RBC Insurance Reviews

Updated March 26, 2015
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  1. Not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Mississauga, ON (Canada)
    Former Employee - Anonymous Employee in Mississauga, ON (Canada)

    I worked at RBC Insurance full-time (more than 5 years)

    Pros

    It's a large company with good benefits and salary. Bonus was good and it was given every year. Didn't have a lot of overtime and hours were flexible.

    Cons

    There were a few difficult people in charge of areas that made it difficult for others working there. A lot of office politics.

    Advice to ManagementAdvice

    Upper management need to get rid of the managers that are ruining the work environment for most of the rest of staff. Waiting for them to retire isn't soon enough. Certain people can fake having people skills when required but really don't care about the rest of the staff.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. Good Opportunity for the right type of Salesperson

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RBC Licensed Insurance Advisor
    Current Employee - RBC Licensed Insurance Advisor

    I have been working at RBC Insurance full-time (less than a year)

    Pros

    Pays a steady base salary

    Cons

    Cold Calling and late nights

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful

    Horrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Licensed Insurance Advisor in Mississauga, ON (Canada)
    Current Employee - Licensed Insurance Advisor in Mississauga, ON (Canada)

    I have been working at RBC Insurance full-time (more than 5 years)

    Pros

    Its a large bank

    Cons

    Management cares only about sales....nothing for the employees..
    Also alot of politics and racism towards blacks

    Advice to ManagementAdvice

    Focus more on your employees....it costs more to hire a new employee than it is to maintain an old one

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Review of RBC Insurance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Disability Claims Adjudicator in Toronto, ON (Canada)
    Current Employee - Senior Disability Claims Adjudicator in Toronto, ON (Canada)

    I have been working at RBC Insurance full-time (more than 3 years)

    Pros

    There is a good working environment.

    Cons

    Senior Management always takes a reactive approach with staffing issues and wait for 3 or 4 employees to leave before they readjust salaries. They also tend to promote people based on seniority rather than merit and potential for growth.

    Advice to ManagementAdvice

    Take a risk and promote people with potential and stand behind your decisions. Promoting the more senior people is not the way to go.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. RBC is a strong financial company with a lot of growth opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RBC Insurance (more than 3 years)

    Pros

    Good compensation and benefits, brand recognition.

    Cons

    Moving up in your career can be difficult unless you're good at networking

    Recommends
    Positive Outlook
    Approves of CEO
  7. 3 people found this helpful

    WARNING - Do your full due diligence and homework before joining!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RBC Insurance full-time (more than a year)

    Pros

    RBC Insurance is (RBCI) associated with one of the best brands in Canada/North America.

    I can only provide context about Alberta Field Sales.

    Every employee in Field Sales (think of of those adjacent RBCI branches next to a RBC Royal Bank) has practiced and been coached to let you know "Why RBCI". Most of the reasons are linked to the parent RBC Umbrella. Every position is unique with its own Pros and Cons.

    90% of your employee experience will be contingent on which area of RBCI you work in, which province, and who your direct leader is.

    I recommend to anyone thinking of joining RBC Insurance to do your "homework" which should include 1) talking to people that work there, 2) reaching out to previous RBCI employees (use your LinkedIn!), 3) Mystery shop the RBC Insurance area that you are looking at, and 3) Asking lots of great questions. Dig deep and ask about their employee engagement, sales results, and turnover. Ask about the time in role for most of the leaders and their direct reports. Ask some key questions around their metrics - how many advisors met target last year, how many are meeting, how many made variable pay. Who were in the top 15/20/25% last year and are they still around?

    RBCI has a LOT of reporting in place and this information is readily available.

    Overall the salary, benefits, and total compensation are good. Banking and Insurance benefits to employees are really good.

    Cons

    The employee engagement results have been very poor relative and absolute to the rest of the RBCI and even RBC organization. Ask for your individual business unit's engagement scores and compare across and up.

    There is a culture of disrespect for the employees which ultimately impacts the customer experience.

    This is an environment of "crisis management", "reactive fire drills", and "micromanagement" (think LOTS of tracking and reporting of 85% of your activities, being directed what and how to do your job, and participating in low value conference calls and meetings.

    Do not confuse RBCI with RBC or RBC Royal Bank - night and day. Their value propositions are not similar.

    Ask about the employee engagement scores of the last tow Regional Leaders (Regional Vice Presidents). They are currently looking for a another new leader for Alberta.

    A LOT of great leaders and advisors have left RBCI in the last 12-18 months - find out why.

    The on-boarding and training is limited and very "self managed".

    The senior leaders in Toronto are unable to relate to others outside of Ontario.

    Do your homework and make an informed decision before you join.

    Advice to ManagementAdvice

    Look at your key metrics (especially around your employee engagement) and investigate.

    There are systemic and root issues that have been ignored. Y

    You will not attract the talent you want.

    RBCI has the potential to be an amazing organization...

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. Claims Examiner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Adjuster in Montreal, QC (Canada)
    Current Employee - Claims Adjuster in Montreal, QC (Canada)

    I have been working at RBC Insurance full-time (more than 8 years)

    Pros

    Room for growth, great benefits, stock options and sick days paid when required. Great coverage and prices for personal banking if employee. No fee account allowed

    Cons

    No team spirit, unrealistic goals passed down from upper and Middle Management, back biting and lack of moral. Divide and conquer attitude from upper and middle management, non cohesive sneaky behaviour not fitting of RBC's mission statement.

    Advice to ManagementAdvice

    Please look into the practice's of your middle management and see if the leadership is in step with what RBC profess to be. In practice it is really not. Too many hidden agendas.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful

    Horrible work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Underwriting Support
    Former Contractor - Underwriting Support

    I worked at RBC Insurance as a contractor (more than a year)

    Pros

    8-4 job, no over time needed

    Cons

    Too much competition
    No respect amongst team members or from management

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful

    Definitely more about the dollar then the customer or even employee.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RBC Licensed Insurance Advisor in Calgary, AB (Canada)
    Former Employee - RBC Licensed Insurance Advisor in Calgary, AB (Canada)

    I worked at RBC Insurance full-time (more than 3 years)

    Pros

    Nice people work there and those people work very hard. You can still see the hope in the new employees.

    Cons

    Your best was never good enough.
    Some managers didn't have the skill sets to be a manager.
    My manager spelled my name wrong for the first 6 months. Felt like an employee number at times and not the employee.

    Doesn't Recommend
    Negative Outlook
  11. Pretty good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Mississauga, ON (Canada)
    Current Employee - Anonymous Employee in Mississauga, ON (Canada)

    I have been working at RBC Insurance full-time (more than a year)

    Pros

    All the perks of a big company, lots of opportunities if you go looking for them. Many of the people I have met so far are very friendly and eager to share their experiences. The internal job website is very useful to see what else is out there.

    Cons

    None so far, though some coworkers seem pretty cynical and lack ambition, there seems to be a lack of talent. I imagine the hours would be tough for someone with more responsibilities.

    Recommends
    Positive Outlook
    Approves of CEO

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