REI Reviews

Updated March 26, 2015
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These reviews contributed towards 2011's Best Places to Work recognition. See ratings and reviews for all time.
3.7
502 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
REI President and CEO Jerry Stritzke
Jerry Stritzke
46 Ratings

Pros
  • Had forgot what work-life balance was like until I came here (in 60 reviews)

  • If you're looking for a part time job that pays well this is a great place to start (in 49 reviews)

Cons
  • The pressure of having to sell memberships when most people are already members was too much for me (in 41 reviews)

  • Hours are intentionally shy of full time for 80% of staff; maybe to cut costs for employee benefits (in 37 reviews)

More Pros and Cons

Employee Reviews

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  1. Great folk, great times, a year here has felt like a week.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Houston, TX
    Current Employee - Retail Sales Associate in Houston, TX

    I have been working at REI

    Pros

    Low stress, flexible hours / unlimited time off (for part timers) very travel friendly, fun environment, nonexistent fear of job loss.

    Cons

    Pay isn't the greatest. Mobility within the retail side of the company is foreseeable, but moving from retail to HQ is unlikely.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful

    I worked at REI part-time (more than 3 years)

    Pros

    Great discounts and culture. Flexible hours. Great part time job! They invest in in their employees and respect their opinions.

    Cons

    Advancement opportunities are available however difficult to come by. Irregular hours and scheduling make it difficult to be your "main" job.

    Advice to ManagementAdvice

    The store I worked at had great store level management. It appears as though there may be a disconnect between corporate management and buyers with the local stores.

  3. 1 person found this helpful

    Amazing company doing amazing things

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Kent, WA
    Current Employee - Analyst in Kent, WA

    I have been working at REI full-time (more than 5 years)

    Pros

    Strong and growing team, creative, collaborative environment. They really care about employees. Great benefits.

    Cons

    not many compared to other places. this is a great place to work.

    Advice to ManagementAdvice

    This is a great place to work. As we grow how do we keep what's special about REI? People love working here, let's not mess with that.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. Great place to work, awesome co-workers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Action Sports Specialist in Portland, OR
    Current Employee - Action Sports Specialist in Portland, OR

    I have been working at REI part-time (more than a year)

    Pros

    They are very good at taking care of the employees and members.

    Cons

    Not a lot of growth and focused on transient staff and schedules so hard to maintain hours.

    Advice to ManagementAdvice

    Offer static hours for employee that can consistently work a shift.

    Recommends
    Positive Outlook
    Approves of CEO
  6. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Kent, WA
    Former Employee - Senior Software Engineer in Kent, WA

    I worked at REI full-time (more than 3 years)

    Pros

    Good company, good people, stable

    Cons

    Moves very, very, very slowly.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful

    Great place to work for those interested in outdoor activities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Specialiat in Las Vegas, NV
    Former Employee - Technical Specialiat in Las Vegas, NV

    I worked at REI

    Pros

    A retail store interested in providing quality to consumers. Some very knowledgeable people worked there. In general, a positive work environment.

    Cons

    It is strongly encouraged to have customers join the coop. It is a good deal for the customer, but sometimes I thought the membership drive was emphasized too much. Technical training was a little inconsistent.

    Advice to ManagementAdvice

    Ensure that training is adequate for employees providing technical services offered. Communicate membership is available but shouldn't be a criteria for employee success.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at REI part-time (more than 5 years)

    Pros

    Recreational Equipment Corp. promotes the culture it based on the following core values which are Authenticity, Quality, Respect, Intergrity and Service

    Cons

    Not enough hours to cover my rent on a part time/full time basis of under 40 hours. Salary is low

    Recommends
    Positive Outlook
  9. Sr. Information Security Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Information Security Analyst in Kent, WA
    Former Employee - Senior Information Security Analyst in Kent, WA

    I worked at REI

    Pros

    Great place to work, people with lot of positive attitude and energy. Great Benefits and company take care of employees very well. Growing company. I love the place as it promote and educate the members on outdoors.

    Cons

    Very challenging job, as the hacking attacks on the retail industry are growing.

    Advice to ManagementAdvice

    Keep going

    Recommends
    Positive Outlook
  10. 1 person found this helpful

    Best Retail Job Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at REI part-time (more than a year)

    Pros

    Most amazing discounts with not just REI brand products but just about every single brand carried
    Paid days to go outdoors
    Great customers for the most part
    Good thorough training
    Most importantly management really wants you to grow with the company and move up and will help you with it
    They also give annual incentive pay and evaluations
    Best paying retail job I've had

    Cons

    Selling memberships - huge emphasis but the benefits make it fairly easy to sell
    Hours can be hard to get after holidays but open availability helps

    Advice to ManagementAdvice

    Better communication between managers but that's honestly nitpicking

    Recommends
    Positive Outlook
  11. Great company that offer growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at REI

    Pros

    Great perks and discounts to test out the latest gear.

    Cons

    They get super understaffed during the holidays which effects schedules negatively.

    Recommends
    Neutral Outlook
    Approves of CEO

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