REI

www.rei.com

REI Reviews

Updated January 28, 2015
Updated January 28, 2015
544 Reviews
3.7
544 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
REI President and CEO Jerry Stritzke
Jerry Stritzke
117 Ratings

Review Highlights

Pros
  • Had forgot what work-life balance was like until I came here (in 60 reviews)

  • If you're looking for a part time job that pays well this is a great place to start (in 49 reviews)


Cons
  • The pressure of having to sell memberships when most people are already members was too much for me (in 41 reviews)

  • Hours are intentionally shy of full time for 80% of staff; maybe to cut costs for employee benefits (in 37 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Specialist in Baileys Crossroads, VA
    Former Employee - Customer Service Specialist in Baileys Crossroads, VA

    I worked at REI part-time (more than 3 years)

    Pros

    Flexible schedule, they were always willing to work with my schedule. Discounts, unbelievable discounts on everything.

    Cons

    The pay is low, but the discounts somewhat make up for that. This is a retail job, so you are on your feet long hours.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Frontline

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Frontline in Huntington Beach, CA
    Former Employee - Frontline in Huntington Beach, CA

    I worked at REI part-time (more than a year)

    Pros

    Awesome co workers, good pay for the work, HUGE employee discount and pro deal programs, all management hiring and even corporate hiring seems to be from within

    Cons

    Hard to get full time, hours can be tight during non-peak weeks, inconsistent scheduling (never the same two days off)

    Advice to ManagementAdvice

    Try and find a consistent scheduling model! I know that's hard but it would help your retail staff plan their lives

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    I worked as a retail employee, copywriter and Senior Copywriter. It was a great ride!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior CopyWriter in Kent, WA
    Former Employee - Senior CopyWriter in Kent, WA

    I worked at REI full-time (more than 5 years)

    Pros

    My coworkers were amazing. I routinely met amazing people who were passionate about REI's mission. Obviously the gear discounts were well worth it if you like the outdoors. Work/life balance is valued and observed. Overall, my experience was very positive.

    Cons

    Compensation for working at a Co-Op is not as high as it might be otherwise. Driving to Kent, WA, everyday is not ideal.

    Advice to ManagementAdvice

    Moving out of Kent would attract greater talent.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    REI Norwalk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Norwalk, CT
    Current Employee - Sales Associate in Norwalk, CT

    I have been working at REI part-time (less than a year)

    Pros

    - Love working with my coworkers
    - Love the flexibility of being able to take time off for other work
    - LOVE the PRODEALS
    - LOVE RETIREMENT
    - LOVE YAY DAYS!

    Cons

    - You dont get health benes until a year after your employment. and you have to be averaging about 20 hrs a week.
    - Managers at our store are to the book. They dont allow you to wear hats that we sell in the store. Other REI do.
    - Get less hours if we dont sell memberships. I'm great with people/ equipment/ technical skills, but they base your review entirely on MEMBERSHIPS.

    Advice to ManagementAdvice

    - more training
    - more engagement with associates
    - more check ins... i havent even been evaluated yet.
    - more employee related events... i.e. staff hikes, games, rides

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Membership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cycling
    Former Employee - Cycling

    I worked at REI part-time (more than 5 years)

    Pros

    Great place to meet like minded outdoor people.

    Cons

    Hated pushing the membership on everyone. Low membership, low hours!

    Advice to ManagementAdvice

    Let us sell the gear.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at REI

    Pros

    The benefits of working at REI are incredible. I love the encouragement you get to go outside and pursue your passions, generous prodeal programs makes it even easier to get the gear you need for your trips too!

    Cons

    How well you sell memberships pretty much determines your worth to management. The more you sell the more hours you get. Sometimes employees seem to loose track of actually aiding or helping customers because they are so focused on trying to shove a membership down someones throat.

    Recommends
    Positive Outlook
  8. 1 person found this helpful  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist in Sumner, WA
    Current Employee - Customer Service Specialist in Sumner, WA

    I have been working at REI part-time (more than 3 years)

    Pros

    People are fun. Good balance for work/life. Great perks! Most people in management genuinely care about the people they manage.

    Cons

    Working on weekends. Changing schedules every two weeks. Opportunity to advance is difficult as people don't leave so not many positions open up. During holiday season very stressful.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Specialist - Soft Goods in Oxnard, CA
    Former Employee - Sales Specialist - Soft Goods in Oxnard, CA

    I worked at REI

    Pros

    Great environment
    good management
    good co-workers
    fun
    great products

    Cons

    maybe pay, but you can't complain
    must work weekends

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great environment!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at REI

    Pros

    I worked for REI for 2 years part time. Excellent culture and focus on work-life balance.

    Cons

    There have been several cuts to employee benefits packages in recent years...which was one of the major advantages to working for the company. Part-time employees that used to have benefits packages no longer have robust health insurance options. Only other con is that you will spend most of your paycheck on gear once you see the great deals you get!

  11.  

    Outdoors Pros & Cons

    Current Employee - Retail Sales Associate
    Current Employee - Retail Sales Associate

    I have been working at REI

    Pros

    For an outdoorsy person, it is an ideal job to get familiar with the many products.

    Cons

    As a sales person, the pressure to sell memberships is high and was not indicated in the interview. In the stores I worked in, the store culture was very cliquey.

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