Qwest Reviews

Pros

Great benefits
Great pay
Feedback is listened to and taken into account

Cons

mall hours
no bonuses for past few years

Advice to Senior Management

Keep listening to your employees

Pros

Competitive salaries and benefits; exposure to evolving communications technologies; a large variety of opportunities for professional growth and expansion of technical expertise; work with smart, dedicated group of people.

Cons

Constant cost cutting resulting from large exposure to declining "land line" business; little opportunity for advancement; also, the currently planned merger with CenturyLink is creating quite a bit of uncertainty about the length of time one might stay employed.

Advice to Senior Management

Keep up the good work you've done so far. Don't lose sight of shareholder value in your push to earn your merger payouts.

Pros

Fortune 500 company, strong training programs for non-management positions. Decent pay, good benefits. Company has a strong reputation in the telecommunications industry.

Cons

The training and feedback for management employees does not compare to that available to non-management employees. The company requires management employees to utilize their own credit cards and cell phones for company business.

Advice to Senior Management

You need to improve the training that is available to managers. There needs to be an improvement in the way feedback is administered, pay increases and bonuses are awarded.

Pros

No cost medical. Discount services.

Cons

All the rest. Sorry this is a REALLY bad place to work!

Advice to Senior Management

Quit. Get new people that want to work and dont just think having 20 years with the company is all you need to do you job as a manager.

Pros

Pension annuity or buy out when retiring, vacation time alloted, fair benefits right now, union affiliation, fair wage in today's market

Cons

Bad upper management, bad decision making has led to money problems in the company, less stability within work force, no advancement of employees, poor transfer capabilities.

Advice to Senior Management

Get a grip on making this company a success, give your employees the rewards they deserve by continually putting out the best product we can with the meager training and tools you give us to do a good job.

Pros

The pay was decent. The additional education they provided was extremely beneficial.

Cons

Current management was not easy to deal with. The expectations did not meet the job qualifications. There needs to be a balance between work and personal life. The expectation was you put work before everything else.

Advice to Senior Management

Stop treating your employees like they are not important and that their lives are not important.

Pros

Great benefits. Some areas have good people to work with, some areas have good pay. Job quality can be very different depending on where you end up. Talk to someone who works in your area before you accept the job offer.

Cons

Very poor morale. Some people seem to know that they will be let go after the merger. Future is very uncertain for locals. Many transferred, quit, or got laid off this year.

Advice to Senior Management

Be honest about what you are really good at. Try harder to do the right thing.

Pros

Pay and benefits are very good and predictable because of the company-union contract. Company pension pay is available after 30 years of service.

Cons

There are many changes in the telephony business; at times the changes do not appear to be justified and they are difficult to endure.

Advice to Senior Management

Treat your employees as a valued asset. Many of your employees are better educated than you. Don't toss this suggestion.

Pros

Salary and commission structure are good , as are the benifits, there is a high level of community involvement and overall my direct co workers are friendly and helpful.

Cons

Management fosters an enviorment of low morale, quotas and performance metrics are unrealistic.
There is an us vs them mentality between employees and management. Constant threat of layoffs and restructuring. Very high stress enviorment.

Advice to Senior Management

More positive input is needed to address the morale issue. Internal processes need to be streamlined. management by intimidation is never productive.

Pros

Benefits and flexibility. Respectful environment (at least in my dept)

Cons

Hope it changes with CenturyLink acquisition but Q has no long term vision of where it belongs in the market. Expends way too much resources and money in markets in which it can't compete such as large global accounts dominated by T and V.

Lack of business discipline and disproportionate power and a compensation system that does not reward profitable revenue leads to poor business decisions and undermines support staff which is not empowered or supported by Sr Management.

Advice to Senior Management

More oversight and accountability in sales channel.
Strategic vision and focus on markets Q can compete in

Discipline. Discipline. Discipline.