REI
3.7 of 5 404 reviews
www.rei.com Kent, WA 5000+ Employees

REI Reviews in Kent, WA

Updated Apr 12, 2014
All Employees Current Employees Only

3.4 75 reviews

                             

62% Approve of the CEO

REI President and CEO Jerry Stritzke

Jerry Stritzke

(8 ratings)

69% of employees recommend this company to a friend
75 Employee Reviews Back to all reviews
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1 person found this helpful  

Director

Director (Current Employee)
Kent, WA

I have been working at REI full-time for more than 5 years

ProsGreat people, fulfilling work, mission driven, quality products. We are well situated for greater success!

ConsPace of change has been slow but accelerating now.

Advice to Senior ManagementDon't forget our core values.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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2 people found this helpful  

Going through a lot of change, need to anchor

Manager Level (Current Employee)
Kent, WA

I have been working at REI full-time for more than a year

ProsThe people. Truly amazing people to work with.
Decent benefits
Value of work life (although this is changing)
Great discounts on gear

ConsGoing through change and no real concern of burden on the employees
Too much busy work, little strategic vision from senior management
Work life balance not consistent from department to department
Need to anchor back to true REI values and brand

Advice to Senior Managementshowbrands how genuine concern for employees over just Getting deliverables complete

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Merchandise Assistant

Merchandising Assistant (Current Employee)
Kent, WA

I have been working at REI full-time for more than 5 years

ProsGreat coworkers, teleworking, ability to wear casual clothing.

ConsCareer path takes a long time. Hard to get managers support for growth opportunies.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great at the beginning but the company seems to have lost its way

Anonymous Employee (Current Employee)
Kent, WA

I have been working at REI full-time for more than 8 years

Prosthe benefits are amazing, time off is generous, and the store discounts almost make up for the bad.

Consmy group was severely understaffed, IT Directors and management seem to only give lip service to companies core values.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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3 people found this helpful  

Administrative assistants beware

Administrative Assistant (Former Employee)
Kent, WA

I worked at REI full-time for more than a year

ProsWork, life and balance is great. Great benefits and the stewards ship the co-op has is amazing.

ConsVery high turnover for administrative assistants. Heavy work loads. Depending on the department you are in it can be very challenging. A lot of gossip and back stabbing goes on. If you want to be back in Jr. High then you will fit right in.

Advice to Senior ManagementYou need to put a stop to what goes on within the administrative assistants. Makes for a very poor environment.

No, I would not recommend this company to a friend

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2 people found this helpful  

A wonderful culture with great and caring people.

Director (Current Employee)
Kent, WA

I have been working at REI full-time for more than 5 years

ProsGreat opportunity to work for a mission driven retailer. New leadership and strategy will set us up for success in the years to come. Change can be hard but exciting.

ConsLots to do but we need to take a holistic view and focus on the game changers. We are industry leaders but sometimes have been slow to move on some things. Glad we are moving forward.

Advice to Senior ManagementDuring times of change remember to do the right thing. This is the heart and soul of our business and probably the reason you joined and others wish they could join.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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General Review

IT (Current Employee)
Kent, WA

I have been working at REI full-time for more than a year

ProsExcellent people to work with

ConsSuch change going on with management that people don't know if their roles are going to change.

Yes, I would recommend this company to a friend

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1 person found this helpful  

Love what we do

Systems Architect (Current Employee)
Kent, WA

I have been working at REI full-time for more than 10 years

ProsLoaded with opportunity, awesome culture, easy commute!, love what we stand for

Conswell, I work in Kent

Advice to Senior ManagementUnitfy entire company behind short term, quarter-based goals.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Nice place to work, great benefits

Anonymous Employee (Former Employee)
Kent, WA

I worked at REI full-time

ProsGreat benefits, great culture too.

ConsNot leading edge, the small personal factions within larger departments

Yes, I would recommend this company to a friend

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5 people found this helpful  

Comfortably numb is how I spent much of my 20 years with this company

Anonymous Employee (Former Employee)
Kent, WA

I worked at REI full-time for more than 10 years

ProsFantastic people to work with, company that promotes very strong values and lives them through the business.

ConsLack of decisive leadership, very slow to adopt change and take the best ideas from new employees and incorporate, compensation is average and tiresome, slow career path due to lack of movement in management, poor accountability structure

Advice to Senior ManagementLeverage new employees skills and ideas quickly into organization, don't over democratize decision-making, encourage more risk-taking, enforce accountability and let go resources who don't perform well over time.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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