RAPP Reviews
Updated Feb 12, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 34 ratings Employees say it's "OK" |
CEO Rating
Based on 17 ratings
Chairman and Global CEO |
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Pros
Fun atmosphere, flexible schedule, very comfortable dress code, lots of activities for the employees
Cons
Very dynamic environment, little heads up for projects
Advice to Senior Management
Include technical team earlier in decisions
Pros
wide variety of work, exciting possibilities
Cons
focussed mostly on short term
Advice to Senior Management
care about your people, focus on skill developement, listen to their issues,
Pros
Very Smart People
Decent Compensation and Benefits
Relaxed Dress Code
A Desire To Do Good Work
Open Door Office Across the Organization
Cons
No Clear Direction from Leadership
No Defined Processes or Methodologies
Very Little Benefit to Clients for the Money
Creative Product is Weak
Most Employees Work as Individual Contributors
Emphasis Placed on Winning New Business Instead of Servicing Existing Accounts
Advice to Senior Management
Find an identity for the organization instead of chasing the next great catch-phrase. Pick a strategic direction and stick with it. Lead by example not just empty words.
Pros
Culture - great perks and talented people
Cons
more transparency on career development
Pros
The agency has a strong vision for the future. What was once a direct mail agency has truly evolved into a full-service, multichannel creative shop. I don't think there is a person here who is not willing to do whatever it takes to do great work. There's also a pretty good work/life balance, which can be tough to find in advertising. The culture is very laid back - no big egos and people are nice and approachable, even in senior positions.
Cons
At times, executing on the agency's vision can be problematic. We can deliver top-notch digital projects, but the path towards that delivery can be painful. As RAPP grows, the company needs to ensure that they have the right digital skill sets in house and continue to refine process in order to deliver efficiently for clients.
Advice to Senior Management
Stay close to staff, don't float above problems. Also, continue to listen to employees and implement changes - it's much appreciated.
Pros
With a Terrific Creative Team, Strong Management and some very talented, dedicated and driven employees, RAPP certainly is an agency on an upward path. Office layout being redesigned to leap impressively into the 21st Century. RAPP is poised to cross into that next level of Top Tier Ad Agencies. Free breakfast is a treat. Corporate culture is collaborative and encourages independence and creativity.
Cons
Work can come in waves and with no complete vacation break over the Holiday season, keeping ones batteries charged can be trying at times. Some of the Bathrooms are right out of the 70's.
Advice to Senior Management
Continue to grow the company with a diverse client list. Listen to employees, they really do care. Follow through with initiatives.
Pros
One of RAPP's best qualities was its strong company culture and attention to community building and ongoing learning. The best example was their book club. Every six weeks, they would leave free copies of a book intended to educate/inspire the team and hold a meeting to discuss the topics. This was all in an effort to support the company's transformation from a direct marketing company to a digital advertising agency.
Cons
Unreasonable project deadlines that come from a result of a team who didn't clearly understand the requirements digital work as well as inadequate staff and talent in these areas.
Advice to Senior Management
The biggest problem I saw with executive management was their tendency to over promise to clients. They were still in the early stages of getting into the game of digital design and often failed to take the advice of colleagues who were hired specifically to guide the company in the transition. It was a lot of hubris, actually---thinking they had enough knowledge to make decisions without the curiosity or humility to bring the ones with true expertise along with them.
Pros
A place to work in a recession
Cons
Figuring out which round of firings will you be in.
Looking at photos of last years X-mas party and counting who's not there
Rude people
Advice to Senior Management
Stop hiring your friends and hire people who have a clue.
Pros
Pay is comparable with market
Cons
Long hrs
Too many leaders with different goals
Disfunction within matrix organization
Advice to Senior Management
Align your goals And processes, it is confusing to answer to so many leaders and views. Respect the people that have given blood, sweat and tears.
Pros
There are a few good people there, mostly in tech and delivery. There is free breakfast if you get there early enough (or haven't left from the day before), and pretty decent free coffee.
Cons
- Unbelievably long hours
- Absolutely horrible working conditions because of constant construction in and around the building
- Detached and dismissive 'leadership'
- Workload allocations that constantly go over 175%
- Clueless and dismissive Managing Director
- Questionable ethics at the top levels - including Client Services
- If you aren't in the 'in' crowd, you are doomed for failure from the get-go
- Finance makes all the decisions and most of the decisions that are made are, ultimately, wrong for the employees, customers, and industry
- No process for digital work
- Unhappy employees
Advice to Senior Management
Listen. Evaluate. Learn. Act.
Please understand that you must take care of your people first, then worry about everything after that. Understand that while you take your lavish vacations and spend entire weeks out in the Hamptons, your minions are working their fingers to the bones to service sub-standard clients and brands while you take all the credit. Lead by example and get out of the corner office and walk around and get to know everyone - listen to them and get over yourselves.



