R.R. Donnelley

  www.rrdonnelley.com
  www.rrdonnelley.com
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R.R. Donnelley Reviews

Updated September 15, 2014
Updated September 15, 2014
437 Reviews
2.7
437 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
R.R. Donnelley President, CEO, and Director Tom Quinlan III
Tom Quinlan III
212 Ratings

Review Highlights

Pros
  • Work/life balance is very flexible and the office is very casual (in 11 reviews)

  • needed a job the opportunity presented itself easy enough to learn good people that I (in 14 reviews)


Cons
  • frequent rotational shifts disturbs our work life balance (in 14 reviews)

  • Unless you are "buddy buddy" with upper management you will not advance (in 20 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great experience but the time for RRD has gone by

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at R.R. Donnelley full-time for more than 10 years

    Pros

    Training was great- Great learning experience.

    Cons

    No loyalty to employees. Senior management out of touch of employees needs. Forms industry is on the decline

    Advice to ManagementAdvice

    Stop instilling fear in Front line employees and management.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    What's a raise?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Atlanta, GA
    Current Employee - Customer Service Representative in Atlanta, GA

    I have been working at R.R. Donnelley full-time for more than 5 years

    Pros

    RRD is a good place to work. The position is challenging, yet fun, and the people that I work with are understanding and flexible.

    Cons

    While the company seems to have all kinds of cash to buy up any competition we have, they can't seem to financially reward their employees for a job well done. Sure, we get a BS email quarterly from the CEO, who tells us how grateful he is for us, it doesn't help at all with the rising costs of living, and it's getting very disheartening.

    Advice to ManagementAdvice

    While the company seems to have all kinds of cash to buy up any competition we have, they can't seem to financially reward their employees for a job well done. Sure, we get a BS email quarterly from the CEO, who tells us how grateful he is for us, it doesn't help at all with the rising costs of living, and it's getting very disheartening.

    Recommends
    Positive Outlook
    Disapproves of CEO
  3.  

    Nice people, but Little or no culture or employee investment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at R.R. Donnelley full-time for more than a year

    Pros

    Very stable business. It has basic benefits. Calm atmosphere. Most of the people are nice as well.

    Cons

    High work and stress environment. They don't have the budget to hire more people. Poor or no training across the board. Little or no advancement. Since print is dying, the business has had to move to less profitable business models. No culture. Many parts of the business are not directly managed due to lack of man power.

    Advice to ManagementAdvice

    Invest in a training program and infrastructure development especially with new facilities. Hire more people.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    It started off well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Composition
    Former Employee - Composition

    I worked at R.R. Donnelley full-time for more than 10 years

    Pros

    It is a relatively stable company that used to be a great place to work

    Cons

    Limited advancement, long hours expected, and they started being less and less generous as time went on. Also secretive, didn't like to tell employees whenthere were layoffs around the world...would try to call a site.one day and it.would.have been shut down with no explanation. Very annoying.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Mature company in a mature industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at R.R. Donnelley full-time for more than 10 years

    Pros

    Financially stable with a true global reach. The possibilities are endless with the right leadership.

    Cons

    It is a mature industry with a true corporate culture where all significant action is driven from the top. There is a lot of concern with what the company will become. There is a constant and focus on reducing cost and outsourcing functions which is stressful and dysfunctional to entire organization.

    Advice to ManagementAdvice

    Focus more on straightening the company capabilities and future product offering. Improve employees engagement by including them in the building of the "New RRD". Less organizational focus on cost reductions and more on future.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7.  

    BETTER COMPANIES OUT THERE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Bolingbrook, IL
    Former Employee - Customer Service Representative in Bolingbrook, IL

    I worked at R.R. Donnelley as a contractor for more than a year

    Pros

    Friendly co-workers, hours were good and close to home

    Cons

    no loyalty, pay not that great, benefits were horrible

    Advice to ManagementAdvice

    Get some culture and develop employees and keep them happy! Give bonus to the hard working employees and quit laying off all the right people!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Run in the other direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Material Handler  in  Lynchburg, VA
    Former Employee - Material Handler in Lynchburg, VA

    I worked at R.R. Donnelley full-time for more than 8 years

    Pros

    it was a good paying job for the area that I live in. I made a few good friends that I enjoyed working with. that's about all.

    Cons

    management treats you like your just a body to produce work. there is no real open door policy. round table meeting to hear ideas but nothing ever gets implemented. upper management so afraid of losing their jobs that they walk around looking for people to fire. trying to meet deadlines they work their employees 7 days a week and no appreciation. when I started in 06 they used to have employee picnics pizza parties, needless to say that got scratched out the budget.

    Advice to ManagementAdvice

    stop letting management decide whose a good worker and whose not and let the work speak for itself. it shouldn't b whose related to who or whose friends with who.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    Corporation Ruled by HR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at R.R. Donnelley

    Pros

    Most of the people I worked with are excellent people who are motivated, hardworking, and loyal. The pay is ... okay, but the stability is nice.

    Cons

    HR's corporate bureaucracy overrules any considerations of job performance, etc.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10. 3 people found this helpful  

    Good pay, crappy management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Proofreader  in  Phoenix, AZ
    Former Employee - Proofreader in Phoenix, AZ

    I worked at R.R. Donnelley full-time for less than a year

    Pros

    The hours were flexible, especially helpful for someone going to school during the day. They have shifts all day and night, although the day shifts are reserved for those who have worked there the longest. The training was great (in my opinion, though I noticed others struggled a bit--older folks and those less comfortable with computers) and once trained you are thrown in with the rest. It's stressful at first but the shift leads are very helpful and always ready to share their knowledge.

    Cons

    The evening/night management was horrible. I felt like hiding whenever the manager came by even though I was a stellar employee. The manager made me feel like he would never be satisfied with your performance--kind of a twisted motivation technique which makes employees feel extremely under appreciated.

    Advice to ManagementAdvice

    Ease off of the "never good enough, you may be fired tomorrow" tactics.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Good place to start

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at R.R. Donnelley full-time

    Pros

    150 year company, company programs

    Cons

    no growth, poor health benefits

    Advice to ManagementAdvice

    train supervisors

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