RBS National Bank
3.1 of 5 7 reviews
www.rbsnb.com Bridgeport, CT

RBS National Bank Reviews

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3.1 7 reviews

                             

100% Approve of the CEO

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Joe Hoffman

(1 ratings)

50% of employees recommend this company to a friend
7 Employee Reviews
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To date, the promise of this business has not been realized.

Operational Risk Manager (Former Employee)
Bridgeport, CT

I worked at RBS National Bank

ProsThe environment was initially similar to a new business - originally there was a great deal of enthusiasm, as well as high aspirations to make a mark as a business. Citizens Bank failed to provide the level of support that we needed to succeed in this business, and help us grow our customer base.

ConsOver time, there was an increase in the level of interference/ oversight, first by Citizens, then by RBS UK. Micromanagement took over. In addition, the current economic environment significantly increased the challenges that the business was forced to deal with, such as increasingly tight regulatory control over the credit card business.

Advice to Senior ManagementA greater level of proactive marketing is required to get to the competitive position you intended to achieve, as well as a more competitive product offering. The brand recognition marketing which was promised never materialized.

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  • Work/Life Balance
         
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Fair outlook on RBS

Customer Servive Representative (Current Employee)
Bridgeport, CT

I have been working at RBS National Bank

ProsSome of the best reason to work for RBS are schedule flexibility, time off, relatively fair pay, the feeling that work stays at work... there is no need to bring work home, nor do the stresses of work follow one home.

ConsSome of the downsides of working at RBS are the high turnover rate, the salary does not increase much from ones starting wages. No real opportunity for advancement from the customer service level. Seems as if goals are set up for one to fail, no job security as people are constantly being fired.

Advice to Senior ManagementPlease focus on employee happiness, their happiness is related directly to the level of service the customers will receive. In these uncertain economic times simple reassurance can go a long way.

No, I would not recommend this company to a friend

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  • Culture & Values
         
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  • No Opinion of CEO

 

A united team.

Area Sales Manager (Former Employee)
Oradea (Romania)

I worked at RBS National Bank as a contractor for more than 3 years

Prosmany trainings, team dynamics, support from superiors, good commission if you have good results

Consweak internal system, fewer cars, a few ATMs, very strict conditions for customers,

Yes, I would recommend this company to a friend

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It's a job

Anonymous Employee (Current Employee)

I have been working at RBS National Bank

ProsIf you are self motivated and hit your goals you are left alone

ConsIn such flux, you can't get straight answers

Advice to Senior ManagementFocus on fundamentals

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A company struggling to regain it's reputation losing site of it's greatest assets - its people

Anonymous Employee (Current Employee)

I have been working at RBS National Bank

ProsSalaries and benefits package good considering the position the organisation is currently in.
Work - life balance really important the the company.

ConsTerrible company reputation.
People now treated as expendible in terms of cost cutting.
Future of the company unknown and unsecure.

Advice to Senior ManagementDon't forget the staff at the coal face.
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No, I would not recommend this company to a friend

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N/A

Credit Risk Management (Current Employee)

I have been working at RBS National Bank

ProsExcellent working environment, job is not that stressful, work/ life balance, tries hard to retain qualified employees, very helpful colleagues

Conslack of directions from management, Pay scale is not competitive; it takes RBS long time to fire low performing employees, low morale among employees especially after financial crisis

Advice to Senior ManagementPay scale compared to the industry is low....

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RBS was a good place to work until 2009

Anonymous Employee (Former Employee)

I worked at RBS National Bank

ProsWork Life Balance
Good Renumeration
Lots of extra facilities
Good Technical Exposure for Techies

ConsNo Growth Opportunities of late
Too much of politics by Senior Management

Advice to Senior ManagementBe Transparent

Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at RBS National Bank reviews and ratings — including employee satisfaction and approval rating for RBS National Bank CEO Joe Hoffman. All 7 reviews posted anonymously by RBS National Bank employees.