REI Reviews

Updated August 25, 2014
Updated August 25, 2014
508 Reviews

3.5
508 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
REI President and CEO Jerry Stritzke
Jerry Stritzke
77 Ratings

Review Highlights

Pros
  • Possibility for work life balance, support and advancement in other divisions (in 52 reviews)

  • If you're looking for a part time job that pays well this is a great place to start (in 44 reviews)


Cons
  • The pressure of having to sell memberships when most people are already members was too much for me (in 38 reviews)

  • I regret ever getting involved with REI as a full-time gig (in 31 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great people and Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Specialist  in  Greenville, SC
    Current Employee - Sales Specialist in Greenville, SC

    I have been working at REI part-time for less than a year

    Pros

    Products, people, and great management!

    Cons

    Nothing. The people are great and I could expect nothing less!

    Advice to ManagementAdvice

    You guys are great! Keep doing what you're doing!

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great company, values, people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ecommerce Program Manager  in  Kent, WA
    Current Employee - Ecommerce Program Manager in Kent, WA

    I have been working at REI full-time for less than a year

    Pros

    It's an inspiring place to work. Had forgot what work-life balance was like until I came here. The people truly live the lifestyle. And you just can't beat the discounts and benefits.

    Cons

    Sometimes slow moving at HQ, in process of transition but it's looking for the better!

    Advice to ManagementAdvice

    Keep making sure everyone's voice is heard, take risk from time to time and test things out.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Work Life Balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at REI full-time for more than 3 years

    Pros

    REI offers excellent medical benefits, matching 401k and work life balance. This company cares for it's employees as much as it does about its customers. They want you to go out and play with the equipment they sell. Of course, this allows you to further assist you in selling your customer more stuff but who is going to turn down perks of toys.

    Cons

    Some of the systems are still a bit antiquated. While there have been improvements, there are still computer programs that don't communicate well, or at all, with each other.

    Positive Outlook
    Approves of CEO
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  5.  

    Rewarding experience. Met amazing people. Grew as a person.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist  in  Cincinnati, OH
    Current Employee - Customer Service Specialist in Cincinnati, OH

    I have been working at REI part-time for more than a year

    Pros

    They value everyone's opinion. Hard work is rewarded. Amazing discounts.

    Cons

    Long/stressful work days during holidays. Dealing with some returns (from people who take advantage of the return policy)

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    The Best Outdoor Retailer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at REI full-time for more than 10 years

    Pros

    Work-life balance, discounts, co-workers and customers, extensive training, along with vacation and sick time accrual make this a great retail job.

    Cons

    Career advancement is a long, very slow, and ambiguous process for some. Retail in general is tough to make a living in. REi has low wages and provides few hours to most, so a second job is needed.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Specialist  in  San Antonio, TX
    Current Employee - Sales Specialist in San Antonio, TX

    I have been working at REI part-time for less than a year

    Pros

    Great company if you love people and the outdoors.

    Cons

    Hours are long and may seem demanding if you d not like their products.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good company but pay needs to be more competitive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shop Technician  in  Rancho Cucamonga, CA
    Former Employee - Shop Technician in Rancho Cucamonga, CA

    I worked at REI part-time for more than 5 years

    Pros

    good employees
    good customers
    fun atmosphere

    Cons

    management is increasingly too sales oriented

    Advice to ManagementAdvice

    ease off the hardball selling you asking employees to do constantly

    Recommends
    Negative Outlook
    No opinion of CEO
  9.  

    Fantastic Mind Opener

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stocker  in  Paradise Valley, AZ
    Current Employee - Stocker in Paradise Valley, AZ

    I have been working at REI part-time for more than a year

    Pros

    Opens you to so many opportunities in the outdoor industry.

    Cons

    Management is hit or miss

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    REI Part time Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate  in  Oakbrook Terrace, IL
    Former Employee - Retail Sales Associate in Oakbrook Terrace, IL

    I worked at REI part-time for less than a year

    Pros

    Good part time job, lots of information to learn experience to be gained, excellent customer service and customer relation, awesome environment

    Cons

    better compensation and discounts, promote more outdoor school, better training for beginners

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Misdirection

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Specialist  in  Arcadia, CA
    Former Employee - Sales Specialist in Arcadia, CA

    I worked at REI full-time for more than 8 years

    Pros

    Great discounts. Camaraderie amongst the employees.

    Cons

    Managers that have no product knowledge. Managers that do not believe in the REI philosophy of work/play balance.

    Advice to ManagementAdvice

    Gut your stores management team. It is top heavy. I could manager a medium size store with two assistants. Quit being a pseudo green company.

    Doesn't Recommend
    No opinion of CEO

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