REI Reviews

Updated April 24, 2015
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3.7
598 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
REI President and CEO Jerry Stritzke
Jerry Stritzke
138 Ratings

Pros
  • Had forgot what work-life balance was like until I came here (in 60 reviews)

  • If you're looking for a part time job that pays well this is a great place to start (in 49 reviews)

Cons
  • The pressure of having to sell memberships when most people are already members was too much for me (in 41 reviews)

  • Hours are intentionally shy of full time for 80% of staff; maybe to cut costs for employee benefits (in 37 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Fun, Energetic, and Not-Too-Long-Term

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Specialist
    Current Employee - Sales Specialist

    I have been working at REI

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    For a company as large and widespread as REI, I was tremendously impressed with how interpersonal it felt. I always feel as if my manager really does have my best interest at heart. As a student, it is particularly wonderful to have the flexibility to pursue my studies and balance my life between work and play, and still have a great job. Definitely take the "work/life balance" aspect of employment very seriously. Benefits are fantastic - we're all gearheads, and the discounts and prodeals are wonderful.

    Cons

    While REI likes to see itself as hiring "inspired guides," the truth is that the company often times feels like it's holding its employees back from really enjoying the outdoors. This has gotten better thanks to the "Yay Day" initiative - designed to give people paid time in the outdoors - but it has felt like it can be hard to actually use the gear you're selling. As a retail position, the only real ways up are either to make the (difficult) jump to headquarters, to be willing to move about the country as a sales manager. Managers often spend years jumping between states and stores.

    Advice to Management

    A little continuity in hiring, and a little more opportunities to explore the outdoors would be nice.

  2. Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Santa Fe, NM
    Former Employee - Anonymous Employee in Santa Fe, NM

    I worked at REI part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work environment, excellent discounts, excellent benefits, flexible schedule and top notch management.

    Cons

    I did not find a single negative element as I worked at the Santa Fe location, If I ever had a concern it was addressed and resolved before it had the chance to be escalated. .

    Advice to Management

    Keep doing what you do. This store had the highest retention rate of any business in Santa Fe, also rated the top 100 companies in America.

  3. awesome place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at REI

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Benefits, discounts, environment, everything, fun

    Cons

    there are no cons to this job

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at REI

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great place to work. Easy work schedule. Fun people to work with. Inspires you to use the products and gain experience in actual outdoor activities.

    Cons

    I didn't have any cons with working for this company. I enjoyed every minute while working there. They accommodated my needs to balance work & family

    Advice to Management

    I have no advice to management as I had a great work experience at this company. I had a great store manager to work under.

  6. Sales Specialist

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at REI

    Pros

    employee discounts, flexible hours, on-site brand reps

    Cons

    must work weekends, would only know schedule roughly 3 weeks in advance.

  7. Old company with bold future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Business Analyst in Kent, WA
    Current Employee - IT Business Analyst in Kent, WA

    I have been working at REI

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun people. Team-based, no politics, get sh&t done

    Cons

    Still working through a lot of it

    Advice to Management

    Keep going there's a lot left

  8. One drawback is the pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier
    Current Employee - Sales Associate/Cashier

    I have been working at REI full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The people that work here, including management, are stellar. We had one rude employee and that employee was fired last fall. The culture here is welcoming and anyone will teach you about their area of knowledge gladly. When I need time off, it's relatively painless to get it. I have been given a chance to learn all the jobs here as well. One week could have me in 5 different roles, and I love the variety.

    Cons

    Salaries need to be higher because we are trained and expected to know a lot.

    Advice to Management

    Don't focus so much on selling memberships. (i.e. no quotas.)

  9. A fun place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at REI full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people are great, the benefits rock and the gear is fun.

    Cons

    Store to store policies can be inconsistent.

  10. Positive learning experience that got me stoked on the outdoors.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Specialist in San Jose, CA
    Current Employee - Sales Specialist in San Jose, CA

    I have been working at REI part-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The people and benefits are great. I love my coworkers!

    Cons

    I would like to be paid more and work full-time. I want more opportunities for advancement.

    Advice to Management

    Keep it up!

  11. Company that cares about employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at REI full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    They care about employee growth and private some great benefits. And Pro Deals! If you need outdoor gear, you can get it cheap.

    Cons

    If you are not interested in management, there is very limited opportunities to move up at the stores. Once you break into AHQ, there are a lot of opportunities, but getting there can be difficult.

    Advice to Management

    Show the save trust and value to ALL store/DS employees that you show to AHQ employees. I worked in DS (Sumner), AHQ (Kent), and at a store (Portland) and I felt a lack of trust when I moved from AHQ to a store.

Work at REI? Share Your Experiences

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