REI Reviews

Updated August 11, 2015
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3.6
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REI President and CEO Jerry Stritzke
Jerry Stritzke
21 Ratings

Pros
  • Had forgot what work-life balance was like until I came here (in 60 reviews)

  • It is a good part-time (emphasis on (in 49 reviews)

Cons
  • The pressure of having to sell memberships when most people are already members was too much for me (in 41 reviews)

  • Hours are intentionally shy of full time for 80% of staff; maybe to cut costs for employee benefits (in 37 reviews)

More Pros and Cons

98 Employee Reviews

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  1. Helpful (4)

    Great company overall

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kent, WA
    Current Employee - Anonymous Employee in Kent, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at REI full-time (More than 3 years)

    Pros

    Work-life balance, active & outdoorsy culture, gear discounts. Company is growing and becoming more innovative and creative. Collaborative atmosphere and employees love the company. Authentic to its values.

    Cons

    Career development is not made a priority. Poor technology holds the company back. Kent is a depressing location and very long commute for most.

    Advice to Management

    Keep up the push for more speed, creativity, and innovation. Take career development seriously and focus on developing an internal talent pipeline.


  2. Sr. Technical Analyst

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kent, WA
    Former Employee - Anonymous Employee in Kent, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great work life balance working there

    Cons

    Lack for forward mobility working there


  3. Helpful (1)

    Ehh

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Kent, WA
    Former Contractor - Anonymous Contractor in Kent, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at REI as a contractor

    Pros

    The cafeteria food was so yummy and affordable. Rare find at a company. The hours were good too. Right on the bus line and convenient to commute to.

    Cons

    Management told me to go home since i was in a head on collision the day before and then used it against me when I had to call out one day to let me go from the contract position stating that I missed too much work when I only missed a total of 2 days. Smoking was only allowed in one spot on the campus and it took majority of my 10 min break to get there and back

    Advice to Management

    Don't say one thing and then use that same thing against the employee. Its very unprofessional and petty.


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  5. REI Still Growing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Managet in Kent, WA
    Current Employee - Operations Managet in Kent, WA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    REI is a fun and fast pace place to work. It has great benefits and we are really getting back to what we should be about a great place to get outdoor gear. The new CEO has renewed the great culture that has always been here

    Cons

    It would always be nice to make more money with a higher base rate, but the trade off for 15% retirement and the summit bonus makes up for it

    Advice to Management

    Continue to focus on the customer and employees so we can continue to grow like we've been growing this year


  6. Helpful (6)

    Balanced and live their values

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Kent, WA
    Current Employee - Senior Project Manager in Kent, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at REI full-time

    Pros

    balanced, great products and discounts, able to have an impact to your work area. management is aware of resource limits. can usually work only 40 hours

    Cons

    chaotic. lots of turnover, limited accountability, hq is isolated. turnover and very lean environment makes it difficult to deliver


  7. Helpful (3)

    Category Merchandising Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Category Merchandise Manager in Kent, WA
    Former Employee - Category Merchandise Manager in Kent, WA
    Positive Outlook

    I worked at REI full-time (More than 10 years)

    Pros

    Products sold enhance customer's outdoor experience. Flexible work hours, great benefits, like minded co-workers.

    Cons

    As the company grows, the work/life balance is disappearing. More focus on driving KPI goals instead of doing the right thing for customers and the environment.


  8. Helpful (2)

    Old company with bold future

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Business Analyst in Kent, WA
    Current Employee - IT Business Analyst in Kent, WA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun people. Team-based, no politics, get sh&t done

    Cons

    Still working through a lot of it

    Advice to Management

    Keep going there's a lot left


  9. Helpful (1)

    Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Kent, WA
    Former Employee - Senior Software Engineer in Kent, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at REI full-time (More than 3 years)

    Pros

    Good company, good people, stable

    Cons

    Moves very, very, very slowly.


  10. Helpful (1)

    Sr. Information Security Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Information Security Analyst in Kent, WA
    Former Employee - Senior Information Security Analyst in Kent, WA
    Recommends
    Positive Outlook

    Pros

    Great place to work, people with lot of positive attitude and energy. Great Benefits and company take care of employees very well. Growing company. I love the place as it promote and educate the members on outdoors.

    Cons

    Very challenging job, as the hacking attacks on the retail industry are growing.

    Advice to Management

    Keep going


  11. Helpful (3)

    I worked as a retail employee, copywriter and Senior Copywriter. It was a great ride!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior CopyWriter in Kent, WA
    Former Employee - Senior CopyWriter in Kent, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at REI full-time (More than 5 years)

    Pros

    My coworkers were amazing. I routinely met amazing people who were passionate about REI's mission. Obviously the gear discounts were well worth it if you like the outdoors. Work/life balance is valued and observed. Overall, my experience was very positive.

    Cons

    Compensation for working at a Co-Op is not as high as it might be otherwise. Driving to Kent, WA, everyday is not ideal.

    Advice to Management

    Moving out of Kent would attract greater talent.



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