REI

www.rei.com
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Employee Reviews

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  1.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Specialist - Soft Goods in Oxnard, CA
    Former Employee - Sales Specialist - Soft Goods in Oxnard, CA

    I worked at REI

    Pros

    Great environment
    good management
    good co-workers
    fun
    great products

    Cons

    maybe pay, but you can't complain
    must work weekends

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist in Sumner, WA
    Current Employee - Customer Service Specialist in Sumner, WA

    I have been working at REI part-time (more than 3 years)

    Pros

    People are fun. Good balance for work/life. Great perks! Most people in management genuinely care about the people they manage.

    Cons

    Working on weekends. Changing schedules every two weeks. Opportunity to advance is difficult as people don't leave so not many positions open up. During holiday season very stressful.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 3 people found this helpful  

    Outdoors Pros & Cons

    Current Employee - Retail Sales Associate
    Current Employee - Retail Sales Associate

    I have been working at REI

    Pros

    For an outdoorsy person, it is an ideal job to get familiar with the many products.

    Cons

    As a sales person, the pressure to sell memberships is high and was not indicated in the interview. In the stores I worked in, the store culture was very cliquey.

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  5. 1 person found this helpful  

    Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales in Kent, WA
    Current Employee - Retail Sales in Kent, WA

    I have been working at REI

    Pros

    I absolutely loved working here!

    Cons

    Nothing come to mind at the time.

    Advice to ManagementAdvice

    Keep it up!

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Frontline Cashier
    Current Employee - Frontline Cashier

    I have been working at REI part-time (less than a year)

    Pros

    REI is a great place to work if you live the lifestyle. Working here allows you to get large discounts on the things you like to do. Many of your coworkers will have different hobbies, and most are willing to take you out and share that experience with you. So if you like to try new things and you are a gear junkie, then this is a great environment for you. And you are always recognized if you do a great job or go above and beyond.

    Holiday party at a rock climbing gym...

    Cons

    Pay isn't that great for new employees, but still above minimum wage.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 3 people found this helpful  

    A Once-Great Company Struggling to Find its Way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Analyst in Kent, WA
    Former Employee - Senior Business Analyst in Kent, WA

    I worked at REI

    Pros

    Great benefits for employees: Healthcare, 401(k)/Profit Sharing, Gear Discounts and In-Store Discounts, very active culture.

    Cons

    Lack of top-talent.
    Slow career growth.
    Political environment.
    Lower compensation than comparable companies.

    Recommends
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Great company but poor middle management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Specialist- Action Sports in Chicago, IL
    Current Employee - Sales Specialist- Action Sports in Chicago, IL

    I have been working at REI part-time (less than a year)

    Pros

    - Amazing employee discount

    -Fun working with coworkers who share the same interest

    -Diverse employees

    Cons

    -Unfair distribution of hours. My manager unless I spoke with them several times would give employees who started at the same time in the company with the same availability different hours per a week. For example some weeks I received 4 and others 15 per a week. I rarely received 15 hours. The schedule is emailed with everybody's names. Very easy to see when others are receiving more hours than yourself. Felt like the middle mangers did not take time to make sure all employees were being treated equal.

    -Everyone is hired as seasonal at first. Then after 90 days they review your performance to see if they want to keep you permanently on their team.

    -Performance reviews are often months behind. For example I never received my 30 day check in until I worked for the company for 60 days. I'm still waiting for my 90 day review even though I started months before the holidays. I have yet to find out if I will be staying on the team as a part-time employee or asked to leave. This is EXTREMELY frustrating and takes the fun out of working for this company.

    -People hardly leave REI, so openings for promotions are limited.

    Advice to ManagementAdvice

    -Managers need to distribute hours equally especially to part-time employees.

    -Follow through on performance reviews especially after 90 days.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Store Design & Visual Merchandising

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Kent, WA
    Former Employee - Anonymous Employee in Kent, WA

    I worked at REI full-time (more than 5 years)

    Pros

    ProDeal - you get to buy products from selected vendors at crazy low prices.

    Cons

    Everybody overworked
    Stressful atmosphere
    Work-Life balance that they are so proud of is practically non-existent.

    Doesn't Recommend
    Positive Outlook
  10.  

    Cares for employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist in East Hanover, NJ
    Current Employee - Customer Service Specialist in East Hanover, NJ

    I have been working at REI part-time (more than 3 years)

    Pros

    Awesome employee discounts
    The company listens to your needs
    Great starting pay for retail
    Benefits and paid time off
    Room for growth

    Cons

    Not a consistent schedule

    Recommends
    Positive Outlook
    Approves of CEO
  11. 8 people found this helpful  

    Strong company with unique assets, trying to find its way in a more competitive landscape

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Professional At HQ in Kent, WA
    Former Employee - Senior Professional At HQ in Kent, WA

    I worked at REI full-time (more than 10 years)

    Pros

    REI does a great job recruiting employees who share company values, which creates a strong sense of community where most really care about doing a good job. It is a fun workplace where many employees form tight friendships, making it a hard place to leave. The coop model is a real plus because leaders can make decisions with the long-term health of the company in mind. Most benefits programs are strong.

    Cons

    At times it can take forever to get a change off the ground, even if many people believe it needs to happen. The company lacks the appropriate level of planning and project management functions, which means large projects can experience many stops and starts and often not cross the finish line. Too many individual heroics are required to get things done.

    With many recent leadership changes at the top, too many lower level leaders are scrambling to please those above at the expense of thinking for themselves, which is increasing the political environment and having a negative impact on employees reporting to them. You will encounter fabulous leaders in some areas and mediocre ones in others, and there is not a strong enough focus on training and evaluating leaders to ensure consistency.

    Advice to ManagementAdvice

    Don't forget the company values in the name of "business." The people and the values are what differentiates REI and will continue to be a key element of success if you hold onto them. Please set the example for this and require it of those below. REI cannot thrive as a company full of "yes" people.

    Recommends
    Neutral Outlook
    Approves of CEO

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