REI Reviews

Updated April 24, 2015
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Employee Reviews

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  1. Great company that offer growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at REI

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great perks and discounts to test out the latest gear.

    Cons

    They get super understaffed during the holidays which effects schedules negatively.

  2. We would with great people that truly love the outdoors.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at REI

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The people, discounts, and atmosphere are pretty great.

    Cons

    Does not pay enough and the hours can vary in slower months, you may want to keep this as a part time job unless you are pursing a career in REI.

    Advice to Management

    Appreciate employees further by giving out more responsibility and fill in on the big picture.

  3. Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Specialist in Seattle, WA
    Current Employee - Sales Specialist in Seattle, WA

    I have been working at REI

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Very open, friendly culture. Everyone is very enthusiastic and energetic. Benefits are quite good for a retail position, as are the opportunities for advancement.

    Cons

    Hours can be hard to come by in the off-season. Other than typical retail gripes, I'd have to get pretty picky to come up with anything else.

    Advice to Management

    If I could suggest anything it would be to try to improve upward communication with your employees. Other than that, keep doing what you're doing.

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  5. Helpful (2)

    Nice side job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at REI

    Recommends
    Recommends

    Pros

    - Great employee discount
    - Great return policy
    - Great people to work with
    - Great opportunities to learn more about outdoor adventures and gear
    - Management is good and easy to work for
    - Offered health benefits to part-time employees (You still had to pay for them, but not many p/t jobs offer that chance.)

    Cons

    - Low pay, but that's what you expect from a retail job
    - Have to sell a certain quota of memberships each week which is not always easy to do when most customers are already members and you have multiple REI employees trying to sell memberships to the same customers.

  6. Helpful (2)

    Great Company, Great Benefits, relocation for promotion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Specialist in Denver, CO
    Former Employee - Sales Specialist in Denver, CO

    I worked at REI full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The people you work with are fantastic filled with passion about living and going on adventures. You have people that only work there part time and have careers outside of REI. Training is ongoing and most of the time throughout the year by employees and company reps. You can have the work life balance at REI. I was never affected by this but full time employees would not get full 40 hrs, but just become a point person early on and you will be scheduled full hours. Benefits are fantastic for part time and full time employees. Profit sharing 401k and health benefits are very affordable.
    Pro deals are a bonus.

    Cons

    Personal growth was there if you were willing to move around the country to be a supervisor and you will work your way up the ladder. The Denver Market was EXTREMELY competitive. They claimed that they would hire for a supervisor from your local market but the person that would get it was from outside your market and then when someone would apply for a position outside of your current market they would get hired. I still have friends that work there and say they have changed this, but no personal experience.
    The compensation is equivalent to retail, which is not fantastic. Hired at $9.25 and when left $12.75.

    Advice to Management

    Hopefully they have looked at endorsed candidates getting a supervisor position in their own market instead of uprooting families for a $28k-$35k per year career.

  7. Helpful (1)

    Great people, great products, little room for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cycling and Paddling Sales Associate in San Diego, CA
    Former Employee - Cycling and Paddling Sales Associate in San Diego, CA

    I worked at REI part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I loved the people I worked with - every day was fun. Helping people make good choices about the gear they need to have a safe and successful adventure was satisfying. The pro deals can't be beat - every part-time REI employee jokes they spend their entire paycheck on gear and lots of us work there just for the employee purchase program.

    Cons

    It felt nearly impossible to move from a part-time sales associate position to a full-time staff position with benefits.

    Advice to Management

    Create some career progression tracks for exceptional part-time employees so the morale on the floor improves towards the larger company.

  8. Helpful (1)

    Generally great co-workers and working environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at REI

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Interesting projects, tuition support, great pro deals

    Cons

    Kent Location.
    Lack of trust in some leaders moving up the ladder.

  9. Helpful (1)

    rei

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at REI

    Recommends
    Recommends

    Pros

    excellent benefits, including health, dental, gear discounts

    Cons

    low wages, low wages, and low wages

    Advice to Management

    sometimes trimming employee hours to save money seems to backfire - the customer experience is not as good as expected when nobody is in the store to help them, so they spend less money

  10. Company is becoming just another big corporation that cares more about profit than people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at REI

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Intelligent people with a great mission of getting people outdoors

    Cons

    "don't rock the boat" is the internal mantra

    Advice to Management

    allow people to thrive by being less conservative and risk averse and listening to people's ideas and helping them develop their unique talents

  11. Good for the Discounts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Specialist in Tustin, CA
    Former Employee - Sales Specialist in Tustin, CA

    I worked at REI full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good environment
    Careful consideration for improvements
    Awesome co-workers

    Cons

    Repetitive, still a sales job

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