R.R. Donnelley Reviews

Updated August 24, 2014
Updated August 24, 2014
434 Reviews

2.7
434 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
R.R. Donnelley President, CEO, and Director Tom Quinlan III
Tom Quinlan III
213 Ratings

Review Highlights

Pros
  • Work/life balance is very flexible and the office is very casual (in 11 reviews)

  • needed a job the opportunity presented itself easy enough to learn good people that I (in 14 reviews)


Cons
  • frequent rotational shifts disturbs our work life balance (in 14 reviews)

  • Unless you are "buddy buddy" with upper management you will not advance (in 20 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Doesn't really nurture aspirations.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Machine Operator  in  Breinigsville, PA
    Current Employee - Machine Operator in Breinigsville, PA

    I have been working at R.R. Donnelley full-time for more than 3 years

    Pros

    Pay was the best I ever had, but I had low standards to begin with, and next to the industry average it was terribly "meh" so I wouldn't really consider it a 'pro'. Personally, I enjoy the pay, but that’s it. It was not enough to keep me actually loyal to or interested in the company. I tried and was assertive for a good while, but the more I looked around at the company the more disheartened I became.
    If you're in the offices, you're probably ok, but if you're anywhere else and aren't an authority figure you're pretty much treated as a grunt.

    Cons

    I wanna say a lot about this, but being a current employee it'll put my job at risk, because yes management's had meetings about bad reviews from former employees on other sites, so I don't doubt there will be repercussions for me saying what actually needs to be said here. And to actually say it through their open door policy will be looked at as me having an "attitude" or dismissed like all of it seems to be.
    Hopefully I can edit this once I'm secure elsewhere.
    For now though, best I can say is there's a lot of outdated and damaged essential equipment, lotta shady temps that disrespect the facilities, and a lot of employees with poor work ethic. Certain authority figures hide problems from others for their own gain, and overtime is extremely abused.

    Advice to ManagementAdvice

    Take some of that profit you keep telling the employees about at the quarterly meetings, quit buying OTHER companies or giving unwarranted bonus' to the board members, and invest it in things that actually make a difference to your current one. There are computer systems out on the production floor literally older than some of your employees. A mere smartphone has more kick than some of the stuff hooked up to some of your printers. And many of said printers are pushing low quality because they're in similar/poor condition, making them high maintenance. Treating your good employees well and providing them with adequate and up to date equipment and computer systems, as well as keeping the place clean will boost production and reduce downtime immeasurably. Take your bad employees and get rid of them (this includes a lot of management). Make some sort of pay incentive program to get work done ASAP, and not just sitting till or after the due date. Update your job tracking and issuing systems. Provide an anonymous peer review system to better weed out favoritism and/or poor employees. In short, respect your assets, expel/fix your liabilities, and quit operating it like a 'get rich quick' mechanism.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Printing co printing press operator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at R.R. Donnelley

    Pros

    Union shop to protect those employee some what

    Cons

    No loyalty to employees long term employees mean nothing to them

    Advice to ManagementAdvice

    Treat employees like people not numbers

  3. 3 people found this helpful  

    Cell phone might have saved my job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Press Operator II  in  Visalia, CA
    Former Employee - Press Operator II in Visalia, CA

    I worked at R.R. Donnelley full-time for more than 10 years

    Pros

    Pay was good...it was close to my house!!

    Cons

    No communication between anybody!! I had a lead guy telling me one thing...plant manager telling me another!! They talk about excessive cell phone use....but management can walk around using their phones!? Monkey see monkey do!

    Advice to ManagementAdvice

    Needless to say that after 15 years of service with this co...I was let go because I came back from lunch late with no explanation at all! If Supervision would answer the phone...I still might be employed!

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Excellent Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at R.R. Donnelley full-time for more than a year

    Pros

    I worked in the Warrenville location, and it was for the most part a stress free, and supportive atmosphere.

    Cons

    If you are straight out of college, there won't be very many other employees your age, especially in the IT side.

    Advice to ManagementAdvice

    Fantastic management.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Good place for transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Bolingbrook, IL
    Current Employee - Customer Service Representative in Bolingbrook, IL

    I have been working at R.R. Donnelley full-time for more than a year

    Pros

    Pay is better than most CSR jobs. Salary employees have flexibility in schedule. The work is not difficult at all.

    Cons

    Management is not around unless they have bad news or you are in trouble. There is favoritism for senior employees that disrespect others and get away with it. Worst part of this place is the coworkers.

    Advice to ManagementAdvice

    Show more appreciation to your employees. There are quite a few bad weeds that need to be pulled to help the company grow.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Ongoing change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Chicago, IL
    Current Employee - Director in Chicago, IL

    I have been working at R.R. Donnelley full-time for more than 10 years

    Pros

    Solid cashflow company. There are still a few managers who care about people as people

    Cons

    Uncertainty and Too much company debt

    Neutral Outlook
  8.  

    Nice people, reasonable expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pre-Press Technician  in  New York, NY
    Current Employee - Pre-Press Technician in New York, NY

    I have been working at R.R. Donnelley as a contractor for more than a year

    Pros

    The nice people and reasonable expectations, for two! Never felt like I was being overburdened, they understand that correcting photos is a time-consuming process and allot an appropriate amount of time for doing it.

    Cons

    It can be a bit slow, and like most places that work on photos with precision, you're in a dark room for most of the day. But that's the work itself, the work environment was quite nice.

    Advice to ManagementAdvice

    Nothing really.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Not what it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Service Specialist  in  Lancaster, PA
    Current Employee - Technical Service Specialist in Lancaster, PA

    I have been working at R.R. Donnelley full-time for more than 10 years

    Pros

    Decent salary, long-term employment, ok benefits

    Cons

    Declining business in some units, management in some areas needs some work

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Outstanding learning experience at RR Donnelley Research & Development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineering  in  Grand Island, NY
    Former Employee - Engineering in Grand Island, NY

    I worked at R.R. Donnelley full-time for more than a year

    Pros

    Work with top-notch engineers on the latest technologies. Very interesting research & development projects. Excellent compensation. Flexible work schedule with a laid-back atmosphere.

    Cons

    Printing industry is not doing so good these days. As a result, job security is not very good for new hires.

    Advice to ManagementAdvice

    Need to operate more efficiently with the employees on hand. Too many people working unproductively.

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at R.R. Donnelley as an intern for less than a year

    Pros

    Nice people, Everyone was helpful and kind

    Cons

    Long Hours, Job will be replaced eventually, old ideas and culture prevented new ideas

    Advice to ManagementAdvice

    Nice and thoughtful

    Recommends
    Disapproves of CEO

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