ROYAL PALMS HOTEL

  www.royalpalmshotel.com
  www.royalpalmshotel.com
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ROYAL PALMS HOTEL Reviews

Updated April 25, 2014
Updated April 25, 2014
4 Reviews
4.2
4 Reviews

Recommend to a friend
Approve of CEO
(no image)
Robert J. Lowe Jr.
0 Ratings

Employee Reviews

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  1.  

    Royal Palms is a wonderful establishment to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service  in  Phoenix, AZ
    Current Employee - Customer Service in Phoenix, AZ

    I have been working at ROYAL PALMS HOTEL full-time for more than 3 years

    Pros

    Royal Palms has great people to work with.

    Cons

    Can be slow at times which makes the days go by even slower.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Excellent

    Former Employee - Accounts Receivable Specelist  in  Phoenix, AZ
    Former Employee - Accounts Receivable Specelist in Phoenix, AZ

    I worked at ROYAL PALMS HOTEL full-time for more than 5 years

    Pros

    Truly care for both guest and employees.

    Cons

    Be ready to be top of the line.

  3. 1 person found this helpful  

    Unless you are on the 'good side' of management (meaning really sucking up) you'll go nowhere. Don't expect to make $$$

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ

    I have been working at ROYAL PALMS HOTEL

    Pros

    Time off when needed. If they do like you, you can move up.

    If you are a manager or higher you can make bank. But if you're a line employee-supervisor, not good salaries.

    Cons

    Executives and managers are so far removed. Not involved in day to day and get bonuses based on line level work. Six figure employees don't work as hard and get tons of perks. No holiday parties or rewards.

    Advice to ManagementAdvice

    Offer perks to lower level employees, not just executives. Your bonuses are based off the work we do. We get no holiday party and weren't told and then execs got a suite at a Suns game? Not fair and lowers moral.

    Doesn't Recommend
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  5. 1 person found this helpful  

    They are more concerned with what the owner makes than the employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Guest Services Manager  in  Phoenix, AZ
    Former Employee - Guest Services Manager in Phoenix, AZ

    I worked at ROYAL PALMS HOTEL

    Pros

    Beautiful environment, friendly staff, great food and spa. Have started to promote from within more so than in the past but will still hire sales people from other hotels than promote from within

    Cons

    Gradually took away most perks so that owners could make more money and employees took pay cuts, got laid off, took away free soda and stopped providing free hot meals

    Some hotel companies offer better travel benefits (best is Starwood and 4 Seasons). DHR doesn't come close on travel perks.

    Advice to ManagementAdvice

    Not everything is as it seems, they have no idea what really happens on the front line in most cases. GM is not hands on except in the restaurant

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