RAC Reviews

Updated March 27, 2015
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3.1
3 Reviews
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Employee Reviews

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  1. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RAC

    Pros

    Full PMM refresh and good staff, the ship is sailing nicely now. The company is a mutual organisation which means no shareholders. Certainly a different dynamic.

    Cons

    No Cons sdf sdf sdf

  2. long hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at RAC full-time (more than a year)

    Pros

    decent pay, good working environment

    Cons

    long hours, long hours, not enough pay

    Doesn't Recommend
    Neutral Outlook
  3. Terrible working environment. Refuse to listen to their customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Bristol, England (UK)
    Former Employee - Anonymous Employee in Bristol, England (UK)

    I worked at RAC full-time (more than a year)

    Pros

    Nice building, some really great people.

    Cons

    Being owned by a private investment firm means they want to turn around the business and sell it on at a profit. The company doesn't listen to it's customers. It might have water-tight terms and conditions and these never work in the customers' favour. Most propositions aren't common sense or clear to the customer. Plus their battery promise is a joke. Management expect a lot, long hours, no planning, so work is usually to a ridiculously tight deadline. Company is generally misleading.

    Doesn't Recommend
    Neutral Outlook

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