hearing this, and then not seeing it. Continue the great work-lift balance. x

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Project Lab Setup Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Lab Setup Coordinator  in  Ahmedabad (India)
    Former Employee - Project Lab Setup Coordinator in Ahmedabad (India)

    I worked at Quintiles full-time for more than a year

    Pros

    Work from home, new processes, constant trainings

    Cons

    no help in relocation, many higher level positions, difficult in growth

    Advice to ManagementAdvice

    updation of processes should percolate to the lowest grade for easy of working

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Used to be a great company to work for, not so any more.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - End User Services Administrator  in  Reading, England (UK)
    Former Employee - End User Services Administrator in Reading, England (UK)

    I worked at Quintiles full-time for more than 5 years

    Pros

    Salary was good compared to other companies, also the end of year bonus was great.
    Staff were generally a good bunch of people to work with.
    Nice UK head office.

    Cons

    End of year goals became unachievable, as management set the goals higher with less staff doing the work.
    Did not invest in it's staff with proper training, or time to train.
    Managers not interested in the quality of your work only in the quantity you did.
    No opportunity to progress within the company.
    If you had a grievance with management, HR would always side with management.

    Advice to ManagementAdvice

    Start investing in your UK staff.
    Go back to running the company how it was when Dr Gillings was CEO.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    tons of work,

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quintiles

    Pros

    pay is competitive, paid time off, good benefits especially health, dental and vision. also 401k plan is very good

    Cons

    communication is horrible, typically promotes from outside

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