Qwest Reviews in Denver, CO Area

Pros

Great work life balance. Strong ability to manage change and a great deal of pride in company and work produced.

Cons

Need to have a better team work amongst senior executive team to ensure that teams are working towards common goals.

Advice to Senior Management

Need to have a better team work amongst senior executive team to ensure that teams are working towards common goals.

Pros

Significant and challenging work on large systems supporting multiple business units requiring negotiation and compromise of requirements and schedule. Mostly hard-working knowledgeable staff. Good leadership team. Reasonable processes.

Cons

Difficulty in integrating with or transitioning off of legacy systems due to budget and schedule limitations. Working level of business sometimes not aligned with leadership goals. Historically, too many repeated changes of process.

Pros

I can't really think of any good reasons to work there, other than I needed a job and the money. There are some wonderful people who have stayed there because it is there only resource, in the downturn economy.

Cons

Management is very disrespectful of employees as people. They have no training for critical job functions and then they blame you if you do domething wrong

Advice to Senior Management

Quit and let 21st century minds join thecompany. Think about your employees more than you do $$$ and it will go a long way. Establish formalized training do you can hold your employees accountable for their actions.

Pros

Flexibility in schedule; Cross Training; ethics committee attention when it existed; "client" business groups"

Cons

Keeping your head down and providing good service to client group is not enough; you must self promote and manage up effectively to succeed.

Advice to Senior Management

Work on internal inclusivness and truly valuing diverse ideas not just diversity.

Pros

technology is always changing and challenging

Cons

Qwest no longer exists. CenturyLink will be internally focused and in a state of confussion for the foreseable future.

Pros

I have the ability to telecommute at will.

Cons

Promotions, salary freeze for past 2 years, 24-hr shop means working all day and then monitoring offshore people at night, lots of weekend work.

Pros

Well known company that looks good on a resume; some very good employees (some very not good: Reasonable benefits; Great time off paid for new employees and long timers

Cons

I had access to employee salaries across the company and my business unit paid the lowest for my postion for me and all of my colleagues; constantly had to deal with boss complaining non-stop about a former employee (that he fired) and then resting on his laurels of nobody ever quit their job once he hired them (made me feel like I was in bondage to him but only ever able to do as well as his opinion of my fired predessesor; Review was a 20 sec statement where he took credit for the work I had completed without ever giving me any real feedback or vision for changes

Advice to Senior Management

More communication directly to employees, supervisors not always passing along upper managment's vision; try tracking supervisor reviews by their employees to look for problems; Good job on piecing off the company for sale to CenturyLink, now try and develop a plan for integrating with their structure

Pros

It's a big company, lot's of opportunity for different positions

Cons

There's no career pathing. People are promoted without regard to their performance and potential. Promotions tend to happen strictly through political connections. If you are an under-performer, but are excellent at kissing butt then you'll do awesomely well here.

Pros

Overall, the people are great; managers encourage a work-life balance
Culture leans towards collaboration and consensus building
Good pay and great benefits -- though pensions were cut a few years back and, salaries were frozen when growth slowed due to a downturn in the economy

Cons

Career paths aren't clearly defined
Communication across teams and departments could be better -- left hand often doesn't know what the right hand is doing
Qwest can be very bureaucratic -- those who succeed are persistent and have established personal relationships across the company with those who can help them get things done

Advice to Senior Management

Executive management needs to create and articulate a clear vision for the company so employees know what they're driving towards (especially given the acquisition by Century Link).

Pros

Competitive salary, flexible work schedule, work from home occasionally, good benefits, great vacation and holidays off, great work / life balance, great camaraderie with colleagues within the team and across different departments, trustful managers and directors. The company paid for me to relocate, they paid for my PMP certification, offered training courses that I took advantage of and have supported my career goals.

Cons

Lots of red tape and sometimes focused on projects that were more politically motivated than revenue motivated. With the recent layoffs occurring across the company due to the merger with CenturyLink, there has not been a good transition put in place to ensure that gaps and fallouts don't become an issue, negatively impacting the quality and customer experience. Sometimes upper management wants to do too much in a short amount of time in a dept that is understaffed (because of the layoffs and natural attrition) and this causes too confusion and a lot of inefficiencies.

Advice to Senior Management

Thank you Qwest employees for the past 11.5 years. It was a great ride and I am indebted to you.