RBS National Bank
3.1 of 5 7 reviews
www.rbsnb.com Trumbull, CT 1 to 5 Employees

RBS National Bank Reviews

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3.1 7 reviews

                             

100% Approve of the CEO

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Joe Hoffman

(1 ratings)

50% of employees recommend this company to a friend
7 Employee Reviews
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    To date, the promise of this business has not been realized.

    Operational Risk Manager (Former Employee)
    Bridgeport, CT

    ProsThe environment was initially similar to a new business - originally there was a great deal of enthusiasm, as well as high aspirations to make a mark as a business. Citizens Bank failed to provide the level of support that we needed to succeed in this business, and help us grow our customer base.

    ConsOver time, there was an increase in the level of interference/ oversight, first by Citizens, then by RBS UK. Micromanagement took over. In addition, the current economic environment significantly increased the challenges that the business was forced to deal with, such as increasingly tight regulatory control over the credit card business.

    Advice to Senior ManagementA greater level of proactive marketing is required to get to the competitive position you intended to achieve, as well as a more competitive product offering. The brand recognition marketing which was promised never materialized.

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    Fair outlook on RBS

    Customer Servive Representative (Current Employee)
    Bridgeport, CT

    ProsSome of the best reason to work for RBS are schedule flexibility, time off, relatively fair pay, the feeling that work stays at work... there is no need to bring work home, nor do the stresses of work follow one home.

    ConsSome of the downsides of working at RBS are the high turnover rate, the salary does not increase much from ones starting wages. No real opportunity for advancement from the customer service level. Seems as if goals are set up for one to fail, no job security as people are constantly being fired.

    Advice to Senior ManagementPlease focus on employee happiness, their happiness is related directly to the level of service the customers will receive. In these uncertain economic times simple reassurance can go a long way.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    A united team.

    AREA SALES MANAGER (Former Employee)
    Oradea (Romania)

    Prosmany trainings, team dynamics, support from superiors, good commission if you have good results

    Consweak internal system, fewer cars, a few ATMs, very strict conditions for customers,

    Yes, I would recommend this company to a friend

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    It's a job

    Anonymous Employee (Current Employee)

    ProsIf you are self motivated and hit your goals you are left alone

    ConsIn such flux, you can't get straight answers

    Advice to Senior ManagementFocus on fundamentals

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    A company struggling to regain it's reputation losing site of it's greatest assets - its people

    Anonymous Employee (Current Employee)

    ProsSalaries and benefits package good considering the position the organisation is currently in.
    Work - life balance really important the the company.

    ConsTerrible company reputation.
    People now treated as expendible in terms of cost cutting.
    Future of the company unknown and unsecure.

    Advice to Senior ManagementDon't forget the staff at the coal face.
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    No, I would not recommend this company to a friend

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    N/A

    Credit Risk Management (Current Employee)

    ProsExcellent working environment, job is not that stressful, work/ life balance, tries hard to retain qualified employees, very helpful colleagues

    Conslack of directions from management, Pay scale is not competitive; it takes RBS long time to fire low performing employees, low morale among employees especially after financial crisis

    Advice to Senior ManagementPay scale compared to the industry is low....

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    RBS was a good place to work until 2009

    Anonymous Employee (Former Employee)

    ProsWork Life Balance
    Good Renumeration
    Lots of extra facilities
    Good Technical Exposure for Techies

    ConsNo Growth Opportunities of late
    Too much of politics by Senior Management

    Advice to Senior ManagementBe Transparent

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at RBS National Bank reviews and ratings — including employee satisfaction and approval rating for RBS National Bank CEO Joe Hoffman. All 7 reviews posted anonymously by RBS National Bank employees.