REI Reviews

Updated October 17, 2014
Updated October 17, 2014
506 Reviews
3.6
506 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
REI President and CEO Jerry Stritzke
Jerry Stritzke
94 Ratings

Review Highlights

Pros
  • Had forgot what work-life balance was like until I came here (in 58 reviews)

  • If you're looking for a part time job that pays well this is a great place to start (in 47 reviews)


Cons
  • The pressure of having to sell memberships when most people are already members was too much for me (in 41 reviews)

  • Hours are intentionally shy of full time for 80% of staff; maybe to cut costs for employee benefits (in 36 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Uplifting place to work

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Sales Specialist in Jacksonville, FL
    Former Employee - Sales Specialist in Jacksonville, FL

    I worked at REI part-time (more than an year)

    Pros

    Going to work was enjoyable. I appreciated the fact that my coworkers were all interesting people from walks of all life an all ages.

    Cons

    Weekend commitments and retail holiday hours.

    Advice to ManagementAdvice

    None. I appreciated my upper management.

    Recommends
    Approves of CEO
  2.  

    Best employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Specialist in Oxnard, CA
    Former Employee - Sales Specialist in Oxnard, CA

    I worked at REI part-time (more than an year)

    Pros

    They hire and train the best people. I was always appreciated and listened to. Everyone works hard.

    Cons

    I needed full time employment. Moving up is very difficult although they do hire mainly from within.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Best company to work for!

    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at REI part-time (less than an year)

    Pros

    Awesome Managers, great culture, and competitive pay for the industry

    Cons

    you want to spend your entire check on stuff in the store!

    Recommends
    Approves of CEO
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  5.  

    A laid back place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at REI full-time (more than 3 years)

    Pros

    Benifits, employee discount, and prodeals are all supurb. Environment is laid back no suit, no tie.

    Cons

    Hard to advance, internal structure prohibits rapid changes.

    Advice to ManagementAdvice

    Restructure Departments and streamline processes for advancement.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    The very best retailer to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Store Manager in Vail, CO
    Current Employee - Store Manager in Vail, CO

    I have been working at REI full-time (more than 10 years)

    Pros

    People matter. The Cooperative is working very hard to do right by the customers and employees. Business prospects are good with growing opportunity in the company. Great benefits, a sense of community. Small company feeling in a large company. Healthy lifestyle encouragement.

    Cons

    REI isn't the best at rolling out new technology but give employees what we need to get the job done. Some systems are not intuitive in the Apple operating system age.

    Advice to ManagementAdvice

    Keep up the good work. Keep payroll sufficient to deliver strong training, service and visual upkeep in stores.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great people and Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Specialist in Greenville, SC
    Current Employee - Sales Specialist in Greenville, SC

    I have been working at REI part-time (less than an year)

    Pros

    Products, people, and great management!

    Cons

    Nothing. The people are great and I could expect nothing less!

    Advice to ManagementAdvice

    You guys are great! Keep doing what you're doing!

    Recommends
    Positive Outlook
    Approves of CEO
  8. 5 people found this helpful  

    Great company, values, people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ecommerce Program Manager in Kent, WA
    Current Employee - Ecommerce Program Manager in Kent, WA

    I have been working at REI full-time (less than an year)

    Pros

    It's an inspiring place to work. Had forgot what work-life balance was like until I came here. The people truly live the lifestyle. And you just can't beat the discounts and benefits.

    Cons

    Sometimes slow moving at HQ, in process of transition but it's looking for the better!

    Advice to ManagementAdvice

    Keep making sure everyone's voice is heard, take risk from time to time and test things out.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Rewarding experience. Met amazing people. Grew as a person.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist in Cincinnati, OH
    Current Employee - Customer Service Specialist in Cincinnati, OH

    I have been working at REI part-time (more than an year)

    Pros

    They value everyone's opinion. Hard work is rewarded. Amazing discounts.

    Cons

    Long/stressful work days during holidays. Dealing with some returns (from people who take advantage of the return policy)

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Fantastic Mind Opener

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stocker in Paradise Valley, AZ
    Current Employee - Stocker in Paradise Valley, AZ

    I have been working at REI part-time (more than an year)

    Pros

    Opens you to so many opportunities in the outdoor industry.

    Cons

    Management is hit or miss

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    REI Part time Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in Oakbrook Terrace, IL
    Former Employee - Retail Sales Associate in Oakbrook Terrace, IL

    I worked at REI part-time (less than an year)

    Pros

    Good part time job, lots of information to learn experience to be gained, excellent customer service and customer relation, awesome environment

    Cons

    better compensation and discounts, promote more outdoor school, better training for beginners

    Recommends
    Positive Outlook
    No opinion of CEO

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