REI Reviews

Updated March 20, 2015
93 reviews filtered by
  • Kent, WA
  • Any Job Title
3.3
93 Reviews
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REI President and CEO Jerry Stritzke
Jerry Stritzke
132 Ratings

93 Employee Reviews

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  1. 1 person found this helpful

    Amazing company doing amazing things

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Kent, WA
    Current Employee - Analyst in Kent, WA

    I have been working at REI full-time (more than 5 years)

    Pros

    Strong and growing team, creative, collaborative environment. They really care about employees. Great benefits.

    Cons

    not many compared to other places. this is a great place to work.

    Advice to ManagementAdvice

    This is a great place to work. As we grow how do we keep what's special about REI? People love working here, let's not mess with that.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Kent, WA
    Former Employee - Senior Software Engineer in Kent, WA

    I worked at REI full-time (more than 3 years)

    Pros

    Good company, good people, stable

    Cons

    Moves very, very, very slowly.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. Sr. Information Security Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Information Security Analyst in Kent, WA
    Former Employee - Senior Information Security Analyst in Kent, WA

    I worked at REI

    Pros

    Great place to work, people with lot of positive attitude and energy. Great Benefits and company take care of employees very well. Growing company. I love the place as it promote and educate the members on outdoors.

    Cons

    Very challenging job, as the hacking attacks on the retail industry are growing.

    Advice to ManagementAdvice

    Keep going

    Recommends
    Positive Outlook
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  5. 1 person found this helpful

    I worked as a retail employee, copywriter and Senior Copywriter. It was a great ride!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior CopyWriter in Kent, WA
    Former Employee - Senior CopyWriter in Kent, WA

    I worked at REI full-time (more than 5 years)

    Pros

    My coworkers were amazing. I routinely met amazing people who were passionate about REI's mission. Obviously the gear discounts were well worth it if you like the outdoors. Work/life balance is valued and observed. Overall, my experience was very positive.

    Cons

    Compensation for working at a Co-Op is not as high as it might be otherwise. Driving to Kent, WA, everyday is not ideal.

    Advice to ManagementAdvice

    Moving out of Kent would attract greater talent.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful

    Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales in Kent, WA
    Current Employee - Retail Sales in Kent, WA

    I have been working at REI

    Pros

    I absolutely loved working here!

    Cons

    Nothing come to mind at the time.

    Advice to ManagementAdvice

    Keep it up!

    Recommends
    Positive Outlook
    Approves of CEO
  7. 4 people found this helpful

    A Once-Great Company Struggling to Find its Way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Analyst in Kent, WA
    Former Employee - Senior Business Analyst in Kent, WA

    I worked at REI

    Pros

    Great benefits for employees: Healthcare, 401(k)/Profit Sharing, Gear Discounts and In-Store Discounts, very active culture.

    Cons

    Lack of top-talent.
    Slow career growth.
    Political environment.
    Lower compensation than comparable companies.

    Recommends
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful

    Store Design & Visual Merchandising

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Kent, WA
    Former Employee - Anonymous Employee in Kent, WA

    I worked at REI full-time (more than 5 years)

    Pros

    ProDeal - you get to buy products from selected vendors at crazy low prices.

    Cons

    Everybody overworked
    Stressful atmosphere
    Work-Life balance that they are so proud of is practically non-existent.

    Doesn't Recommend
    Positive Outlook
  9. 11 people found this helpful

    Strong company with unique assets, trying to find its way in a more competitive landscape

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Professional At HQ in Kent, WA
    Former Employee - Senior Professional At HQ in Kent, WA

    I worked at REI full-time (more than 10 years)

    Pros

    REI does a great job recruiting employees who share company values, which creates a strong sense of community where most really care about doing a good job. It is a fun workplace where many employees form tight friendships, making it a hard place to leave. The coop model is a real plus because leaders can make decisions with the long-term health of the company in mind. Most benefits programs are strong.

    Cons

    At times it can take forever to get a change off the ground, even if many people believe it needs to happen. The company lacks the appropriate level of planning and project management functions, which means large projects can experience many stops and starts and often not cross the finish line. Too many individual heroics are required to get things done.

    With many recent leadership changes at the top, too many lower level leaders are scrambling to please those above at the expense of thinking for themselves, which is increasing the political environment and having a negative impact on employees reporting to them. You will encounter fabulous leaders in some areas and mediocre ones in others, and there is not a strong enough focus on training and evaluating leaders to ensure consistency.

    Advice to ManagementAdvice

    Don't forget the company values in the name of "business." The people and the values are what differentiates REI and will continue to be a key element of success if you hold onto them. Please set the example for this and require it of those below. REI cannot thrive as a company full of "yes" people.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 5 people found this helpful

    Ups and downs but currently headed in the right direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Kent, WA
    Current Employee - Senior Software Engineer in Kent, WA

    I have been working at REI full-time (more than 5 years)

    Pros

    * great work life balance
    * sweet discount (personally, I don't actually save money, I just buy way nicer stuff)
    * newer management is much better. Historically we've had pretty old school management in IT and it's still an issue on the infrastructure side of the house but the development side has gotten much much better.
    * rei.com side of things is pretty modern and big on Agile/Devops/continuous delivery.
    *standard Java shop (spring, hibernate/jpa, resteasy, maven)

    Cons

    * still have to fight some old school management, particularly in infrastructure.
    * still recovering from a really bad VP of IT that's no longer there, still many top down processes from that which are too slowly going away.

    Advice to ManagementAdvice

    Trust your engineers, you have a very smart team that can get a lot done if given the freedom.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 3 people found this helpful

    Lots of recent change, still a great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Kent, WA
    Current Employee - Anonymous in Kent, WA

    I have been working at REI full-time (more than 5 years)

    Pros

    Work/life balance
    Mission you can believe in
    Outdoor recreation encouraged
    Great people
    Great benefits
    Great discounts on outdoor gear and clothing

    Cons

    Distance from city
    Constant change
    Divisions working in silos
    Too many people on campus
    Slow, bureaucratic processes
    IT support lacking

    Recommends
    Positive Outlook
    Approves of CEO

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