RSA Group
3.5 of 5 64 reviews
www.rsagroup.com London, United Kingdom 5000+ Employees

RSA Group Reviews

Updated Jun 10, 2014
All Employees Current Employees Only

3.5 64 reviews

                             

82% Approve of the CEO

RSA Group Chief Executive Officer Stephen Hester

Stephen Hester

(17 ratings)

65% of employees recommend this company to a friend
64 Employee Reviews
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Review Highlights

Pros:
  • "Great work life balance (flexible working, flexidays, no long hours/being seen culture)"
    in 8 reviews
  • "Good benefits and bonus packages with the possibility of flex"
    in 3 reviews
Cons:
  • "Lots of red tape but with the new strategies coming in this is starting to change for the better and and new process updated everyday"
    in 3 reviews
  • Show more review highlights

Reviews

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    Great job

    Systems Development (Former Employee)
    Charlotte, NC

    ProsGreat work life balance. Great knowledgable people to work with. Goog growth....

    ConsRoyal insurance of England decided to dump its American exposure

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    Good Company to work for

    Developer (Former Employee)
    Charlotte, NC

    ProsSmall company compared to others

    Consnot much opportunity for growth

    Yes, I would recommend this company to a friend

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    Brilliant company!

    Account Manager (Current Employee)
    Liverpool, England (UK)

    ProsIts Like working with a family! Brilliant career opportunities, benefits package and social life.

    ConsTakes a lot to battle through hierarchies

    Yes, I would recommend this company to a friend

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    8 years later.... Says it all :)

    Anonymous Employee (Current Employee)

    ProsFamily friendly, team spirited, fun

    ConsOld departments annualized hours sucked

    Advice to Senior ManagementWork in a telephone role for a day!!

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    Great place to work

    Insurance Claim Representative (Former Employee)
    Peterborough, England (UK)

    ProsIts like being part of one big family, where everyone helps each other in order to achieve their goals.

    ConsIn my time there I can honestly say none It was great that the management sat with us on the floor so there was no feeling of them and us !

    Advice to Senior ManagementKeep three things in mind your customers your shareholders and your people, theses should be the focus of any business. Keep working on these areas to develop products and services and I am sure the buisness will continue to grow.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Fantastic environment, great training and excellent staff

    Customer Manager (Current Employee)
    Liverpool, England (UK)

    ProsLaid back working environment, great training and development opportunities, easy to get your opinions heard regardless of your position.

    ConsSometimes hard to know who's in charge, not the best pay. Also quite stringent targets if your telephony based.

    Advice to Senior ManagementMore motivation for staff.

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    Great people / atmosphere, not very agile business

    Anonymous Employee (Current Employee)
    Liverpool, England (UK)

    ProsI like the people, and they really do seem to value their employees - staff turnover is low, lots of inward recruiting. Good offices (although some better than others), nice location (near the train station). Total compensation is high (pay, bonus, benefits etc)

    ConsConstant threat of redundancies, little communication from upper management. Business appears to move slowly and extremely cautiously.

    Advice to Senior ManagementSpeed up! For instance, this is 2014. There definitely shouldn't be modems in an office.
    Communicate more. An entire department just got outsourced? Not even a notice on the intranet....

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    More good times then bad!

    Anonymous (Current Employee)

    ProsGreat staff and a fantastic atmosphere!

    ConsTerrible systems and to much change ie, shifts, management etc

    Advice to Senior ManagementContinue doing the great stuff you're doing and stop trying to change the world overnight

    Yes, I would recommend this company to a friend

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    On the decline

    Customer Service Leader (Former Employee)
    Sunderland, North East England, England (UK)

    ProsSome fantastic highly skilled staff who really want to do a great job.
    Successes are celebrated locally, good rates of pay. Always trying to move forward.

    ConsFront line staff are under appreciated. Budgets are embarrassing for the contact centre front line in comparison to all other areas of RSA.
    Systems unbelievable - they could be the nail in the coffin.

    Advice to Senior ManagementIt's good to move forward and build on what you have but when the foundations are not stable that's dangerous! You have a lot of worried staff who don't feel valued and leaders don't feel like their being listened to. I had 16 wonderful years at RSA, More Than . I want to see the company do well but currently it feels like a sinking ship. It's good to get rid of the dead wood but when your loosing the good staff it's time to worry.

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    8 years and still enjoying

    Customer Manager (Current Employee)
    Peterborough, England (UK)

    ProsGreat people, everydays a bit different, there is a constant push for improvements and ability to do your best .

    ConsHigh turn over of staff due to wages being low within the market at level 5/6

    Advice to Senior ManagementPeople count and def keep investing in them.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at RSA Group reviews and ratings — including employee satisfaction and approval rating for RSA Group CEO Stephen Hester. All 64 reviews posted anonymously by RSA Group employees.