Qwest Reviews

Pros

Great work life balance. Strong ability to manage change and a great deal of pride in company and work produced.

Cons

Need to have a better team work amongst senior executive team to ensure that teams are working towards common goals.

Advice to Senior Management

Need to have a better team work amongst senior executive team to ensure that teams are working towards common goals.

Pros

Salary and benefits. Instant amnesia

Cons

Broken internal tools. Co workers do not care about helping each other.

Advice to Senior Management

Need to treat employees with dignity and respect

Pros

Significant and challenging work on large systems supporting multiple business units requiring negotiation and compromise of requirements and schedule. Mostly hard-working knowledgeable staff. Good leadership team. Reasonable processes.

Cons

Difficulty in integrating with or transitioning off of legacy systems due to budget and schedule limitations. Working level of business sometimes not aligned with leadership goals. Historically, too many repeated changes of process.

Pros

Good pay. Worked with schedules and time off.

Cons

Long-term planning = end of quarter.

Advice to Senior Management

You have good people who would like to accomplish something at CenturyLink. Use their energy and ambition.

Pros

Pretty good pay Decent hours

Cons

They keep you under the bus on what is going on... The policies are a joke.

Advice to Senior Management

Care about your employees. They are the ones that make the company and they are also the ones the really push the whole customer experience.

Pros

Decent pay and benefits. Technology changes can make the job interesting at times, but overall the job is repititious and mundane.

Cons

Lack of advencement opportunities. Poor middle and upper management.

Pros

Great benefits
Exciting industry that provided fast paced work atmosphere
Fairly rewarded and recognized top performers
Quality of senior management team

Cons

Advancement opportunities heavily influenced by internal network vs actual capabilities
Ability to ideally service customers can hold lower priority to budget restrictions

Advice to Senior Management

Greater empowerment to front line, customer facing employees to make adjustments to immediately satisfy customers
Consistent company-wide communication to employee base on mid to long term goals

Pros

Pay was good. Working conditions were good also. Work was hard but the pay was good as I had no college training - just OJT. I had nice supervisors I worked for and if you like working alot and getting dirty, its for you. There was a great chance for advancement or transfer to other departments to learn new jobs.

Cons

There was mandatory OT at the drop of a hat. You could be told to work OT in the evening (especially if it rained) at noon. I usually didn't mind the overtime as OT pay was good but some techs didn't like it. You could be forced to work weekends at the last minute also, but the company could only force you to work 8 hours a week so it wasn't that bad. Again, I liked the OT.

Advice to Senior Management

Maybe more information sooner on actions by the company as so much was speculated by the rumor mill (which wasn't always true) but more timely information would help that.

Pros

I can't really think of any good reasons to work there, other than I needed a job and the money. There are some wonderful people who have stayed there because it is there only resource, in the downturn economy.

Cons

Management is very disrespectful of employees as people. They have no training for critical job functions and then they blame you if you do domething wrong

Advice to Senior Management

Quit and let 21st century minds join thecompany. Think about your employees more than you do $$$ and it will go a long way. Establish formalized training do you can hold your employees accountable for their actions.

Pros

steady employment, pay is ok

Cons

on call 24/7 no weekly on call pay only 4 hour min call out pay . no room for promotion ,. no raise in 2 years ,underpaid for years of experience , constantly asking employees to cut costs .

Advice to Senior Management

quit giving the top 5 exec's so much money !