RBS Citizens Reviews

Updated April 27, 2015
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  1. Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RBS Citizens

    No opinion of CEO
    No opinion of CEO

    Pros

    It's a good start carrier for college graduate or part time job while you are still in college. People that I work with are wonderful.

    Cons

    Pay is low, you have to work very hard to get a bonus (they are very small for tellers) and work is getting very robotic lately, a lot of cranky customers.

  2. Helpful (2)

    Descending the moral ladder.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RBS Citizens

    Pros

    Great people. Solid benefits and the best time away policies I've ever seen.

    Cons

    Exec management is under extreme pressure to I PO and is making irrational choices such as let's tell the staff we are going to outsource but expect them to help relocate ou r data center.

    Advice to Management

    Pick a strategy. Any strategy and stick with it.

  3. great bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mortgage Closer in Warwick, RI
    Former Employee - Mortgage Closer in Warwick, RI

    I worked at RBS Citizens full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great job working with many internal and external customers. Pay is desirable.

    Cons

    The bonus structure is hard to meet due to the low housing market and file delivery is equal so there is not much of a chance to meet bonuses until the housing market comes back around.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Sr Quantitative Business Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Quantitative Analyst in Richmond, VA
    Current Employee - Senior Quantitative Analyst in Richmond, VA

    I have been working at RBS Citizens full-time (Less than a year)

    Pros

    good work culture, flexible hours

    Cons

    no bonus, less visibility, too much bureaucracy

    Advice to Management

    give more visibility and reduce bureaucreacy

  6. Toxic environment!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Albany, NY
    Former Employee - Anonymous Employee in Albany, NY

    I worked at RBS Citizens full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Healthcare and steady work with aggressive sales

    Cons

    Cut throat, no work/life balance, use and abruise you, then cut you employment!!!

    Advice to Management

    Know what your team's are doing and reward those who excel.

  7. Helpful (2)

    It has been a learning exp

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Banker I in Washington, PA
    Current Employee - Banker I in Washington, PA

    I have been working at RBS Citizens full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    pto days and holidays off benefits are fairly good, there is a lot of training, that you go to, and the
    trainers are knowledgeable

    Cons

    checking account goals for new to bank customers are very high and you do not get bonuses if
    do not meet the high number they give you

  8. Too many changes too fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Woonsocket, RI
    Current Employee - Teller in Woonsocket, RI

    I have been working at RBS Citizens full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Customers are great, makes day go by faster

    Cons

    MGT needs help, company doesn't encourage promoting from within. HR and MGT are not on the same page, very strict dress code.

    Advice to Management

    When you know an employee wants to advance, go out of your way to help them immediately if they deserve it, not watch them get turned down time and time again.

  9. Mortgage Loan Processor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loan Processor in Warwick, RI
    Former Employee - Loan Processor in Warwick, RI

    I worked at RBS Citizens full-time (More than 10 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    This is a very stable company, the colleagues are very friendly and helpful. Management works just as hard as you do and they are visible to you. They take your suggestions to heart, researches them out and if found to be worthy of implementation will do it. The benefits are good locations are good with on site food prep cafeterias. They look to promote within, encourages you to exceed and provide training when they feel it is needed. A great place to work.

    Cons

    Parking can be a challenge at some locations, you should time your arrival accordingly, schedule out of office appointments late in the day to make it easier to get a spot.

    Advice to Management

    The work spaces could be a little bigger to accommodate the staff, with partial dividers.

  10. Helpful (4)

    Layoffs happen frequently

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RBS Citizens full-time (More than 3 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Good work-life balance when employed. Good colleagues.

    Cons

    I was laid off from the company 3 times while they continued to hire for similar roles in other areas of company. They don't try to internally place impacted colleagues. Each department is its own entity.

    Advice to Management

    Needs to be more cohesive and you should retain talent instead of displace them...give them severance packages and have them look for their own jobs to come back.

  11. Helpful (1)

    It used to be a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at RBS Citizens full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Ability to work remotely, either home or other office location.

    Cons

    Work/Life balance that used to be so important, seem to be forgotten by management.

    Advice to Management

    Employees should be valued, as much as the customers.

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