Qwest Reviews

Pros

Great salary and benefits. Nice facilities.

Cons

Very hard to advance - politics, favoritism, and buddy system.

Advice to Senior Management

People stagnate if opportunity is closed to them.

Pros

Above average wage for most positions.

Cons

Mergers and acquisitions makes job security a number 1 concern

Advice to Senior Management

Listen to your front-line, most of us really care about the company and the customers. When we voice concerns about procedures and the effect on the customers and departments, listen!

Pros

It is a great place to work for women. You can have a family and work. They have a great relaxed culture and are strong forces within the community and strongly believe in community service and giving back to the less fortunate. Qwest has great opportunities for fellowship and is a strong advocate for diversity.

Cons

There is not much room to move up within the company. They higher outsiders to bridge gaps. Also, Qwest is going through a merger and might not be a stable place to work until the merger is complete.

Advice to Senior Management

Management should be more hands on with their employees and give them room for advancement.

Pros

good job for the area, good pay.

Cons

It seems that a few employees get away with terminating offenses, as well as MGT. Everyone in tailspin over merger, every person for themselves mentality. Everyone is expecting Centurylink to be the cats meow, after reading the reviews, it time to start looking for a flight out. I am not too keen on 40% mental capacity MGT. Time and technology are changing, get a clue or fail.

Advice to Senior Management

Five year plan mentality is over only wish customers were not the caboose of your train. when profits rule your judgement there is only damages to pay. At least other companies understand that if you don't have customers you don't have a job. Good service spreads to two people, bad service spreads to ten. Do the math, get a clue, become successful. Mueller, leading? or lead?

Pros

inertia of thinking- work there until you find something more advanced

Cons

you can do better that Qwest

Pros

good benefits package including good vacation time

Cons

revolving door in terms of employees/managers
employees are very expendable
no work/life balance
incredibly difficult IT environment..multiple systems that don't interrelate well

Advice to Senior Management

decide on a strategy and then stick with it
value your employees

Pros

The benefits there were some of the best I have ever seen. I had heath insurance for my family for $125 a month.

Cons

At Qwest the employee is expendable. If you are late one too many times, you no longer have a job and the phone call will go to the next person.

Advice to Senior Management

Listen to your employees! they might have some ideas that will actual make the company more profitable. Right now, upper management will never hear the ideas of the employee because the low level managers just don't care.

Pros

The pay is decent and you receive full benefits. I don't have a lot of good things to say about Qwest.

Cons

I don't feel appreciated, they put a 2 year freeze on pay increases, poor senior management, the merger is looking negative for employees.

Advice to Senior Management

Please treat your employees with more respect, don't block them from promotions when they are deserving of one. Give us more tools to work with so our quotas are attainable.

Pros

excellent base pay
lots of time off
good medical

Cons

no possiblilites of moving up
pension was taken away
moving work to vendors

Advice to Senior Management

You must invest in your workforce to retain them and keep your edge. Giving lucrative bonuses and pay to only top executives and instead freezing salaries and refusing to train your top sales people just won't cut it in the end. We all know what happened to ATT.

Pros

The people are great and there were unlimited number of IT opportunitiies to stretch your talents and challenge your abilities.

Cons

Company was focused on cost cutting and prfitablitity that it lost track of creativity, effectiveness, efficiency and quality of service.

Advice to Senior Management

The senior leadership should be directly involved in knowing senior people and their jobs long before laying them off.