Quintiles Reviews

Updated August 28, 2014
Updated August 28, 2014
480 Reviews

3.2
480 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Quintiles CEO Tom Pike
Tom Pike
156 Ratings

Review Highlights

Pros
  • I believe them when they say that work/life balance is a priority for them (in 40 reviews)

  • Good interpersonal relations, good working environment, possibility to work from home (in 27 reviews)


Cons
  • This does get compensated by the fact that work - life balance is very nice (in 52 reviews)

  • A serious lack of trust in the vision and honesty of upper management has led to plunging morale (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quintiles for more than 8 years

    Pros

    standard company, great line management

    Cons

    work/life balance, increased metrics, too much admin work

  2. 1 person found this helpful  

    Vice President

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quintiles

    Pros

    Market leader in clinical research

    Cons

    Very big company. Can get lost

  3. 2 people found this helpful  

    Overall, Q has been very good to me!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quintiles

    Pros

    Very good training, team atmosphere, supportive managers. Q generally does a good job of doing what it takes to keep good people.

    Cons

    Salary is a bit behind competitors. Sometimes bad apples linger too long before being let go. Workload for CRAs is unrealistic - but in all fairness, that seems to be pretty representative of CROs in general.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    CRA Quintiles

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CRA
    Current Employee - CRA

    I have been working at Quintiles full-time for more than a year

    Pros

    Great training especially for new monitors

    Cons

    Long work hours but they are honestly trying to adjust resourcing.

    Advice to ManagementAdvice

    Listen to employees and make sure they are not overburdened.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Good company until they went public.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Clinical Research Associate  in  Minneapolis, MN
    Former Employee - Senior Clinical Research Associate in Minneapolis, MN

    I worked at Quintiles full-time for more than 8 years

    Pros

    There aren't many pros to working here in the last couple years.

    Cons

    There are many cons to working here.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Constant State of Instability

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Marietta, GA
    Current Employee - Manager in Marietta, GA

    I have been working at Quintiles full-time for more than 10 years

    Pros

    Quintiles offers excellent benefits package.

    Cons

    The Central Laboratory is in a reactive mode and constant state of instability. There is a high turn over rate over all levels of the Laboratory from Directors, Managers to Line Staff. Systems and tools available for staff are outdated and in some cases redundant making for unacceptable error rate and quality issues. There is an atmosphere of distrust.

    Advice to ManagementAdvice

    Make wiser decisions on hiring and promoting. Do not rely on those who continue to create a sense of distrust within and across their departments. They may have knowledge but are not good managers and ultimately poor choice for overall stakeholder confidence and development. Invest and hold on to those staff members with talent and who hold the true values of the Clinical Trial Industry to heart and not for just their own egos and/or career path.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Great place to start in clinical research

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quintiles full-time

    Pros

    Many opportunities to learn and contribute to the company, great coworkers

    Cons

    No clear promotional path, low salary as compared to comparable companies, expectations are high but payoff is low

    Advice to ManagementAdvice

    Work with employees to achieve realistic promotions and gain experience. Retaining quality employees will not happen if no one knows what they're working towards in the big picture.

  9. 6 people found this helpful  

    Top Management Out of Touch with Employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quintiles

    Pros

    Most people are very nice and friendly.

    Cons

    Many managers are not qualified for their job. That's why so many employees are shuffled around among the managers. They don't know how to be a good manager, so they hang on to their 'empire' and can give you completely opposite evaluations within one week just because it fits their political needs. They also don't know how to train new hires. They let senior employees that nobody wants to work with micromanage the newbies with poor planning and sometimes melodramas, even though they clearly know that. It's all about politics.

    Work load is stressful. Projects are often in a bad shape, so people are over stressed towards the end, especially the CRAs. The attitude is very poor between different departments - balls often get kicked around, liability/bottom line/finger pointing is more important than getting the project done, and the general line is 'other departments and branches don't do their job so we have to clean things up'.

    The company culture is all about business needs. They won't even try to hide it. You, as a robot, don't matter. It's about their money. Various career paths are poorly designed as their experimental tools. These programs are not fair, and don't select the best candidates. However, because these fit their business needs, they won't even bother to pretend they care about their employees.

    Advice to ManagementAdvice

    Please train the managers. This is a job that can determine a lot what kind of employees the company gets to have and keep. During annual performance review, let people volunteer to anonymously evaluate employees they want to, instead of just letting employees pick whoever like them the most to evaluate them. The truth will never get out that way.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Quality is now secondary or terterary to good CRAs that put ICH/GCP first.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Clinical Research Associate III
    Current Employee - Senior Clinical Research Associate III

    I have been working at Quintiles full-time for more than 5 years

    Pros

    Typical Pros: average salary, job security (you won't get fired at Quintiles), good benefits, metrics are average, decent per diem (but not worth it anymore)...the hours requried for full re-imbursment or not possible.

    Cons

    OUTSOURCE, OUTSOURCE, OUTSOURCE....If you want to spend your hard earned time traveling and writing quality reports only to have your report comments sent back 4-5 times for rediculous revisions please accept a Q positon. Reports are outsourced to India employees that don't have experience in clinical research. This model is horrible and not worth the average salary and headache.

    Advice to ManagementAdvice

    Listen to your quality US and EU employees more. Don't cut corners to try and save money only to sacrifice quality. Its not worth it...it will cost the company and shareholders more in the end.

    Disapproves of CEO
  11. 2 people found this helpful  

    Great People, Unorganized Upper Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Coordinator
    Current Employee - Project Coordinator

    I have been working at Quintiles full-time for more than a year

    Pros

    My colleagues and manager were great. It is a lot of work, but that is the nature of the business.

    Cons

    Upper Management is disorganized and doesn't care much about the opinion of mid-level employees. Management does not know how to hold on to good employees and the training is basically non-existent.

    Advice to ManagementAdvice

    Learn how to assess people and their contributions to the company better. I am a highly affective and productive employee and have been promoted accordingly. However, many of my qualified colleagues have not because they are not as "well liked" by the managers, most likely because they shuffle employees around constantly with different managers and they don't get to know them. Please provide more stability!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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