RBC Insurance Reviews

Updated May 22, 2015
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46 Employee Reviews

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  1. Great company to work for .

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Director in Oakville, ON (Canada)
    Current Employee - Regional Director in Oakville, ON (Canada)

    I have been working at RBC Insurance

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Values are good, great benefits as well

    Cons

    work life balance may be at stake in some roles


  2. creditor insurance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RBC Insurance

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people to work with + positive atmosphere + nice workplace + good learning opportunities

    Cons

    salary is low + evaluation is sometimes based on facts out of your control

    Advice to Management

    increase salaries


  3. Helpful (1)

    pressured environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Life and Living Benefit Advisor in London, ON (Canada)
    Current Employee - Life and Living Benefit Advisor in London, ON (Canada)

    I have been working at RBC Insurance full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    RBC brand, lots of bonuses and commission

    Cons

    so much pressure. daily/weekly/monthly quotas to meet


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  5. Licensed Insurance Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Insurance Advisor in Mississauga, ON (Canada)
    Current Employee - Licensed Insurance Advisor in Mississauga, ON (Canada)

    I have been working at RBC Insurance full-time (More than 5 years)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    -Once TM/TL's recognize your capabilities (it takes a while) they will give you useful experience, however if they don't find you capable of fulfilling certain tasks, they will not bother with helping you develop. -Work-life balance is decent once you have some seniority -Company values are good, very client focused

    Cons

    -It took some time for management to recognize me for accomplishments and trust me with more complex tasks and duties that would aid my career. -They stopped promoting people to senior positions in my department (and pay), therefore now I am in a situation where I do more than a Senior does, and am considered a senior, however I am not being compensated as one... whereas actual Seniors have been able to kept their Senior pay increase, without continuing to deserve it as they will only help minimally. -Benefit costs increase each year -End of year bonus will depends mainly on your numbers/stats, which can sometimes be a little unrealistic.


  6. Not bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mississauga, ON (Canada)
    Former Employee - Anonymous Employee in Mississauga, ON (Canada)

    I worked at RBC Insurance full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    It's a large company with good benefits and salary. Bonus was good and it was given every year. Didn't have a lot of overtime and hours were flexible.

    Cons

    There were a few difficult people in charge of areas that made it difficult for others working there. A lot of office politics.

    Advice to Management

    Upper management need to get rid of the managers that are ruining the work environment for most of the rest of staff. Waiting for them to retire isn't soon enough. Certain people can fake having people skills when required but really don't care about the rest of the staff.


  7. Helpful (1)

    Good Opportunity for the right type of Salesperson

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RBC Licensed Insurance Advisor
    Current Employee - RBC Licensed Insurance Advisor

    I have been working at RBC Insurance full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Pays a steady base salary

    Cons

    Cold Calling and late nights


  8. Helpful (3)

    Horrible place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Insurance Advisor in Mississauga, ON (Canada)
    Current Employee - Licensed Insurance Advisor in Mississauga, ON (Canada)

    I have been working at RBC Insurance full-time (More than 5 years)

    Pros

    Its a large bank

    Cons

    Management cares only about sales....nothing for the employees.. Also alot of politics and racism towards blacks

    Advice to Management

    Focus more on your employees....it costs more to hire a new employee than it is to maintain an old one


  9. Review of RBC Insurance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Disability Claims Adjudicator in Toronto, ON (Canada)
    Current Employee - Senior Disability Claims Adjudicator in Toronto, ON (Canada)

    I have been working at RBC Insurance full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    There is a good working environment.

    Cons

    Senior Management always takes a reactive approach with staffing issues and wait for 3 or 4 employees to leave before they readjust salaries. They also tend to promote people based on seniority rather than merit and potential for growth.

    Advice to Management

    Take a risk and promote people with potential and stand behind your decisions. Promoting the more senior people is not the way to go.


  10. Helpful (4)

    WARNING - Do your full due diligence and homework before joining!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RBC Insurance full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    RBC Insurance is (RBCI) associated with one of the best brands in Canada/North America. I can only provide context about Alberta Field Sales. Every employee in Field Sales (think of of those adjacent RBCI branches next to a RBC Royal Bank) has practiced and been coached to let you know "Why RBCI". Most of the reasons are linked to the parent RBC Umbrella. Every position is unique with its own Pros and Cons. 90% of your employee experience will be contingent on which area of RBCI you work in, which province, and who your direct leader is. I recommend to anyone thinking of joining RBC Insurance to do your "homework" which should include 1) talking to people that work there, 2) reaching out to previous RBCI employees (use your LinkedIn!), 3) Mystery shop the RBC Insurance area that you are looking at, and 3) Asking lots of great questions. Dig deep and ask about their employee engagement, sales results, and turnover. Ask about the time in role for most of the leaders and their direct reports. Ask some key questions around their metrics - how many advisors met target last year, how many are meeting, how many made variable pay. Who were in the top 15/20/25% last year and are they still around? RBCI has a LOT of reporting in place and this information is readily available. Overall the salary, benefits, and total compensation are good. Banking and Insurance benefits to employees are really good.

    Cons

    The employee engagement results have been very poor relative and absolute to the rest of the RBCI and even RBC organization. Ask for your individual business unit's engagement scores and compare across and up. There is a culture of disrespect for the employees which ultimately impacts the customer experience. This is an environment of "crisis management", "reactive fire drills", and "micromanagement" (think LOTS of tracking and reporting of 85% of your activities, being directed what and how to do your job, and participating in low value conference calls and meetings. Do not confuse RBCI with RBC or RBC Royal Bank - night and day. Their value propositions are not similar. Ask about the employee engagement scores of the last tow Regional Leaders (Regional Vice Presidents). They are currently looking for a another new leader for Alberta. A LOT of great leaders and advisors have left RBCI in the last 12-18 months - find out why. The on-boarding and training is limited and very "self managed". The senior leaders in Toronto are unable to relate to others outside of Ontario. Do your homework and make an informed decision before you join.

    Advice to Management

    Look at your key metrics (especially around your employee engagement) and investigate. There are systemic and root issues that have been ignored. Y You will not attract the talent you want. RBCI has the potential to be an amazing organization...


  11. Helpful (1)

    Claims Examiner

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Montreal, QC (Canada)
    Current Employee - Claims Adjuster in Montreal, QC (Canada)

    I have been working at RBC Insurance full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Room for growth, great benefits, stock options and sick days paid when required. Great coverage and prices for personal banking if employee. No fee account allowed

    Cons

    No team spirit, unrealistic goals passed down from upper and Middle Management, back biting and lack of moral. Divide and conquer attitude from upper and middle management, non cohesive sneaky behaviour not fitting of RBC's mission statement.

    Advice to Management

    Please look into the practice's of your middle management and see if the leadership is in step with what RBC profess to be. In practice it is really not. Too many hidden agendas.



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