RM Education Reviews

Updated January 28, 2015
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2.5
39 Reviews
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  1. not much to say

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RM Education full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    not much to say about it

    Cons

    not much growth opportunity in it

  2. Nice company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PM Manager in Abingdon, England (UK)
    Former Employee - PM Manager in Abingdon, England (UK)

    I worked at RM Education full-time (more than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good work life balance
    Well known

    Cons

    Struggling to cope with change

    Advice to Management

    Be trendsetters and not followers

  3. Inconsistent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Abingdon, England (UK)
    Current Employee - Anonymous Employee in Abingdon, England (UK)

    I have been working at RM Education (more than 5 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Education software/services/results is an interesting area to work in and the challenges afforded are good to get teeth into. If you get the right product/service/area to work in, the work can feel very rewarding.
    Ability to be flexible with hours and working from home to fit around family responsibilities. A hard won benefit.
    Decent financial returns with ability to buy extra days of holiday, plus additional time for charity/volunteer work available.

    Cons

    Too many changes in staff structures have happened too quickly in the past three years for anyone to feel that the company is stable or settled. Feels difficult to trust the next big idea about staff structure, so you don't because you know it will all change six months later.
    Feels like there is a lack of progression or development for anyone not based in HQ (despite promises to the contrary following negative staff satisfaction questionnaire results).
    A lot of duplication of work because some area heads failing to control empire building and there is poor recognition of applicable skills in other staff across other areas of the business that could be transferred around to support ongoing work/projects.
    Lack of vision for the future of staff in terms of planning and development. Silo management structure is having a negative affect on staff moral further down the chain.
    Poor development of company profile on social media means the education market is moving faster than they can keep up. Another example of empires not talking.

    Advice to Management

    You have skills around the business that can be used by across the different departments - try work out how to make the best of what you have by identifying and allowing transferal of skilled people across silos. Not everything can be solved by shipping the work to ESI.
    The world isn't just about marketing - you need the product behind it to actually make the money. Please don't lose the goodwill you have by forgetting that.

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  5. Great people, poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Web Editor in Abingdon, England (UK)
    Former Employee - Web Editor in Abingdon, England (UK)

    I worked at RM Education

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    There was a good team atmosphere
    A place you could stay at for years

    Cons

    Little opportunity for advancement
    Appalling management
    Embarrassing brand image with customers

    Advice to Management

    OK so you did badly this year. And the last year. The answer clearly is to keep yourself in jobs, and keep following the strategy. Oh, and sack about 100 useful people Maybe even award yourself a pay rise at the same time.

    Prior to being made redundant, despite not being even in Sales, I had made over £300k in the last 6 months just from tracked email marketing. I mentioned this in my redundancy hearing. They were just looking to sack people. I was just a number. Someone above, not even aware of my role just sacked me. THANKS A LOT RM!

  6. Unfair dismissal

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Account Manager in Abingdon, England (UK)
    Former Employee - Field Account Manager in Abingdon, England (UK)

    I worked at RM Education full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Decent pay
    Work life balance
    Time off policies

    Cons

    Leadership is shocking and constantly changing and being restructured
    I was unfairly dismissed without any previous informal or formal warnings based on the new manager not liking me
    In a team full of men, I am sure he was sexist and racist.

    Advice to Management

    Need further training and proper disciplinary procedures in place.
    Just because you have been at the company for many years, does not mean you are fit to manage people.

  7. Helpful (2)

    RMs Get up and go got up and went. A once inspiring and energised company is now lost and hanging on by a thread

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RM Education full-time (more than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great people
    The benefits package is OK, but getting worse
    Newly refurbished office

    Cons

    Do as you're told culture
    'Boys club' - you'll only progress if you're in the gang or a real 'yes man'
    Once lively and friendly company that's lost its direction and asks too much from its employees with little reward or recognition

    Advice to Management

    Listen to your front line employees, they know your customers better than you do. Stop changing every 3 months and give a change a chance to work - you're moving too many goal posts and confusing customers and employees alike. Put customer sat back at the heart of what you do and stop trying to treat Education like a business to business transactional world.

  8. Helpful (3)

    Not what it was

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Abingdon, England (UK)
    Current Employee - Anonymous Employee in Abingdon, England (UK)

    I have been working at RM Education (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    A lot of the people beneath heads of dept level are very committed and professional. Reasonable range of benefits. My particular department has an emphasis on improvement.

    Cons

    If something goes wrong then wait for the blame game and backstabbing to start (it will); poor processes lead to a lot of unnecessary work. Line management very variable. Communication generally poor.

    Advice to Management

    More open and honest feedback, and 360s about management performance.

  9. Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Thiruvananthapuram (India)
    Former Employee - Software Engineer in Thiruvananthapuram (India)

    I worked at RM Education full-time (more than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good office culture and training

    Cons

    Not satisfied in salary increments.

    Advice to Management

    Salary increments can be made to make employees more happy and which will help to make them stay back for long.

  10. Helpful (2)

    RM give their employees a great level of development, training and cross sector experience, but tend to fail customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Account Manager in Leicester, England (UK)
    Current Employee - Field Account Manager in Leicester, England (UK)

    I have been working at RM Education full-time (more than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    The work life balance at RM is generally very good, and the management are keen to ensure sufficient staffing and policies are in place to ensure workloads are reasonable.
    The training for graduates at RM is exceptional, and they invest heavily in the programme to continue your professional development.
    Rm pay very well to entry level graduates, and will instantly treat you with respect, and a huge level of responsibility from the word go.

    Cons

    Internally RM staff are almost so self absorbed into the company that they are unaware of the real situation in the market - the company has consistently delivered bad service to schools and has built a terrible reputation over the years, yet there seems to be minimal effort on behalf of the product and internal staff to rectify this problem.
    The office culture is very cliquey, and you have to be a certain type of person to fit in well at RM, generally soft, willing to do anything they say, and also adept at believing the companies own hype despite the market trends and sliding profits suggesting otherwise.

    Advice to Management

    Upper management need to completely overhaul how the company works and they need to make staff aware of the urgency of the weak situation they are in. They need to make everyone know that competitors are faster, more agile, deliver better service, and better value than they do.

  11. Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Customer Service Assistant in London, England (UK)
    Former Contractor - Customer Service Assistant in London, England (UK)

    I worked at RM Education as a contractor (less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    It was a good place to work

    Cons

    I do not have any cons

    Advice to Management

    Stay good.

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